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Residential terms and conditions

Here you'll find the latest terms and conditions that were last updated on 1 November 2023 and apply to all new customers joining E.ON Next and existing customers moving to a fixed tariff from this date. You can also find our Terms and conditions for customers joining prior to 1 November 2023.

Summary of changes from 20 May 2024

Sections 1.4.1 and 1.4.2 have been added to specifically address procedures and polices related to meter exchanges. The content previously under Section 1.4 has been moved to Section 1.4.3

These updated terms apply to all new customers joining, all existing customers on our standard variable tariff as well as existing customers moving to a fixed tariff from 20th May 2024. All other customers will be subject to the terms in effect before that date.

Residential terms and conditions from 1 November 2023

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Residential terms and conditions up to 1 November 2023

These terms and conditions apply to all customers joining E.ON Next before 1 November 2023. For all customers on Next Flex, these terms will apply until 1 February 2024. After this date, our latest terms and conditions, updated on 1 November 2023, will come into effect.

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