Think sustainable. Think smart meters.
So, what is a smart meter?
Smart meters give you the chance to see how much you’re spending on your energy at that exact moment. No more will you need to wonder how much it costs when your home looks like Blackpool Illuminations.
Your In-Home Display will tell you how much you're using in pounds and pence. Makes turning off those lights feel even better.
Plus your new electricity and gas smart meters will send us your meter readings and energy data, so you don't need to.Book a smart meter appointment
How does smart equal sustainable?
With smart meters comes a smarter energy grid, helping us to be more precise about the energy that everyone needs and reducing CO2 emissions by 25% in the next decade. Wonder what would happen if everyone in the UK upgraded to a smart meter? It would have the same environmental impact as planting 75 million trees. A year. That's something to think about.
You do the booking, we'll do the rest.
We’ve installed over two million smart meters across the UK, from studio apartments to houses, so we know what we’re doing. Put your feet up, have a cuppa and we’ll have your smart meter installed before your next Zoom call.
Not sure whether to get a smart meter?
Don't worry, we've put together a handy blog to talk you through the yays and nays of getting a smart meter. Have a read through and hopefully by the end you'll see how a SMET2 smart meter can benefit you.
Why get a smart meter?
Smart meters are great and we believe everyone should have one. They have lots of benefits, like showing you how much you’re using in near real time and helping you take control and manage how much you’re using. Smart meters also benefit the environment, by helping customers and energy companies to take action to reduce carbon emissions.
The UK Government expect every home and business to have a smart meter by the end of 2025. To meet this ambition, they are setting all suppliers a fixed target each year for new smart installations. In 2022, for E.ON this is 838,145. During the energy crises, E.ON accepted customers from four Supplier of Last Resort to support the energy industry, these meters are included in this target.
|Utility - Gas or Electric||Calculated Planned Annual Target||Credit||Pre-payment||Domestic||Non-domestic|
We believe everyone should have a smart meter, so we'll be getting in touch with those who don’t yet have one to offer them a smart meter and support them through this smart journey. Why not get yours today?
Keeping our customers safe.
We make sure that our meter fittings are COVID-safe, and our technicians will:
Call before the appointment to check it’s still safe for them to attend.
Be equipped with PPE following latest government guidelines.
Carry anti-bacterial wipes to sanitize any surface they touch before and after.
Knock on your door on arrival, then step back to maintain a 2 meter distance with anybody on site.
Conduct safety checks once the meter is fitted. They might need to access various rooms, don’t worry - they’ll still ensure they respect the 2 meter rule as they do.
Provide a live demo of your in-home display from a safe distance.
Call you from the van as they leave to answer any questions you may have.
To maximise social distancing, it's best that you stay in a different room during fitting.
Make the most of your smart In-Home Display (IHD).
From setting budgets to help you stay in control, to seeing how much energy you're using at any point, your IHD is a useful tool. We've put together some guides on how you can use your IHD as well as answers to any questions you have.
What is a SMETS2 smart meter?
As part of the smart meter rollout, you might have heard the phrase "SMETS2". This is the latest type of smart meter, following on from the first generation meters the SMETS1.
What does this mean for you? Well the SMETS2 meters work better if you need to switch energy supplier, as it'll send your half hourly energy use and your meter readings to your new supplier. A SMETS1 meter won't be able to do this.
Your smart meter FAQs.
How do smart meters work?
What standards do we work to?
Has your smart meter stopped?
Information throughout this page has been sourced from the 2019 Smart Meter Communications Research conducted by the Department for Business, Energy & Industrial Strategy, June 2019.