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Expired residential terms and conditions.

These are all the expired terms and conditions for our residential customers.

Residential terms and conditions from 16 August 2024 to 23 June 2025.

These terms and conditions applied to all customers who joined E.ON Next between 16 August 2024 and 23 June 2025.

Download terms and conditions for 16 August 2024 to 23 June 2025 (PDF)

Residential terms and conditions from 1 November 2023 to 15 August 2024.

These terms and conditions applied to all customers who joined E.ON Next between 1 November 2023 and 15 August 2024.

Download terms and conditions for 1 November 2023 to 15 August 2024 (PDF)

Residential terms and conditions from 18 July 2022 to 31 October 2023.

These terms and conditions applied to all customers who joined E.ON Next between 18 July 2022 and 31 October 2023. For all customers on Next Flex, these terms will applied until 1 February 2024.

Download terms and conditions for 18 July 2022 to 31 October 2023 (PDF)

Residential terms and conditions from 28 April 2021 to 17 July 2022.

These terms and conditions applied to all customers who joined E.ON Next between 28 April 2021 to 17 July 2022.

Download terms and conditions for 28 April 2021 to 17 July 2022 (PDF)

Residential terms and conditions from 12 February 2021 to 27 April 2021.

These terms and conditions applied to all customers who joined E.ON Next between 12 February 2021 to 27 April 2021.

Download terms and conditions for 12 February 2021 to 27 April 2021 (PDF)

Residential terms and conditions from 10 August 2020 to 11 February 2021.

These terms and conditions applied to all customers who joined E.ON Next between 10 August 2020 to 11 February 2021.

Download terms and conditions for 10 August 2020 to 11 February 2021 (PDF)

Residential terms and conditions from 28 July 2020 to 9 August 2020.

These terms and conditions applied to all customers who joined E.ON Next between 28 July 2020 to 9 August 2020.

Download terms and conditions for 28 July 2020 to 9 August 2020 (PDF)

EV tariff terms.

Terms for our Next Drive tariff (from 1 October 2025 to 7 December 2025).

1. Tariff Terms and Conditions

1.1 In addition to E.ON Next standard residential terms and conditions the following terms will apply. In the event of any inconsistency between these terms and the standard terms and conditions, these terms shall prevail.

2. Contractual agreement

2.1 This document constitutes a legally binding agreement between you ("the Customer") and E.ON Next ("the Supplier") for the provision of the Next Drive tariff.

2.2 This tariff is a fixed-term contract for a period of 12 months, commencing from the date the Customers’ supply starts under this tariff.

3. Eligibility

3.1 To be eligible for this tariff the customer must:

3.1.1 Own or lease an electric or hybrid vehicle and charge it at their home. If the Customer does not meet this eligibility criteria, we reserve the right to remove them from this tariff.

3.1.2 Possess a functioning smart meter capable of transmitting half-hourly usage data to the Supplier.

3.1.3 Consent for the Supplier to obtain consumption data from their smart meter at 30 minute intervals. The Supplier will use this data to bill the Customer, provide the Customer with energy insights, suggest products and services (if marketing consent has been provided), predict energy demand, improve its products and services, reconcile energy purchased on the wholesale market (energy ‘settlement’), and to help keep the smart meter working.

3.1.4 If the Customer withdraws consent for the Supplier to read the electricity consumption through their smart meter every 30 minutes before the fixed-term contract period ends, the tariff will end, and they will move to our Standard Variable Tariff (SVT), Next Flex.When the fixed-term contract period has ended, the Supplier will continue to obtain and use the smart meter data, unless the Customer withdraws consent. More information can be found at eonenergy.com/privacy.

3.1.5 Pay for your energy by monthly Direct Debit, and manage your account online.

3.1.6 If the Customer stops paying by Direct Debit, we reserve the right to end the Next Drive Tariff and switch them to our Standard Variable tariff, or another tariff of their choice.

3.2 The Customer can keep this tariff if they move house and still meet the eligibility criteria.

3.3 By entering this contract, the Customer confirms they meet these eligibility criteria.

4. About this tariff

4.1 This tariff offers electricity at a lower price during a daily defined ‘off peak’ period of 6 hours, and a higher standard rate (referred to as the “peak” rate) at all other hours of the day.

4.2 Confirmation of actual prices and off peak times will be sent to the Customer by email.

4.3 The tariff is a fixed-term contract for a period of 12 months, commencing from the date the Customer’s supply starts under this tariff.

4.4 No exit fees will apply if you decide to switch to another tariff or supplier within the 12 month period.

4.5 The prices stipulated in the Customers’ contract shall remain unchanged except under the following circumstances:

4.5.1 The Customer elects to change their tariff

4.5.2 Governmental or regulatory bodies mandate changes necessitating price adjustments, such as modifications in the applicable VAT rate. In the event of such changes, the Supplier shall provide the Customer with a notice of any resulting price adjustments

4.6 Due to the way this tariff works, the Customers’ In-Home Display will stop working. This is an industry wide issue, but the Customer will still be able to keep up to date with their usage through their app.

4.7 Next Drive tariff is a new and evolving beta product. The Supplier’s communications and the Customers’ online account may look and behave a little differently to normal as the Supplier continues to optimise the product.

4.8 Next Drive Customers are also eligible for the E.ON Drive Comfort app, offering access to seamless vehicle charging at a wide range of locations across the UK.

5. Charges and Payment

5.1 The tariff features both peak (6 AM to 12 AM) and off peak (12 AM to 6 AM) unit rates.

5.2 The Supplier will work out electricity charges by multiplying the relevant unit rate with how many Kilowatt hours (‘kwh’) the Customer uses during the off-peak and peak periods, using the half-hourly readings received from the Customers’smart meter.

5.3 The Supplier will bill the Customer on a monthly basis. The bill will consist of the consumption charges calculated on the basis of the meter readings and the off-peak and peak unit rates, daily Standing Charge, and VAT at 5%.

5.4 The Customer will be liable for all charges incurred under the terms of this tariff.

5.5 In the event of a technical fault resulting in the inability to obtain the Customer’s usage data, or where the Customer’s meter ceases communication with the Supplier’s system, the Supplier will make reasonable efforts to re-request the missing Half-Hourly (HH) consumption data for a period of seven (7) consecutive days from the initial identification of the fault.

5.6 If the Supplier remains unable to collect the missing data after the seven (7) day period, the system will automatically estimate the missing volume using available read data from other periods. The charge for the estimated usage will be calculated using the product’s lowest unit rate to ensure the Customer is not unduly disadvantaged.

5.7 In instances where data is missing for more than four (4) days within a consecutive thirty (30) day period, the Supplier will apply the Customer’s historical consumption average to determine the charge for the uncollected data. The Supplier will also undertake a thorough investigation to identify and rectify the underlying cause of the communication failure.The Supplier will also make every effort to contact the customer throughout the investigation process to ensure transparency and resolution.

5.8 Where/if the missing data issue persists or does not meet the predefined criteria for automated resolution, the Supplier will conduct a manual intervention and ensure that billing is processed in an accurate and fair manner.

