Expired residential terms and conditions.
Residential terms and conditions from 16 August 2024 to 23 June 2025.
These terms and conditions applied to all customers who joined E.ON Next between 16 August 2024 and 23 June 2025.
Download terms and conditions for 16 August 2024 to 23 June 2025Residential terms and conditions from 1 November 2023 to 15 August 2024.
These terms and conditions applied to all customers who joined E.ON Next between 1 November 2023 and 15 August 2024.
Download terms and conditions for 1 November 2023 to 15 August 2024Residential terms and conditions up to 1 November 2023.
These terms and conditions applied to all customers who joined E.ON Next before 1 November 2023. For all customers on Next Flex, these terms will applied until 1 February 2024.
Download terms and conditions up to 1 November 2023Our expired specific tariff terms and conditions.
Terms for our Next Pumped tariff (from 1 November 2024 to 15 April 2025)
Tariff terms and conditions
In addition to E.ON Next standard residential terms and conditions the following terms will apply:
About this tariff
Because the wholesale prices of electricity vary during the day based on supply and demand, we are able to vary the prices that we charge to our customers during the day. This tariff offers you the option to use electricity at a lower price (pence per Kilowatt hour unit rates) during defined ‘off peak’ hours of 04:00 - 07:00 and 13:00 - 16:00, while charging a higher ‘peak’ rate during the hours of 16:00 - 19:00, and a standard rate at all other hours of the day.
The rates for each period on this tariff are fixed for 12 months and there are no exit fees if you decide to switch to another tariff or supplier within the 12 month period.
Due to the way this tariff works, your In-Home Display will stop working. However, you will be able to keep up to date with your usage through our app.
Next Pumped is a new and evolving beta product. Our communications and your online account may look and behave a little differently to normal as we continue to optimise the product.
Your quote
You will have received a quote before accepting this tariff which was based on your estimated annual consumption.
Your quote was based on the following assumptions:
Your heat pump has an efficiency of 300% and 80% of your previous gas usage went towards heating your home.
You use your electricity in the following proportions each day:
43% of your total consumption during the off-peak hours of 04:00 - 07:00 and 13:00 - 16:00
49% of your total consumption during the standard hours of 07:00 - 13:00 and 19:00 - 04:00
8% of your total consumption during the peak hours of 16:00 - 19:00.
Charges and payment
We will work out your electricity charges by multiplying the relevant unit rate with how many kilowatt hours (‘kWh’) you use during peak, off-peak, and standard periods, using the half-hourly readings we get from your smart meter.
We will bill you on a monthly basis. Your bill will consist of the consumption charges calculated on the basis of your meter readings and the peak, off peak and base unit rates, Standing Charge, VAT at 5%.
If, for any reason, a technical fault has occurred, or your meter stops communicating and we are unable to obtain your usage, we will take your average consumption for peak, off peak and base rate periods to estimate your bill(s) until the technical fault is corrected or your meter is communicating again. If we do not have sufficient consumption data, we will use average consumption figures provided by Ofgem.
In the event we are unable to start communicating with your meter again, we will contact you to discuss the options available. If we are unable to contact you, we will move you to our Standard Variable tariff (Next Flex) and let you know. You will then be able to choose another tariff of your choice.
Eligibility
To be eligible for this tariff you must have:
A heat pump or an electric boiler in your home.
A smart meter that can send meter reads automatically.
Consented for us to obtain consumption data from your smart meter at 30 minute intervals. We will use this data to bill you, so you can view your energy consumption on your online account, and for settlement of our purchasing on the electricity markets.
You must pay for your energy by monthly Direct Debit, and manage your account online.
If you withdraw consent for us to read your electricity consumption through your smart meter every 30 minutes, the tariff will end, and you will move to our Standard Variable Tariff (SVT), Next Flex.
If you stop paying by Direct Debit and/or managing your account online, we reserve the right to end the Next Pumped tariff and switch you to our Standard Variable tariff, or another tariff of your choice for which Direct Debit and online account management are not a requirement.
This tariff is designed to suit homes with a heat pump. You can keep this tariff if you move house and still meet the eligibility criteria.
Testing your smart meter
If you’re switching to us from another supplier we must run test-reads of your smart meter for up to 15 days. During this period, you will remain on our Standard Variable Tariff (SVT), Next Flex.
If you are already an E.ON Next customer, we must run test-reads of your smart meter for up to 5 days and you will remain on your existing tariff during this period.
If the tests are successful, your tariff begins when the tests have completed.
If the tests fail, we will put you on to our SVT, and contact you with options, for example, to switch back to your previous supplier, choose another supplier, continue on the SVT or choose one of our other products. On the SVT, your unit rate is the same all day (there would not be a lower off-peak unit rate(s) and time(s)).
We reserve the right to withdraw this tariff at any point.
Terms for our Next Pumped tariff (up to 31 October 2024).
Next Pumped tariff terms and conditions.
In addition to E.ON Next standard residential terms and conditions the following terms will apply:
About this tariff.
Because the wholesale prices of electricity vary during the day based on supply and demand, we are able to vary the prices that we charge to our customers during the day. This tariff offers you the option to use electricity at a lower price (pence per Kilowatt hour unit rates) during defined ‘off peak’ hours of 04:00 - 07:00 and 13:00 - 16:00, while charging a higher ‘peak’ rate during the hours of 16:00 - 19:00, and a standard rate at all other hours of the day.
The rates for each period on this tariff are fixed for 12 months and there are no exit fees if you decide to switch to another tariff or supplier within the 12 month period.
Due to the way this tariff works, your In-Home Display will stop working. However, you will be able to keep up to date with your usage through our app.
Next Pumped is a new and evolving beta product. Our communications and your online account may look and behave a little differently to normal as we continue to optimise the product.
Your quote.
You will have received a quote before accepting this tariff which was based on your estimated annual consumption. Your quote was based on the following assumptions:
Your heat pump has an efficiency of 300% and 80% of your previous gas usage went towards heating your home.
You use your electricity in the following proportions each day:
43% of your total consumption during the off-peak hours of 04:00 - 07:00 and 13:00 - 16:00
49% of your total consumption during the standard hours of 07:00 - 13:00 and 19:00 - 04:00
8% of your total consumption during the peak hours of 16:00 - 19:00.
Charges and payment.
We will work out your electricity charges by multiplying the relevant unit rate with how many kilowatt hours (‘kWh’) you use during peak, off-peak, and standard periods, using the half-hourly readings we get from your smart meter.
We will bill you on a monthly basis. Your bill will consist of the consumption charges calculated on the basis of your meter readings and the peak, off peak and base unit rates, Standing Charge, VAT at 5%.
If, for any reason, a technical fault has occurred, or your meter stops communicating and we are unable to obtain your usage, we will take your average consumption for peak, off peak and base rate periods to estimate your bill(s) until the technical fault is corrected or your meter is communicating again. If we do not have sufficient consumption data, we will use average consumption figures provided by Ofgem.
In the event we are unable to start communicating with your meter again, we will contact you to discuss the options available. If we are unable to contact you, we will move you to our Standard Variable tariff (Next Flex) and let you know. You will then be able to choose another tariff of your choice.
Eligibility.
To be eligible for this tariff you must have:
A heat pump which was installed in your home by E.ON
A smart meter that can send meter reads automatically.
Consented for us to obtain consumption data from your smart meter at 30 minute intervals. We will use this data to bill you, so you can view your energy consumption on your online account, and for settlement of our purchasing on the electricity markets.
You must pay for your energy by monthly Direct Debit, and manage your account online.
If you withdraw consent for us to read your electricity consumption through your smart meter every 30 minutes, the tariff will end, and you will move to our Standard Variable Tariff (SVT), Next Flex.
If you stop paying by Direct Debit and/or managing your account online, we reserve the right to end the Next Pumped tariff and switch you to our Standard Variable tariff, or another tariff of your choice for which Direct Debit and online account management are not a requirement.
This tariff is designed to suit homes with a heat pump. You can keep this tariff if you move house and still meet the eligibility criteria.
Testing your smart meter.
If you’re switching to us from another supplier we must run test-reads of your smart meter for up to 15 days. During this period, you will remain on our Standard Variable Tariff (SVT), Next Flex.
If you are already an E.ON Next customer, we must run test-reads of your smart meter for up to 5 days and you will remain on your existing tariff during this period.
If the tests are successful, your tariff begins when the tests have completed.
If the tests fail, we will put you on to our SVT, and contact you with options, for example, to switch back to your previous supplier, choose another supplier, continue on the SVT or choose one of our other products. On the SVT, your unit rate is the same all day (there would not be a lower off-peak unit rate(s) and time(s)).
We reserve the right to withdraw this tariff at any point.
Terms for our Next Store & Save tariff (up to 15 April 2025).
Tariff Terms and Conditions
In addition to E.ON Next standard residential terms and conditions the following terms will apply:
1 Contractual Agreement
This document constitutes a legally binding agreement between you ("the Customer") and E.ON Next ("the Supplier") for the provision of the Next Store & Save Fixed 12m tariff.
The tariff is a fixed-term contract for a period of 12 months, commencing from the date the Customer’s supply starts under this tariff.
2 Eligibility
To be eligible for this tariff the Customer must have:
A solar battery storage system installed in your home.
Possess a functioning smart meter capable of transmitting half-hourly usage data to the Supplier.
Consented for the Supplier to obtain consumption data from the Customers smart meter at 30 minute intervals. The Supplier will use this data to bill the Customer.
Pay by Direct Debit and manage the account online via the Next Connect app.
If the Customer withdraws consent to read the electricity consumption through their smart meter every 30 minutes, the tariff will end, and they will move to the Standard Variable Tariff (SVT), Next Flex.
If the Customer stops paying by Direct Debit and/or managing their account online, the Supplier reserves the right to end the Next Store & Save tariff and switch the Customer to the Standard Variable tariff, or another tariff of the Customers’ choice for which Direct Debit and online account management are not a requirement.
By entering this contract, the Customer confirms they meet these eligibility criteria.
3 About this tariff
Because the wholesale prices of electricity vary during the day based on supply and demand, we are able to vary the prices that we charge to our customers during the day. This tariff offers the Customer the option to use electricity at a lower price (pence per Kilowatt hour unit rates) during defined ‘off peak’ hours of 01:00 - 05:00 and 13:00 - 15:00, whilst charging a standard rate at all other hours of the day.
The rates for each period on this tariff are fixed for 12 months and there are no exit fees if the Customer decides to switch to another tariff or supplier within the 12 month period.
Due to the way this tariff works, the Customers’ In-Home Display will stop working. However, the Customer will be able to keep up to date with their usage through the Supplier’s app.
Next Store & Save is a new and evolving beta product. The Supplier’s communications and the Customers’ online account may look and behave a little differently to normal as the Supplier continues to optimize the product.
This tariff is designed to suit homes with a solar battery. Customers can keep this tariff if they move house and still meet the eligibility criteria.
4 Your quote
The Customer will have received a quote before accepting this tariff which was based on their estimated annual consumption. The quote was/will be based on the following assumptions:
The Customers’ battery system charges and discharges with 95% efficiency
The battery will charge from any excess solar generation when available and will be charged from the grid during off-peak periods.
5 Charges and payment
The Supplier will work out the electricity charges by multiplying the relevant unit rate with how many kilowatt hours (‘kWh’) the Customer uses during off-peak and standard periods, using the half-hourly readings received from the Customers’ smart meter.
The Supplier will bill the Customer on a monthly basis. The bill will consist of the consumption charges calculated on the basis of the meter readings and the standard and off peak unit rates, Standing Charge, VAT at 5%.
All payments must be made via Direct Debit, and the Customer is responsible for ensuring that the Direct Debit mandate remains valid for the duration of the contract.
The Customer’s bill will be calculated based on actual energy usage as recorded by the smart meter. Any failure of the meter to transmit accurate data will result in estimated billing until the issue is resolved.
The Customer will be liable for all charges incurred under the terms of this tariff.
If, for any reason, a technical fault has occurred, or the Customers’ meter stops communicating and the Supplier is unable to obtain the usage, average consumption for peak, off peak and base rate periods to estimate the Customers’ bill(s) will be taken into account until the technical fault is corrected or the Customers’ meter is communicating again. In the event of insufficient available consumption data, the Supplier will use typical domestic consumption values (TDCV) provided by Ofgem.
In the event the Supplier is unable to start communicating with the Customers’ meter again, we will contact you to discuss the options available. If the Supplier is unable to contact the Customer, they will move them to their Standard Variable tariff (Next Flex) and let them know in accordance with the Suppliers’ obligations.
6 Testing your smart meter
If the Customer is switching to the Supplier from another Supplier they must run test-reads of their smart meter for up to 15 days. During this period, they will remain on the Suppliers’ Standard Variable Tariff (SVT), Next Flex.
If the Customer is already an E.ON Next customer, they must run test-reads of their smart meter for up to 5 days and they will remain on your existing tariff during this period.
If the tests are successful, your tariff begins when the tests have completed.
If the tests fail, the Supplier will transfer the Customer to the Standard Variable tariff (SVT), and contact them with options, for example, to switch back to their previous supplier, choose another supplier, continue on the SVT or choose one of the Suppliers’ other products. On the SVT, the unit rate is the same all day (there would not be a lower off-peak unit rate(s) and time(s)).
7 Data Collection and Privacy
By accepting this contract, the Customer consents to the collection and use of half-hourly electricity consumption data for billing purposes and to facilitate smart charging.
All personal data collected will be handled in accordance with applicable data protection legislation and the Supplier’s Privacy Policy.
8 Termination and Exit
The Customer may terminate this contract without incurring any exit fees by notifying the Supplier at any time during the 12-month term.
The Customer must give the Supplier reasonable notice before switching to a new energy supplier. Failure to do so may result in delays in processing the switch.
Upon termination, the Customer will remain liable for any outstanding payments due up to the effective date of termination.
9 Governing Law and Jurisdiction
This contract shall be governed by, and construed in accordance with, the laws of England and Wales
Any disputes arising under or in connection with this contract shall be subject to the exclusive jurisdiction of the courts in England and Wales
The Supplier reserves the right to withdraw this tariff at any point.
Terms for our Next Pledge flash offer (up to 26 February 2025)
Tariff Terms and Conditions
In addition to our standard residential terms and conditions, and our residential terms and conditions for fixed tariffs, the following terms will apply to our Next Pledge Tracker 12m V7. In the event any term/s below conflict with a term in our standard residential terms and conditions or residential terms and conditions for fixed tariffs, the below terms prevail.
1. Contractual Agreement
1.1 This document constitutes a legally binding agreement between you ("the Customer") and E.ON Next ("the Supplier") for the provision of the Next Pledge Tracker 12m V7 tariff.
1.2 The tariff is a fixed-term contract for a period of 12 months, commencing from the date the Customer’s supply starts under this tariff.
2. Overview of Offer
2.1 This offer is available exclusively to new and existing E.ON Next customers who enter into a contract for the 12-month fixed period tariff, Next Pledge Tracker 12m V7, in accordance with these terms and conditions.
2.2 Customers with single-fuel gas, and customers with PAYG (Pay-As-You-Go) meters are not eligible for this offer.
2.3 Under the terms of the promotion, customers will be charged at their agreed rate for electricity consumption, including applicable standing charges, incurred on specific UK bank holidays between 00:00 on 1st April 2025 and 00:00 on 31st March 2026 (the ‘Free Electricity Days’).
These days are as follows:
Bank Holidays
England & Wales:
18 April 2025
21 April 2025
5 May 2025
26 May 2025
25 August 2025
25 December 2025
26 December 2025
1 January 2026
Scotland:
18 April 2025
5 May 2025
26 May 2025
4 August 2025
1 December 2025
25 December 2025
26 December 2025
1 January 2026
2.4 The cost of electricity and applicable standing charges used on these days, as recorded by the customer's SMART meter, will be credited back to their account within 30 days of the passing bank holiday, with the credit appearing on their subsequent bill.
2.5 Applicability Clause: The offer is only applicable on the specific dates listed for England & Wales and for Scotland as referenced in clause 2.3. No other dates shall be eligible for the offer.
2.6 Regional Difference Clause: The Free Electricity Days for Scotland differ from those in England and Wales, as referenced in clause 2.3. Only the listed dates apply in each respective region and no additional dates will be eligible.
3. Eligibility Criteria
3.1 To be eligible for this tariff you must meet the following conditions throughout the Tariff Duration.
3.2 Sign-Up Requirement: To be eligible, customers must complete the sign-up process between 00:00 on 20th February 2025 and 00:00 on 26th February 2025. To qualify for this promotion, the product must have started prior to 00:00 on 31st March 2025.
3.3 SMART Meter Requirement: A smart meter that we can connect to, This tariff requires you to have a smart meter already installed, which we can connect to and receive meter readings from. If you don’t have a smart meter, we can arrange an installation for you.
3.4 Payment Method: Direct Debit and online account management required - By choosing this tariff you agree to pay by Direct Debit (Fixed or Variable), and agree to manage your account online. If you stop paying by Direct Debit and/or managing your account online, we reserve the right to end the Next Pledge Tracker 12m V7 tariff and switch you to our Standard Variable tariff, or another tariff of your choice for which Direct Debit and/or online account management are not a requirement.
3.5 Half Hourly data share consent - This tariff is dependent on us receiving consumption data from your smart meter every half hour. By choosing this tariff you consent us to obtain consumption data from your smart meter at 30 minute intervals. We will use this data to bill you, so you can view your energy consumption on your online account, and for settlement of our purchasing on the electricity markets.
3.6 Exclusions: This offer is not available for customers with PAYG meters, single fuel gas customers, or customers who switch tariffs, suppliers.
4. Free Days Definition, Calculation and Credit Process
4.1 Free Days Definition: Free Electricity Days refers to the promotional period covering the specific UK bank holidays listed in section 2.3 above, between 00:00 on 1st April 2025 and 00:00 on 1st April 2026, during which the cost of electricity usage and standing charges for the tariff will be credited to your account.
4.2 Calculation of Free Days: We will calculate your Free Electricity Days usage and standing charges based on data collected by your SMART meter for the specific UK bank holidays between 00:00 on 1st April 2025 and 00:00 on 1st April 2026.
Customers will be charged their standard electricity unit rates and standing charges on these days. However, the total cost of electricity usage, (including applicable standing charges) as recorded by the SMART meter, will be credited back to their account within 30 days.
4.3 Data Collection Failure: In the event that we are unable to receive data from your SMART meter during this period, we will estimate your usage based on historical consumption patterns or other reasonable measures.
5. Other Tariff specific Conditions
5.1 Fixed Tariff: Next Pledge is a 12-month fixed term tracker tariff with variable rates that are always lower in comparison to the Ofgem Price Cap, that applies to standard variable tariffs.
5.2 Online Account Requirement: Customers must have an active online account for account management, billing, and communication.
5.3 Direct Debit for Lower Rates: By paying through Direct Debit, customers benefit from cheaper rates under this tariff.
6. Cooling-Off Period and Cancellations
6.1 Cooling-Off Period: You may cancel your contract without penalty during the 14-day cooling-off period, starting from the day the contract is entered into.
6.2 Impact of Early Termination: If you cancel within the cooling-off period or change tariffs, switch suppliers, you will not be eligible for the free days credit.
6.3 Upon termination, the Customer will remain liable for any outstanding payments due up to the effective date of termination.
7. General Provisions:
7.1 This contract shall be governed by, and construed in accordance with, the laws of England and Wales
7.2 Any disputes arising under or in connection with this contract shall be subject to the exclusive jurisdiction of the courts in England and Wales
7.3 E.ON Next shall not be liable for any loss or damage arising from the operation of this promotion, except where such liability cannot be excluded under applicable law.
