With a smart meter, you’ll know how much energy you’re using down to the pence. Register your interest

Helping you to move home.

If we're your energy supplier for your old home, we'll make it easy for you to take your current energy tariff with you to your new home. Plus, we can get you set up if you've moved to a property supplied by us.

Sun, leaf, cloud, gas and flash hugging house.

I'm moving home, what should I do?

First things first - congratulations on your new home! Now here's what you need to do:

I’m moving in

Welcome! If we're the energy supplier to your new home, tell us a few details and we'll help you get set up online.

Start moving in

I’m moving out

For E.ON Next customers, tell us when and where you're moving to and we'll get energy sorted for your new home too.

Start moving out

What happens to my energy supply if I'm moving home or have just moved in?

First the practical stuff. It’s ok, you won’t be cut off. The energy company that currently supplies your new home will keep supplying you and you’ll pay them for the electricity and gas you use - until you let them know what you want to do.

Next, we can help set up your electricity and gas account at your new home in no time at all. That way you get to keep that feel-good energy feeling.

If you've moved into a property where we already supply the electricity and/or gas, then get in touch with the details below so we can get you up and running.

When should I let you know I'm moving home?

You should let us know on the day of your move or as soon as you can after it.

When you've moved into your new home we recommend you track down the electricity and gas meters so you know where they are. Plus you'll be able to get your opening meter readings so your energy bills are accurate.

Need some more help moving home?

We've got some useful advice for you how you can give us your meter readings. If you've got a smart meter we'd still recommend you take your electricity and gas meter readings. If you change your energy supplier once you've moved in, they'll send you a final bill using the meter readings you send us.

You can check out our range of energy tariffs if you want to switch your energy supply to us once you've moved in to your new home. We can also help if you're not sure how to switch energy supplier.

Your moving checklists.

Moving in

Your moving in checklist.

  • Take opening meter readings if you have them so we can make sure your bill is accurate
  • Find out who the current electricity and gas provider is
  • Move date
  • Address of the property
  • Your account details if you have one
  • Bank details if you’re setting up a new account or Direct Debit
  • Consider energy-saving measures for your new home such as installing energy-efficient light bulbs or appliances

Moving out

Your moving out checklist.

  • Let your electricity and gas supplier know that you're moving
  • Provide your supplier with your moving out date and your final meter reading
  • Provide your supplier with a forwarding address so they can send you the final bill and ensure they have the correct contact information
  • including your email address or phone number
  • Pay any outstanding balances with your energy supplier before moving out and if needed enquire about the payment methods and due dates to avoid late fees

Our tips for moving home.

About to move home?

Here's a few things you can do to make moving into your new home a little easier.

Tips for moving home

How to make your home move sustainable.

We’ve made a list of ways you can effortlessly do your bit for the planet whilst making your moving life easier too.

Be a sustainable mover