5.9 In the event the Supplier is unable to start communicating with the Customers’ meter again, we will contact you to discuss the options available. If the Supplier is unable to contact the Customer, they will move them to their Standard Variable tariff (Next Flex) and let them know in accordance with the Suppliers’ obligation.

6. Testing your smart meter

6.1 If the Customer is switching to the Supplier from another Supplier, E.ON Next must run test-reads of the Customer’s smart meter for up to 15 days.

6.1.1 During this period, the Customer will be put on the Supplier’sStandard Variable Tariff (SVT), Next Flex.

6.1.2 If the tests are successful, the Customer’s tariff begins when the tests have completed.

6.1.3 If the tests fail, the Customer will remain on SVT, and be contacted with their options, for example, to switch back to their previous supplier, choose another supplier, continue on the SVT or choose another product. On the SVT, the unit rate is the same all day (there would not be a lower off-peak unit rate(s) and time(s)).

6.2 If the Customer is already an E.ON Next Customer, E.ON Next must run test-reads of the Customer’s smart meter for up to 5 days, and the Customer will remain on their existing tariff during this period.

6.2.1 If the tests are successful, your tariff begins when the tests have completed.

6.2.2 If the tests are unsuccessful, the Customer will remain on their current tariff.

7. Data Collection and Privacy

7.1. By accepting this contract, the Customer consents to the collection and use of half-hourly electricity consumption data for billing purposes and to facilitate smart charging.

7.2. All personal data collected will be handled in accordance with applicable data protection legislation and the Supplier’s Privacy Policy.

8. Termination and Exit

8.1. The Customer may terminate this contract without incurring any exit fees by notifying the Supplier at any time during the 12-month term.

8.2. The Customer must give the Supplier reasonable notice before switching to a new energy supplier. Failure to do so may result in delays in processing the switch.

8.3. Upon termination, the Customer will remain liable for any outstanding payments due up to the effective date of termination.

9. Governing Law and Jurisdiction

9.1. This contract shall be governed by, and construed in accordance with, the laws of England and Wales.

9.2. Any disputes arising under or in connection with this contract shall be subject to the exclusive jurisdiction of the courts of England and Wales.

9.3. The Supplier reserves the right to withdraw this tariff at any point.

Zoom EV Terms and Conditions

These terms and conditions ("Agreement") govern your access to and use of the Zoom EV platform ("Platform"), offered by [E.ON Next] ("Company," "we," "our," or "us"). By using the Platform, you agree to comply with and be bound by the terms set forth herein.

1. Access to Zoom EV

1.1. Optional Benefit Ecosystem

E.ON Next offers you access to the Zoom EV platform, an online platform providing a range of benefits related to electric vehicle (EV) services ("Benefit Ecosystem"). Access to the Benefit Ecosystem through Zoom EV is entirely optional.

1.2. Eligibility

Access to Zoom EV is available only to customers who are on our E.ON Next Drive tariff ("Tariff"). You must be on the Tariff to receive access to the Zoom EV Benefit Ecosystem.

2. Sign-up and Account Creation

2.1. New Customers

New customers will be invited to access the Zoom EV platform once E.ON Next has taken over the energy supply at the property and the customer has an active account with us.

2.2. Account Access

Upon successful sign-up and account creation on the Zoom EV platform, you will have access to the Platform for a period of 12 months, even if you change your tariff or energy supplier during that period.

3. Notification of Benefits Platform

3.1. Email Notifications

By agreeing to these terms, you consent to receive email notifications regarding the optional benefits available through the Zoom EV platform. These emails will inform you about updates, new features, and available services related to the Benefit Ecosystem.

4. Use of Platform

4.1. No Obligation to Use

You acknowledge and agree that access to and use of the Zoom EV Benefit Ecosystem is entirely at your discretion. There is no obligation to use the platform, and you may opt-out at any time as per the instructions provided on the Platform.

5. Jurisdiction and Governing Law

5.1. Jurisdiction

This Agreement shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising out of or in connection with this Agreement shall be subject to the exclusive jurisdiction of the courts of England and Wales.

6. Miscellaneous

6.1. Amendments

E.ON Next reserves the right to amend, update, or modify these terms and conditions at any time. Any changes will be communicated to you via email, and continued use of the Platform after such changes will constitute your acceptance of the revised terms.

6.2. Severability

If any provision of this Agreement is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

6.3. Entire Agreement

This Agreement constitutes the entire understanding between you and E.ON Next regarding the use of the Zoom EV platform, and supersedes all prior discussions, agreements, or understandings, whether written or oral, relating to the subject matter herein.

By using the Zoom EV platform, you acknowledge that you have read, understood, and agree to these terms and conditions.

Terms for our Next Drive tariff (from 1 August 2025 to 30 September 2025).

1. Tariff Terms and Conditions

1.1 In addition to E.ON Next standard residential terms and conditions the following terms will apply. In the event of any inconsistency between these terms and the standard terms and conditions, these terms shall prevail.

2. Contractual agreement

2.1 This document constitutes a legally binding agreement between you ("the Customer") and E.ON Next ("the Supplier") for the provision of the Next Drive tariff.

2.2 This tariff is a fixed-term contract for a period of 12 months, commencing from the date the Customers’ supply starts under this tariff.

3. Eligibility

3.1 To be eligible for this tariff the customer must:

3.1.1 Own or lease an electric or hybrid vehicle and charge it at their home. If the Customer does not meet this eligibility criteria, we reserve the right to remove them from this tariff.

3.1.2 Possess a functioning smart meter capable of transmitting half-hourly usage data to the Supplier.

3.1.3 Consent for us to obtain consumption data from their smart meter at 30 minute intervals. The Supplier will use this data to bill the Customer.

3.1.4 If the Customer withdraws consent for us to read the electricity consumption through their smart meter every 30 minutes, the tariff will end, and they will move to our Standard Variable Tariff (SVT), Next Flex.

3.1.5 Pay for your energy by monthly Direct Debit, and manage your account online.

3.1.6 If the Customer stops paying by Direct Debit, we reserve the right to end the Next Drive Tariff and switch them to our Standard Variable tariff, or another tariff of their choice.

3.2 The Customer can keep this tariff if they move house and still meet the eligibility criteria.

3.3 By entering this contract, the Customer confirms they meet these eligibility criteria.

4. About this tariff

4.1 This tariff offers electricity at a lower price during a daily defined ‘off peak’ period of 6 hours, and a higher standard rate (referred to as the “peak” rate) at all other hours of the day.

4.2 Confirmation of actual prices and off peak times will be sent to the Customer by email.

4.3 The tariff is a fixed-term contract for a period of 12 months, commencing from the date the Customer’s supply starts under this tariff.

4.4 No exit fees will apply if you decide to switch to another tariff or supplier within the 12 month period.

4.5 The prices stipulated in the Customers’ contract shall remain unchanged except under the following circumstances:

4.5.1 The Customer elects to change their tariff

4.5.2 Governmental or regulatory bodies mandate changes necessitating price adjustments, such as modifications in the applicable VAT rate. In the event of such changes, the Supplier shall provide the Customer with a notice of any resulting price adjustments

4.6 Due to the way this tariff works, the Customers’ In-Home Display will stop working. This is an industry wide issue, but the Customer will still be able to keep up to date with their usage through their app.

