Get help withyour business energy.
Help for your journey to E.ON Next.
Some extra support.
While we’re always here to help you in any way we can, sometimes we may not be able to give you all the advice you need. So if you are struggling and you need extra advice about debt or financial issues, we would highly recommend contacting Business Debtline for some free and impartial advice for all kinds of financial burdens.
If you contact any organisation for debt advice, it’s important you continue to speak to us so we can continue to support your business.
There are also a number of different schemes available through the Government website that you may be able to utilise.
Get the latest energy tips and info.
Check out our energy blog to see what's going on in the world of energy, meeting our Energy Specialists and get tip-top energy saving advice.
Get help from Citizens Advice.
If you’re struggling to pay for your energy or need help with an energy problem contact:
Citizens Advice - if you live in England or Wales visit citizensadvice.org.uk/energy or call 0808 223 1133 (calls are free). For Relay UK call 18001 then 0808 223 1133 or 0808 223 1144 for Welsh speaking support.
Advice Direct Scotland - if you live in Scotland visit energyadvice.scot or call 0808 196 8660 (calls are free) or for British Sign Language visit contactscotland-bsl.org.
Citizens Advice and Advice Direct Scotland are the official sources of free and independent energy advice - they can refer you directly to the Extra Help Unit service if you need help with an energy complaint.
View the PDFs below to see their full consumer guidance information.