The Supplier reserves the right to withdraw this tariff at any point.
Terms for our Next Drive Smart tariff (from 10 April 2025 to 30 June 2025.
Terms and Conditions: Next Drive Smart Tariff
1. Contractual Agreement
1.1 These terms and conditions apply in addition to our standard terms and conditions for residential customers. If there is a conflict between the terms of the two sets of terms and conditions, these will take precedence.
1.2 We reserve the right to amend these terms and conditions at any time.
1.3 This document constitutes a legally binding agreement between you ("the Customer") and E.ON Next ("the Supplier") for the provision of the Next Drive Smart Tariff.
1.4 The tariff is a fixed-term contract for a period of 12 months, commencing from the date the Customer’s supply starts under this tariff.
2. Eligibility
2.1 To qualify for the Next Drive Smart Tariff, the Customer must:
2.2 Own or lease a compatible electric vehicle ("EV").
2.3 Have a home EV charger installed at the premises.
2.4 Possess a functioning smart meter capable of transmitting half-hourly usage data to the Supplier.
2.5 Pay by Direct Debit and manage the account online via the Next Connect app.
2.6 By entering this contract, the Customer confirms they meet these eligibility criteria.
3. Charges and Rates
3.1 The tariff features both peak (7 AM to 12 AM) and off-peak (12 AM to 7 AM) unit rates.
3.2 When smart charging is enabled via the Next Connect app, EV charging will occur at off-peak rates regardless of the time of charging.
3.3 The smart charging schedule will be visible in the Next Connect app.
3.4 Charging conducted outside the smart charging schedule during peak hours will incur peak rates, as specified in the Customer’s tariff plan.
3.5 The Supplier reserves the right to modify rates during off-peak or peak periods in compliance with regulatory approval, but such changes will not affect the fixed-term nature of the tariff unless mutually agreed upon by both parties.
4. Data Collection and Privacy
4.1 By accepting this contract, the Customer consents to the collection and use of half-hourly electricity consumption data for billing purposes and to facilitate smart charging.
4.2 All personal data collected will be handled in accordance with applicable data protection legislation and the Supplier’s Privacy Policy. (eonenergy.com/privacy)
4.3 The Customer shall use the Next Connect app to input charging preferences and authorise smart charging schedules.
4.4 To enable us to provide the smart charging services to the Customer, we will process the Customer’s personal data in accordance with the Supplier’s Privacy Policy.
4.5 In addition, we may be requested to share the following personal data with the Original Equipment Manufacturer (OEM) of the Customer’s electric vehicle and/or any third party involved in connecting to the Customer’s EV, which will be processed by them as a data controller:
Car make and model
Charger make and model
Your car’s battery capacity
Your charging preferences
Your charging schedules
Your timezone
Your EV’s plugged in status
Whether your car is at its home location.
5. Smart Charging Obligations
5.1 The Customer must download the Next Connect app, pair their EV, and set their charging preferences.
5.2 The Supplier will optimise charging schedules based on these preferences to ensure charging at the most cost-effective times.
5.3 If the Customer manually overrides the smart charging schedule to initiate a charge during peak hours, the Customer agrees to incur peak rate charges.
5.4 The customer acknowledges that EV charging should be scheduled exclusively through the Next Connect app to benefit from this tariff.
5.5 The Customer acknowledges that failure to utilise the smart charging features as prescribed may result in higher electricity charges.
6. Billing and Payment Terms
6.1 All payments must be made via Direct Debit, and the Customer is responsible for ensuring that the Direct Debit mandate remains valid for the duration of the contract.
6.2 The Customer’s bill will be calculated based on actual energy usage as recorded by the smart meter. Any failure of the meter to transmit accurate data will result in estimated billing until the issue is resolved.
6.3 The Customer will be liable for all charges incurred under the terms of this tariff
6.4 In the event of a technical fault resulting in the inability to obtain the Customer’s usage data, or where the Customer’s meter ceases communication with the Supplier’s system, the Supplier will make reasonable efforts to re-request the missing Half-Hourly (HH) consumption data for a period of seven (7) consecutive days from the initial identification of the fault.
6.5 If the Supplier remains unable to collect the missing data after the seven (7) day period, the system will automatically estimate the missing volume using available read data from other periods. The charge for the estimated usage will be calculated using the product’s lowest unit rate to ensure the Customer is not unduly disadvantaged.
6.6 In instances where data is missing for more than four (4) days within a consecutive thirty (30) day period, the Supplier will apply the Customer’s historical consumption average to determine the charge for the uncollected data. The Supplier will also undertake a thorough investigation to identify and rectify the underlying cause of the communication failure.The Supplier will also make every effort to contact the customer throughout the investigation process to ensure transparency and resolution.
7. Liability
7.1 The Supplier shall not be liable for any loss or damage arising from interruptions to the electricity supply or issues with smart charging functionality that are outside the Supplier’s control, including but not limited to, failure of the Customer’s EV charger or smart meter, network issues, or technical faults in the Next Connect app.
7.2 The Supplier’s liability for any direct loss caused by breach of this agreement is limited to the total value of electricity supplied under this contract during the 12-month period. Indirect or consequential losses, including loss of business, profit, or goodwill, are expressly excluded.
7.3 Nothing in these terms shall limit or exclude the Supplier's liability for death or personal injury caused by negligence or for fraudulent misrepresentation.
8. Termination and Exit
8.1 The Customer may terminate this contract without incurring any exit fees by notifying the Supplier at any time during the 12-month term.
8.2 The Customer must give the Supplier reasonable notice before switching to a new energy supplier. Failure to do so may result in delays in processing the switch.
8.3 Upon termination, the Customer will need to remove their EV from the Next Connect app. This can be done via the app or by getting in touch with us.
8.4 Upon termination, the Customer will remain liable for any outstanding payments due up to the effective date of termination.
8.5 If we (E.ON Next) choose to terminate the trial on the Next Connect app, you will remain on the tariff prices unless you wish to change to another tariff. You will no longer be able to use the Next Connect app, however you will be able to choose another app of your choice to manually schedule your car charging requirements.
9. Smart Charging requirements
9.1 The Customer acknowledges and agrees that the use of smart charging via the Next Connect application is a mandatory requirement for remaining on the E.ON Next Drive Smart tariff.
9.2 If the Customer fails to use the smart charging feature consistently, the Supplier reserves the right to notify the Customer that they are no longer eligible for the tariff. The Customer will be required to switch to an alternative tariff that is better suited to their usage patterns
9.3 The Supplier will give reasonable notice and support to help the Customer switch to a more suitable product if smart charging is not utilised as intended.
10. Governing Law and Jurisdiction
10.1 This contract shall be governed by, and construed in accordance with, the laws of England and Wales
10.2 Any disputes arising under or in connection with this contract shall be subject to the exclusive jurisdiction of the courts in England and Wales.
Terms for our Next Drive Smart tariff (up to 9 April 2025).
Terms and Conditions: Next Drive Smart Tariff
1. Contractual Agreement
1.1 These terms and conditions apply in addition to our standard terms and conditions for residential customers. If there is a conflict between the terms of the two sets of terms and conditions, these will take precedence.
1.2 We reserve the right to amend these terms and conditions at any time.
1.3 This document constitutes a legally binding agreement between you ("the Customer") and E.ON Next ("the Supplier") for the provision of the Next Drive Smart Tariff.
1.4 The tariff is a fixed-term contract for a period of 12 months, commencing from the date the Customer’s supply starts under this tariff.
2. Eligibility
2.1 To qualify for the Next Drive Smart Tariff, the Customer must:
2.2 Own or lease a compatible electric vehicle ("EV").
2.3 Have a home EV charger installed at the premises.
2.4 Possess a functioning smart meter capable of transmitting half-hourly usage data to the Supplier.
2.5 Pay by Direct Debit and manage the account online via the Next Connect app.
2.6 By entering this contract, the Customer confirms they meet these eligibility criteria.
3. Charges and Rates
3.1 The tariff features both peak (7 AM to 12 AM) and off-peak (12 AM to 7 AM) unit rates.
3.2 When smart charging is enabled via the Next Connect app, EV charging will occur at off-peak rates regardless of the time of charging.
3.3 The smart charging schedule will be visible in the Next Connect app.
3.4 Charging conducted outside the smart charging schedule during peak hours will incur peak rates, as specified in the Customer’s tariff plan.
3.5 The Supplier reserves the right to modify rates during off-peak or peak periods in compliance with regulatory approval, but such changes will not affect the fixed-term nature of the tariff unless mutually agreed upon by both parties.
4. Data Collection and Privacy
4.1 By accepting this contract, the Customer consents to the collection and use of half-hourly electricity consumption data for billing purposes and to facilitate smart charging.
4.2 All personal data collected will be handled in accordance with applicable data protection legislation and the Supplier’s Privacy Policy. (eonenergy.com/privacy)
4.3 The Customer shall use the Next Connect app to input charging preferences and authorise smart charging schedules.
4.4 To enable us to provide the smart charging services to the Customer, we will process the Customer’s personal data in accordance with the Supplier’s Privacy Policy.
4.5 In addition, we may be requested to share the following personal data with the Original Equipment Manufacturer (OEM) of the Customer’s electric vehicle and/or any third party involved in connecting to the Customer’s EV, which will be processed by them as a data controller:
Car make and model
Charger make and model
Your car’s battery capacity
Your charging preferences
Your charging schedules
Your timezone
Your EV’s plugged in status
Whether your car is at its home location.
5. Smart Charging Obligations
5.1 The Customer must download the Next Connect app, pair their EV, and set their charging preferences.
5.2 The Supplier will optimise charging schedules based on these preferences to ensure charging at the most cost-effective times.
5.3 If the Customer manually overrides the smart charging schedule to initiate a charge during peak hours, the Customer agrees to incur peak rate charges.
5.4 The customer acknowledges that EV charging should be scheduled exclusively through the Next Connect app to benefit from this tariff.
5.5 The Customer acknowledges that failure to utilise the smart charging features as prescribed may result in higher electricity charges.
6. Payment Terms
6.1 All payments must be made via Direct Debit, and the Customer is responsible for ensuring that the Direct Debit mandate remains valid for the duration of the contract.
6.2 The Customer’s bill will be calculated based on actual energy usage as recorded by the smart meter. Any failure of the meter to transmit accurate data will result in estimated billing until the issue is resolved.
6.3 The Customer will be liable for all charges incurred under the terms of this tariff
7. Liability
7.1 The Supplier shall not be liable for any loss or damage arising from interruptions to the electricity supply or issues with smart charging functionality that are outside the Supplier’s control, including but not limited to, failure of the Customer’s EV charger or smart meter, network issues, or technical faults in the Next Connect app.
7.2 The Supplier’s liability for any direct loss caused by breach of this agreement is limited to the total value of electricity supplied under this contract during the 12-month period. Indirect or consequential losses, including loss of business, profit, or goodwill, are expressly excluded.
7.3 Nothing in these terms shall limit or exclude the Supplier's liability for death or personal injury caused by negligence or for fraudulent misrepresentation.
8. Termination and Exit
8.1 The Customer may terminate this contract without incurring any exit fees by notifying the Supplier at any time during the 12-month term.
8.2 The Customer must give the Supplier reasonable notice before switching to a new energy supplier. Failure to do so may result in delays in processing the switch.
8.3 Upon termination, the Customer will need to remove their EV from the Next Connect app. This can be done via the app or by getting in touch with us.
8.4 Upon termination, the Customer will remain liable for any outstanding payments due up to the effective date of termination.
8.5 If we (E.ON Next) choose to terminate the trial on the Next Connect app, you will remain on the tariff prices unless you wish to change to another tariff. You will no longer be able to use the Next Connect app, however you will be able to choose another app of your choice to manually schedule your car charging requirements.
9. Smart Charging requirements
9.1 The Customer acknowledges and agrees that the use of smart charging via the Next Connect application is a mandatory requirement for remaining on the E.ON Next Drive Smart tariff.
9.2 If the Customer fails to use the smart charging feature consistently, the Supplier reserves the right to notify the Customer that they are no longer eligible for the tariff. The Customer will be required to switch to an alternative tariff that is better suited to their usage patterns
9.3 The Supplier will give reasonable notice and support to help the Customer switch to a more suitable product if smart charging is not utilised as intended.
10. Governing Law and Jurisdiction
10.1 This contract shall be governed by, and construed in accordance with, the laws of England and Wales
10.2 Any disputes arising under or in connection with this contract shall be subject to the exclusive jurisdiction of the courts in England and Wales
Terms for our Next Drive tariff (from 10 April 2025 to 30 June 2025).
Tariff Terms and Conditions.
In addition to E.ON Next standard residential terms and conditions the following terms will apply. In the event of any inconsistency between these terms and the standard terms and conditions, these terms shall prevail.
1. About this tariff.
1.1 Tariff duration: This tariff offers electricity at a lower price during a daily defined ‘off peak’ period of 7 hours, and a higher standard rate at all other hours of the day.
1.2 Confirmation of your actual prices and off peak times will be sent to you by email.
1.3 No exit fees will apply if you decide to switch to another tariff or supplier within the 12 month period.
1.4 Charges: You shall be liable for the daily standing charge and unit rates for each fuel under this tariff. Additionally, Valued Added tax (VAT) shall be applied.
1.5 The prices stipulated in your contract shall remain unchanged except under the following circumstances:
1.6 You elect to change your tariff.
1.7 Governmental or regulatory bodies mandate changes necessitating price adjustments, such as modifications in the applicable VAT rate. In the event of such changes, we shall provide you with a notice of any resulting price adjustments.
1.8 Due to the way this tariff works, your In-Home Display will stop working.
1.9 Next Drive tariff is a new and evolving beta product. Our communications and your online account may look and behave a little differently to normal as we continue to optimise the product.
2. Charges and payment.
2.1 We will work out your electricity charges by multiplying the relevant unit rate with how many Kilowatt hours (‘kwh’) you use during the off-peak and standard periods, using the half-hourly readings we get from your smart meter.
2.2 We will bill you on a monthly basis. Your bill will consist of the consumption charges calculated on the basis of your meter readings and the off-peak and standard unit rates, daily Standing Charge, and VAT at 5%.
2.3 If, for any reason, a technical fault has occurred, or your meter stops communicating and we are unable to obtain your usage, we will take your average consumption for peak and standard periods to estimate your bill(s) until the technical fault is corrected or your meter is communicating again. If we do not have sufficient consumption data, we will use average consumption figures provided by Ofgem.
2.4 In the event we are unable to start communicating with your meter again, we will contact you to discuss the options available. If we are unable to contact you, we will move you to our Standard Variable tariff (Next Flex) and let you know. You will then be able to choose another tariff of your choice.
2.5 In the event of a technical fault resulting in the inability to obtain the Customer’s usage data, or where the Customer’s meter ceases communication with the Supplier’s system, the Supplier will make reasonable efforts to re-request the missing Half-Hourly (HH) consumption data for a period of seven (7) consecutive days from the initial identification of the fault.
2.6 If the Supplier remains unable to collect the missing data after the seven (7) day period, the system will automatically estimate the missing volume using available read data from other periods. The charge for the estimated usage will be calculated using the product’s lowest unit rate to ensure the Customer is not unduly disadvantaged.
2.7 In instances where data is missing for more than four (4) days within a consecutive thirty (30) day period, the Supplier will apply the Customer’s historical consumption average to determine the charge for the uncollected data. The Supplier will also undertake a thorough investigation to identify and rectify the underlying cause of the communication failure.The Supplier will also make every effort to contact the customer throughout the investigation process to ensure transparency and resolution.
2.8 Where/if the missing data issue persists or does not meet the predefined criteria for automated resolution, the Supplier will conduct a manual intervention and ensure that billing is processed in an accurate and fair manner.
2.9 In the event the Supplier is unable to start communicating with the Customers’ meter again, we will contact you to discuss the options available. If the Supplier is unable to contact the Customer, they will move them to their Standard Variable tariff (Next Flex) and let them know in accordance with the Suppliers’ obligation.
3. Eligibility.
3.1 To be eligible for this tariff you must:
3.2 Must own or lease an electric or hybrid vehicle and charge it at your home. If you do not meet this eligibility criteria, we reserve the right to remove you from this tariff.
3.3 Have a smart meter that can send meter reads automatically.
3.4 Consent for us to obtain consumption data from your smart meter at 30 minute intervals. We will use this data to bill you, so you can view your energy consumption on your online account, and for settlement of our purchasing on the electricity markets.
3.5 You must pay for your energy by monthly Direct Debit, and manage your account online.
3.6 If you withdraw consent for us to read your electricity consumption through your smart meter every 30 minutes, the tariff will end, and you will move to our Standard Variable Tariff (SVT), Next Flex.
3.7 If you stop paying by Direct Debit and/or manage your account online, we reserve the right to end the Next Drive Tariff and switch you to our Standard Variable tariff, or another tariff of your choice for which Direct Debit and online account management are not a requirement.
3.8 You can keep this tariff if you move house and still meet the eligibility criteria.
4. Testing your smart meter.
4.1 As part of switching to this tariff, If you’re switching to us from another supplier we must run test-reads of your smart meter for up to 15 days.
4.2 During this period, you will be on our Standard Variable Tariff (SVT), Next Flex.
4.3 If the tests are successful, your tariff begins when the tests have completed.
4.4 If the tests are unsuccessful, you will remain our SVT, and we will contact you with options, for example, to switch back to your previous supplier, choose another supplier, continue on the SVT or choose one of our other products. On the SVT, your unit rate is the same all day (there would not be a lower off-peak unit rate(s) and time(s)).
4.5 If you are already an E.ON Next Customer, we must run test-reads of your smart meter for up to 5 days and you will remain on your existing tariff during this period.
4.6 If the tests are successful, your tariff begins when the tests have completed.
4.7 If the tests are unsuccessful, you will remain on your current tariff.
4.8 We reserve the right to withdraw this tariff at any point.
Zoom EV Terms and Conditions
These terms and conditions ("Agreement") govern your access to and use of the Zoom EV platform ("Platform"), offered by [E.ON Next] ("Company," "we," "our," or "us"). By using the Platform, you agree to comply with and be bound by the terms set forth herein.
1. Access to Zoom EV
1.1. Optional Benefit Ecosystem
E.ON Next offers you access to the Zoom EV platform, an online platform providing a range of benefits related to electric vehicle (EV) services ("Benefit Ecosystem"). Access to the Benefit Ecosystem through Zoom EV is entirely optional.
1.2. Eligibility
Access to Zoom EV is available only to customers who are on the E.ON Fix and Drive tariff ("Tariff"). You must be on the Tariff to receive access to the Zoom EV Benefit Ecosystem.
2. Sign-up and Account Creation
2.1. New Customers
New customers will be invited to access the Zoom EV platform once E.ON Next has taken over the energy supply at the property and the customer has an active account with us.
2.2. Account Access
Upon successful sign-up and account creation on the Zoom EV platform, you will have access to the Platform for a period of 12 months, even if you change your tariff or energy supplier during that period.
3. Notification of Benefits Platform
3.1. Email Notifications
By agreeing to these terms, you consent to receive email notifications regarding the optional benefits available through the Zoom EV platform. These emails will inform you about updates, new features, and available services related to the Benefit Ecosystem.
4. Use of Platform
4.1. No Obligation to Use
You acknowledge and agree that access to and use of the Zoom EV Benefit Ecosystem is entirely at your discretion. There is no obligation to use the platform, and you may opt-out at any time as per the instructions provided on the Platform.
5. Jurisdiction and Governing Law
5.1. Jurisdiction
This Agreement shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising out of or in connection with this Agreement shall be subject to the exclusive jurisdiction of the courts of England and Wales.
