Helping you to move business energy supply when relocating.
Whether you're moving in or out of a business property supplied us, we'll sort it out for you.
What happens to my energy supply if I'm moving my business premises or have just moved in?
Moving your business premises can be overwhelming. We're here to make the energy part easier. First off you won’t be cut off. The energy company that currently supplies your new business premises will keep supplying you and you’ll pay them for the electricity and gas you use - until you let them know what you want to do.
Next, we can help set up your electricity and gas account at your new business premises in no time at all. That way you get to keep that feel-good energy feeling.
If you've moved into a property where we already supply the electricity and/or gas, then get in touch with the details below so we can get you up and running.
What happens to my energy supply if I am moving out of my business premise?
If you’re moving out of a business property where energy is supplied by us, you can let us know through your online account.
This way we can close the account linked with your old property and start switching your business energy supply to your new premises if you want us to.
If for any reason you can't access your online account, drop us an email at hellobusiness@eonnext.com or give us a call on 0808 501 5699.
Just please make sure you include or have with you to hand:
The date you moved out.
Your final meter readings on the day you moved out.
Your forwarding address.
Your landlord's details or details of the new freeholder.
What happens to my energy supply if I am moving into a business premise supplied by E.ON Next?
If you’ve just moved into a property where energy is supplied by us, we’ll be in touch to welcome you to your new property as your new energy company.
If you haven’t heard from us and want to set up your new account, email us at hellobusiness@eonnext.com or give us a call on 0808 501 5699 with:
Your name, business name and type of business.
Phone number and a suitable time to give you a call.
Confirmed email address to contact you on.
The date you moved in to your new business property.
Meter readings for the day you moved in.
Need some more help moving business energy supply?
We've got some useful advice for you how you can give us your business meter readings. If you've got a smart meter we'd still recommend you take your electricity and gas meter readings. If you change your energy supplier once you've moved in, they'll send you a final bill using the meter readings you send us.
You can get a quote if you want to switch your energy supply to us once you've moved in to your new home. If you're not sure how to switch energy supplier then we've got a helpful blog on easy switching of energy provider.
Request a quoteMoving your business energy supply frequently asked questions.
How do I give opening or closing electricity and gas readings when I've moved business premises?
You can either do this through your online account or you can email us at hellobusiness@eonnext.com.
How do I find out who supplies my business energy supply?
To find out who your business electricity supplier is, you can call your local electricity distribution company. You can find out your local electricity distribution company online.
To find your business gas supplier, you can contact the Meter Point Reference line (formerly National Grid) on 0870 608 1524.
What happens if I've got a credit or money left to pay for my energy supply after I've moved business premises?
When you send us your final business electricity and gas meter readings, we'll update your account and use these to work out your final energy bill which you'll need to pay as normal if there's an outstanding balance.
If you have a credit, we'll automatically refund it as long as we've got the information to finalise your account, unless you're keeping us at your new home in which case it'll stay on your account.
It normally takes about 10 working days for us to refund your account, although it can take longer if you have a large credit balance.
What do I do if I have a smart meter in my new business premises?
If you have a smart meter in your new business premises, then you can get more information about how it will work.