npower has closed down.
The npower Business Solutions website has moved.
Your experts in all things business energy related, npower Business Solutions have the knowledge and insight to help businesses optimise their energy management. Call on them when you need support to monitor and manage consumption, develop your business' energy strategy or set more ambitious goals on the road to net zero.
Got questions about your move to E.ON Next?
You can check out our npower to E.ON Next FAQ page which has helpful advice on the move as well as answers to our frequently asked questions. You can also check out our help section for general queries such as how to read your meter or to get information on the Warm Home Discount.
Make a change for the future with exclusive savings for E.ON Next customers.
Whilst we all try to do the little things to make our homes more sustainable and to get those energy bills down, there are changes that can make a big impact. From changing your boiler, to switching to an electric vehicle, being sustainable can feel good.
We've a wide range of energy solutions for your home. Plus, if you're an E.ON Next customer, you can enjoy exclusive discounts. T&Cs apply.
Get answers to your npower billing questions.
When will I receive my final bill?
Why is my final bill delayed?
I left npower a while ago but still haven't received my final bill. Will I have to pay it?
What happens if I don't pay my energy bill?
I think my bill or statement is wrong, what can I do?
Why is my bill or statement being updated?
What is a bill reversal?
I think my outstanding debt has been repaid, what should I do?
More information on how npower work with Credit Agencies.
What is a Credit Reference Agency and which do you use?
Who is able to see information about me?
What happens if I'm struggling to pay - will you penalise me?
What is a default?
What if I think you've made a mistake with my Credit Reference score?
I'm not with you, why is there a record on my credit file for npower?
A few more npower FAQs.
Is npower still trading?
Is E.ON taking over npower?
Ways to get in touch with us.
To get you to the right person faster, please have your account number handy when you contact us. If you've been told your account has moved - or is now moving - to E.ON Next, please contact E.ON Next with any questions.