6. Miscellaneous
6.1. Amendments
E.ON Next reserves the right to amend, update, or modify these terms and conditions at any time. Any changes will be communicated to you via email, and continued use of the Platform after such changes will constitute your acceptance of the revised terms.
6.2. Severability
If any provision of this Agreement is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.
6.3. Entire Agreement
This Agreement constitutes the entire understanding between you and E.ON Next regarding the use of the Zoom EV platform, and supersedes all prior discussions, agreements, or understandings, whether written or oral, relating to the subject matter herein.
By using the Zoom EV platform, you acknowledge that you have read, understood, and agree to these terms and conditions.
Terms for our Next Drive tariff (from 4 December 2024 to 9 April 2025).
Tariff Terms and Conditions.
In addition to E.ON Next standard residential terms and conditions the following terms will apply. In the event of any inconsistency between these terms and the standard terms and conditions, these terms shall prevail.
1. About this tariff.
1.1 Tariff duration: This tariff offers electricity at a lower price during a daily defined ‘off peak’ period of 7 hours, and a higher standard rate at all other hours of the day.
1.2 Confirmation of your actual prices and off peak times will be sent to you by email.
1.3 No exit fees will apply if you decide to switch to another tariff or supplier within the 12 month period.
1.4 Charges: You shall be liable for the daily standing charge and unit rates for each fuel under this tariff. Additionally, Valued Added tax (VAT) shall be applied.
1.5 The prices stipulated in your contract shall remain unchanged except under the following circumstances:
1.6 You elect to change your tariff.
1.7 Governmental or regulatory bodies mandate changes necessitating price adjustments, such as modifications in the applicable VAT rate. In the event of such changes, we shall provide you with a notice of any resulting price adjustments.
1.8 Due to the way this tariff works, your In-Home Display will stop working.
1.9 Next Drive tariff is a new and evolving beta product. Our communications and your online account may look and behave a little differently to normal as we continue to optimise the product.
2. Charges and payment.
2.1 We will work out your electricity charges by multiplying the relevant unit rate with how many Kilowatt hours (‘kwh’) you use during the off-peak and standard periods, using the half-hourly readings we get from your smart meter.
2.2 We will bill you on a monthly basis. Your bill will consist of the consumption charges calculated on the basis of your meter readings and the off-peak and standard unit rates, daily Standing Charge, and VAT at 5%.
2.3 The Customer’s bill will be calculated based on actual energy usage as recorded by the smart meter. Any failure of the meter to transmit accurate data will result in estimated billing until the issue is resolved.
2.4 The Customer will be liable for all charges incurred under the terms of this tariff.
2.5 In the event of a technical fault resulting in the inability to obtain the Customer’s usage data, or where the Customer’s meter ceases communication with the Supplier’s system, the Supplier will make reasonable efforts to re-request the missing Half-Hourly (HH) consumption data for a period of seven (7) consecutive days from the initial identification of the fault.
2.6 If the Supplier remains unable to collect the missing data after the seven (7) day period, the system will automatically estimate the missing volume using available read data from other periods. The charge for the estimated usage will be calculated using the product’s lowest unit rate to ensure the Customer is not unduly disadvantaged.
2.7 In instances where data is missing for more than four (4) days within a consecutive thirty (30) day period, the Supplier will apply the Customer’s historical consumption average to determine the charge for the uncollected data. The Supplier will also undertake a thorough investigation to identify and rectify the underlying cause of the communication failure.The Supplier will also make every effort to contact the customer throughout the investigation process to ensure transparency and resolution.
2.8 Where/if the missing data issue persists or does not meet the predefined criteria for automated resolution, the Supplier will conduct a manual intervention and ensure that billing is processed in an accurate and fair manner.
2.9 In the event the Supplier is unable to start communicating with the Customers’ meter again, we will contact you to discuss the options available. If the Supplier is unable to contact the Customer, they will move them to their Standard Variable tariff (Next Flex) and let them know in accordance with the Suppliers’ obligation.
3. Eligibility.
3.1 To be eligible for this tariff you must:
3.2 Must own or lease an electric or hybrid vehicle and charge it at your home. If you do not meet this eligibility criteria, we reserve the right to remove you from this tariff.
3.3 Have a smart meter that can send meter reads automatically.
3.4 Consent for us to obtain consumption data from your smart meter at 30 minute intervals. We will use this data to bill you, so you can view your energy consumption on your online account, and for settlement of our purchasing on the electricity markets.
3.5 You must pay for your energy by monthly Direct Debit, and manage your account online.
3.6 If you withdraw consent for us to read your electricity consumption through your smart meter every 30 minutes, the tariff will end, and you will move to our Standard Variable Tariff (SVT), Next Flex.
3.7 If you stop paying by Direct Debit and/or manage your account online, we reserve the right to end the Next Drive Tariff and switch you to our Standard Variable tariff, or another tariff of your choice for which Direct Debit and online account management are not a requirement.
3.8 You can keep this tariff if you move house and still meet the eligibility criteria.
4. Testing your smart meter.
4.1 As part of switching to this tariff, If you’re switching to us from another supplier we must run test-reads of your smart meter for up to 15 days.
4.2 During this period, you will be on our Standard Variable Tariff (SVT), Next Flex.
4.3 If the tests are successful, your tariff begins when the tests have completed.
4.4 If the tests are unsuccessful, you will remain our SVT, and we will contact you with options, for example, to switch back to your previous supplier, choose another supplier, continue on the SVT or choose one of our other products. On the SVT, your unit rate is the same all day (there would not be a lower off-peak unit rate(s) and time(s)).
4.5 If you are already an E.ON Next Customer, we must run test-reads of your smart meter for up to 5 days and you will remain on your existing tariff during this period.
4.6 If the tests are successful, your tariff begins when the tests have completed.
4.7 If the tests are unsuccessful, you will remain on your current tariff.
4.8 We reserve the right to withdraw this tariff at any point.
Zoom EV Terms and Conditions
These terms and conditions ("Agreement") govern your access to and use of the Zoom EV platform ("Platform"), offered by [E.ON Next] ("Company," "we," "our," or "us"). By using the Platform, you agree to comply with and be bound by the terms set forth herein.
1. Access to Zoom EV
1.1. Optional Benefit Ecosystem
E.ON Next offers you access to the Zoom EV platform, an online platform providing a range of benefits related to electric vehicle (EV) services ("Benefit Ecosystem"). Access to the Benefit Ecosystem through Zoom EV is entirely optional.
1.2. Eligibility
Access to Zoom EV is available only to customers who are on the E.ON Fix and Drive tariff ("Tariff"). You must be on the Tariff to receive access to the Zoom EV Benefit Ecosystem.
2. Sign-up and Account Creation
2.1. New Customers
New customers will be invited to access the Zoom EV platform once E.ON Next has taken over the energy supply at the property and the customer has an active account with us.
2.2. Account Access
Upon successful sign-up and account creation on the Zoom EV platform, you will have access to the Platform for a period of 12 months, even if you change your tariff or energy supplier during that period.
3. Notification of Benefits Platform
3.1. Email Notifications
By agreeing to these terms, you consent to receive email notifications regarding the optional benefits available through the Zoom EV platform. These emails will inform you about updates, new features, and available services related to the Benefit Ecosystem.
4. Use of Platform
4.1. No Obligation to Use
You acknowledge and agree that access to and use of the Zoom EV Benefit Ecosystem is entirely at your discretion. There is no obligation to use the platform, and you may opt-out at any time as per the instructions provided on the Platform.
5. Jurisdiction and Governing Law
5.1. Jurisdiction
This Agreement shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising out of or in connection with this Agreement shall be subject to the exclusive jurisdiction of the courts of England and Wales.
6. Miscellaneous
6.1. Amendments
E.ON Next reserves the right to amend, update, or modify these terms and conditions at any time. Any changes will be communicated to you via email, and continued use of the Platform after such changes will constitute your acceptance of the revised terms.
6.2. Severability
If any provision of this Agreement is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.
6.3. Entire Agreement
This Agreement constitutes the entire understanding between you and E.ON Next regarding the use of the Zoom EV platform, and supersedes all prior discussions, agreements, or understandings, whether written or oral, relating to the subject matter herein.
By using the Zoom EV platform, you acknowledge that you have read, understood, and agree to these terms and conditions.
Terms for our Next Drive tariff (from 12 September 2024 to 3 December 2024).
Tariff Terms and Conditions.
In addition to E.ON Next standard residential terms and conditions the following terms will apply. In the event of any inconsistency between these terms and the standard terms and conditions, these terms shall prevail.
About this tariff.
1.1 Tariff duration: This tariff offers electricity at a lower price during a daily defined ‘off peak’ period of 7 hours, and a higher standard rate at all other hours of the day.
1.2 Confirmation of your actual prices and off peak times will be sent to you by email.
1.3 No exit fees will apply if you decide to switch to another tariff or supplier within the 12 month period.
1.4 Charges: You shall be liable for the daily standing charge and unit rates for each fuel under this tariff. Additionally, Valued Added tax (VAT) shall be applied.
1.5 The prices stipulated in your contract shall remain unchanged except under the following circumstances:
1.6 You elect to change your tariff.
1.7 Governmental or regulatory bodies mandate changes necessitating price adjustments, such as modifications in the applicable VAT rate. In the event of such changes, we shall provide you with a notice of any resulting price adjustments.
1.8 Due to the way this tariff works, your In-Home Display will stop working.
1.9 Next Drive tariff is a new and evolving beta product. Our communications and your online account may look and behave a little differently to normal as we continue to optimise the product.
Charges and payment.
2.1 We will work out your electricity charges by multiplying the relevant unit rate with how many Kilowatt hours (‘kwh’) you use during the off-peak and standard periods, using the half-hourly readings we get from your smart meter.
2.2 We will bill you on a monthly basis. Your bill will consist of the consumption charges calculated on the basis of your meter readings and the peak and standard unit rates, daily Standing Charge, and VAT at 5%.
2.3 If, for any reason, a technical fault has occurred, or your meter stops communicating and we are unable to obtain your usage, we will take your average consumption for peak and standard periods to estimate your bill(s) until the technical fault is corrected or your meter is communicating again. If we do not have sufficient consumption data, we will use average consumption figures provided by Ofgem.
2.4 In the event we are unable to start communicating with your meter again, we will contact you to discuss the options available. If we are unable to contact you, we will move you to our Standard Variable tariff (Next Flex) and let you know. You will then be able to choose another tariff of your choice.
Eligibility.
3.1 To be eligible for this tariff you must:
3.2 Own or lease an electric or hybrid vehicle, or have a solar storage system.
3.3 Have a smart meter that can send meter reads automatically.
3.4 Consent for us to obtain consumption data from your smart meter at 30 minute intervals. We will use this data to bill you, so you can view your energy consumption on your online account, and for settlement of our purchasing on the electricity markets.
3.5 You must pay for your energy by monthly Direct Debit, and manage your account online.
3.6 If you withdraw consent for us to read your electricity consumption through your smart meter every 30 minutes, the tariff will end, and you will move to our Standard Variable Tariff (SVT), Next Flex.
3.7 If you stop paying by Direct Debit and/or manage your account online, we reserve the right to end the Next Drive Tariff and switch you to our Standard Variable tariff, or another tariff of your choice for which Direct Debit and online account management are not a requirement.
3.8 You can keep this tariff if you move house and still meet the eligibility criteria.
Testing your smart meter.
4.1 As part of switching to this tariff, If you’re switching to us from another supplier we must run test-reads of your smart meter for up to 15 days.
4.2 During this period, you will be on our Standard Variable Tariff (SVT), Next Flex.
4.3 If the tests are successful, your tariff begins when the tests have completed.
4.4 If the tests are unsuccessful, you will remain our SVT, and we will contact you with options, for example, to switch back to your previous supplier, choose another supplier, continue on the SVT or choose one of our other products. On the SVT, your unit rate is the same all day (there would not be a lower off-peak unit rate(s) and time(s)).
4.5 If you are already an E.ON Next Customer, we must run test-reads of your smart meter for up to 5 days and you will remain on your existing tariff during this period.
4.6 If the tests are successful, your tariff begins when the tests have completed.
4.7 If the tests are unsuccessful, you will remain on your current tariff.
4.8 We reserve the right to withdraw this tariff at any point.
E.ON Next Home.
5.1 E.ON Next Home is our EV Smart charging app which you will be invited to use.
5.2 The EV charging features available on E.ON Next Home will not be available, or required, if you already have a charger with smart scheduling capability connected to E.ON Home/E.ON Next Home.
5.3 If you leave E.ON Next, or switch to a tariff that is not eligible, then the functionality that allows you to connect your car will be withdrawn.
5.4 E.ON Next Home can be withdrawn at any time.
Terms for our Next Drive tariff (from 26 June 2024 to 11 September 2024).
About this tariff.
This tariff comes with 100% renewable electricity.
This tariff offers you the option to use electricity at a fixed lower (or zero) price (pence per Kilowatt hour unit rates) during ‘off peak’ hours.
Your welcome pack will show your actual prices and off peak times.
Depending on the product you choose, these typically would be:
9-12p per Kilowatt hour between 12am/midnight and 7am in the morning, or
0p per Kilowatt hour for 2 hours between 12am/midnight and 7am per Kilowatt.
(We may launch other prices and times, which you may be able to switch to if suitable).
This tariff would be suitable if you are going to be using more electricity than you currently do by:
Driving a battery-only electric vehicle more than 3000 a year (roughly 60 miles a week) and charging mostly at home through an EV charge-post (not a 3-pin plug socket), and or, fully charging a hybrid vehicle battery every night at home.
This tariff is very unlikely to be suitable (give you any reduced energy costs) for moving the electricity you currently use to the off-peak hours (such as changing when you use appliances and devices).
There is no fee if you decide to switch to another tariff during your contract.
Charges (how we work out your bill) and payment.
We will work out your bill by applying the unit rate to how many Kilowatt hours (‘kwh’) you use based on the half-hourly readings we get from your smart meter.
E.ON Next reserves the right to withdraw this tariff at any point. You must pay for your energy by monthly Direct Debit.
Eligibility.
To be eligible for this tariff you must have:
a smart meter (or agree to the installation of one) that can send meter reads automatically, and,
consented for us to read your electricity consumption (remotely) every 30 minutes.
The tariff needs this so that we can see when you use electricity each day and charge you the right pence per Kilowatt hour rate.
If you withdraw consent for us to read your electricity consumption through your smart meter every 30 minutes, we will apply the higher/highest unit rate to all your usage.
If your smart meter stops working, we may take your average consumption times and amounts to calculate your bill(s) until the meter is working.
Testing your smart meter.
As part of switching to this tariff, we must run test-reads of your smart meter for up to 5 days.
If the tests are successful, your tariff begins on your switch date (we will back-date your unit rates).
If the tests fail, we will put you onto our Standard Variable Tariff (SVT), and contact you with options, for example, to switch back to your previous supplier, choose another supplier, continue on the SVT or choose one of our other products. On the SVT, your unit rate is the same all day (there would not be a lower off-peak unit rate(s) and time(s).
Moving house.
You can keep this tariff if you move house and still meet the eligibility criteria.
E.ON Next Home.
E.ON Next Home is our EV Smart charging app which you will be invited to use.
The EV charging features available on E.ON Next Home will not be available, or required, if you already have a charger with smart scheduling capability connected to E.ON Home/E.ON Next Home.
If you leave E.ON Next, or switch to a tariff that is not eligible, then the functionality that allows you to connect your car will be withdrawn.
E.ON Next Home can be withdrawn at any time.
Terms for our Next Drive tariff (from 12 May 2023 to 25 June 2024).
About this tariff
This tariff offers you the option to use electricity at a fixed lower (or zero) price (pence per Kilowatt hour unit rates) during ‘off peak’ hours.
Your welcome pack will show your actual prices and off peak times.
Depending on the product you choose, these typically would be:
9-12p per Kilowatt hour between 12am/midnight and 7am in the morning, or
0p per Kilowatt hour for 2 hours between 12am/midnight and 7am per Kilowatt.
(We may launch other prices and times, which you may be able to switch to if suitable).
This tariff would be suitable if you are going to be using more electricity than you currently do by:
Driving a battery-only electric vehicle more than 3000 a year (roughly 60 miles a week) and charging mostly at home through an EV charge-post (not a 3-pin plug socket), and or, fully charging a hybrid vehicle battery every night at home.
This tariff is very unlikely to be suitable (give you any reduced energy costs) for moving the electricity you currently use to the off-peak hours (such as changing when you use appliances and devices).
There is no fee if you decide to switch to another tariff during your contract.
Charges (how we work out your bill) and payment
We will work out your bill by applying the unit rate to how many Kilowatt hours (‘kwh’) you use based on the half-hourly readings we get from your smart meter.
E.ON Next reserves the right to withdraw this tariff at any point. You must pay for your energy by monthly Direct Debit.
Eligibility
To be eligible for this tariff you must have
a smart meter (or agree to the installation of one) that can send meter reads automatically, and,
consented for us to read your electricity consumption (remotely) every 30 minutes.
The tariff needs this so that we can see when you use electricity each day and charge you the right pence per Kilowatt hour rate.
If you withdraw consent for us to read your electricity consumption through your smart meter every 30 minutes, we will apply the higher/highest unit rate to all your usage.
If your smart meter stops working, we may take your average consumption times and amounts to calculate your bill(s) until the meter is working.
Testing your smart meter
As part of switching to this tariff, we must run test-reads of your smart meter for up to 5 days.
If the tests are successful, your tariff begins on your switch date (we will back-date your unit rates).
If the tests fail, we will put you onto our Standard Variable Tariff (SVT), and contact you with options, for example, to switch back to your previous supplier, choose another supplier, continue on the SVT or choose one of our other products. On the SVT, your unit rate is the same all day (there would not be a lower off-peak unit rate(s) and time(s).
Moving House
You can keep this tariff if you move house and still meet the eligibility criteria.
E.ON Next Home
E.ON Next Home is our EV Smart charging app which you will be invited to use.
The EV charging features available on E.ON Next Home will not be available, or required, if you already have a charger with smart scheduling capability connected to E.ON Home/E.ON Next Home.
If you leave E.ON Next, or switch to a tariff that is not eligible, then the functionality that allows you to connect your car will be withdrawn.
E.ON Next Home can be withdrawn at any time.
Terms for our Next Drive tariff (up to 11 May 2023).
Terms and Conditions for customers on Next Drive.
If there is anything in this section that's different to what we say in our general terms and conditions, what we say in this section will take priority.
‘Next Drive App’- refers to the ev.energy mobile application which you must download to your mobile device and configure your electric vehicle/charge point with it. The app is available through the various stores for mobile applications (iOS App Store, Android Play Store).
‘Next Drive Credit’ - refers to the credit you will receive once a month for charging your vehicle between 12midnight and 4am.
‘ev.energy’ – is the company that powers the Next Drive App.
‘Smart Charge’ – means the ability to charge your electric vehicle at a lower price between 12midnight and 4am.
11.1 About this tariff
This tariff has a fixed unit rate for electricity that offers you the ability to Smart Charge your electric vehicle using the Next Drive App at the lower price between 12midnight and 4am, when you use the Next Drive App with Smart-Charging enabled. The Next Drive Credit for the difference in price between your standard electricity rate and the Smart Charge price will be credited to your account once a month.
You will receive no account credit for use of electricity for other purposes, other than charging your electric vehicle between 12midnight and 4am.
Eligibility
- you must have a standard credit meter or Economy 7 credit meter or a smart meter operating in credit mode; If you have an electricity meter with a separate register for heating, you can only have this tariff if you pay a single rate for all your energy usage.
