Struggling to pay?
We’re here come rain or shine.
Get the support you need.
Being behind with your payments can be a worrying time. We've a few helpful options that can make all the difference when money is tight:
Helping you set up an affordable payment plan that's suitable for you.
Helping you to reduce your usage with energy efficiency advice.
Support and guidance for all your energy needs.
There's help in lots of different places.
While we’re always here to help you in any way we can, we know we don’t have all the answers. If you need extra advice about debt or financial issues, we highly recommend the following organisations for free and impartial financial advice.
If you contact any organisations for debt advice, it's important you to continue to speak to us so we can keep supporting you.