4.7 Next Drive tariff is a new and evolving beta product. The Supplier’s communications and the Customers’ online account may look and behave a little differently to normal as the Supplier continues to optimise the product.

4.8 Next Drive Customers are also eligible for the E.ON Drive Comfort app, offering access to seamless vehicle charging at a wide range of locations across the UK.

5. Charges and Payment

5.1 The tariff features both peak (6 AM to 12 AM) and off peak (12 AM to 6 AM) unit rates.

5.2 The Supplier will work out electricity charges by multiplying the relevant unit rate with how many Kilowatt hours (‘kwh’) the Customer uses during the off-peak and peak periods, using the half-hourly readings received from the Customers’smart meter.

5.3 The Supplier will bill the Customer on a monthly basis. The bill will consist of the consumption charges calculated on the basis of the meter readings and the off-peak and peak unit rates, daily Standing Charge, and VAT at 5%.

5.4 The Customer will be liable for all charges incurred under the terms of this tariff.

5.5 In the event of a technical fault resulting in the inability to obtain the Customer’s usage data, or where the Customer’s meter ceases communication with the Supplier’s system, the Supplier will make reasonable efforts to re-request the missing Half-Hourly (HH) consumption data for a period of seven (7) consecutive days from the initial identification of the fault.

5.6 If the Supplier remains unable to collect the missing data after the seven (7) day period, the system will automatically estimate the missing volume using available read data from other periods. The charge for the estimated usage will be calculated using the product’s lowest unit rate to ensure the Customer is not unduly disadvantaged.

5.7 In instances where data is missing for more than four (4) days within a consecutive thirty (30) day period, the Supplier will apply the Customer’s historical consumption average to determine the charge for the uncollected data. The Supplier will also undertake a thorough investigation to identify and rectify the underlying cause of the communication failure.The Supplier will also make every effort to contact the customer throughout the investigation process to ensure transparency and resolution.

5.8 Where/if the missing data issue persists or does not meet the predefined criteria for automated resolution, the Supplier will conduct a manual intervention and ensure that billing is processed in an accurate and fair manner.

5.9 In the event the Supplier is unable to start communicating with the Customers’ meter again, we will contact you to discuss the options available. If the Supplier is unable to contact the Customer, they will move them to their Standard Variable tariff (Next Flex) and let them know in accordance with the Suppliers’ obligation.

6. Testing your smart meter

6.1 If the Customer is switching to the Supplier from another Supplier, E.ON Next must run test-reads of the Customer’s smart meter for up to 15 days.

6.1.1 During this period, the Customer will be put on the Supplier’sStandard Variable Tariff (SVT), Next Flex.

6.1.2 If the tests are successful, the Customer’s tariff begins when the tests have completed.

6.1.2 If the tests fail, the Customer will remain on SVT, and be contacted with their options, for example, to switch back to their previous supplier, choose another supplier, continue on the SVT or choose another product. On the SVT, the unit rate is the same all day (there would not be a lower off-peak unit rate(s) and time(s)).

6.2 If the Customer is already an E.ON Next Customer, E.ON Next must run test-reads of the Customer’s smart meter for up to 5 days, and the Customer will remain on their existing tariff during this period.

6.2.1 If the tests are successful, your tariff begins when the tests have completed.

6.2.1 If the tests are unsuccessful, the Customer will remain on their current tariff.

7. Data Collection and Privacy

7.1. By accepting this contract, the Customer consents to the collection and use of half-hourly electricity consumption data for billing purposes and to facilitate smart charging.

7.2. All personal data collected will be handled in accordance with applicable data protection legislation and the Supplier’s Privacy Policy.

8. Termination and Exit

8.1. The Customer may terminate this contract without incurring any exit fees by notifying the Supplier at any time during the 12-month term.

8.2. The Customer must give the Supplier reasonable notice before switching to a new energy supplier. Failure to do so may result in delays in processing the switch.

8.3. Upon termination, the Customer will remain liable for any outstanding payments due up to the effective date of termination.

9. Governing Law and Jurisdiction

9.1. This contract shall be governed by, and construed in accordance with, the laws of England and Wales.

9.2. Any disputes arising under or in connection with this contract shall be subject to the exclusive jurisdiction of the courts of England and Wales.

9.3. The Supplier reserves the right to withdraw this tariff at any point.

Zoom EV Terms and Conditions

These terms and conditions ("Agreement") govern your access to and use of the Zoom EV platform ("Platform"), offered by [E.ON Next] ("Company," "we," "our," or "us"). By using the Platform, you agree to comply with and be bound by the terms set forth herein.

1. Access to Zoom EV

1.1. Optional Benefit Ecosystem

E.ON Next offers you access to the Zoom EV platform, an online platform providing a range of benefits related to electric vehicle (EV) services ("Benefit Ecosystem"). Access to the Benefit Ecosystem through Zoom EV is entirely optional.

1.2. Eligibility

Access to Zoom EV is available only to customers who are on our E.ON Next Drive tariff ("Tariff"). You must be on the Tariff to receive access to the Zoom EV Benefit Ecosystem.

2. Sign-up and Account Creation

2.1. New Customers

New customers will be invited to access the Zoom EV platform once E.ON Next has taken over the energy supply at the property and the customer has an active account with us.

2.2. Account Access

Upon successful sign-up and account creation on the Zoom EV platform, you will have access to the Platform for a period of 12 months, even if you change your tariff or energy supplier during that period.

3. Notification of Benefits Platform

3.1. Email Notifications

By agreeing to these terms, you consent to receive email notifications regarding the optional benefits available through the Zoom EV platform. These emails will inform you about updates, new features, and available services related to the Benefit Ecosystem.

4. Use of Platform

4.1. No Obligation to Use

You acknowledge and agree that access to and use of the Zoom EV Benefit Ecosystem is entirely at your discretion. There is no obligation to use the platform, and you may opt-out at any time as per the instructions provided on the Platform.

5. Jurisdiction and Governing Law

5.1. Jurisdiction

This Agreement shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising out of or in connection with this Agreement shall be subject to the exclusive jurisdiction of the courts of England and Wales.

6. Miscellaneous

6.1. Amendments

E.ON Next reserves the right to amend, update, or modify these terms and conditions at any time. Any changes will be communicated to you via email, and continued use of the Platform after such changes will constitute your acceptance of the revised terms.

6.2. Severability

If any provision of this Agreement is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

6.3. Entire Agreement

This Agreement constitutes the entire understanding between you and E.ON Next regarding the use of the Zoom EV platform, and supersedes all prior discussions, agreements, or understandings, whether written or oral, relating to the subject matter herein.

By using the Zoom EV platform, you acknowledge that you have read, understood, and agree to these terms and conditions.

Terms for our Next Drive tariff (from 1 July 2025 to 31 July 2025).

1. Tariff Terms and Conditions

1.1 In addition to E.ON Next standard residential terms and conditions the following terms will apply. In the event of any inconsistency between these terms and the standard terms and conditions, these terms shall prevail.

2. Contractual agreement

2.1 This document constitutes a legally binding agreement between you ("the Customer") and E.ON Next ("the Supplier") for the provision of the Next Drive tariff.