- you must take both gas and electricity on this tariff. It’s not available as a single fuel.
- you must pay by fixed monthly Direct Debit.
- with this tariff you agree to the installation of a smart meter, where eligible. You are still eligible for this tariff if you currently have a smart meter installed or your property is currently ineligible for a smart meter.
- to be eligible for this tariff you need to own or lease an electric or plug-in hybrid vehicle which is registered with the DVLA, that you charge at home. Either your electric vehicle or home charger must be compatible with the Next Drive App. Details of the electric vehicles and home chargers that are compatible can be found at https://eonnext.com/tariffs/next-drive
- the Next Drive App is powered and supplied by ev.energy. The Next Drive App can only be used in accordance with ev.energy’s Terms and Conditions, found at https://ev.energy/terms-of-use/
- we may ask you to prove ownership or lease of the electric vehicle by asking for your number plate.
- if you don’t have a home electric vehicle charging point you will need to have this installed prior to taking this tariff. It is your responsibility to ensure you have a charger which works and is connected.
- you must maintain a broadband connection at your home and keep your EV Home Charger connected to it to enable communications with the EV Home Charger and keep its Smart functionality.
- you must be on supply with us and on the Next Drive tariff to be eligible for the Next Drive Credit.
Next Drive App and ev.energy
By agreeing to these terms and conditions, your personal data, such as your name, email address, account number and tariff information, will be shared with ev.energy for the purpose of displaying your costs and saving in the Next Drive App and to allow us to process your Next Drive Credit.
You are responsible for maintaining your electric vehicle and home charger as in accordance with the manufacturer’s instructions.
You agree to use the Next Drive App only in accordance with the ev.energy terms and conditions, which are also accessible via the Next Drive App. We are not liable for any costs, losses or damage that you suffer as a result of not doing so, or as a result of a problem caused by your mobile phone, computer, tablet or internet connection.
You must agree to download and use the smart charging app, ‘Next Drive’ and configure your electric vehicle/charge point with it.
You must have a smartphone capable of hosting apps and will need to have the following software installed - iOS 14 or newer, or Android 10.0 or newer.
The Next Drive App will ask you what time you need your electric vehicle charged by and the battery charge level you desire, will estimate your electric vehicle’s current battery level, and will then schedule as much charging as possible between 12midnight and 4am, the times when you benefit from cheaper electricity. The Next Drive App will take into account daylight savings. Please note – sometimes your vehicle may require some charging outside of the 12am-4am hours, for example because of the ready-by time you set in the app, or because of the amount of energy needed to charge your battery to the desired level. To ensure that your electric vehicle only charges between 12midnight and 4am each night, select the “only charge off-peak” option in the app’s settings.
If you have an Alfen charger you will need to make sure you detach your charger cable from your charge point to enable smart charging.
If you are unable to Smart Charge using the Next Drive App, through no fault of your own (for example due to an app outage or an app defect), during the hours of 12midnight and 4am, we will credit your account with a pro-rated Next Drive Credit for the period you were affected up to a maximum of £12.50 per month.
Next Drive Credit
The Next Drive Credit is a variable credit amount.
It is based on the volume of energy delivered to your electric vehicle while Smart Charging is enabled in the app. Note - If you disable Smart Charging in the Next Drive App, or ‘Boost’ charge your electric vehicle, that energy will not be eligible for the Next Drive Credit, even if it is delivered during the hours of 12midnight and 4am.
The tariff will offer a lower price of electricity for Smart Charging your electric vehicle only during the night, between 12midnight and 4am. The Next Drive Credit for the difference in price between your standard electricity rate and the charge price will be credited to your account once a month.
The Next Drive Credit will be visible on your bill/statement – due to the process of crediting your account there may be some variance between the information you see on the Next Drive App versus your bill/statement. This is due to our billing cycle not being in line with the charging periods on the Next Drive App – this will not affect the overall amount you get credited.
The Next Drive App has been tested to measure your electric vehicle charging consumption at a level of accuracy of ±2%. On this basis we will apply an extra 2% as standard to any Next Drive Credit so you and your payments are not adversely affected.
Next Drive and Moving House
Should you move house whilst being on the Next Drive tariff, you will not be able to take this tariff with you. When you move, give us a final meter reading and your new address so we can send you a final bill or any credit we owe you.
We reserve the right to withdraw the tariff at any point.
Terms for our Next Miles tariff.
Terms and Conditions for customers on Next Miles
In addition to E.ON Next standard terms and conditions the following terms will apply for our Next Miles tariff:-
Next Miles Credit
The Next Miles credit is a fixed credit amount – as confirmed in your welcome letter and only available to customers who own or lease (including company car drivers) an electric or plug-in hybrid vehicle that’s registered with the DVLA. We may ask you to prove ownership or lease of the vehicle by asking for your number plate. The Next Miles credit will only be paid for one electric or hybrid vehicle per household.
The Next Miles credit will be applied to your electricity account after 6 months of being supplied on this tariff.
Calculation of the Next Miles credit
Based on the current 2018 model Nissan Leaf with a 40 Kilowatt Hour (kWh) battery and a combined range of 177 miles, 1kWh is the equivalent of 4.425 miles. 850 EV Miles credit divided by 4.425 multiplied by the UK National Average unrestricted electricity unit rate of this tariff as of June 2018 (15.295p/KwH ex VAT), which equals £30.
Terms for our Next Climate+ tariff.
Climate Positive Terms and Conditions
In addition to E.ON Next standard terms and conditions the following terms will apply for our Climate Positive tariff:-
For the gas element of your tariff, we will estimate the amount of carbon emissions we think you will produce from your gas usage over the next 12 months. We will offset this by funding projects that reduce Co2 emissions. We’ll evidence this by purchasing Certified Emission Reduction (CER) credits from selected emission-reduction projects in developing countries around the world.
There is additional environmental benefit to this tariff as we will plant 5 trees on your behalf through a donation to the One Tree Planted charity who plant trees worldwide to combat deforestation. The trees planted on your behalf will support a project in the Amazon rainforest. When these trees reach maturity they’ll absorb up to 23kg of Co2 from the atmosphere each year.
*Certified Emission Reduction credits (CERs) come from emission-reduction projects in developing countries. They are issued by the United Nations and are each equivalent to one tonne of Co2. To be eligible for CERs, the emission-reduction projects must qualify through a rigorous and public registration and issuance process.
Terms for our Next Smart Saver tariff (up to 3 July 2025).
Next Smart Saver Terms and Conditions
1. Tariff Terms and Conditions
1.1. In addition to the E.ON Next standard residential terms and conditions, the following terms will apply;
2. Contractual Agreement
2.1. This document constitutes a legally binding agreement between you ("the Customer") and E.ON Next ("the Supplier") for the provision of the Next Smart Saver tariff.
2.2. The tariff is a fixed-term contract for a period of 12 months, commencing from the date the Customer’s supply starts under this tariff.
3. Eligibility
3.1. To be eligible for this tariff the customer must;
3.1.1. Possess a functioning smart meter capable of transmitting half-hourly usage data to the Supplier.
3.1.2. Consented for the Supplier to obtain consumption data from the Customers smart meter at 30 minute intervals. The Supplier will use this data to bill the Customer.
3.1.3. If the Customer withdraws consent to read the electricity consumption through their smart meter every 30 minutes, the tariff will end, and they will move to the Standard Variable Tariff (SVT), Next Flex.
3.1.4. You must pay for your energy by monthly Direct Debit, and manage your account online.
3.2. By entering this contract, the Customer confirms they meet these eligibility criteria
4. About this tariff
4.1. Because the wholesale prices of electricity vary during the day based on supply and demand, we are able to vary the prices that we charge to our customers during the day. This tariff offers the Customer the option to use electricity at a lower price (pence per Kilowatt hour unit rates) during defined ‘off peak’ hours of 05:00 - 16:00 and 19:00 - 02:00, and during ‘super off peak’ hours of 02:00 - 05:00, whilst charging a higher price during ‘peak’ hours of 16:00 - 19:00.
4.2. The rates for each period on this tariff are fixed for 12 months and there are no exit fees if the Customer decides to switch to another tariff or supplier within the 12 month period.
4.3. Due to the way this tariff works, the Customers’ In-Home Display will stop working. However, the Customer will be able to keep up to date with their usage through the Supplier’s app.
4.4. Next Smart Saver is a new and evolving beta product. The Supplier’s communications and the Customers’ online account may look and behave a little differently to normal as the Supplier continues to optimise the product.
5. Your Quote
5.1. All customers will have received a quote before accepting this tariff. For existing E.ON Next customers this will be based on their estimated annual consumption. If for any reason we do not have enough usage data, or if you are a new customer to E.ON Next, the quote will be based on the following assumptions:
5.1.1. The Customer uses electricity in the following proportions each day:
78% of total consumption during the off-peak hours of 05:00 - 16:00 and 19:00 - 02:00
7% of your total consumption during the super off peak hours of 02:00 - 05:00
15% of your total consumption during the peak hours of 16:00 - 19:00.
6. Charges and payment
6.1. The Supplier will work out the electricity charges by multiplying the relevant unit rate with how many kilowatt hours (‘kWh’) the Customer uses during off-peak and standard periods, using the half-hourly readings received from the Customers’ smart meter.
6.2. The Supplier will bill the Customer on a monthly basis. The bill will consist of the consumption charges calculated on the basis of the meter readings and the standard and off peak unit rates, Standing Charge, VAT at 5%.
6.3. The Customer’s bill will be calculated based on actual energy usage as recorded by the smart meter. Any failure of the meter to transmit accurate data will result in estimated billing until the issue is resolved.
6.4. As this is a BETA product, the customer’s bill will display labelling that doesn’t quite match up to how the product has been described. This will be changed in future, however, where annual estimated usage is shown on the bill - the labels mean the following; Day = Peak rate (16:00 - 19:00)Night = Super Off Peak rate (02:00 - 05:00) Off Peak = Off Peak rate (05:00 - 16:00 and 19:00 - 02:00)
6.5. The Customer will be liable for all charges incurred under the terms of this tariff.
6.6. In the event of a technical fault resulting in the inability to obtain the Customer’s usage data, or where the Customer’s meter ceases communication with the Supplier’s system, the Supplier will make reasonable efforts to re-request the missing Half-Hourly (HH) consumption data for a period of seven (7) consecutive days from the initial identification of the fault.
6.7. If the Supplier remains unable to collect the missing data after the seven (7) day period, the system will automatically estimate the missing volume using available read data from other periods. The charge for the estimated usage will be calculated using the product’s lowest unit rate to ensure the Customer is not unduly disadvantaged.
6.8. In instances where data is missing for more than four (4) days within a consecutive thirty (30) day period, the Supplier will apply the Customer’s historical consumption average to determine the charge for the uncollected data. The Supplier will also undertake a thorough investigation to identify and rectify the underlying cause of the communication failure.The Supplier will also make every effort to contact the customer throughout the investigation process to ensure transparency and resolution.
6.9. Where/if the missing data issue persists or does not meet the predefined criteria for automated resolution, the Supplier will conduct a manual intervention and ensure that billing is processed in an accurate and fair manner.
6.10. In the event the Supplier is unable to start communicating with the Customers’ meter again, we will contact you to discuss the options available. If the Supplier is unable to contact the Customer, they will move them to their Standard Variable tariff (Next Flex) and let them know in accordance with the Suppliers’ obligation.
7. Testing your smart meter
7.1. If the Customer is switching to the Supplier from another Supplier, E.ON Next must run test-reads of the Customer’s smart meter for up to 15 days. During this period, the Customer will remain on the Suppliers’ Standard Variable Tariff (SVT), Next Flex.
7.2. If the Customer is already an E.ON Next customer, E.ON Next must run test-reads of the Customer’s smart meter for up to 5 days and the Customer will remain on their existing tariff during this period.
7.3. If the tests are successful, your tariff begins when the tests have completed.
7.4. If the tests fail, the Supplier will transfer the Customer to the Standard Variable tariff (SVT), and contact them with options, for example, to switch back to their previous supplier, choose another supplier, continue on the SVT or choose one of the Suppliers’ other products. On the SVT, the unit rate is the same all day (there would not be a lower off-peak unit rate(s) and time(s)).
8. Data Collection and Privacy
8.1. By accepting this contract, the Customer consents to the collection and use of half-hourly electricity consumption data for billing purposes and to facilitate smart charging.
8.2. All personal data collected will be handled in accordance with applicable data protection legislation and the Supplier’s Privacy Policy.
9. Termination and Exit
9.1. The Customer may terminate this contract without incurring any exit fees by notifying the Supplier at any time during the 12-month term.
9.2. The Customer must give the Supplier reasonable notice before switching to a new energy supplier. Failure to do so may result in delays in processing the switch
9.3. Upon termination, the Customer will remain liable for any outstanding payments due up to the effective date of termination.
10. Governing Law and Jurisdiction
10.1. This contract shall be governed by, and construed in accordance with, the laws of England and Wales
10.2. Any disputes arising under or in connection with this contract shall be subject to the exclusive jurisdiction of the courts of England and Wales
11. The supplier reserves the right to withdraw this tariff at any point
Our other expired terms and conditions.
Terms for our £1,000 off solar solutions offer.
Terms and Conditions.
Applicable to anyone Purchasing Solar Solutions from E.ON Energy Installation Services Limited.
“Get £1,000 off Solar Solutions”
1. The Offer
E.ON Energy Installation Services Limited (CRN: 09965944) whose registered address is Westwood Way, Westwood Business Park, Coventry, United Kingdom, CV4 8LG ("EEISL") is offering a £1000 discount on all solar only, solar and battery and battery only solution (the “Offer”).
If you are an existing E.ON Next Energy Limited (CRN: 03782443) (“E.ON Next”) or a Sainsbury’s Energy supply customer, you are eligible for further discounts (the “Customer Discount”) as follows:
£200 off the price of a solar panel and battery installation.
£150 off the price of a solar panel only installation;
In order to redeem the Customer Discount you must use one of these discount codes, “SOLAR200“ or “SOLAR150” (for E.ON Next Energy supply customers) or “SE SOLAR“ (for Sainsbury’s Energy supply customers). Sainsbury's Energy is a trading name used under license by E.ON Next Energy Limited (CR: 03782443) (“E.ON Next”).
By participating in the Offer and/or the Customer Discount, you (the "Participant" and "you") agree to be bound by these terms and conditions ("Terms") and confirm that all information submitted is true, accurate, and complete. The Offer and/or the Customer Discount can be changed or withdrawn at any time and for any reason and will be available for a limited period only. Where the Offer and/or the Customer Discount is changed or withdrawn, EEISL will notify customers at: https://www.eonenergy.com/terms-and-conditions/eon-installation.html
EEISL reserves the right to verify the eligibility of any and all Participants and may, in its sole discretion, not accept any Participant that fails to satisfy the eligibility requirements below. Participants shall at all times act in good faith towards EEISL and the Offer and/or the Customer Discount.
Customers may only apply one Offer per household. Neither the Offer or the Customer Discount is exchangeable for cash or any other alternative, is non-transferrable and may not be used together with any other offers.
The Offer cannot be used in conjunction with any other offer with exception to The Customer Discount.
The purchase and supply and installation of the solar system by E.ON EIS is subject to solar system supply and installation terms and conditions and eligibility. More information can be found at: https://www.eonenergy.com/terms-and-conditions/eon-installation.html.
2. Eligibility
This Offer is open to anyone aged 18 years old or above who:
a) Book a free solar remote survey with an EEISL solar expert ("Telephone Assessment") between 29 May 2025 and 3 July 2025 ("Offer Period");
b) complete their remote survey before 11.59pm on 10 July 2025;
c) has either made their upfront payment or accepted the terms and conditions of their finance agreement within 30 days of receiving their email quote following the remote survey;
d) is not purchasing their solar system or storage through government schemes;
e) is not an employee of EEISL, E.ON Next Energy Limited (CRN: 03782443) or E.ON Energy Solutions Limited (CRN: 03407430); and
f) is not excluded from the Offer or the Customer Discount in accordance with these Terms.
The Customer Discount is available to E.ON Next or Sainsbury’s Energy supply customers only.
3. How to Participate in the Offer
You can participate in this Offer and/or the Customer Discount by booking a free solar Telephone Assessment with an EEISL Solar Expert by visiting https://www.eoninstall.com/solar-panels/get-a-quote.html. Telephone Assessments are subject to availability.
In your Telephone Assessment, you will receive a quote which will include the total cost of the solar and battery installation, solar panels only or battery only ("Quote"). You must notify the Solar Expert carrying out the Telephone Assessment of your intention to participate in the Offer and/or the Customer Discount. If the solar panel and battery system is covered by these Terms and you are deemed to be eligible, the relevant discount will be applied to your Quote. Failure to notify the Solar Expert of your intention to take this offer may result in the discount not being applied to your Quote, and discounts may not be applied retrospectively.
4. General
If you have any questions about this Offer and/or the Customer Discount or you need to get in contact with us, please contact EEISL on 0800 054 6250 and we will do our best to help.
To the furthest extent permitted by law, EEISL liability to you in contract, tort (including negligence) or otherwise for any loss, injury or damage of whatever kind caused in whole or in part by participation in this Offer and/or the Customer Discount, or by their failure to perform any of their obligations under these Terms shall be limited to £250. Nothing in these Terms excludes or limits EEISL liability for death or personal injury arising from their negligence, or fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by English law.
EEISL accepts no responsibility for your failure to sign up for this Offer and/or the Customer Discount due to a technical fault and accepts no responsibility for any purchases which are not completed in accordance with these Terms for any reason.
In the event of unforeseen circumstances or technical reasons outside of its control, EEISL shall have the right to amend or temporarily suspend the Offer and/or the Customer Discount at any time (including if required by local regulations and/or laws) without liability to you or its customers.
Each paragraph of these Terms operates separately. If any court or relevant authority decides that any of them are unlawful or unenforceable, the remaining paragraphs of these Terms will remain in full force and effect.
This Offer and/or the Customer Discount and these Terms are governed by and construed in accordance with English law and you, and we both agree that any dispute or claim arising out of or in connection with this Offer and/or the Customer Discount or these Terms will be subject to the non-exclusive jurisdictions of the courts of England.
Winter Support Scheme 2024 - Eligibility & Scheme Rules
1. You and us
1.1. This contract is between;
1.1.1. You - the person (or people) responsible for the use of electricity and gas at the property; and
1.1.2. Us / We - relates to E.ON Next Energy Limited, this will be referred to as “E.ON Next” in the rest of this document
1.1.3. For the purposes of providing you with additional support this winter, this will be referred to as “the Scheme” in the rest of this document.
2. Scheme Overview
2.1. The Winter Affordability Scheme 2024 (“the Scheme”) is offered to E.ON Next domestic customers identified by E.ON Next who will be contacted directly to discuss the financial support available.
2.2. The Scheme is not available to Sainsbury’s Energy customers.
2.3. The Scheme comprises 2 elements;
2.3.1. A bill credit of £250 to help with the cost of heating your home this Winter
2.3.2. Debt relief, where E.ON Next will write off the debt that has accrued on the your account
2.3.3. You must meet the eligibility criteria outlined in section 3 to benefit from the Scheme
2.4. We will start contacting eligible customers from Tuesday 22nd October 2024, you will have until 12.00 20th December 2024 to express an interest in being part of the Scheme.
2.5. The Scheme will close on 31st December 2024 which is when all account adjustments will have been completed. This will be referred to as the “Scheme closure date” in the rest of this document
2.6. E.ON Next reserves the right to stop inviting customers to join the Scheme prior to the Scheme closure date.
2.7. E.ON Next reserves the right to close the scheme to new or existing customers prior to the 31st December 2024. Any customers who have already expressed an interest in the scheme prior to this date will be processed accordingly.
