Powershop is closing down.

Get the information you need.

Were you a Powershop customer?

Powershop is now part of the E.ON group, and all of the customers have been moved over to E.ON Next. If you were a Powershop customer then you can check out the FAQs below for more information on your billing and payment queries, read the Powershop privacy policy for more information about what's happened to your data or see how to deal with any open complaints you have.

Powershop logo.
Jumping leaf.

Got questions about your move to E.ON Next?

You can check out our Powershop to E.ON Next FAQ page which has helpful advice on the move as well as answers to our frequently asked questions. You can also check out our help section for general queries such as viewing your bill or how to manage your account online.

Get help with your Powershop billing questions.

Check out the Powershop payment and debt FAQs.

Here is how Powershop work with Credit Agencies.

Ways to get in touch with us.

To get you to the right person faster, please have your account number handy when you contact us.

Give us a call on:

0808 501 5200

We're open:

9am - 5pm Monday to Thursday, 9am - 4pm Friday.

Minicom or textphone

Speech or hearing impaired customers can put 18001 in front of our phone number to use text relay at no extra cost. You can find out more on the Relay UK website.

We may monitor and/or record calls for security, quality or training purposes. Calling us on a 0800 number should be free from all mobiles and generally free from all landlines. Calling us on a 0330 number will cost you no more than 01 or 02 numbers from landlines or mobiles. If you get ‘inclusive minutes’ with your package, calls to a 0330 number will be part of these.