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The Office of Gas and Electricity Markets (Ofgem) is the independent energy regulator for Great Britain. But what does an energy regulator actually do? Take a look at our quick explainer.
Our team of vulnerability experts have identified customers who need extra support to get through this winter. We’ll be reaching out to them to offer support and financial help. We will contact customers directly.
There are a lot of different types of meter out there. Take a gander at our simple guide to prepayment meters to find answers to your burning PPM questions.
Ready to race ahead with a brand new EV home charger? Whether you own an electric vehicle or are thinking of buying one, there are lots of reasons an ...
With the festive season around the corner and the cost of living climbing, winter can be a tough time to stay on budget. As a prepayment customer you ...
A combi boiler is one of three boiler types (combi, regular and system). You can tell if you have a combi boiler as they don’t use water storage tan...
The energy regulator Ofgem has announced that the price cap will decrease to £1,923 for Direct Debit customers on a standard variable tariff from 1 October 2023.
Ofgem has announced that the new price cap will be £1,923 from 1 October 2023. We know this comes at a time when inflation is still high and we’re all continuing to face a rise in the cost of living.
Great news! With the October price cap announcement, you’ve probably heard that energy prices are going to drop to £1,923 for an average household each year. So, are you better off fixing your tariff now or staying on the standard variable tariff (SVT)?
Finding the right boiler for your home can be tricky, there are lots to choose from. That’s why we’ve made this quick and easy guide to help you n...
We want to make your bill as easy to understand as possible. So the next time it lands in your inbox or on your door mat, you’ll know exactly what y...
Whilst unplanned power cuts tend to be quite rare in the UK, it’s a great idea to know what to do and have a plan in place, just in case one does ha...