2.8. The Scheme is available to all eligible domestic E.ON Next customers including those with prepayment and PAYG meters.
2.9. Should you be granted a bill credit and your account remains in debt, this will not prevent you from being presented for debt follow up. If you choose not to opt in for debt relief, your account will continue to hold a debt balance that will attract debt recovery activity.
2.10. If you are a prepayment or PAYG customer, you will still be able to request an Additional Support Credit (Discretionary Credit) which will be considered per our policy.
3. Scheme Eligibility
3.1. You may be eligible for both the bill credit and debt relief elements depending on the below clauses. We will work with you to assess this with you when you contact us.
3.2. In order to qualify for a bill credit, You must respond to our correspondence by 20th December 2024 and provide the information that we request. This will include but is not limited to;
3.2.1. Confirmation that you are the bill payer
3.2.2. Confirmation of your contact information including email address if you have one and your telephone number
3.2.3. Confirmation of your personal circumstances and that it is appropriate for you to be recorded on our Priority Services Register (“PSR”). You can find out more about the Priority Services Register and how it can help you on https://www.eonnext.com/blog/88-what-is-the-priority-services-register
3.2.4. Additionally, where we have not received a meter reading within the last 30 days, we will ask you to provide one, however this is not mandatory to receive a bill credit.
3.3. Once we have confirmed the application of the bill credit, we will assess your eligibility for debt relief. In order to qualify for this, you will need to adhere to the following;
3.3.1. If you do not have a Smart Meter, where possible, we will ask you to book an appointment to have one installed.
3.3.2. Where we have not received a meter reading within the prior 30 days, we will ask you to provide one. We must have an up to date meter reading so we can produce an accurate balance on your bill for the purposes of calculating the correct debt relief amount.
3.3.3. If you are unable to provide a meter reading because you are temporarily unable to access your meter, we will request you to call back to provide this so we can complete the process. We will not progress your application any further until you have provided a meter reading.
3.3.4. If you are unable to provide a meter reading because you are permanently unable to access their meter due to its location or your physical ability to reach the meter, we will treat this as an exception and we will create the debt relief adjustment based on estimated reads. We will ensure that your property is referred into our manual meter reading process to ensure a reading is collected in future.
3.3.5. If you are not eligible for a Smart Meter or if there is a reason outside of your control that means a Smart Meter cannot be installed, we will treat this as an exception and it will not prevent application of debt relief ,however it may take slightly longer to process your application of the debt relief.
4. Payment Requirements
4.1. If you have not been making regular payments to your account to cover ongoing usage, we will have a conversation to understand your financial situation with the aim of reinstating payment that covers your forecasted energy use. This could be by Direct Debit or another suitable payment method.
4.2. If you are unable to agree to reinstate payments to cover your ongoing usage, you will be provided with a link to complete an online budget form using our Paylink Service or will be referred to one of our debt advice partners to complete a budget over the phone. The outcome of the budget will determine an affordable arrangement
5. Application of the Bill Credit
5.1. When we apply the bill credit, this will usually be applied to the account for the main fuel used for heating.
5.2. How we apply the bill credit will vary depending on the type of meter you have;
5.2.1. If you have a credit meter we will apply the bill credit to your account on the day of our conversation as long as you have met the eligibility criteria
5.2.2. If you pay through a prepayment meter, we will provide 2 vouchers each with a value of £125 following our conversation. We will outline the timescales in which you will receive the vouchers when we speak to you.
5.2.3. If you pay through a PAYG meter and we supply you for both gas and electricity, we will send a message to apply a credit of £125 to each meter on the day of our conversation. We will outline the timescales in which you will receive the vouchers when we speak to you.
5.2.4. Where we only supply one fuel we will send a message to apply a credit £250 to your meter for that fuel on the day of our conversation
5.3. The intent of the bill credit is to support you with keeping your home warm this winter, to do this, the credit must remain on your account. Therefore should the application of the credit put your account into a credit balance, we will not consider a refund until the spring.
5.4. You will only be eligible for one bill credit of £250 per property under this scheme. Should we identify you have received a duplicate payment in error, we reserve the right to correct this without prior notification.
6. Application of Debt Relief
6.1. The amount awarded for debt relief will be calculated based on your balance on the day that we speak to you regarding the scheme and produce a bill for that date. The amount required for debt relief will be calculated before any account adjustments are applied. This will ensure you also benefit from the additional credit to heat your home during this winter.
6.1.1. If you pay through a prepayment meter we will need to install a Smart meter and bill your account on the day of installation. The amount required for debt relief will be calculated and will not be added to your new Smart meter
6.1.2. If you pay through a Smart PAYG meter we will communicate with your meter on the day we speak to obtain an actual debt balance, we will send a message to your meter removing the full debt amount.
6.2. How we apply the debt relief will depend on the type of meter you have;
6.2.1. If you currently have a smart credit meter, the debt relief will be applied at point of conversation as long as you have provided all the relevant information
6.2.2. If you currently have a credit meter that is not smart, you will need to book an appointment to have a smart meter installed before we will apply the debt relief to your account.
6.2.3. If you currently have a PAYG meter, we will send a message to your meter to clear the debt balance on the day we speak to you
6.2.4. If you currently have a prepayment meter you will be required to have a PAYG meter installed the debt relief will be applied at point of successful Smart meter installation
6.2.5. If you currently have a prepayment meter and your property is not eligible for PAYG, a debt relief message will be sent to your meter. You will be required to make 3 in store top ups (minimum value £1) in order for your meter to pick up the debt relief message. You will need to go to the same shop 3 times to ensure the debt relief message is applied to your meter as quickly as possible
6.2.6. If your meter is not communicating properly, it may delay us updating credit / debt relief and may require a Meter Exchange. Should this scenario arise, we will contact you to discuss next steps
7. Other terms
7.1. Should you fail to comply with any conditions placed upon you to become eligible for either a bill credit or debt relief, we reserve the right to reverse any account adjustments that may have been made in good faith. We will strive to provide you with notice of our intention to make such reversals. This includes but is not limited to;
7.1.1. Failure to provide a meter reading where there has been no information provided to indicate you are physically unable to do so
7.1.2. Failure to complete the SMART appointment booking and installation process
7.1.3. If you want to change supplier within 60 days of receiving either a bill credit or debt relief we will not object to you changing your supplier but we may reverse any credits applied as part of this scheme.
7.1.4. Where we identify evidence of meter tampering or any other fraudulent activity
Everything Electric Wallbox Prize Draw.
Prize Promotion Terms and Conditions “Everything Electric” Roadshow
1 About us
The promoter of this promotion is E.ON Energy Solutions Limited (CRN: 03407430) (“the Promoter”) whose registered office is at Westwood Way, Westwood Business Park, Coventry, CV4 8LG.
2 The promotion
The Promoter is offering the chance to win a Wallbox electric vehicle charging post plus free standard installation.
3 How to enter
3.1 You can enter this promotion at one of the three “Everything Electric” Roadshows (“the Roadshow(s)”).
3.2 You can enter by completing the entry form via the URL link and providing your details. A device providing you with access to the URL link will be made available to you at the Roadshow.
3.3 You may only submit one entry to this promotion at one of the three Roadshows.
3.4 No payment is necessary to enter this promotion.
3.5 All entries must include your name and email address.
3.6 By submitting your entry, you confirm that you have read and understood these terms and conditions and agree to be bound by them. Entries that do not comply with these promotion rules will be void and will not be entered into the promotion.
4 Start and closing date
4.1 The promotion will start and close during a different time period depending on which of the three Roadshows you attend and choose to enter at:
4.1.1 If you enter this promotion at the Roadshow on 25th May 2024 then it will start at 10:00am on 25th May 2024 and close on 26th May 2024 at 5:00pm.
4.1.2 If you enter this promotion at the Roadshow on 11th October 2024 then it will start at 10:00am on 11th October 2024 and close on 13th October 2024 at 5:00pm.
4.2 Entries received outside the time periods set out in this clause 4 will be void and will not be entered into this promotion.
5 Eligibility
5.1 To enter this promotion, you must be a resident of the UK and be aged 18 or over at the time of entry.
5.2 The following persons are not eligible to enter:
5.2.1 our employees or workers, or the employees or workers of any company in our group;
5.2.2 employees or workers of any organisation involved in the operation or administration of this promotion including prize suppliers and advertising agencies; and
5.2.3 members of their immediate families.
5.3 You must live in accommodation that is suitable for the installation of an electric vehicle charging point. You must therefore not live in a flat, terrace house or accommodation that does not have off street parking.
5.4 You will only be able to receive the prize if you live at a property that is eligible for standard electric vehicle charging installation. If you live at a location that requires any additional civil or ground works (for example an upgrade to the distribution network) you will not be eligible to receive the prize.
5.5 You must not already have an electric vehicle charging point installed at the accommodation in which you intend the prize to be installed at.
5.6 If you are deemed to be ineligible under these terms and conditions the prize will be made available to the next eligible entrant.
5.7 You will only be able to receive the prize at the address provided upon entry to the promotion.
5.8 Entries will be void if they:
5.8.1 do not comply with these terms and conditions;
5.8.2 are incomplete or illegible;
5.8.3 are considered by the promoter to be part of an attempt to manipulate or unfairly influence the outcome of this promotion.
5.9 We may ask for proof of age, residence or eligibility. Delay or failure to provide the evidence to our reasonable satisfaction may result in an entry being void or a prize being forfeited.
5.10 Our decision as to whether an entrant (or their entry) is eligible for this promotion is final and we are not obliged to provide any reasons for disqualification.
6 Prize
6.1 The prize is supplied by the Promoter and comprises an electric vehicle charging point plus standard installation.
6.2 One electric vehicle charging point plus standard installation will be available to win at each of the Roadshows (a total of three). There will be one winner per Roadshow.
6.3 The winner is responsible for any costs or expenses involved in claiming or using the prize other than those that are expressly stated above as being included as part of the prize.
6.4 Following selection of the winners, the Promoter will carry out a survey at the winner’s property to ensure that they are suitable for receipt of the prize. If the survey reveals that an electric vehicle charging post cannot be installed or can be installed but at additional cost outside of the standard installation cost, the winner will no longer be eligible to receive the prize and the prize will be made available to the next eligible entrant in accordance with clause 6.5 above.
6.5 The installation of the prize will be subject to the Promoters standard terms and conditions for installation. A copy of these terms can be found here: https://www.eonnext.com/policies/terms-and-conditions
6.6 The prize may be subject to additional terms and conditions imposed by the supplier or other organisation connected to this promotion.
6.7 The prize is for the named winner only and cannot be given or transferred to any other person. A cash alternative is not available should the winner not be eligible for installation.
6.8 The promotor reserves the right to amend or withdraw the competition without notice.
7 Selection of the winner
7.1 One winner will be randomly selected as part of the promotion one week after the closing date.
7.2 The winner will be randomly selected via a computer generator.
8 Contacting the winner
8.1 We will notify the winner via email as soon as possible on or after the closing date using the contact details provided in the entry.
8.2 Reasonable efforts will be made to make contact over a period of two weeks. If it has not been possible to contact the winner in that time, the prize will be forfeited and awarded to the next eligible entrant.
9 Receiving the prize
9.1 When we email the winner as per clause 8.1, we will also provide them with instructions on how to book the survey in order to obtain their prize.
9.2 We are not liable for any damage or loss to a prize caused by any third party. If a prize is damaged or fails to be delivered, we have no obligation to provide a replacement prize.
10 Publicity and use of personal information
10.1 We will use your personal information only in accordance with these terms and conditions for the administration of the promotion and for no other purposes unless we have your consent. Your personal details will be kept in accordance with the current data protection legislation and in line with our privacy policy, a copy of which can be found here: https://www.eonenergy.com/privacy.html.
10.2 The surname and county of the winner can be obtained by sending a stamped, self-addressed envelope to E.ON Next Energy Limited Registered Office: Westwood Way, Westwood Business Park, Coventry, CV4 8LG
10.3 Entrants who do not want their surname and county included on the list of winners referred to above must notify us within a reasonable period of time before the closing date of this promotion. See clause 12 below for our contact details.
10.4 The winner of this promotion may be asked to participate in publicity.
11 Our liability
While nothing in these terms and conditions will limit our liability for death or personal injury caused by our negligence or for fraud, we will not be legally responsible to entrants or winners for any losses that were not foreseeable to us or to you at the time of entry to this promotion or which are caused by a third party.
12 Complaints and disputes
12.1 If you want to contact us about this promotion or have a complaint, you can reach us by:
12.1.1phone: 0808 501 5200
12.1.2 email: hi@eonnext.com or
12.1.3 https://www.eonnext.com/unhappy
12.2 These terms and conditions shall be governed by and construed in accordance with the laws of England and Wales.
12.3 Any disputes shall be subject to the exclusive jurisdiction of the English courts.
RTS £50 offer terms and conditions
1. General
1.1 These terms and conditions are subject to change at any time without prior notice and E.ON Next reserves the right to withdraw or amend this offer at any time.
1.2. If any provision of these terms and conditions is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.
2. Eligibility Criteria
2.1. This offer is open to selected E.ON Next customers who have received this communication and have a registered account and supply of gas and/or electricity with E.ON Next at the time of installation; and
2.2. must be residents of Great Britain (GB) and aged 18 years of age and be the account holder; and
2.3. have successfully completed a communicating Smart Meter installation at the address supplied by E.ON Next within the Qualifying Period.
2.4 The Qualifying period is between 11 November 2024 and 31 December 2024 inclusive.
2.5. Where a customer’s meter is not operating in smart mode as a result of their meter installation they will not be eligible for the credit
3. The Offer
3.1 To be eligible for this offer the Customer must be:
An existing E.ON Next customer, GB resident, age 18+
Book a successful smart meter installation (meter must be communicating) between 11/11/24 and 31/12/24
Upon the successful installation the Customer will be eligible to receive £50 per smart meter installations, per fuel to be credited directly to their E.ON Next account, up to a maximum of £100.
Installation can take place in 2025 if the appointment is booked within the window above.
The credit will be applied within 3 weeks of successful smart installation.
Customers with existing smart meters, including non-communicating, are not eligible.
4. General terms:
4.1. Eligible customers will receive a £50 credit per successful smart meter installation, up to a maximum of £100 per account
4.2. The credit will be applied directly to the customer's E.ON Next account and sent directly to the meter where applicable otherwise appears as a bill credit.
4.3. To qualify for the credit:
a. The smart meter installation must be booked by 31st December 2024.
b. The smart meter must be successfully communicating with us.
4.4. The credit will be applied within 3 weeks of the successful smart meter installation.
4.5. Customers with multiple sites under their account will receive no additional credit per meter installed.
4.6. Customers with existing smart meters, including non-communicating meters, are not eligible for this offer.
4.7. In the event that failure to install a requested Smart Meter within the period mentioned in 3.3(a) is reasonably attributable to an act or omission by E.ON Next (for example, as a result of E.ON Next cancellation, engineer doesn’t turn up and/or any other issue related to E.ON Next capacity), customers will not be eligible to the £50 credit but will be eligible for a guaranteed standard of service payment where relevant.
5. Liability
5.1 To the fullest extent permitted by law, E.ON Next’s liability to customers in contract, tort (including negligence) or otherwise for any loss, injury or damage of whatever kind caused in whole or in part by participation in this Offer, or by their failure to perform any of their obligations under these terms and conditions will in no event exceed £50.
5.2 . Nothing in these terms and conditions excludes or limits the E.ON Next’s liability for death or personal injury arising from their negligence, or fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by the laws of England and Wales.
6. Governing Law and Jurisdiction
6.1 This contract shall be governed by, and construed in accordance with, the laws of England and Wales
6.2 Any disputes arising under or in connection with this contract shall be subject to the exclusive jurisdiction of the courts in England and Wales
7. Business registered address
7.1 . The Promoter is E.ON Next Energy Limited, Westwood Way, Westwood Business Park, Coventry CV4 8LG.
Free Energy Reward terms and conditions.
1. Eligibility
1.1. This offer is available to existing E.ON Next customers who:
Have a working smart meter;
Have provided consent for E.ON Next to collect and process their smart meter consumption data on a half hourly frequency; and
Receive a direct communication from E.ON Next regarding their eligibility.
1.2. Customers with Pay-As-You-Go (PAYG) meters are not eligible for this offer.
1.3. Single gas-only customers are excluded from this offer.
1.4. This offer is not transferable and is limited to one reward per account.
2. Offer Details
2.1. This offer enables customers to earn free electricity by reducing their electricity consumption between 4:00 PM and 7:00 PM GMT daily for 7 consecutive days, compared to their average consumption during the same period in the prior week.
2.2. Reward tiers (illustrative purposes only):
| Reduction percentage | Reward | Estimated monetary value (dependent on usage) |
|---|---|---|
10% | 3 hours free electricity | Approximately £0.25–£0.60 |
20% | 6 hours free electricity | Approximately £0.50–£1.12 |
30% | 12 hours free electricity | Approximately £1.00–£2.25 |
40% | 24 hours free electricity | Approximately £2.00–£4.50 |
Note: The monetary value and savings depend on your personal energy usage and tariff.
2.3. Customers who achieve a minimum 10% reduction in consumption for 7 consecutive days will receive an additional reward of one full day’s worth of electricity free.
2.4. Rewards are calculated based on the applicable unit rate and standing charge of the customer’s tariff.
2.5. The monetary value of rewards is an estimate and may vary depending on the customer’s tariff and actual energy consumption.
2.6. The offer period runs from 10 February to 16 February 2025.
3. How to Participate
3.1. Eligible customers will be automatically enrolled in this offer.
3.2. Customers who do not wish to participate may opt out online. Opt-out requests must be submitted before the offer period begins or at any time during the offer period.
4. Reward Calculation and Application
4.1. E.ON Next will use smart meter data to monitor electricity consumption between 4:00 PM and 7:00 PM GMT each day during the offer period.
4.2. Daily consumption during the offer period will be compared with the customer’s average consumption during the same time period in the prior week to calculate the reduction percentage.
4.3. Rewards will be based on the reduction percentage and the applicable unit rate and standing charge of the customer’s tariff.
4.4. Rewards will be credited to eligible customers’ accounts within 28 days following the end of the offer period.
4.5, The credit will appear as "Free energy credit" on online accounts and paper statements.
5. Offer Period
5.1. This offer is valid for a limited time only, running from 10 February to 16 February 2025.
6. Exclusions and Limitations
6.1. This offer cannot be combined with any other offer, discount, or promotion available from E.ON Next during the offer period.
6.2. Customers who switch tariff, switch energy suppliers, or move home before the end of the offer period will forfeit any rewards earned under this offer.
6.3. E.ON Next reserves the right to verify eligibility and compliance with these terms and conditions at any time.
7. Data Protection
7.1. E.ON Next will process customers’ daily smart meter data solely for the purpose of calculating rewards under this offer.
7.2. Customers who opt out of providing daily smart meter data will not be eligible for this offer.
7.3. Personal data will be processed in accordance with E.ON Next’s Privacy Policy, which can be accessed online.
8. Changes to the Offer
8.1. E.ON Next reserves the right to modify, suspend, or cancel this offer at any time with reasonable notice where possible.
8.2. Any modifications will not affect rewards already earned during the offer period.
9. Customer Acceptance and Opt-Out
9.1. By remaining enrolled in the offer, customers accept these terms and conditions.
9.2. Customers who do not wish to participate may opt out by notifying E.ON Next through the online account portal, email, or by contacting our customer service team.