2.2 This tariff is a fixed-term contract for a period of 12 months, commencing from the date the Customers’ supply starts under this tariff.

3. Eligibility

3.1 To be eligible for this tariff the customer must:

3.1.1 Own or lease an electric or hybrid vehicle and charge it at their home. If the Customer does not meet this eligibility criteria, we reserve the right to remove them from this tariff.

3.1.2 Possess a functioning smart meter capable of transmitting half-hourly usage data to the Supplier.

3.1.3 Consent for us to obtain consumption data from their smart meter at 30 minute intervals. The Supplier will use this data to bill the Customer.

3.1.4 If the Customer withdraws consent for us to read the electricity consumption through their smart meter every 30 minutes, the tariff will end, and they will move to our Standard Variable Tariff (SVT), Next Flex.

3.1.5 Pay for your energy by monthly Direct Debit, and manage your account online.

3.1.6 If the Customer stops paying by Direct Debit, we reserve the right to end the Next Drive Tariff and switch them to our Standard Variable tariff, or another tariff of their choice.

3.2 The Customer can keep this tariff if they move house and still meet the eligibility criteria.

3.3 By entering this contract, the Customer confirms they meet these eligibility criteria.

4. About this tariff

4.1 This tariff offers electricity at a lower price during a daily defined ‘off peak’ period of 7 hours, and a higher standard rate (referred to as the “peak” rate) at all other hours of the day.

4.2 Confirmation of actual prices and off peak times will be sent to the Customer by email.

4.3 The tariff is a fixed-term contract for a period of 12 months, commencing from the date the Customer’s supply starts under this tariff.

4.4 No exit fees will apply if you decide to switch to another tariff or supplier within the 12 month period.

4.5 The prices stipulated in the Customers’ contract shall remain unchanged except under the following circumstances:

4.5.1 The Customer elects to change their tariff

4.5.2 Governmental or regulatory bodies mandate changes necessitating price adjustments, such as modifications in the applicable VAT rate. In the event of such changes, the Supplier shall provide the Customer with a notice of any resulting price adjustments

4.6 Due to the way this tariff works, the Customers’ In-Home Display will stop working. This is an industry wide issue, but the Customer will still be able to keep up to date with their usage through their app.

4.7 Next Drive tariff is a new and evolving beta product. The Supplier’s communications and the Customers’ online account may look and behave a little differently to normal as the Supplier continues to optimise the product.

4.8 Next Drive Customers are also eligible for the E.ON Drive Comfort app, offering access to seamless vehicle charging at a wide range of locations across the UK.

5. Charges and Payment

5.1 The tariff features both peak (7 AM to 12 AM) and off peak (12 AM to 7 AM) unit rates.

5.2 The Supplier will work out electricity charges by multiplying the relevant unit rate with how many Kilowatt hours (‘kwh’) the Customer uses during the off-peak and peak periods, using the half-hourly readings received from the Customers’smart meter.

5.3 The Supplier will bill the Customer on a monthly basis. The bill will consist of the consumption charges calculated on the basis of the meter readings and the off-peak and peak unit rates, daily Standing Charge, and VAT at 5%.

5.4 The Customer will be liable for all charges incurred under the terms of this tariff.

5.5 In the event of a technical fault resulting in the inability to obtain the Customer’s usage data, or where the Customer’s meter ceases communication with the Supplier’s system, the Supplier will make reasonable efforts to re-request the missing Half-Hourly (HH) consumption data for a period of seven (7) consecutive days from the initial identification of the fault.

5.6 If the Supplier remains unable to collect the missing data after the seven (7) day period, the system will automatically estimate the missing volume using available read data from other periods. The charge for the estimated usage will be calculated using the product’s lowest unit rate to ensure the Customer is not unduly disadvantaged.

5.7 In instances where data is missing for more than four (4) days within a consecutive thirty (30) day period, the Supplier will apply the Customer’s historical consumption average to determine the charge for the uncollected data. The Supplier will also undertake a thorough investigation to identify and rectify the underlying cause of the communication failure.The Supplier will also make every effort to contact the customer throughout the investigation process to ensure transparency and resolution.

5.8 Where/if the missing data issue persists or does not meet the predefined criteria for automated resolution, the Supplier will conduct a manual intervention and ensure that billing is processed in an accurate and fair manner.

5.9 In the event the Supplier is unable to start communicating with the Customers’ meter again, we will contact you to discuss the options available. If the Supplier is unable to contact the Customer, they will move them to their Standard Variable tariff (Next Flex) and let them know in accordance with the Suppliers’ obligation.

6. Testing your smart meter

6.1 If the Customer is switching to the Supplier from another Supplier, E.ON Next must run test-reads of the Customer’s smart meter for up to 15 days.

6.1.1 During this period, the Customer will be put on the Supplier’sStandard Variable Tariff (SVT), Next Flex.

6.1.2 If the tests are successful, the Customer’s tariff begins when the tests have completed.

6.1.3 If the tests fail, the Customer will remain on SVT, and be contacted with their options, for example, to switch back to their previous supplier, choose another supplier, continue on the SVT or choose another product. On the SVT, the unit rate is the same all day (there would not be a lower off-peak unit rate(s) and time(s)).

6.2 If the Customer is already an E.ON Next Customer, E.ON Next must run test-reads of the Customer’s smart meter for up to 5 days, and the Customer will remain on their existing tariff during this period.

6.2.1 If the tests are successful, your tariff begins when the tests have completed.

6.2.2 If the tests are unsuccessful, the Customer will remain on their current tariff.

7. Data Collection and Privacy

7.1. By accepting this contract, the Customer consents to the collection and use of half-hourly electricity consumption data for billing purposes and to facilitate smart charging.

7.2. All personal data collected will be handled in accordance with applicable data protection legislation and the Supplier’s Privacy Policy.

8. Termination and Exit

8.1. The Customer may terminate this contract without incurring any exit fees by notifying the Supplier at any time during the 12-month term.

8.2. The Customer must give the Supplier reasonable notice before switching to a new energy supplier. Failure to do so may result in delays in processing the switch.

8.3. Upon termination, the Customer will remain liable for any outstanding payments due up to the effective date of termination.

9. Governing Law and Jurisdiction

9.1. This contract shall be governed by, and construed in accordance with, the laws of England and Wales.

9.2. Any disputes arising under or in connection with this contract shall be subject to the exclusive jurisdiction of the courts of England and Wales.

9.3. The Supplier reserves the right to withdraw this tariff at any point.

Zoom EV Terms and Conditions

These terms and conditions ("Agreement") govern your access to and use of the Zoom EV platform ("Platform"), offered by [E.ON Next] ("Company," "we," "our," or "us"). By using the Platform, you agree to comply with and be bound by the terms set forth herein.

1. Access to Zoom EV

1.1. Optional Benefit Ecosystem

E.ON Next offers you access to the Zoom EV platform, an online platform providing a range of benefits related to electric vehicle (EV) services ("Benefit Ecosystem"). Access to the Benefit Ecosystem through Zoom EV is entirely optional.

