How we can help you this winter.
The ongoing energy crisis and rising cost of living have customers facing a difficult winter. We understand this impacts many of us and especially those that are vulnerable.
This is why we want to reassure you that we're dedicated to helping you where we can. Take a look to find useful resources where you can access support.
Financial support.
Paylink technology supports setting up an affordable payment plan by looking at your financial circumstances.
For financial advice, free help and support is available via Stepchange.
Our dedicated customer service team can offer you support and help find solutions.
Energy-saving.
All E.ON Next customers are eligible for exclusive offers on energy solutions such as energy efficient boilers, solar panels and heat pumps.
E.ON Next Energy Fund.
Grants toward energy bills and white goods from the E.ON Next Energy Fund for eligible customers.
Other support.
You can reach out to Citizens Advice for help and Mind for mental health support.
Check your eligibility for free support from the Priority Services Register.