10. General Terms
10.1. Standard tariff terms and conditions apply, including any applicable exit fees for fixed-term tariffs.
10.2. This offer and its terms are governed by the laws of England and Wales. Any disputes arising from these terms and conditions shall be subject to the exclusive jurisdiction of the English courts.
10.3. This offer does not modify or supersede the terms of and conditions of the customer’s current tariff
10.4. Customers will continue to be subject to the terms and conditions of their existing energy product throughout the duration of this offer.
Terms for Next Reward Days Fixed 18 month.
Next Reward Days Fixed 18 month
Tariff Terms and Conditions
In addition to our standard residential terms and conditions, and our residential terms and conditions for fixed tariffs, the following terms will apply to our Next Reward Days Fixed 18m. In the event any term/s below conflict with a term in our standard residential terms and conditions or residential terms and conditions for fixed tariffs, the below terms prevail.
Contractual Agreement
1.1 This document constitutes a legally binding agreement between you ("the Customer") and E.ON Next ("the Supplier") for the provision of the Next Reward Days Fixed 18m tariff.
1.2 The tariff is a fixed-term contract for a period of 18 months, commencing from the date the Customer’s supply starts under this tariff.\
2. Overview of Offer
2.1 This offer is available exclusively to new and existing E.ON Next customers who enter into a contract for the 18-month fixed period tariff, Next Rewards Days Fixed 18m, in accordance with these terms and conditions
2.2 Customers with single-fuel gas, and customers with PAYG (Pay-As-You-Go) meters are not eligible for this offer.
2.3 Under the terms of the promotion, customers will be charged zero pence (£0.00) to the cost of their electricity consumption, including applicable standing charges, incurred between 00:00 on 24 December 2024 and 00:00 on 27 December 2024 (The ‘Free Electricity Days’), based on actual usage recorded through your SMART meter.
3. Eligibility Criteria
3.1 To be eligible for this tariff you must meet the following conditions throughout the Tariff Duration
3.2 Sign-Up Requirement: To be eligible, customers must complete the sign-up process between 00:00 on 4th December 2024 and 00:00 on 18th December 2024. To qualify for this promotion, the product must have started prior to 00:00 on 23rd December 2024.
3.3 SMART Meter Requirement: A smart meter that we can connect to, This tariff requires you to have a smart meter already installed, which we can connect to and receive meter readings from. If you don’t have a smart meter, we can arrange an installation for you
3.4 Payment Method: Direct Debit and online account management required - By choosing this tariff you agree to pay by Direct Debit (Fixed or Variable), and agree to manage your account online. If you stop paying by Direct Debit and/or managing your account online, we reserve the right to end the Next Reward Days Fixed 18m tariff and switch you to our Standard Variable tariff, or another tariff of your choice for which Direct Debit and/or online account management are not a requirement.
3.5 Half Hourly data share consent - This tariff is dependent on us receiving consumption data from your smart meter every half hour. By choosing this tariff you consent us to obtain consumption data from your smart meter at 30 minute intervals. We will use this data to bill you, so you can view your energy consumption on your online account, and for settlement of our purchasing on the electricity markets
3.6 Exclusions: This offer is not available for customers with PAYG meters, single fuel gas customers, or customers who switch tariffs, suppliers, or move homes before the end of the 14-day cooling-off period.
4. Free Days Definition, Calculation and Credit Process
4.1 Free Days Definition: Free Electricity Days refers to the promotional period from 00:00 on 24th December 2024 to 00:00 on 27th December 2024, during which the cost of electricity usage and standing charges for the tariff will be credited to your account.
4.2 Calculation of Free Days: We will calculate your Free Electricity Days usage and standing charges based on data collected by your SMART meter from 00:00 on 24th December 2024 to 00;00 on 27th December 2024.
a) During the Free Electricity Days, the electricity unit rates applicable under the Tariff will be set to zero (£0.00/kWh) for the purposes of calculating usage charges.
b) The standing charges applicable to the electricity account for the Free Electricity Days will also be set to zero (£0.00)
4.3 Data Collection Failure: In the event that we are unable to receive data from your SMART meter during this period, we will estimate your usage based on historical consumption patterns or other reasonable measures.
5. Other Tariff specific Conditions
5.1 Fixed Tariff: The tariff is a fixed-term contract with rates guaranteed for a period of 18 months from the start date
5.2 Exit Fee: An early termination fee of £50 per fuel will apply if you choose to end your contract before the 18-month period expires.
5.3 Online Account Requirement: Customers must have an active online account for account management, billing, and communication.
5.4 Direct Debit for Lower Rates: By paying through Direct Debit, customers benefit from cheaper rates under this tariff.
6. Cooling-Off Period and Cancellations
6.1 Cooling-Off Period: You may cancel your contract without penalty during the 14-day cooling-off period, starting from the day the contract is entered into.
6.2 Impact of Early Termination: If you cancel within the cooling-off period or change tariffs, switch suppliers, you will not be eligible for the free days credit.
6.3 Upon termination, the Customer will remain liable for any outstanding payments due up to the effective date of termination.
7. General Provisions:
7.1 This contract shall be governed by, and construed in accordance with, the laws of England and Wales
7.2 Any disputes arising under or in connection with this contract shall be subject to the exclusive jurisdiction of the courts in England and Wales
7.3 E.ON Next shall not be liable for any loss or damage arising from the operation of this promotion, except where such liability cannot be excluded under applicable law.
The Supplier reserves the right to withdraw this tariff at any point.
Terms for Next Reward Days Fixed 12 month.
Next Reward Days Fixed 12 month
Tariff Terms and Conditions
In addition to our standard residential terms and conditions, and our residential terms and conditions for fixed tariffs, the following terms will apply to our Next Reward Days Fixed 12m. In the event any term/s below conflict with a term in our standard residential terms and conditions or residential terms and conditions for fixed tariffs, the below terms prevail.
Contractual Agreement
1.1 This document constitutes a legally binding agreement between you ("the Customer") and E.ON Next ("the Supplier") for the provision of the Next Reward Days Fixed 12m tariff.
1.2 The tariff is a fixed-term contract for a period of 12 months, commencing from the date the Customer’s supply starts under this tariff.
Overview of Offer
2.1 This offer is available exclusively to new and existing E.ON Next customers who enter into a contract for the 12-month fixed period tariff, Next Rewards Days Fixed 12m, in accordance with these terms and conditions
2.2 Customers with single-fuel gas, and customers with PAYG (Pay-As-You-Go) meters are not eligible for this offer.
2.3 Under the terms of the promotion, customers will be charged zero pence (£0.00) to the cost of their electricity consumption, including applicable standing charges, incurred between 00:00 on 24 December 2024 and 00:00 on 27 December 2024 (The ‘Free Electricity Days’), based on actual usage recorded through your SMART meter.
Eligibility Criteria
3.1 To be eligible for this tariff you must meet the following conditions throughout the Tariff Duration
3.2 Sign-Up Requirement: To be eligible, customers must complete the sign-up process between 00:00 on 19th November 2024 and 00:00 on 03rd December 2024
3.2 SMART Meter Requirement: A smart meter that we can connect to, This tariff requires you to have a smart meter already installed, which we can connect to and receive meter readings from. If you don’t have a smart meter, we can arrange an installation for you
3.3 Payment Method: Direct Debit and online account management required - By choosing this tariff you agree to pay by Direct Debit (Fixed or Variable), and agree to manage your account online. If you stop paying by Direct Debit and/or managing your account online, we reserve the right to end the Next Reward Days Fixed 12m tariff and switch you to our Standard Variable tariff, or another tariff of your choice for which Direct Debit and/or online account management are not a requirement.
3.4 Half Hourly data share consent - This tariff is dependent on us receiving consumption data from your smart meter every half hour. By choosing this tariff you consent us to obtain consumption data from your smart meter at 30 minute intervals. We will use this data to bill you, so you can view your energy consumption on your online account, and for settlement of our purchasing on the electricity markets
3.5 Exclusions: This offer is not available for customers with PAYG meters, single fuel gas customers, or customers who switch tariffs, suppliers, or move homes before the end of the 14-day cooling-off period.
Free Days Definition, Calculation and Credit Process
4.1 Free Days Definition: Free Electricity Days refers to the promotional period from 00:00 on 24th December 2024 to 00:00 on 27th December 2024, during which the cost of electricity usage and standing charges for the tariff will be credited to your account.
4.2 Calculation of Free Days: We will calculate your Free Electricity Days usage and standing charges based on data collected by your SMART meter from 00:00 on 24th December 2024 to 00;00 on 27th December 2024.
During the Free Electricity Days, the electricity unit rates applicable under the Tariff will be set to zero (£0.00/kWh) for the purposes of calculating usage charges.
The standing charges applicable to the electricity account for the Free Electricity Days will also be set to zero (£0.00)
4.3 Data Collection Failure: In the event that we are unable to receive data from your SMART meter during this period, we will estimate your usage based on historical consumption patterns or other reasonable measures.
Other Tariff specific Conditions
5.1 Fixed Tariff: The tariff is a fixed-term contract with rates guaranteed for a period of 12 months from the start date
5.2 Exit Fee: An early termination fee of £50 per fuel will apply if you choose to end your contract before the 12-month period expires.
5.3 Online Account Requirement: Customers must have an active online account for account management, billing, and communication.
5.4 Direct Debit for Lower Rates: By paying through Direct Debit, customers benefit from cheaper rates under this tariff.
6. Cooling-Off Period and Cancellations
6.1 Cooling-Off Period: You may cancel your contract without penalty during the 14-day cooling-off period, starting from the day the contract is entered into.
6.2 Impact of Early Termination: If you cancel within the cooling-off period or change tariffs, switch suppliers, you will not be eligible for the free days credit.
6.3 Upon termination, the Customer will remain liable for any outstanding payments due up to the effective date of termination.
7. General Provisions:
7.1 This contract shall be governed by, and construed in accordance with, the laws of England and Wales
7.2 Any disputes arising under or in connection with this contract shall be subject to the exclusive jurisdiction of the courts in England and Wales
7.3 E.ON Next shall not be liable for any loss or damage arising from the operation of this promotion, except where such liability cannot be excluded under applicable law.
The Supplier reserves the right to withdraw this tariff at any point.
Free Energy Day terms and conditions.
E.ON Next Free Energy Day terms and conditions.
1. Eligibility.
1.1 This offer is available only to existing E.ON Next customers who have received the promotional email.
1.2 Customers with Pay As You Go (PAYG) meters are not eligible for this offer.
1.3 Single gas customers are excluded from this offer.
2. Offer Details
2.1 The offer consists of a £5 bill credit, equivalent to or exceeding the average daily cost of electricity in the UK.
2.2 The offer period is from October 31st, 2024, to November 1st, 2024.
3. How to Claim
3.1 To claim the offer, eligible customers must: a) Download the E.ON Next app b) Log into their account on the app c) Claim the free energy day reward (£5 bill credit) between October 8th, 2024, 00:00 and October 10th, 2024, 23:59.
4. Credit Application
4.1 The £5 bill credit will be applied within 28 days of November 1st, 2024.
4.2 The credit will appear as 'Free energy credit' on online accounts and paper statements, and bills.
4.3 This credit is non-transferable and non-refundable.
4.4 Customers with both gas and electricity on a single account will receive a maximum of £5 bill credit.
5. Energy Usage and Payments
5.1 The £5 credit will be applied regardless of actual energy usage during the reward period.
5.2 If consumption exceeds the total value of the reward before the end of the 24-hour period, customers are responsible for paying for ongoing usage as per their account terms and conditions.
5.3 Customers are responsible for adjusting their monthly payments to avoid falling into arrears.
6. Exclusions and Limitations
6.1 This offer cannot be used in conjunction with any other offer or discount available from E.ON Next at the time of app download.
6.2 Customers who switch suppliers or move home before 00:00 on September 9th, 2024, will not receive the credit.
7. Price Cap Information
7.1 Between October 1st to December 31st, 2024, the energy price cap is set at £1,717 per year for a typical household using electricity and gas and paying by Direct Debit.
7.2 For more information on average costs of electricity and gas based on the October price cap in the UK, please visit: https://www.ofgem.gov.uk/energy-price-cap
7.3 Individual electricity costs may vary depending on factors such as home size, energy usage habits, and supplier tariffs.
8. Changes to the Offer
8.1 E.ON Next reserves the right to modify, suspend, or cancel this offer at any time without prior notice.
9. Data Protection
9.1 Personal data collected in connection with this offer will be processed in accordance with E.ON Next's Privacy Policy.
10. Acceptance of Terms
10.1 By participating in this offer, customers agree to these terms and conditions.
Terms for our £150 boiler discount.
Terms and Conditions
Applicable to
E.ON Next Energy Limited Customers Purchasing a Boiler from E.ON Energy Solutions Limited
The Offer
E.ON Energy Installation Services Limited (CRN: 09965944) whose registered address is Westwood Way, Westwood Business Park, Coventry, United Kingdom, CV4 8LG ("E.ON EIS") is offering a discount of £150 off the price of a new boiler which is available to E.ON Next Energy Limited (CRN: 03782443) (“E.ON Next”) and Sainsbury’s Energy supply Customers when the discount code: “BOILER150” is used (the "Customer Discount"). Sainsbury's Energy is a trading name used under license by E.ON Next , Sainsbury’s Energy customers are supplied by E.ON Next.
In order to receive the Customer Discount, you (the "Customer" and "you") agree to be bound by these terms and conditions ("Terms") and confirm that all information submitted is true, accurate, and complete. The Customer Discount can be changed or withdrawn at any time and for any reason. Where the Customer Discount is changed or withdrawn, E.ON EIS will notify Customers at: https://www.eonenergy.com/exclusive-discounts/energy-customer-offers.html
E.ON EIS reserves the right to verify the eligibility of any and all Customers and may, in its sole discretion, not accept any Customers that fail to satisfy the eligibility requirements below. Customers shall at all times act in good faith towards E.ON EIS and the Customer Discount.
Customers may only apply one Customer Discount per household. The Customer Discount is not exchangeable for cash or any other alternative, is non-transferrable and may not be used in conjunction with any other offers.
The purchase from, then supply and installation of the boiler by E.ON EIS is subject to boiler supply and installation terms and conditions and eligibility. More information can be found at: https://www.eonenergy.com/terms-and-conditions/eon-installation.html.
Eligibility
This Customer Discount is available to E.ON Next supply Customers aged 18 years old or above who:
request their quote by visiting https://www.eoninstall.com/boilers/get-a-quote.html between the 1 January 2024 and 21 June 2024 and within 30 days of receiving their email quote, have either made their upfront payment or accepted the Terms and Conditions of their finance agreement; or
book a free boiler remote survey (“Remote Survey”) by visiting http://www.eoninstall.com/boilers/home-survey/book-date.html between the 1 January 2024 and 21 June 2024 and complete their remote survey before 11:59pm on 30 June 2024;
apply the relevant Customer Discount code to their respective quote.
In either case, Customers are not eligible to receive the Customer Discount if they:
reside outside of the mainland UK or in any of the following postcode areas: AB, DD, HS, IM, IV, KW, LA, PA, PH, PO31 through to PO41, TR, ZE;
do not remain an E.ON Next supply Customer at the time of installation;
are excluded from the Customer Discount in accordance with these Terms;
are purchasing their boiler through government affordable warmth schemes; or
are an employee of E.ON EIS, E.ON Next or E.ON Energy Solutions Limited (CRN: 03407430).
How to Receive the Customer Discount
You can receive the Customer Discount by either:
booking a free boiler Remote Survey (subject to availability) with an E.ON EIS Heating Expert by calling 0330 400 1083 or visiting http://www.eoninstall.com/boilers/home-survey/book-date.html ; or
purchasing a boiler online via our website by visiting https://www.eoninstall.com/boilers/get-a-quote.html (“Online Boiler Purchase”).
Whether using the Remote Survey or Online Boiler Purchase journey, you must quote the relevant discount code to be eligible for any discount.
For Remote Surveys, you will receive a boiler quote which will include the total cost of the boiler and installation (the "Quote"). You must notify the Heating Expert carrying out the Remote Survey of your intention to receive the Customer Discount for the purpose of your Quote. If the boiler is covered by these Terms and you are deemed to be eligible, the Customer Discount will be applied to your Quote and deducted from the total cost. Failure to notify the heating expert of your intention to receive the Customer Discount may result in the Customer Discount not being applied to your Quote, and the Customer Discount may not be applied retrospectively.
For an Online Boiler Purchase, you will be shown your boiler price online or you can choose to have this emailed to you. This will be the total price of the boiler and installation (the "Price"). When you use the Customer Discount code the Customer Discount will be applied to the Price and deducted from the total cost. If you choose to have the Price emailed to you, ensure you have applied the correct discount code to apply your discount first. Prices emailed to you will be valid for 30 days from the date that they are emailed.
General
If you have any questions about the Customer Discount or you need to get in contact with us, please contact E.ON EIS on 0330 400 1083 and we will do our best to help.
To the furthest extent permitted by law, E.ON EIS liability to you in contract, tort (including negligence) or otherwise for any loss, injury or damage of whatever kind caused in whole or in part by receiving the Customer Discount, or by their failure to perform any of their obligations under these Terms shall be limited to £250. Nothing in these Terms excludes or limits E.ON EIS liability for death or personal injury arising from their negligence, or fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by English law.
E.ON EIS accepts no responsibility for your failure to sign up for the Customer Discount due to a technical fault and accepts no responsibility for any purchases which are not completed in accordance with these Terms for any reason. In the event of unforeseen circumstances or technical reasons outside of its control, E.ON EIS shall have the right to amend or temporarily suspend the Customer Discount at any time (including if required by local regulations and/or laws) without liability to you or its Customers.
Each paragraph of these Terms operates separately. If any court or relevant authority decides that any of them are unlawful or unenforceable, the remaining paragraphs of these Terms will remain in full force and effect.
The Customer Discount and these Terms are governed by and construed in accordance with English law and you and we both agree that any dispute or claim arising out of or in connection with the Customer Discount or these Terms will be subject to the non-exclusive jurisdictions of the courts of England.
Terms for our tado° Thermostat Prize Draw.
1 How to participate
1.1 By participating in this Prize Draw, you agree to be bound by these terms and conditions.
1.2 In order to be eligible to enter this Prize draw you must follow E.ON Next (the Promoter) on Facebook. You must then like the prize draw post and tag three (3) friends in the comments.
1.3 Entries that do not comply with these terms and conditions will be void and will not be entered into this Prize Draw.
1.4 You may only submit one entry.. Entries over the maximum number of
entries will be void and will not be entered into this prize draw.
1.5 Entrants must live in the United Kingdom or have an address within the United Kingdom where the Prize can be sent should you be successful in winning.
2 Start date
Entries will be valid from 14:00 on Friday, 9 August..
3 Closing date
3.1 The closing date will be 14:00 on Monday, 12 August..
3.2 Entries received by the Promoter after this time will be void and will not be entered into the competition or eligible to win the Prize.
4 Selection of the winner
4.1 A total of ten (10) participants will be selected to win one Prize each.
4.2 The winner of each Prize will be the respective entrant randomly selected from all entries, correctly submitted in accordance with these terms and conditions.
5 Prize
5.1 The Prize consists of 1x tado° thermostat. Ten Participants will win 1 x tado° thermostat each.
5.2 There are no alternative prizes.
5.3 The prize is non-transferable and does not include any additional costs and expenses.
5.4 Winners will need a smartphone to set up and operate the tado° thermostat.
6 Notification of the results and receipt of the prize
6.1 The Promoter will notify the winner by Facebook message on or before Tuesday 13 August. If we are unable to contact you via Facebook messenger due to your privacy settings or for any other reason your prize will be forfeited and an alternative winner selected. If a selected winner does not respond to the notification within 28 days, the prize will be forfeited, and the promoter will select an alternative winner from the remaining eligible entries in accordance with the process described above (and that winner will also have 28 days to respond to their notification).