1.2. Eligibility

Access to Zoom EV is available only to customers who are on our E.ON Next Drive tariff ("Tariff"). You must be on the Tariff to receive access to the Zoom EV Benefit Ecosystem.

2. Sign-up and Account Creation

2.1. New Customers

New customers will be invited to access the Zoom EV platform once E.ON Next has taken over the energy supply at the property and the customer has an active account with us.

2.2. Account Access

Upon successful sign-up and account creation on the Zoom EV platform, you will have access to the Platform for a period of 12 months, even if you change your tariff or energy supplier during that period.

3. Notification of Benefits Platform

3.1. Email Notifications

By agreeing to these terms, you consent to receive email notifications regarding the optional benefits available through the Zoom EV platform. These emails will inform you about updates, new features, and available services related to the Benefit Ecosystem.

4. Use of Platform

4.1. No Obligation to Use

You acknowledge and agree that access to and use of the Zoom EV Benefit Ecosystem is entirely at your discretion. There is no obligation to use the platform, and you may opt-out at any time as per the instructions provided on the Platform.

5. Jurisdiction and Governing Law

5.1. Jurisdiction

This Agreement shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising out of or in connection with this Agreement shall be subject to the exclusive jurisdiction of the courts of England and Wales.

6. Miscellaneous

6.1. Amendments

E.ON Next reserves the right to amend, update, or modify these terms and conditions at any time. Any changes will be communicated to you via email, and continued use of the Platform after such changes will constitute your acceptance of the revised terms.

6.2. Severability

If any provision of this Agreement is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

6.3. Entire Agreement

This Agreement constitutes the entire understanding between you and E.ON Next regarding the use of the Zoom EV platform, and supersedes all prior discussions, agreements, or understandings, whether written or oral, relating to the subject matter herein.

By using the Zoom EV platform, you acknowledge that you have read, understood, and agree to these terms and conditions.

Terms for our Next Drive tariff (from 10 April 2025 to 30 June 2025).

Tariff Terms and Conditions.

In addition to E.ON Next standard residential terms and conditions the following terms will apply.  In the event of any inconsistency between these terms and the standard terms and conditions, these terms shall prevail.

1. About this tariff.

1.1 Tariff duration: This tariff offers electricity at a lower price during a daily defined ‘off peak’ period of 7 hours, and a higher standard rate at all other hours of the day.

1.2 Confirmation of your actual prices and off peak times will be sent to you by email.

1.3 No exit fees will apply if you decide to switch to another tariff or supplier within the 12 month period.

1.4 Charges: You shall be liable for the daily standing charge and unit rates for each fuel under this tariff. Additionally, Valued Added tax (VAT) shall be applied.

1.5 The prices stipulated in your contract shall remain unchanged except under the following circumstances:

1.6 You elect to change your tariff.

1.7 Governmental or regulatory bodies mandate changes necessitating price adjustments, such as modifications in the applicable VAT rate. In the event of such changes, we shall provide you with a notice of any resulting price adjustments.

1.8 Due to the way this tariff works, your In-Home Display will stop working. 

1.9 Next Drive tariff is a new and evolving beta product. Our communications and your online account may look and behave a little differently to normal as we continue to optimise the product.

2. Charges and payment.

2.1 We will work out your electricity charges by multiplying the relevant unit rate with how many Kilowatt hours (‘kwh’) you use during the off-peak and standard periods, using the half-hourly readings we get from your smart meter.

2.2 We will bill you on a monthly basis. Your bill will consist of the consumption charges calculated on the basis of your meter readings and the off-peak and standard unit rates, daily Standing Charge, and VAT at 5%.

2.3 If, for any reason, a technical fault has occurred, or your meter stops communicating and we are unable to obtain your usage, we will take your average consumption for peak and standard periods to estimate your bill(s) until the technical fault is corrected or your meter is communicating again. If we do not have sufficient consumption data, we will use average consumption figures provided by Ofgem.

2.4 In the event we are unable to start communicating with your meter again, we will contact you to discuss the options available. If we are unable to contact you, we will move you to our Standard Variable tariff (Next Flex) and let you know. You will then be able to choose another tariff of your choice.

2.5 In the event of a technical fault resulting in the inability to obtain the Customer’s usage data, or where the Customer’s meter ceases communication with the Supplier’s system, the Supplier will make reasonable efforts to re-request the missing Half-Hourly (HH) consumption data for a period of seven (7) consecutive days from the initial identification of the fault.

2.6 If the Supplier remains unable to collect the missing data after the seven (7) day period, the system will automatically estimate the missing volume using available read data from other periods. The charge for the estimated usage will be calculated using the product’s lowest unit rate to ensure the Customer is not unduly disadvantaged.

2.7 In instances where data is missing for more than four (4) days within a consecutive thirty (30) day period, the Supplier will apply the Customer’s historical consumption average to determine the charge for the uncollected data. The Supplier will also undertake a thorough investigation to identify and rectify the underlying cause of the communication failure.The Supplier will also make every effort to contact the customer throughout the investigation process to ensure transparency and resolution.

2.8 Where/if the missing data issue persists or does not meet the predefined criteria for automated resolution, the Supplier will conduct a manual intervention and ensure that billing is processed in an accurate and fair manner.

2.9 In the event the Supplier is unable to start communicating with the Customers’ meter again, we will contact you to discuss the options available. If the Supplier is unable to contact the Customer, they will move them to their Standard Variable tariff (Next Flex) and let them know in accordance with the Suppliers’ obligation.

3. Eligibility.

3.1 To be eligible for this tariff you must:

3.2 Must own or lease an electric or hybrid vehicle and charge it at your home. If you do not meet this eligibility criteria, we reserve the right to remove you from this tariff.

3.3 Have a smart meter that can send meter reads automatically.

3.4 Consent for us to obtain consumption data from your smart meter at 30 minute intervals. We will use this data to bill you, so you can view your energy consumption on your online account, and for settlement of our purchasing on the electricity markets.

3.5 You must pay for your energy by monthly Direct Debit, and manage your account online.

3.6 If you withdraw consent for us to read your electricity consumption through your smart meter every 30 minutes, the tariff will end, and you will move to our Standard Variable Tariff (SVT), Next Flex.

3.7 If you stop paying by Direct Debit and/or manage your account online, we reserve the right to end the Next Drive Tariff and switch you to our Standard Variable tariff, or another tariff of your choice for which Direct Debit and online account management are not a requirement.

3.8 You can keep this tariff if you move house and still meet the eligibility criteria.

4. Testing your smart meter.

4.1 As part of switching to this tariff, If you’re switching to us from another supplier we must run test-reads of your smart meter for up to 15 days. 

4.2 During this period, you will be on our Standard Variable Tariff (SVT), Next Flex.

4.3 If the tests are successful, your tariff begins when the tests have completed.

4.4 If the tests are  unsuccessful, you will remain our SVT, and we will contact you with options, for example, to switch back to your previous supplier, choose another supplier, continue on the SVT or choose one of our other products. On the SVT, your unit rate is the same all day (there would not be a lower off-peak unit rate(s) and time(s)).

4.5 If you are already an E.ON Next Customer, we must run test-reads of your smart meter for up to 5 days and you will remain on your existing tariff during this period.

