Tariffs and renewals.

If you want to renew your tariff, you can do that through your online account, and see what electricity and gas tariffs we have available.

If you're on a variable tariff then your prices are affected by the Ofgem price cap, which changes every 3 months. You can fix your energy prices anytime through your online account if you want that extra peace of mind.

It couldn’t be easier to switch your electricity and gas supply over to E.ON Next and start enjoying positive energy. We've got a great range of energy deals for you to choose from, perfect for getting those energy bills down.

You can see how much you're paying for energy with your current supplier on your latest energy bill as well as how much electricity and gas you're using. Use that info to get a more accurate quote.

We have a range of fixed and variable energy tariffs to meet your needs. Why not get a quote now and become an E.ON Next customer?

Sometimes your gas and electricity may be on different tariffs, with different end dates. When we send you your renewal communications we'll only talk about the tariff which is due to renew in the next 45 days.

If you decide to renew with E.ON Next through your online account, we'll always give you a quote for both gas and electricity together as this is where you'll make the most savings. If you choose to switch, your gas and electricity tariffs will then be aligned to the same end date.

By charging exit fees it allows us to offer our customers the lowest possible unit rates, as we buy the energy we expect customers to use in a year or more in advance. This helps lock in the cost of energy for the length of the tariff and guarantees for you that the price will remain the same. If you choose to leave your contract early, we’re left with excess energy that has already been bought. So the exit fee goes some way to cover the cost of energy for the rest of the contract.

This depends on the terms and conditions of your current tariff. Always check your tariff information on your statements so you don’t have any unwanted surprises.

A fixed tariff means the prices are fixed for the length of your tariff - so unit rates and standing charge will stay the same until your tariff ends, but the amount you pay will change depending on how much energy you use.

Your unit rate is the amount you pay for every unit of energy you use which is measured in kilowatt-hours (kWh). Your standing charge is a daily rate which pays for the access to your energy. This covers your energy’s journey from the generators across all the wires and right into your home.

It can be worth fixing your energy prices if you want peace of mind. It means that you'll pay the same for your energy units, but how much you pay will still be affected by how much you use.

While your prices are fixed, the amount you pay by Direct Debit each month isn’t fixed. It’s our estimate of how much energy we reckon you’ll use and how much it’ll cost. Your account will build up credit or debit at different times throughout the year - this is totally normal.

We’ll keep track of your payments and energy use to ensure you’re not paying too much or too little. The best way to give yourself peace of mind that you’re paying the right amount is to give us meter readings every month or better still, get a smart meter installed and we’ll automatically get your readings without you having to lift a finger.

45 days before your contact is due to end, we’ll be in touch with your new tariffs options and to let you know what to do next. If you don’t choose to fix your prices again, you’ll automatically move onto our flexible tariff.

A flexible tariff, like our Next Flex tariff, has variable prices which means that the amount you pay for your energy (i.e. your unit rates and standing charge) can go up and down depending on with wholesale energy prices. We’ll make sure to let you know at least 30 days before a change. You’ll always have the option to switch at any time to one of our fixed tariffs to lock in your prices. If you’d prefer the security of a fixed tariff - just get in touch and we’ll sort that for you.

There are no extra costs for switching tariffs, but we might charge you an exit fee if you choose to leave E.ON Next before the end of a fixed tariff. Remember to always check your tariff information to be on the safe side.

It can take up to 5 working days for your electricity and/or gas supply to move over to your new supplier. You’ll also have a 14 day cooling-off period, in case you change your mind and want to stay with your current supplier. Your options will differ depending on whether you join your new supplier in your cooling-off period or not.

Once you've switched you can register your interest to install a smart meter if you don't have one as well as download our great new app.

To help with the rollout of smart meters across the UK, some of our tariffs require that customers have a smart meter. If you don't already have a smart meter you can still go on the tariff and we will arrange a smart meter booking appointment with you.

E.ON Next along with all other suppliers in the UK have an obligation to help to install smart meters in every home. Smart meters come with lower running costs which we can pass onto our customers through our most competitive tariffs when you agree to a smart meter.

We’re all about sustainability at E.ON Next and with smart meters comes a smarter energy grid, helping us to be more precise about the energy that everyone needs and reducing CO2 emissions by 25% in the next decade.

If you have a multi-rate meter, for example one that has a day and a night reading, then you can pay different rates for your electricity depending on the time of day.

For example, you might have storage heaters and want to heat them up overnight, so paying less during the night and more during the day makes sense. It's always best to check how much electricity you're using at night to see if it's worth having separate day/night rates, as you will pay more during the day than if you were only on one rate.

No we don't offer Feed-in Tariffs, they have been replaced by the Smart Export Guarantee (SEG).