6.2 The Prize will be posted with a tracked service on or before Thursday, 15 August. The Promoter takes no responsibility if the Prize is delayed or lost due to a fault of the delivery company.
7 Publicity and personal information
7.1 By entering this prize draw you agree to your personal information being used to process your entry, to contact you about your entry, and for the purpose outlined in paragraph 7.2 below. The Promoter will use your personal information only in accordance with these terms and conditions and our privacy policy.
7.2 Winners will be notified by the promoter via Facebook DM.
7.3 Winners will be required to provide their postal address to the promoter upon notification of their win in order to receive their prize.
8 General
8.1 This prize draw is operated by E.ON UK PLC.
8.2 While nothing in these terms and conditions will limit the promoter’s liability for death or
personal injury caused by its negligence or for fraud, the Promoter will not be legally
responsible to entrants or winners for any losses that were not foreseeable to the Promoter or to the entrant at the time of entry to the competition or which are caused by a third party.
8.3 The laws of England and Wales apply to these terms and conditions, although if you are
resident elsewhere you will retain the benefit of any mandatory protections given to you by the laws of that country.
8.4 Any disputes will be subject to the non-exclusive jurisdiction of the courts of England and
Wales. This means that you can choose whether to bring a claim in the courts of England and Wales or in the courts of another part of the UK in which you live.
Terms for our £50 gift voucher offer.
The following terms and conditions are in addition to our Standard terms and conditions for residential customers (“Standard Terms”). Terms defined in the Standard Terms shall be given the same meaning in these Offer Terms.
1.The Offer
We are offering a retail shopping voucher code (“Voucher”) with the purchase of the Next Fixed 24m v11 tariff (“The Tariff”) via the following online channels:
for new customers via our online digital sales journey here;
for existing customers via your dashboard here.
Customers who sign up for dual fuel (electricity and gas) will receive a Voucher to the value of £50, customers who sign up for single fuel (electricity only) will receive a Voucher to the value of £25. The Offer is limited to residential consumers aged 18+ who meet the requirements of Clause 3 [Eligibility Criteria] and who have internet access.
2.Qualifying Period:
The Offer is valid for applications submitted in compliance with Clause 1 [The Offer] from 7th May to 5pm (BST) on the 10th May inclusive.
3.Eligibility Criteria
3.1. The Offer is only available for customers who pay via Direct Debit and is not available to Pay On Demand or Pay As You Go customers.
3.2. A smart meter is required on The Tariff
3.3. The Offer can only be claimed once.
3.4. The Offer cannot be used in conjunction with our Refer a friend £50 incentive.
3.5. If you cancel The Tariff within the 14 day cooling off period you will not be eligible for The Offer.
3.6. If for any reason your switch does not complete you will not qualify for The Offer.
3.7. If at any time you fail to meet the Eligibility Criteria you will no longer be eligible for The Offer.
4.Availability and restrictions:
4.1. The Offer is limited to one Voucher per household.
4.2. The Voucher is not exchangeable for cash and is not for sale, re-sale or auction. No cash alternative is available.
5.Your information & Voucher Redemption
5.1. You consent to your personal details being shared with BlackHawk Network to allow them to provide you with the Voucher Code via email if you qualify for the Offer.
5.2. You will receive an email from eonnext@select-your-reward.co.uk with a voucher code within 6 weeks. This email will contain a voucher code which can be used in our online voucher platform (there will be a link to this within the email.) You will then be able to choose which retailer you want to use your Voucher for.
6. General
By accepting The Offer, you agree to abide by these terms and conditions. The voucher code is subject to the Select terms and conditions which can be found at Blackhawk Network. Blackhawk Network are not responsible for The Tariff provided by us.
7. E.ON Next reserves their right to withdraw The Offer or provide a substitute offer of equal or greater value in the event of unforeseen circumstances or circumstances outside their control.
8. E.ON Next will provide customers with notice by email if it plans to withdraw The Offer.
9. E.ON Next’s right to withdraw The Offer includes such right where E.ON Next discovers or suspects the terms of this offer are being abused or subject to any fraudulent behaviour.
Terms and conditions for £225 Flash Offer.
Summary of Key Terms
Applicable to
Customers Purchasing a Boiler from E.ON Energy Installation Services
Key Terms
Full terms available at: eonenergy.com/terms-and-conditions/eon-installation.
E.ON Energy Installation Services Limited is offering £75 off a new boiler installation when the discount code “MAR24” is used (“the Offer”).
A further discount of £150 off the price of a new boiler installation is available to all E.ON Next Energy Limited or Sainsbury’s Energy supply customers only (the “Customer Discount”). In order to redeem the Offer and the Customer Discount you must use the discount code, “BOILER225“ to get £225 off. The Customer Discount can must be used in conjunction with the Offer and is subject to eligibility.
This Offer is available to anyone aged 18 years old or above who either:
requests their quote by visiting www.eoninstall.com/boilers/get-a-quote between 29 February 2024 and 31 March 2024 (“Offer Period”) and makes their upfront payment or accepts the Terms and Conditions of their finance agreement within 30 days of receiving their quote; or
books a free boiler Home Video Assessment by visiting https://www.eoninstall.com/boilers/home-survey/book-date.html during the Offer Period; and completes their Home Video Assessment before 11:59pm on 6 April 2024; and
provides the relevant offer code either “MAR24” or “BOILER225”.
Offer may be changed or withdrawn by E.ON EIS at any time, in such circumstances E.ON EIS shall provide notice to customers at https://www.eonenergy.com/terms-and-conditions/eon-installation.html
Terms for our EV charger £50 voucher offer.
TERMS & CONDITIONS
EV Charger Voucher Offer February 2024
1.The Offer
E.ON Energy Solutions Limited (company registration 03407430) or E.ON Drive Solutions UK Limited (company registration 12467317)(together “E.ON”) are offering a £50 shopping voucher with the purchase and installation of a home electric vehicle charger (“EV charger”) after booking and completing an online video call survey between 21/02/2024 – 21/03/2024 and having a successful charger install by 30/06/2024. The Offer is limited to residential consumers age 18+. Internet access required. (Eligibility Criteria set out in clause 3).
2.Qualifying Period:
Customers must book and complete their video call survey between 21/02/2024 – 21/03/2024 and then subsequently have an EV charger installed before 30/06/2024.
3.Eligibility Criteria
To be eligible for the offer you must:
3.1. book and complete a free EV charger video call survey via https://www.eonnext.com/electric-vehicles/home-chargers during the Qualifying Period and have a EV charger installed before 30/06/2024; and
3.2. be over 18 years of age; and
3.3. do not reside outside of the mainland UK or in any of the following areas and UK postcodes: Scotland and Northern Ireland, TA, EX, TQ, PL, TR, and PO31 through to PO41.
3.4. live in a property that is suitable for the installation of an EV charger and is not excluded for any health and safety, structural or technical reasons connected with your home;
3.5. either own the property that they live in or have the express consent of the property owner prior to installation;
3.6. are not excluded from the Offer in accordance with these Terms
4.How to Participate
To participate in this Offer Eligible Customers must:
4.1. book a free EV charger Video Call Survey with an E.ON Next EV charger Expert (“EV Charger Expert”) by visiting eonnext.com/electric-vehicles/home-chargers. Video Call Surveys are subject to availability.
4.2. In your Video Call Survey, you will receive an EV charger quote which will include the total cost of the installation ("Quote). If the EV Charger is covered by these Terms and you are deemed to be eligible, you will automatically be sent an email to the email address you provided during your charger quote to choose and claim your vouchers within 21 days post successful install. You will have the choice of Amazon, John Lewis or Marks and Spencer vouchers to the value of £50.
4.3. By participating in the Offer, you (the "Participant" and "you") agree to be bound by these terms and conditions ("Terms") and confirm that all information submitted is true, accurate, and complete. The Offer can be changed or withdrawn at any time and for any reason and will be available for a limited period only.
4.4. E.ON reserves the right to verify the eligibility of any and all Participants and may, in its sole discretion, not accept any Participant that fails to satisfy the Eligibility Criteria. Participants shall at all times act in good faith towards E.ON and the Offer.
4.5. Customers may only claim one voucher Offer per household. The Offer is not exchangeable for cash and is non-transferable.
4.6. The purchase from, then supply and installation of the EV charger by E.ON is subject to EV installation terms and conditions and eligibility. More information can be found at: eonenergy.com/terms-and-conditions/eon-drive.
5.Availability and restrictions:
5.1. The Offer is limited to one £50 shopping voucher per household after a completed EV charger video call survey and EV charger installation.
5.2. The Offer is not transferable, redeemable, exchangeable for cash and is not for sale, re-sale or auction. No cash alternative is available.
6.Your information
6.1 Your privacy and personal information are important to us. Any personal details you provide to E.ON will be kept confidential and processed in accordance with our privacy policy. For further information, please visit https://www.eonenergy.com/privacy. You agree and give consent to the transfer and processing of your personal data by E.ON for the purpose of this Offer.
6.2 Please note that your personal details will be shared with Lock-in Marketing (CRN: 8251677) to allow them to contact you to provide you with the eGift vouchers if you are eligible for this Offer.
General
9.By accepting the Offer, you agree to abide by these terms and conditions. eGift vouchers are also subject to the retailer terms and conditions which can be found at:
Amazon: https://www.amazon.co.uk/gp/help/customer/display.html?nodeId=GNG9PXYZUMQT72QK
John Lewis: https://www.johnlewis.com/customer-services/shopping-with-us/terms-and- conditions
Marks and Spencer: https://www.marksandspencer.com/ie/c/faqs/legal-and-ethical-policies/what-are-the-gift-cardegift-card-terms-and-conditions
10. Lock-in Marketing are not responsible for the EV charger installation provided by E.ON.
11. E.ON and Lock-in Marketing reserve their right to withdraw the offer or provide a substitute offer of equal or greater value in the event of unforeseen circumstances or circumstances outside their control. E.ON will provide customers with notice by email if it plans to withdraw the offer. E.ON’s right to withdraw the Offer includes such right where E.ON discovers or suspects the terms of this Offer are being abused or subject to any fraudulent behaviour.
12. To the fullest extent permitted by law, E.ON’s liability to customers in contract, tort (including negligence) or otherwise for any loss, injury or damage of whatever kind caused in whole or in part by participation in the Offer, or by their failure to perform any of their obligations under these terms and conditions will in no event exceed £250. Nothing in these terms and conditions excludes or limits the E.ON’s liability for death or personal injury arising from their negligence, or fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by the laws of England and Wales.
13. E.ON accepts no responsibility for your failure to sign up for this Offer due to a technical fault and accepts no responsibility for any purchases which are not completed in accordance with these Terms for any reason.
14. In the event of unforeseen circumstances or technical reasons outside of its control, E.ON shall have the right to amend or temporarily suspend the Offer at any time (including if required by local regulations and/or laws) without liability to you or its customers.
15. Each paragraph of these Terms operates separately. If any court or relevant authority decides that any of them are unlawful or unenforceable, the remaining paragraphs of these Terms will remain in full force and effect.
16. Offer supplied by Lock-in Marketing, 7 Walker Avenue, Milton Keynes, MK12 5TW.
17. The Promoter is E.ON Energy Solutions Limited, Westwood Way, Westwood Business Park, Coventry CV4 8LG.
18. This promotion is governed by the laws of England and Wales and you and we both agree that any dispute or claim arising out of or in connection with this Offer or these Terms will be subject to the non-exclusive jurisdictions of the courts of England.
The Coventry 5% Solar Offer.
Terms and Conditions
Applicable to
Anyone Residing in Coventry (CV1-CV6) Purchasing Solar Solutions from E.ON Energy Installation Services Limited
“The Coventry 5% Solar Offer”
The Offer
E.ON Energy Installation Services Limited (CRN: 09965944) whose registered address is Westwood Way, Westwood Business Park, Coventry, United Kingdom, CV4 8LG ("E.ON EIS") is offering 5% off a solar panel only or solar panel and battery installation to anyone residing in postcodes CV1 to CV6 of Coventry. The installation must take place within postcodes CV1 to CV6. (the "Offer")
If you are an existing E.ON Next Energy Limited (CRN: 03782443) (“E.ON Next”) or a Sainsbury’s Energy supply customer, you are eligible for further discounts (the “Customer Discount”) as follows:
£200 off the price of a solar panel and battery installation.
£150 off the price of a solar panel only installation;
In order to redeem the Customer Discount you must use one of these discount codes, “NEXT SOLAR“(for E.ON Next Energy supply customers) or “SE SOLAR“ (for Sainsbury’s Energy supply customers). Sainsbury's Energy is a trading name used under license by E.ON Next Energy Limited (CR: 03782443) (“E.ON Next”).
By participating in the Offer and/or the Customer Discount, you (the "Participant" and "you") agree to be bound by these terms and conditions ("Terms") and confirm that all information submitted is true, accurate, and complete. The Offer and/or the Customer Discount can be changed or withdrawn at any time and for any reason and will be available for a limited period only. Where the Offer and/or the Customer Discount is changed or withdrawn, E.ON EIS will notify customers at: https://www.eonenergy.com/terms-and-conditions/eon-installation.html
E.ON EIS reserves the right to verify the eligibility of any and all Participants and may, in its sole discretion, not accept any Participant that fails to satisfy the eligibility requirements below. Participants shall at all times act in good faith towards E.ON EIS and the Offer and/or the Customer Discount.
Customers may only apply one Offer per household. Neither the Offer or the Customer Discount is exchangeable for cash or any other alternative, is non-transferrable and may not be used together with any other offers.
The Offer cannot be used in conjunction with any other offer with exception to the Solar and Free EV Charger Offer (subject to eligibility) the terms of which can be found at: https://www.eonenergy.com/terms-and-conditions/eon-installation.html The Customer Discount must be used in conjunction with the Offer.
The purchase and supply and installation of the solar system by E.ON EIS is subject to solar system supply and installation terms and conditions and eligibility. More information can be found at: https://www.eonenergy.com/terms-and-conditions/eon-installation.html.
Eligibility
This Offer is open to anyone aged 18 years old or above who:
owns a property that falls within Coventry, postcodes CV1, CV2, CV3, CV4, CV5 or CV6, the property being the same property in which the solar solution will be installed;
books a free solar panel and battery installation telephone assessment with an E.ON EIS Solar Expert (“Telephone Assessment”), for a solar panel and battery system, or solar panels only between 29th July 2024 and 10th September (“Offer Period”);
quotes the discount code “COVENTRY5” during the Telephone Assessment;
completes their Telephone Assessment before 11:59pm on 17th September 2024 within 30 days of receiving their email quote following the Telephone Assessment, have either made their upfront payment or accepted the Terms and Conditions of their finance agreement;
is not purchasing their solar system or storage through government schemes;
is not an employee of E.ON EIS, E.ON Next Energy Limited (CRN: 03782443) or E.ON Energy Solutions Limited (CRN: 03407430); and
is not excluded from the Offer or the Customer Discount in accordance with these Terms. The Customer Discount is available to E.ON Next or Sainsbury’s Energy supply customers only.
How to Participate in the Offer
You can participate in this Offer and/or the Customer Discount by booking a free solar Telephone Assessment with an E.ON EIS Solar Expert by visiting https://www.eoninstall.com/solar-panels/get-a-quote.html. Telephone Assessments are subject to availability.
In your Telephone Assessment, you will receive a quote which will include the total cost of the solar and battery installation, or solar panels only ("Quote"). You must notify the Solar Expert carrying out the Telephone Assessment of your intention to participate in the Offer and/or the Customer Discount. If the solar panel and battery system is covered by these Terms and you are deemed to be eligible, the relevant discount will be applied to your Quote. Failure to notify the Solar Expert of your intention to take this offer may result in the discount not being applied to your Quote, and discounts may not be applied retrospectively.
General
If you have any questions about this Offer and/or the Customer Discount or you need to get in contact with us, please contact E.ON EIS on 0800 054 6250 and we will do our best to help.
To the furthest extent permitted by law, E.ON EIS liability to you in contract, tort (including negligence) or otherwise for any loss, injury or damage of whatever kind caused in whole or in part by participation in this Offer and/or the Customer Discount, or by their failure to perform any of their obligations under these Terms shall be limited to £250. Nothing in these Terms excludes or limits E.ON EIS liability for death or personal injury arising from their negligence, or fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by English law.
E.ON EIS accepts no responsibility for your failure to sign up for this Offer and/or the Customer Discount due to a technical fault and accepts no responsibility for any purchases which are not completed in accordance with these Terms for any reason. In the event of unforeseen circumstances or technical reasons outside of its control, E.ON EIS shall have the right to amend or temporarily suspend the Offer and/or the Customer Discount at any time (including if required by local regulations and/or laws) without liability to you or its customers.
Each paragraph of these Terms operates separately. If any court or relevant authority decides that any of them are unlawful or unenforceable, the remaining paragraphs of these Terms will remain in full force and effect.
This Offer and/or the Customer Discount and these Terms are governed by and construed in accordance with English law and you, and we both agree that any dispute or claim arising out of or in connection with this Offer and/or the Customer Discount or these Terms will be subject to the non-exclusive jurisdictions of the courts of England.
Prize draw terms and conditions.
Terms for our £50 bill credit.
The following terms and conditions are in addition to our Standard terms and conditions for residential customers (“Standard Terms”). Terms defined in the Standard Terms shall be given the same meaning in these Offer Terms.
1.The Offer
We are offering £50 bill credit (“Bill Credit”) to new and existing customers who switch to our Next Fixed 24m v22 tariff (“The Tariff”) in the following online channels:
For new customers via our online digital sales journey here.
For existing customers via your customer dashboard here.
Via the move-in journey here and move-out journey here.
Offer is a £50 credit, which will be automatically applied to your new or existing account, 30 days after the start date of your new 2 year fixed tariff. The £50 offer is a credit on a customer's account and can be used against future energy bills. Any further credit (s) received (outside of the promotional offer) will be subject to our normal T&Cs.
2.Qualifying Period:
The Offer is valid from 13/11/24 to 4pm on 20/11/24, as long as the eligibility criteria is met.
3.Eligibility Criteria
3.1. Offer is only available for customers who pay via Direct Debit and not available to Pay On Demand or Pay As You Go customers.
3.2. Offer can only be claimed once and cannot be transferred to another person.
3.3. Offer cannot be used in conjunction with our Refer a friend £50 incentive.
3.4. If you choose to leave E.ON Next or change your tariff within 30 days you will not be eligible for the £50 credit and exit fees will apply.
3.5. If for any reason your switch does not complete no reward will be credited.
3.6. If at any time you fail to meet the Eligibility Criteria we reserve the right to remove the offer and you will no longer be eligible to receive the credit.
4. E.ON Next reserves the right to withdraw, amend or temporarily suspend the offer at any time without liability to customers. This is not applicable when a customer has already signed up to the 2 year fixed tariff and in this case the £50 would be honoured.
5. E.ON Next will provide customers with notice by email if it plans to withdraw The Offer.
6. E.ON Next’s right to withdraw The Offer includes such right where E.ON Next discovers or suspects the terms of this offer are being abused or subject to any fraudulent behaviour.
tado° Smart Thermostat and 2 year Fix.
Summary of Key Terms.
The following terms and conditions are in addition to our Standard terms and conditions for residential customers (“Standard Terms”). Terms defined in the Standard Terms shall be given the same meaning in these Offer Terms.