4.6 If the tests are successful, your tariff begins when the tests have completed.

4.7 If the tests are unsuccessful, you will remain on your current tariff.

4.8 We reserve the right to withdraw this tariff at any point.

Zoom EV Terms and Conditions

These terms and conditions ("Agreement") govern your access to and use of the Zoom EV platform ("Platform"), offered by [E.ON Next] ("Company," "we," "our," or "us"). By using the Platform, you agree to comply with and be bound by the terms set forth herein.

1. Access to Zoom EV

1.1. Optional Benefit Ecosystem

E.ON Next offers you access to the Zoom EV platform, an online platform providing a range of benefits related to electric vehicle (EV) services ("Benefit Ecosystem"). Access to the Benefit Ecosystem through Zoom EV is entirely optional.

1.2. Eligibility

Access to Zoom EV is available only to customers who are on the E.ON Fix and Drive tariff ("Tariff"). You must be on the Tariff to receive access to the Zoom EV Benefit Ecosystem.

2. Sign-up and Account Creation

2.1. New Customers

New customers will be invited to access the Zoom EV platform once E.ON Next has taken over the energy supply at the property and the customer has an active account with us.

2.2. Account Access

Upon successful sign-up and account creation on the Zoom EV platform, you will have access to the Platform for a period of 12 months, even if you change your tariff or energy supplier during that period.

3. Notification of Benefits Platform

3.1. Email Notifications

By agreeing to these terms, you consent to receive email notifications regarding the optional benefits available through the Zoom EV platform. These emails will inform you about updates, new features, and available services related to the Benefit Ecosystem.

4. Use of Platform

4.1. No Obligation to Use

You acknowledge and agree that access to and use of the Zoom EV Benefit Ecosystem is entirely at your discretion. There is no obligation to use the platform, and you may opt-out at any time as per the instructions provided on the Platform.

5. Jurisdiction and Governing Law

5.1. Jurisdiction

This Agreement shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising out of or in connection with this Agreement shall be subject to the exclusive jurisdiction of the courts of England and Wales.

6. Miscellaneous

6.1. Amendments

E.ON Next reserves the right to amend, update, or modify these terms and conditions at any time. Any changes will be communicated to you via email, and continued use of the Platform after such changes will constitute your acceptance of the revised terms.

6.2. Severability

If any provision of this Agreement is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

6.3. Entire Agreement

This Agreement constitutes the entire understanding between you and E.ON Next regarding the use of the Zoom EV platform, and supersedes all prior discussions, agreements, or understandings, whether written or oral, relating to the subject matter herein.

By using the Zoom EV platform, you acknowledge that you have read, understood, and agree to these terms and conditions.

Terms for our Next Drive tariff (from 4 December 2024 to 9 April 2025).

Tariff Terms and Conditions.

In addition to E.ON Next standard residential terms and conditions the following terms will apply.  In the event of any inconsistency between these terms and the standard terms and conditions, these terms shall prevail.

1. About this tariff.

1.1 Tariff duration: This tariff offers electricity at a lower price during a daily defined ‘off peak’ period of 7 hours, and a higher standard rate at all other hours of the day.

1.2 Confirmation of your actual prices and off peak times will be sent to you by email.

1.3 No exit fees will apply if you decide to switch to another tariff or supplier within the 12 month period.

1.4 Charges: You shall be liable for the daily standing charge and unit rates for each fuel under this tariff. Additionally, Valued Added tax (VAT) shall be applied.

1.5 The prices stipulated in your contract shall remain unchanged except under the following circumstances:

1.6 You elect to change your tariff.

1.7 Governmental or regulatory bodies mandate changes necessitating price adjustments, such as modifications in the applicable VAT rate. In the event of such changes, we shall provide you with a notice of any resulting price adjustments.

1.8 Due to the way this tariff works, your In-Home Display will stop working. 

1.9 Next Drive tariff is a new and evolving beta product. Our communications and your online account may look and behave a little differently to normal as we continue to optimise the product.

2. Charges and payment.

2.1 We will work out your electricity charges by multiplying the relevant unit rate with how many Kilowatt hours (‘kwh’) you use during the off-peak and standard periods, using the half-hourly readings we get from your smart meter.

2.2 We will bill you on a monthly basis. Your bill will consist of the consumption charges calculated on the basis of your meter readings and the off-peak and standard unit rates, daily Standing Charge, and VAT at 5%.

2.3 The Customer’s bill will be calculated based on actual energy usage as recorded by the smart meter. Any failure of the meter to transmit accurate data will result in estimated billing until the issue is resolved.

2.4 The Customer will be liable for all charges incurred under the terms of this tariff.

2.5 In the event of a technical fault resulting in the inability to obtain the Customer’s usage data, or where the Customer’s meter ceases communication with the Supplier’s system, the Supplier will make reasonable efforts to re-request the missing Half-Hourly (HH) consumption data for a period of seven (7) consecutive days from the initial identification of the fault.

2.6 If the Supplier remains unable to collect the missing data after the seven (7) day period, the system will automatically estimate the missing volume using available read data from other periods. The charge for the estimated usage will be calculated using the product’s lowest unit rate to ensure the Customer is not unduly disadvantaged.

2.7 In instances where data is missing for more than four (4) days within a consecutive thirty (30) day period, the Supplier will apply the Customer’s historical consumption average to determine the charge for the uncollected data. The Supplier will also undertake a thorough investigation to identify and rectify the underlying cause of the communication failure.The Supplier will also make every effort to contact the customer throughout the investigation process to ensure transparency and resolution.

2.8 Where/if the missing data issue persists or does not meet the predefined criteria for automated resolution, the Supplier will conduct a manual intervention and ensure that billing is processed in an accurate and fair manner.

2.9 In the event the Supplier is unable to start communicating with the Customers’ meter again, we will contact you to discuss the options available. If the Supplier is unable to contact the Customer, they will move them to their Standard Variable tariff (Next Flex) and let them know in accordance with the Suppliers’ obligation.

3. Eligibility.

3.1 To be eligible for this tariff you must:

3.2 Must own or lease an electric or hybrid vehicle and charge it at your home. If you do not meet this eligibility criteria, we reserve the right to remove you from this tariff.

3.3 Have a smart meter that can send meter reads automatically.

3.4 Consent for us to obtain consumption data from your smart meter at 30 minute intervals. We will use this data to bill you, so you can view your energy consumption on your online account, and for settlement of our purchasing on the electricity markets.

3.5 You must pay for your energy by monthly Direct Debit, and manage your account online.

3.6 If you withdraw consent for us to read your electricity consumption through your smart meter every 30 minutes, the tariff will end, and you will move to our Standard Variable Tariff (SVT), Next Flex.

3.7 If you stop paying by Direct Debit and/or manage your account online, we reserve the right to end the Next Drive Tariff and switch you to our Standard Variable tariff, or another tariff of your choice for which Direct Debit and online account management are not a requirement.

3.8 You can keep this tariff if you move house and still meet the eligibility criteria.

4. Testing your smart meter.

4.1 As part of switching to this tariff, If you’re switching to us from another supplier we must run test-reads of your smart meter for up to 15 days. 

