Helping you to move home.

If we're your energy supplier for your old home, we'll make it easy for you to take your current energy tariff with you to your new home. Plus, we can get you set up if you've moved to a property supplied by us.

Sun, leaf, cloud, gas and flash hugging house.

I'm moving home, what should I do?

First things first - congratulations on your new home! Now here's what you need to do:

  • If you've got an online account with us then you can log in and manage your home move.

  • If you've not got an online account then you can either register for one or using the contact details below to get in touch with us.

  • If you've moved into a home we don't supply then you can get a quote online so we can provide your electricity and gas.

What happens to my energy supply if I'm moving home or have just moved in?

First the practical stuff. It’s ok, you won’t be cut off. The energy company that currently supplies your new home will keep supplying you and you’ll pay them for the electricity and gas you use - until you let them know what you want to do.

Next, we can help set up your electricity and gas account at your new home in no time at all. That way you get to keep that feel-good energy feeling.

If you've moved into a property where we already supply the electricity and/or gas, then get in touch with the details below so we can get you up and running.

When should I let you know I'm moving home?

You should let us know on the day of your move or as soon as you can after it.

When you've moved into your new home we recommend you track down the electricity and gas meters so you know where they are. Plus you'll be able to get your opening meter readings so your energy bills are accurate.

Moving in

If you’ve just moved into a property where we supply the energy.

We’ll be in touch to let you know we're your new electricity and/or gas supplier as well as tell you how to set up an online account. If you haven’t heard from us and want to set up your new account, email us at with:

  • Your name
  • Phone number
  • Email address to contact you on
  • Address you're moving into
  • The date you moved in
  • Move-in meter readings
Send us an email

Moving out

If you're moving out of a property where we supply the energy.

You can manage your home move online. If you don't have an online account, then drop us an email at and let us know if you’d like us to supply your electricity and gas at your new property or not.

This way we can work out what you owe us for energy at your old property and start switching the energy supply to your new place if you want us to.

Just make sure you tell us:
  • Your email address or account number
  • The date you moved out
  • Your final meter readings on the day you moved out
  • Your forwarding address
  • If you'd like a quote for E.ON Next to supply your energy at your new property
Send us an email

Our tips for moving home.

About to move home?

Here's a few things you can do to make moving into your new home a little easier.

How to make your home move sustainable.

We’ve made a list of ways you can effortlessly do your bit for the planet whilst making your moving life easier too.

Need some more help moving home?

We've got some useful advice for you how you can give us your meter readings. If you've got a smart meter we'd still recommend you take your electricity and gas meter readings. If you change your energy supplier once you've moved in, they'll send you a final bill using the meter readings you send us.

You can check our our range of energy tariffs if you want to switch your energy supply to us once you've moved in to your new home. We can also help if you're not sure how to switch energy supplier.