1.The Offer
1.1. We are offering a free tado° thermostat model V3+ (“tado°”) with the purchase of the Next Fixed 24m tariff (“The Tariff”) via the following online channels:
1.2. for new customers only via our online digital sales journey here;
1.3. for existing customers via your dashboard here.
1.4. This offer is limited to customers who sign up for dual fuel (electricity and gas) only who will receive a free tado° thermostat to the value of £200.
1.5. The Offer is limited to residential consumers aged 18+ who meet the requirements of Clause 3 [Eligibility Criteria] and who have internet access.
2. Qualifying Period:
2.1. The Offer is valid for applications submitted in compliance with Clause 1 [The Offer] from 12th December to 12am (BST) on the 18th December 2024 inclusive.
3. Eligibility Criteria
3.1. The offer is only available to customers who sign up for dual fuel Next Fixed 24m tariff.
3.2. The Offer is only available for customers who pay via Direct Debit and is not available to Pay On Demand or Pay As You Go customers.
3.3. A smart meter is required on The Tariff.
3.4. The Offer can only be claimed once.
3.5. The Offer cannot be used in conjunction with any other offer including our Refer a friend £50 incentive.
3.6. If you cancel The Tariff within the 14 day cooling off period you will not be eligible for The Offer.
3.7. If for any reason your switch does not complete you will not qualify for The Offer.
3.8. If at any time you fail to meet the Eligibility Criteria you will no longer be eligible for The Offer.
4.Availability and restrictions:
4.1. The Offer is limited to one tado° per household.
4.2. The tado° is not exchangeable for cash and is not for sale, re-sale or auction. No cash alternative is available.
4.3. The offer is limited to the first 1000 customers to switch to the tariff
5. tado° Smart Thermostat
5.1. The installation of the tado° is excluded from this offer. You will receive the tado° via post directly from us along with standard installation instructions (self install product)
5.2. The tado° thermostat will be dispatched to the address we have on record for sending all other communication to you, within 28 days following the end of the offer. Please note that dispatch times may vary based on stock availability and delivery logistics.
5.3. A smartphone is required to set up and operate the tado° thermostat.
5.4. We are not liable for the tado° and this is subject to tado°'s standard Terms and Conditions. https://www.tado.com/gb-en/terms-and-conditions All queries relating to tado should be done directly through tado their customer support https://support.tado.com/en/
5.5. tado° has a 2 year manufacturers warranty which is effective from the point of installation. Any questions relating to this should be done directly through tado° https://support.tado.com/en/
6. General
6.1. By accepting The Offer, you agree to abide by these terms and conditions.
6.2. E.ON Next reserves the right to modify, suspend, or cancel this offer at any time without prior notice.
6.3. Personal data collected in connection with this offer will be processed in accordance with E.ON Next's Privacy Policy.
6.4. E.ON Next’s right to withdraw The Offer includes such right where E.ON Next discovers or suspects the terms of this offer are being abused or subject to any fraudulent behaviour.
6.5. Half Hourly data share consent - This tariff is dependent on us receiving consumption data from your smart meter every half hour. By choosing this tariff you consent us to obtain consumption data from your smart meter at 30 minute intervals. We will use this data to bill you, so you can view your energy consumption on your online account, and for settlement of our purchasing on the electricity markets. If you want to change this preference you will need to contact us to let us know, however you will no longer be eligible for the offer and will be switched to our Standard Variable tariff, or another tariff of your choice.
7. General
7.1. This contract shall be governed by, and construed in accordance with, the laws of England and Wales
7.2. Any disputes arising under or in connection with this contract shall be subject to the exclusive jurisdiction of the courts in England and Wales
New Build Battery Retrofit Offer.
“New Build Battery Retrofit Offer”
Terms and Conditions
Applicable to:
Customers who have had solar panels previously installed by ECO2 Solar Limited and are now purchasing a battery retrofit system from E.ON Energy Installation Services Limited.
1. The Offer
E.ON Energy Installation Services Limited (CRN: 09965944) whose registered address is Westwood Way, Westwood Business Park, Coventry, United Kingdom, CV4 8LG ("E.ON EIS") is offering £1000 off the price of a battery retrofit system (“Battery Retrofit”) for customers who have previously had solar panels installed by ECO2 Solar Limited (CRN: 06083205) whose registered address is Unit 8 John Samuel Building, Arthur Drive Hoo Farm Industrial Estate, Kidderminster, Worcestershire, DY11 7RA (“Eco2Solar”) when the offer code “NBB1000” is used (the "Offer").
By participating in the Offer, you (the "Participant" and "you") agree to be bound by these terms and conditions ("Terms") and confirm that all information submitted is true, accurate, and complete. The Offer can be changed or withdrawn at any time and for any reason and will be available for a limited period only. Where the Offer is changed or withdrawn, E.ON EIS will notify customers at: https://www.eonenergy.com/terms-and-conditions/eon-installation.html.
E.ON EIS reserves the right to verify the eligibility of any and all Participants and may, in its sole discretion, not accept any Participant that fails to satisfy the eligibility requirements below. Participants shall at all times act in good faith towards E.ON EIS and the Offer. Customers may only apply one Offer per household. The Offer is not exchangeable for cash or any other alternative and is non-transferrable. The Offer cannot be used in conjunction with any other offer.
The purchase and supply and installation of the Battery Retrofit by E.ON EIS is subject to the solar panels and battery installation terms and conditions and eligibility. More information can be found at: eonenergy.com/terms-and-conditions/eon-installation.
2. Eligibility
This Offer is available to customers aged 18 years old or above who:
have previously had solar panels installed by Eco2Solar;
book a free solar remote survey for a Battery Retrofit with an E.ON EIS solar expert between 1 October 2024 and 20 December 2024 (“Offer Period”);
complete their remote survey before 11:59pm on 30 December 2024;
provide the offer code “NBB1000” during their remote survey;
has either made their upfront payment or accepted the terms and conditions of their finance agreement within 30 days of receiving their email quote following the remote survey; and
apply the relevant offer code to their respective quote.
In either case, customers are not eligible to receive the Offer if they:
reside outside of the mainland UK, or in Scotland, or any of the following postcode areas: ZE, KW, HS, IV, AB, PH, DD, PA, KY, KA, DG, TD, IM, LL, PO31 through to PO41, NW, N, E, W, WC, EC, SW, SE;
are excluded from the Offer in accordance with these Terms.
are purchasing their Battery Retrofit through government schemes; and
are an employee of E.ON EIS, Eco2Solar, E.ON Next Energy Limited (CRN: 03782443) or E.ON Energy Solutions Limited (CRN: 03407430).
3. How to Receive the Offer
You can receive the Offer by booking a free solar remote survey with an E.ON EIS solar expert by visiting eoninstall.com/solar-panels/battery/get-a-quote. Remote surveys are subject to availability.
In your remote survey, you will receive a quote which will include the total cost of a Battery Retrofit. You must notify the solar expert carrying out the remote survey of your intention to receive the Offer by providing the offer code “NBB1000”. If your Battery Retrofit is covered by these Terms and you are deemed eligible, the Offer will be applied to your Quote. Failure to notify the solar expert of your intention to receive the Offer may result in the Offer not being applied to your Quote, and the Offer may not be applied retrospectively.
4. General
If you have any questions about the Offer or you need to get in contact with us, please contact E.ON EIS on 0345 366 5981 and we will do our best to help.
To the furthest extent permitted by law, E.ON EIS’s liability to you in contract, tort (including negligence) or otherwise for any loss, injury or damage of whatever kind caused in whole or in part by receiving the Offer, or by their failure to perform any of their obligations under these Terms shall be limited to £250. Nothing in these Terms excludes or limits E.ON EIS’s liability for death or personal injury arising from their negligence, or fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by English law.
E.ON EIS accepts no responsibility for your failure to sign up for the Offer due to a technical fault and accepts no responsibility for any purchases which are not completed in accordance with these Terms for any reason.
In the event of unforeseen circumstances or technical reasons outside of its control, E.ON EIS shall have the right to amend or temporarily suspend the Offer at any time (including if required by local regulations and/or laws) without liability to you or its customers. Each paragraph of these Terms operates separately. If any court or relevant authority decides that any of them are unlawful or unenforceable, the remaining paragraphs of these Terms will remain in full force and effect.
The Offer and these Terms are governed by and construed in accordance with English law and you and we both agree that any dispute or claim arising out of or in connection with the Offer or these Terms will be subject to the non-exclusive jurisdictions of the courts of England
£50 offer terms and conditions.
All E.ON Next PAYG customers who are GB residents aged 18+ and who book a successful (meter must be communicating) smart meter installation booked between 11 November and 31 December 2024, are eligible to receive £50 per smart meter installation, to be credited directly to their E.ON Next account. The credit will be applied within 3 weeks of successful smart installation.
1. General
1.1 These terms and conditions are subject to change at any time without prior notice and E.ON Next reserves the right to withdraw or amend this offer at any time.
1.2. If any provision of these terms and conditions is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.
2. Eligibility Criteria
2.1. This offer is open to selected E.ON Next customers who have received this communication and have a registered account and supply of gas and/or electricity with E.ON Next at the time of installation; and
2.2. must be residents of Great Britain (GB) and aged 18 years of age and be the account holder; and
2.3. have had a classic Prepayment Meter for at least one fuel which has been replaced; and
2.4. have successfully completed a communicating Smart Meter installation at the address supplied by E.ON Next within the Qualifying Period (“the Eligible Customer”).
2.5. Where a customer’s Smart Pay As You Go details have not been updated at the time of the credit offer, they will not be eligible.
3. The Offer
3.1 To be eligible for this offer the Customer must be:
An existing E.ON Next customer, GB resident, age 18+
Book a successful smart meter installation (meter must be communicating) between 11/11/24 and 31/12/24
Upon the successful installation the Customer will be eligible to receive £50 per smart meter installations, per fuel to be credited directly to their E.ON Next account, up to a maximum of £100.
Installation can take place in 2025 if the appointment is booked within the window above.
The credit will be applied within 3 weeks of successful smart installation.
Customers with existing smart meters, including non-communicating , are not eligible.
Internet access required.
4. General terms:
4.1. Eligible customers will receive a £50 credit per successful smart meter installation, up to a maximum of £100 per account
4.2. The credit will be applied directly to the customer's E.ON Next account and sent directly to the meter where applicable otherwise appear as a bill credit.
4.3. To qualify for the credit:
a. The smart meter installation must be booked by 31st December 2024.
b. The smart meter must be successfully communicating with us.
4.4. The credit will be applied within 3 weeks of the successful smart meter installation.
4.5. Customers with multiple sites under their account will receive no additional credit per meter installed.
4.6. Customers with existing smart meters, including non-communicating meters, are not eligible for this offer.
4.7. In the event that failure to install a requested Smart Meter within the period mentioned in 3.3(a) is reasonably attributable to an act or omission by E.ON Next (for example, as a result of E.ON Next cancellation, engineer doesn’t turn up and/or any other issue related to E.ON Next capacity), customers will not be eligible to the £50 credit but will be eligible for a guaranteed standard of service payment where relevant.
5. Liability
5.1 To the fullest extent permitted by law, E.ON Next’s liability to customers in contract, tort (including negligence) or otherwise for any loss, injury or damage of whatever kind caused in whole or in part by participation in this Offer, or by their failure to perform any of their obligations under these terms and conditions will in no event exceed £50.
5.2 . Nothing in these terms and conditions excludes or limits the E.ON Next’s liability for death or personal injury arising from their negligence, or fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by the laws of England and Wales.
6. Governing Law and Jurisdiction
6.1 This contract shall be governed by, and construed in accordance with, the laws of England and Wales
6.2 Any disputes arising under or in connection with this contract shall be subject to the exclusive jurisdiction of the courts in England and Wales
7. Business registered address
7.1 . The Promoter is E.ON Next Energy Limited, Westwood Way, Westwood Business Park, Coventry CV4 8LG.
Terms for our 'buy one get one free' solar panels offer.
1. The Offer
E.ON Energy Installation Services Limited (CRN: 09965944) whose registered address is Westwood Way, Westwood Business Park, Coventry, United Kingdom, CV4 8LG ("E.ON EIS") is offering a free solar panel for every solar panel purchased which is open to anyone purchasing a solar panel only or solar panel and battery solution (the “Offer”). For example, if you select a 20 solar panel system, we will provide you with 10 solar panels inclusive of the fixings for free at the point of sale.
The Offer specifically applies to the solar panels and its fixings only. Therefore, it does not apply to the cost of the installation, the scaffolding or the financing.
If you are an existing E.ON Next Energy Limited (CRN: 03782443) (“E.ON Next”) or a Sainsbury’s Energy supply customer, you are eligible for further discounts (the “Customer Discount”) as follows:
£200 off the price of a solar panel and battery installation.
£150 off the price of a solar panel only installation;
In order to redeem the Customer Discount you must use one of these discount codes, “SOLAR200“ or “SOLAR150” (for E.ON Next Energy supply customers) or “SE SOLAR“ (for Sainsbury’s Energy supply customers). Sainsbury's Energy is a trading name used under license by E.ON Next Energy Limited (CR: 03782443) (“E.ON Next”).
By participating in the Offer and/or the Customer Discount, you (the "Participant" and "you") agree to be bound by these terms and conditions ("Terms") and confirm that all information submitted is true, accurate, and complete. The Offer and/or the Customer Discount can be changed or withdrawn at any time and for any reason and will be available for a limited period only. Where the Offer and/or the Customer Discount is changed or withdrawn, E.ON EIS will notify customers at: https://www.eonenergy.com/terms-and-conditions/eon-installation.html
E.ON EIS reserves the right to verify the eligibility of any and all Participants and may, in its sole discretion, not accept any Participant that fails to satisfy the eligibility requirements below. Participants shall at all times act in good faith towards E.ON EIS and the Offer and/or the Customer Discount.
Customers may only apply one Offer per household. Neither the Offer or the Customer Discount is exchangeable for cash or any other alternative, is non-transferrable and may not be used together with any other offers.
The Offer cannot be used in conjunction with any other offer with exception to The Customer Discount.
The purchase and supply and installation of the solar system by E.ON EIS is subject to solar system supply and installation terms and conditions and eligibility. More information can be found at: https://www.eonenergy.com/terms-and-conditions/eon-installation.html.
2. Eligibility
This Offer is open to anyone aged 18 years old or above who:
Books a free solar panel and battery installation telephone assessment with an E.ON EIS Solar Expert (“Telephone Assessment”), for a solar panel and battery system, or solar panels only between 17th February 2025 and 17th March 2025 (“Offer Period”);
quotes the discount code “BOGOF SOLAR” during the Telephone Assessment;
completes their Telephone Assessment before 11:59pm on 24th February 2025 and accepts their quote within 30 days of receiving it, following the Telephone Assessment. You must have either made your upfront payment or accepted the Terms and Conditions of their finance agreement;
is not purchasing their solar system or storage through government schemes;
is not an employee of E.ON EIS, E.ON Next Energy Limited (CRN: 03782443) or E.ON Energy Solutions Limited (CRN: 03407430); and
is not excluded from the Offer or the Customer Discount in accordance with these Terms.
The Customer Discount is available to E.ON Next or Sainsbury’s Energy supply customers only.
3. How to Participate in the Offer
You can participate in this Offer and/or the Customer Discount by booking a free solar Telephone Assessment with an E.ON EIS Solar Expert by visiting https://www.eoninstall.com/solar-panels/get-a-quote.html. Telephone Assessments are subject to availability.
In your Telephone Assessment, you will receive a quote which will include the total cost of the solar and battery installation, or solar panels only ("Quote"). You must notify the Solar Expert carrying out the Telephone Assessment of your intention to participate in the Offer and/or the Customer Discount. If the solar panel and battery system is covered by these Terms and you are deemed to be eligible, the relevant discount will be applied to your Quote. Failure to notify the Solar Expert of your intention to take this offer may result in the discount not being applied to your Quote, and discounts may not be applied retrospectively.
4. General
If you have any questions about this Offer and/or the Customer Discount or you need to get in contact with us, please contact E.ON EIS on 0800 054 6250 and we will do our best to help.
To the furthest extent permitted by law, E.ON EIS liability to you in contract, tort (including negligence) or otherwise for any loss, injury or damage of whatever kind caused in whole or in part by participation in this Offer and/or the Customer Discount, or by their failure to perform any of their obligations under these Terms shall be limited to £250. Nothing in these Terms excludes or limits E.ON EIS liability for death or personal injury arising from their negligence, or fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by English law.
E.ON EIS accepts no responsibility for your failure to sign up for this Offer and/or the Customer Discount due to a technical fault and accepts no responsibility for any purchases which are not completed in accordance with these Terms for any reason.
In the event of unforeseen circumstances or technical reasons outside of its control, E.ON EIS shall have the right to amend or temporarily suspend the Offer and/or the Customer Discount at any time (including if required by local regulations and/or laws) without liability to you or its customers.
Each paragraph of these Terms operates separately. If any court or relevant authority decides that any of them are unlawful or unenforceable, the remaining paragraphs of these Terms will remain in full force and effect.
This Offer and/or the Customer Discount and these Terms are governed by and construed in accordance with English law and you, and we both agree that any dispute or claim arising out of or in connection with this Offer and/or the Customer Discount or these Terms will be subject to the non-exclusive jurisdictions of the courts of England.
Free energy day terms and conditions.
1. Eligibility
1.1 This offer is available only to existing E.ON Next customers who have received the promotional email.
1.2 Customers with Pay As You Go (PAYG) meters are not eligible for this offer.
1.3 Single gas customers are excluded from this offer.
2. Offer Details
2.1 The offer consists of a £5 bill credit, equivalent to or exceeding the average daily cost of electricity in the UK.
2.2 Please refer to the dates within the promotional email, which outlines when the offer period starts and ends.
3. How to Claim
3.1 To claim the offer, eligible customers must:
a) Download the E.ON Next app
b) Log into their account on the app
c) Claim the free energy day reward (£5 bill credit) within the offer period stated in the promotional email.
4. Credit Application
4.1 The £5 bill credit will be applied within 28 days of February 21st, 2025.
4.2 The credit will appear as 'Free energy credit' on online accounts and paper statements, and bills.
4.3 This credit is non-transferable and non-refundable.
4.4 Customers with both gas and electricity on a single account will receive a maximum of £5 bill credit.
5. Energy Usage and Payments
5.1 The £5 credit will be applied regardless of actual energy usage during the reward period.
5.2 If consumption exceeds the total value of the reward before the end of the 24-hour period, customers are responsible for paying for ongoing usage as per their account terms and conditions.
5.3 Customers are responsible for adjusting their monthly payments to avoid falling into arrears.
6. Exclusions and Limitations
6.1 This offer cannot be used in conjunction with any other offer or discount available from E.ON Next at the time of app download.
6.2 Customers who switch suppliers or move home before 7th February 00:00, 2025, will not receive the credit.
7. Price Cap Information
7.1 Between 1 January to 31 March, 2025, the energy price cap is set at £1,738 per year for a typical household using electricity and gas and paying by Direct Debit.
7.2 For more information on average costs of electricity and gas based on the January price cap in the UK, please visit: https://www.ofgem.gov.uk/energy-price-cap
7.3 Individual electricity costs may vary depending on factors such as home size, energy usage habits, and supplier tariffs.
8. Changes to the Offer
8.1 E.ON Next reserves the right to modify, suspend, or cancel this offer at any time without prior notice.
9. Data Protection
9.1 Personal data collected in connection with this offer will be processed in accordance with E.ON Next's Privacy Policy.
10. Acceptance of Terms
10.1 By participating in this offer, customers agree to these terms and conditions.