Ways to get in touch with us.
To get you to the right person faster, please have your account number handy when you contact us.
Give us a call on:
0808 501 5200
9am - 5pm Monday to Thursday, 9am - 4pm Friday.
Minicom or textphone
Speech or hearing impaired customers can put 18001 in front of our phone number to use text relay at no extra cost. You can find out more on the Relay UK website.
We may monitor and/or record calls for security, quality or training purposes. Calling us on a 0800 number should be free from all mobiles and generally free from all landlines. Calling us on a 0330 number will cost you no more than 01 or 02 numbers from landlines or mobiles. If you get ‘inclusive minutes’ with your package, calls to a 0330 number will be part of these.