How to switch energy supplier.

If you're on a variable tariff which has no fixed end date then you shouldn't have to pay any exit fees if you switch suppliers.

If you're on a fixed tariff then you'll need to check the terms of your current contract, as you may be subject to exit fees if you switch before the end of your fixed term. The good news is, if you’re nearing the end of your contract you do have some flexibility to switch early without a penalty. If you're within 49 days of your fixed tariff ending you cannot be charged exit fees even if they apply to your contract.

We've made it as easy as possible to switch your energy supplier. Simply follow our step by step process and we’ll send you reminders of what we need from you along the way.

Better yet, if you’re switching to us the whole process can be completed online - from requesting a switch, to getting a quote, to sending us your opening meter reading. To get started, all you need is your latest energy bill and an idea of how much energy you typically use.

Depending on your meter type, you may be able to join E.ON Next in as quick as 1 working day.

Unlike us, not all suppliers offer a 1 working day switch. If you are leaving or joining one of these suppliers your switch could take up to 5 working days to complete - even if the other supplier offers faster switching.

Most suppliers will offer you the choice to join right away or will ask you to wait until the end of the 14 day cooling-off period before starting the switching process. However, you can arrange to switch at a later date if that better suits your circumstances.

If you don’t agree to a new contract within the 15 day cancellation period, you will automatically be moved onto the default standard variable tariff of the supplier you were originally switching to. In most cases these default (also known as deemed) tariffs do not have exit fees, but you should always check with your new supplier.

If you are moved to the default tariff you can choose to return to your previous supplier by arranging to switch your tariff again. However, your previous supplier will not be obligated to offer similar terms when agreeing a new contract with you once the 16 day period has ended.

There are a number of reasons why your switch to a new supplier might be blocked. It's best to speak to your current energy supplier to find out the reason why and what you can do about it.

You can find your current suppliers contact details online or on your energy bill.

When comparing energy prices, it is essential to ensure that you are comparing like for like. Several factors can affect your energy prices, including your chosen payment method and tariff type. To ensure you get an accurate comparison, we recommend you choose which payment method and tariff type is right for you before you start comparing quotes.

Paying your energy bills by Direct Debit is often the cheapest option, as it allows your supplier to spread the cost of your energy use evenly throughout the year. However, you may prefer to pay via other payment methods. If you have a prepayment meter this will also affect which tariffs are available to you.

The standard variable tariff (SVT) is the default tariff that energy suppliers offer. Energy prices on the SVT change with the price cap, meaning they could go up or down. A fixed rate tariff locks in your energy price for a set period, typically one or two years. This can be a good option if you want to protect yourself from rising energy costs.

An Economy 7 tariff offers a lower rate for electricity during off-peak hours (usually at night) and a higher rate during peak hours (usually during the day). This can be a good option if you use most of your electricity at night.

By comparing your chosen payment method and tariff type, you can find the best energy deal for your needs. It is also important to compare energy suppliers to ensure that you are getting the best possible price.

There are many reasons you may benefit from switching your energy supplier now. If you think you may be able to get a better deal on your energy, we recommend comparing like for like quotes with your current energy tariff.

When comparing quotes, make sure you have selected the payment method that you intend to use, as this can sometimes affect the energy prices available to you.

You should also check your typical energy use over the last year with your current supplier - you can usually find this information in your online account.

It can be tempting to underestimate your energy use to get a cheaper quote. However, this won’t save you money. No matter what a quote estimates, you will always have to pay for all the energy that you use. By entering the most accurate estimate possible, you will get a better idea of the real costs of switching to a new tariff.

Before switching, you may also benefit from speaking to your current supplier to see if they have any new deals available. If you are already an E.ON Next customer, we will notify you on your energy bill if you could be getting a better deal from us.

If you’re not happy with your energy supplier or you would like to change your tariff, you can choose to switch at any time. However, you may be subject to exit fees. Always check your current contract before switching to avoid unwanted surprises.

If you want to switch your tariff with the same supplier, you may find that exit fees don’t always apply.

You won’t be double charged at any point during your energy switch. In the vast majority of cases, as soon as the switch takes place you will start paying your new energy supplier, and stop paying your previous one.

Occasionally, some suppliers or tariffs may charge you in advance of your new tariff’s go-live date. However, this will be accounted for in your billing so that you don’t pay any extra than you need to - you are simply paying it a little earlier. If you think this may be the case for you, you can check the terms of your contract or ask your new supplier directly.

Switching energy suppliers will not cause any disruption to your energy supply. The energy you use all comes directly from the grid - no matter who your supplier is. So, the only change you will notice is who sends your energy bills and how much you are paying.

How long have you been in debt to your current supplier?

Less than 28 days.

You can still switch to a new supplier. Your debt will be added to the final bill you receive from your old supplier.

More than 28 days.

You will need to pay off your debt before you can switch suppliers.

Prepayment customers.

You can still switch to a new supplier, as long as your debt is no more than £500 per fuel.

Yes, you can start your switch on the day of your move or at any point afterwards. Simply get in touch with the supplier you want to join and they can help manage your switch. If you would like to join us, you can also start your move online.

Don’t want to leave us behind when you move? If we already supply your energy we’ve made it simple for you to take us with you when you move. Login to your account to start moving out.

Check out our guide to moving home for more advice.

If you rent your home there are two ways you may pay for your energy supply:

1. You pay your energy supplier directly for the energy you use.

2. You pay your landlord (usually as part of your rent), and they pay the energy supplier for the energy you use.

If option 1 describes your situation, you can choose to switch your energy supplier or tariff at any time. Simply follow the steps in this guide.

If option 2 applies to you, you won’t be able to switch supplier or tariff. If you still want to switch, you should make a request to your landlord, clearly explaining the benefits of the new supplier and tariff. Your landlord will need to request and manage the switch.

To find out if energy is included in your rent you should check your tenancy agreement. If you don’t have a copy of your tenancy agreement, you can request a copy from your landlord.

Yes, it is possible to switch to only gas or only electricity supply (also known as a single fuel tariff).

In many cases, customers choose a single fuel tariff if they are not on either mains gas or mains electricity at their property, or they have installed an alternative fuel system - such as a biomass boiler. However, if you would prefer to use a different supplier or energy tariff for each fuel, you can still opt for separate gas and electricity tariffs even if you are fully connected to the mains

To switch from dual-fuel to single fuel tariffs, you will need to contact your current energy supplier and let them know that you want to switch. They can help inform you about the different options available and guide you through the switch. If you are still in a fixed-term contract with your current energy supplier and decide to go ahead with switching, you may have to pay an early exit fee.

If you are considering switching to a single-fuel tariff, you can speak to one of our dedicated Energy Specialists. They can help you to compare dual fuel and single fuel tariffs to find the best option for your needs.