4.2 During this period, you will be on our Standard Variable Tariff (SVT), Next Flex.

4.3 If the tests are successful, your tariff begins when the tests have completed.

4.4 If the tests are  unsuccessful, you will remain our SVT, and we will contact you with options, for example, to switch back to your previous supplier, choose another supplier, continue on the SVT or choose one of our other products. On the SVT, your unit rate is the same all day (there would not be a lower off-peak unit rate(s) and time(s)).

4.5 If you are already an E.ON Next Customer, we must run test-reads of your smart meter for up to 5 days and you will remain on your existing tariff during this period.

4.6 If the tests are successful, your tariff begins when the tests have completed.

4.7 If the tests are unsuccessful, you will remain on your current tariff.

4.8 We reserve the right to withdraw this tariff at any point.

Zoom EV Terms and Conditions

These terms and conditions ("Agreement") govern your access to and use of the Zoom EV platform ("Platform"), offered by [E.ON Next] ("Company," "we," "our," or "us"). By using the Platform, you agree to comply with and be bound by the terms set forth herein.

1. Access to Zoom EV

1.1. Optional Benefit Ecosystem

E.ON Next offers you access to the Zoom EV platform, an online platform providing a range of benefits related to electric vehicle (EV) services ("Benefit Ecosystem"). Access to the Benefit Ecosystem through Zoom EV is entirely optional.

1.2. Eligibility

Access to Zoom EV is available only to customers who are on the E.ON Fix and Drive tariff ("Tariff"). You must be on the Tariff to receive access to the Zoom EV Benefit Ecosystem.

2. Sign-up and Account Creation

2.1. New Customers

New customers will be invited to access the Zoom EV platform once E.ON Next has taken over the energy supply at the property and the customer has an active account with us.

2.2. Account Access

Upon successful sign-up and account creation on the Zoom EV platform, you will have access to the Platform for a period of 12 months, even if you change your tariff or energy supplier during that period.

3. Notification of Benefits Platform

3.1. Email Notifications

By agreeing to these terms, you consent to receive email notifications regarding the optional benefits available through the Zoom EV platform. These emails will inform you about updates, new features, and available services related to the Benefit Ecosystem.

4. Use of Platform

4.1. No Obligation to Use

You acknowledge and agree that access to and use of the Zoom EV Benefit Ecosystem is entirely at your discretion. There is no obligation to use the platform, and you may opt-out at any time as per the instructions provided on the Platform.

5. Jurisdiction and Governing Law

5.1. Jurisdiction

This Agreement shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising out of or in connection with this Agreement shall be subject to the exclusive jurisdiction of the courts of England and Wales.

6. Miscellaneous

6.1. Amendments

E.ON Next reserves the right to amend, update, or modify these terms and conditions at any time. Any changes will be communicated to you via email, and continued use of the Platform after such changes will constitute your acceptance of the revised terms.

6.2. Severability

If any provision of this Agreement is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

6.3. Entire Agreement

This Agreement constitutes the entire understanding between you and E.ON Next regarding the use of the Zoom EV platform, and supersedes all prior discussions, agreements, or understandings, whether written or oral, relating to the subject matter herein.

By using the Zoom EV platform, you acknowledge that you have read, understood, and agree to these terms and conditions.

Terms for our Next Drive tariff (from 12 September 2024 to 3 December 2024).

Tariff Terms and Conditions.

In addition to E.ON Next standard residential terms and conditions the following terms will apply.  In the event of any inconsistency between these terms and the standard terms and conditions, these terms shall prevail.

About this tariff.

1.1 Tariff duration: This tariff offers electricity at a lower price during a daily defined ‘off peak’ period of 7 hours, and a higher standard rate at all other hours of the day.

1.2 Confirmation of your actual prices and off peak times will be sent to you by email.

1.3 No exit fees will apply if you decide to switch to another tariff or supplier within the 12 month period.

1.4 Charges: You shall be liable for the daily standing charge and unit rates for each fuel under this tariff. Additionally, Valued Added tax (VAT) shall be applied.

1.5 The prices stipulated in your contract shall remain unchanged except under the following circumstances:

1.6 You elect to change your tariff.

1.7 Governmental or regulatory bodies mandate changes necessitating price adjustments, such as modifications in the applicable VAT rate. In the event of such changes, we shall provide you with a notice of any resulting price adjustments.

1.8 Due to the way this tariff works, your In-Home Display will stop working. 

1.9 Next Drive tariff is a new and evolving beta product. Our communications and your online account may look and behave a little differently to normal as we continue to optimise the product.

Charges and payment.

2.1 We will work out your electricity charges by multiplying the relevant unit rate with how many Kilowatt hours (‘kwh’) you use during the off-peak and standard periods, using the half-hourly readings we get from your smart meter.

2.2 We will bill you on a monthly basis. Your bill will consist of the consumption charges calculated on the basis of your meter readings and the peak and standard unit rates, daily Standing Charge, and VAT at 5%.

2.3 If, for any reason, a technical fault has occurred, or your meter stops communicating and we are unable to obtain your usage, we will take your average consumption for peak and standard periods to estimate your bill(s) until the technical fault is corrected or your meter is communicating again. If we do not have sufficient consumption data, we will use average consumption figures provided by Ofgem.

2.4 In the event we are unable to start communicating with your meter again, we will contact you to discuss the options available. If we are unable to contact you, we will move you to our Standard Variable tariff (Next Flex) and let you know. You will then be able to choose another tariff of your choice.

Eligibility.

3.1 To be eligible for this tariff you must:

3.2 Own or lease an electric or hybrid vehicle, or have a solar storage system.

3.3 Have a smart meter that can send meter reads automatically.

3.4 Consent for us to obtain consumption data from your smart meter at 30 minute intervals. We will use this data to bill you, so you can view your energy consumption on your online account, and for settlement of our purchasing on the electricity markets.

3.5 You must pay for your energy by monthly Direct Debit, and manage your account online.

3.6 If you withdraw consent for us to read your electricity consumption through your smart meter every 30 minutes, the tariff will end, and you will move to our Standard Variable Tariff (SVT), Next Flex.

3.7 If you stop paying by Direct Debit and/or manage your account online, we reserve the right to end the Next Drive Tariff and switch you to our Standard Variable tariff, or another tariff of your choice for which Direct Debit and online account management are not a requirement.

3.8 You can keep this tariff if you move house and still meet the eligibility criteria.

Testing your smart meter.

4.1 As part of switching to this tariff, If you’re switching to us from another supplier we must run test-reads of your smart meter for up to 15 days. 

4.2 During this period, you will be on our Standard Variable Tariff (SVT), Next Flex.

4.3 If the tests are successful, your tariff begins when the tests have completed.

4.4 If the tests are  unsuccessful, you will remain our SVT, and we will contact you with options, for example, to switch back to your previous supplier, choose another supplier, continue on the SVT or choose one of our other products. On the SVT, your unit rate is the same all day (there would not be a lower off-peak unit rate(s) and time(s)).

4.5 If you are already an E.ON Next Customer, we must run test-reads of your smart meter for up to 5 days and you will remain on your existing tariff during this period.

