Get help with your online business account.

If you're struggling to set up or log in to your online account, check out our FAQs.

How do I set up my online account?

We'll need to have your email address in our system before you can set up your online account. If you're getting emails from us but have never logged in, you can set up your password.

We strive to be a renewable energy company, so we’ll happily help you to be greener and manage your account online. If we don't have an email address for you yet, just give us a call on 0808 501 5699 or email with the email address you'd like to use and we’ll get this updated for you.