Your complete guide to small and medium business energy.
Learn about small and medium business tariffs, setting up contracts, and energy solutions designed to power your business efficiently.
If you’re interested in getting a better deal on your business utilities or setting up energy for a new site, you're in the right place!
Here, you'll find everything you need to know about business energy, from contracts and choosing electricity and gas tariffs to switching or renewing and site relocations.
Find out how taking control of your energy could help reduce running costs, protect your bottom line, and lower your business carbon footprint.
Key takeaways:
Tailored business tariffs: Business energy quotes aren't one-size-fits-all. They're customized based on your site location, operating hours, and meter profiles (including standard SME and high-demand half hourly meters).
Seamless onboarding and connections: Switching to us or applying for a new electricity or gas connection involves no interruption to your power supply when switching. We coordinate directly with network operators so you can keep running as normal.
Proactive renewal windows: According to the energy regulator Ofgem, staying on top of contract end dates prevents expensive default prices. You can lock in competitive fixed-rate contracts before your current deal finishes to avoid costly out-of-contract deemed rates.
Microbusiness protections: Smaller operations get extra peace of mind. Eligible microbusinesses receive Ofgem-backed protections, transparent fee structures, and clear 30-day notice windows.
On-site clean tech integration: Cut operating overheads and meet sustainability goals by pairing lower carbon tariffs with workplace EV charging, commercial solar panels, and battery storage.
How your business could benefit and save with us.
Business energy tariffs are tailored specifically to your company's size, operating hours, and meter type. Unlike domestic energy, commercial contracts don't have a broad dual-fuel price cap. Instead, unit rates are based on when and how your site uses power.
Whether you're running a local high-street shop or managing a growing multi-site enterprise, locking in your unit rates gives you total budget certainty and protects your business from sudden market swings.
Find out more about tariff options, how billing works, and how much you could save when you get a business energy contract.
Business electricity, gas, and half hourly meters.
Finding the right balance between predictable monthly bills and flexible options helps keep business costs down. Depending on how big your business is and what equipment you use, different meter setups can give you better control over your energy bills.
Fixed and variable tariffs.
With a fixed tariff, lock in your unit rates (p/kWh) and standing charges for a set period to keep monthly bills more predictable. Alternatively, opt for market-tracking variable tariffs if you want the flexibility to adapt as market prices shift.
Half hourly (HH) metering.
Half hourly metering is essential for high-demand business premises (profile class 00) that use large amounts of power. These smart setups automatically transmit electricity usage data every 30 minutes for accurate automated billing and settlement.
Renewable business power.
Cut your scope 2 emissions and show your commitment to sustainability by powering your day-to-day operations with 100% renewable electricity options.
Find out more on plans and meters.
Business energy setup explained.
Upgrading or setting up your commercial energy supply with us is straightforward, smooth, and involves zero downtime for your operations.
1Get your quote.
Start by getting an online quote tailored to your actual business consumption. All you need are your site address and your unique meter identifiers - your Meter Point Administration Number (MPAN) for electricity or Meter Point Reference Number (MPRN) for gas.
2Smooth onboarding.
Once you select your plan, we handle the heavy lifting. We contact your current supplier and configure your new account behind the scenes, ensuring the entire transfer happens without interrupting your power supply.
3Smart meter setup.
We set up automated meter readings through a business smart meter. This eliminates estimated bills, meaning you only ever pay for the exact energy your business actually consumes.
Read our complete walkthrough on setting up business energy contracts.
New meter connections and supply reconnections.
Setting up a new commercial building, expanding a site, or getting power restored to a dormant property needs dedicated network coordination.
Applying for new connections?
Get new MPAN or MPRN numbers registered for new builds or expanded commercial developments before construction finishes.
Infrastructure and DNO coordination.
We work directly alongside your local Distribution Network Operator (DNO) to install three-phase meters, upgraded supply cables, and commercial gas lines on schedule.
Reconnecting your supply?
Fast-track the steps to safe, compliant testing if your site's supply was previously disconnected or de-energized by a former tenant.
Find out more about new business connections.
Moving site or opening a new location?
Managing a commercial move involves balancing tight timelines, but transferring your energy supply doesn't need to add to the stress. Planning ahead keeps things simple, simply follow these steps:
1Notify us early.
Tell us about your upcoming move at least 28 days in advance so we can prepare your final statements and register your new premises smoothly.
2Read your meters.
Take accurate opening and closing meter readings on your official move day to ensure you're only charged for the energy used while you held the lease.
3Provide documentation.
Share your lease or tenancy agreement details with us so we can update account responsibilities without delay.
4Avoid deemed rates.
Register your new site immediately so you don't default to out-of-contract deemed rates, which are substantially more expensive than standard fixed deals.
Follow our step by step checklist for moving business energy premises.
Business EVs, solar power, and commercial battery storage.
Modernising your commercial energy strategy means looking past basic grid consumption. Adding clean technology on-site gives you more independence from grid price changes, helps lower your company's carbon footprint, and offers practical everyday benefits
Commercial EV charging: Install workplace charging stations to power your company fleet overnight or offer green charging perks to employees and visiting customers.
EV government incentives: Take advantage of government schemes like the Workplace Charging Scheme for installation grants, alongside capital allowances available when purchasing electric vehicles for commercial use.
On-site generation: Install commercial solar panels and battery storage to generate your own clean power, shield your business from grid price spikes, and even sell surplus electricity back to the grid.
Learn more about upgrading your infrastructure.
Support, microbusiness policies, and Optimum management.
Managing complex commercial accounts requires specialized support, from Ofgem microbusiness protections to dedicated enterprise management tools.
Microbusiness rules.
Smaller businesses benefit from clear 30-day notice windows, explicit contract end-date notifications, and transparent fee structures with no hidden exit traps.
Financial guidance.
If your cash flow hits a bump, don’t worry! We offer flexible payment arrangements and guidance through dedicated financial support services.
Advanced account tools.
Larger or multi-site businesses can access dedicated usage analytics, bespoke billing, and tailored account management through specialized enterprise services.
Find more business help and support.
Cutting operational energy costs and carbon emissions.
Reducing overheads starts with optimising how and when your business uses power. Independent advice from the Energy Saving Trust suggests that small operational tweaks could bring significant cuts to your commercial energy bills. Here’s how your business could benefit:
Smart meter insights.
Use commercial smart meter data to pinpoint off-peak energy waste, such as equipment or heating running overnight when buildings are empty.
Building automation.
Cutting overall energy use by 20% could give you the same uplift to net profits as a 5% increase in sales.1
Renewable tariffs.
Switching to a renewable tariff option could help lower your carbon footprint and report against corporate sustainability targets.
Explore our full guide on business energy efficiency for practical ways to trim your running costs.
Business energy contract renewals.
When your commercial contract nears its end date, your renewal window opens. Staying proactive keeps your business off expensive default prices.
Key factors to consider include tracking your current contract end date, securing market rates up to 12 months in advance, and knowing your rights under microbusiness rules, which guarantee clear termination and switching terms.
Compare options and lock in your next tariff with business energy renewals.
Business help and account frequently asked questions.
Running a business requires fast, clear answers to everyday utility questions. Whether you need help understanding a line item on your bill, setting up a Direct Debit or managing multiple property accounts, our team is here to help things run smoothly.
Find answers to common account questions at our central business help center.