4.6 If the tests are successful, your tariff begins when the tests have completed.

4.7 If the tests are unsuccessful, you will remain on your current tariff.

4.8 We reserve the right to withdraw this tariff at any point.

E.ON Next Home.

5.1 E.ON Next Home is our EV Smart charging app which you will be invited to use.

5.2 The EV charging features available on E.ON Next Home will not be available, or required, if you already have a charger with smart scheduling capability connected to E.ON  Home/E.ON Next Home.

5.3 If you leave E.ON Next, or switch to a tariff that is not eligible, then the functionality that allows you to connect your car will be withdrawn.

5.4 E.ON Next Home can be withdrawn at any time.

Terms for our Next Drive tariff (from 26 June 2024 to 11 September 2024).

About this tariff.

This tariff comes with 100% renewable electricity.

This tariff offers you the option to use electricity at a fixed lower (or zero) price (pence per Kilowatt hour unit rates) during ‘off peak’ hours.

Your welcome pack will show your actual prices and off peak times.

Depending on the product you choose, these typically would be:

  • 9-12p per Kilowatt hour between 12am/midnight and 7am in the morning, or

  • 0p per Kilowatt hour for 2 hours between 12am/midnight and 7am per Kilowatt.

(We may launch other prices and times, which you may be able to switch to if suitable).

This tariff would be suitable if you are going to be using more electricity than you currently do by:

  • Driving a battery-only electric vehicle more than 3000 a year (roughly 60 miles a week) and charging mostly at home through an EV charge-post (not a 3-pin plug socket), and or, fully charging a hybrid vehicle battery every night at home.

This tariff is very unlikely to be suitable (give you any reduced energy costs) for moving the electricity you currently use to the off-peak hours (such as changing when you use appliances and devices).

There is no fee if you decide to switch to another tariff during your contract.

Charges (how we work out your bill) and payment.

We will work out your bill by applying the unit rate to how many Kilowatt hours (‘kwh’) you use based on the half-hourly readings we get from your smart meter.

E.ON Next reserves the right to withdraw this tariff at any point. You must pay for your energy by monthly Direct Debit.

Eligibility.

To be eligible for this tariff you must have:

  • a smart meter (or agree to the installation of one) that can send meter reads automatically, and,

  • consented for us to read your electricity consumption (remotely) every 30 minutes.

  • The tariff needs this so that we can see when you use electricity each day and charge you the right pence per Kilowatt hour rate.

  • If you withdraw consent for us to read your electricity consumption through your smart meter every 30 minutes, we will apply the higher/highest unit rate to all your usage.

  • If your smart meter stops working, we may take your average consumption times and amounts to calculate your bill(s) until the meter is working.

Testing your smart meter.

As part of switching to this tariff, we must run test-reads of your smart meter for up to 5 days.

If the tests are successful, your tariff begins on your switch date (we will back-date your unit rates).

If the tests fail, we will put you onto our Standard Variable Tariff (SVT), and contact you with options, for example, to switch back to your previous supplier, choose another supplier, continue on the SVT or choose one of our other products. On the SVT, your unit rate is the same all day (there would not be a lower off-peak unit rate(s) and time(s).

Moving house.

You can keep this tariff if you move house and still meet the eligibility criteria.

E.ON Next Home.

E.ON Next Home is our EV Smart charging app which you will be invited to use.

The EV charging features available on E.ON Next Home will not be available, or required, if you already have a charger with smart scheduling capability connected to E.ON Home/E.ON Next Home.

If you leave E.ON Next, or switch to a tariff that is not eligible, then the functionality that allows you to connect your car will be withdrawn.

E.ON Next Home can be withdrawn at any time.

Terms for our Next Drive tariff (from 12 May 2023 to 25 June 2024).

About this tariff

This tariff offers you the option to use electricity at a fixed lower (or zero) price (pence per Kilowatt hour unit rates) during ‘off peak’ hours.

Your welcome pack will show your actual prices and off peak times.

Depending on the product you choose, these typically would be:

9-12p per Kilowatt hour between 12am/midnight and 7am in the morning, or

0p per Kilowatt hour for 2 hours between 12am/midnight and 7am per Kilowatt.

(We may launch other prices and times, which you may be able to switch to if suitable).

This tariff would be suitable if you are going to be using more electricity than you currently do by:

Driving a battery-only electric vehicle more than 3000 a year (roughly 60 miles a week) and charging mostly at home through an EV charge-post (not a 3-pin plug socket), and or, fully charging a hybrid vehicle battery every night at home.

This tariff is very unlikely to be suitable (give you any reduced energy costs) for moving the electricity you currently use to the off-peak hours (such as changing when you use appliances and devices).

There is no fee if you decide to switch to another tariff during your contract.

Charges (how we work out your bill) and payment

We will work out your bill by applying the unit rate to how many Kilowatt hours (‘kwh’) you use based on the half-hourly readings we get from your smart meter.

E.ON Next reserves the right to withdraw this tariff at any point. You must pay for your energy by monthly Direct Debit.

Eligibility

To be eligible for this tariff you must have

a smart meter (or agree to the installation of one) that can send meter reads automatically, and,

consented for us to read your electricity consumption (remotely) every 30 minutes.

The tariff needs this so that we can see when you use electricity each day and charge you the right pence per Kilowatt hour rate.

If you withdraw consent for us to read your electricity consumption through your smart meter every 30 minutes, we will apply the higher/highest unit rate to all your usage.

If your smart meter stops working, we may take your average consumption times and amounts to calculate your bill(s) until the meter is working.

Testing your smart meter

As part of switching to this tariff, we must run test-reads of your smart meter for up to 5 days.

If the tests are successful, your tariff begins on your switch date (we will back-date your unit rates).

If the tests fail, we will put you onto our Standard Variable Tariff (SVT), and contact you with options, for example, to switch back to your previous supplier, choose another supplier, continue on the SVT or choose one of our other products. On the SVT, your unit rate is the same all day (there would not be a lower off-peak unit rate(s) and time(s).

Moving House

You can keep this tariff if you move house and still meet the eligibility criteria.

E.ON Next Home

E.ON Next Home is our EV Smart charging app which you will be invited to use.

The EV charging features available on E.ON Next Home will not be available, or required, if you already have a charger with smart scheduling capability connected to E.ON Home/E.ON Next Home.

If you leave E.ON Next, or switch to a tariff that is not eligible, then the functionality that allows you to connect your car will be withdrawn.

E.ON Next Home can be withdrawn at any time.

Terms for our Next Drive tariff (up to 11 May 2023).

Terms and Conditions for customers on Next Drive.

If there is anything in this section that's different to what we say in our general terms and conditions, what we say in this section will take priority.

  • ‘Next Drive App’- refers to the ev.energy mobile application which you must download to your mobile device and configure your electric vehicle/charge point with it. The app is available through the various stores for mobile applications (iOS App Store, Android Play Store).

  • ‘Next Drive Credit’ - refers to the credit you will receive once a month for charging your vehicle between 12midnight and 4am.

  • ‘ev.energy’ – is the company that powers the Next Drive App.

  • ‘Smart Charge’ – means the ability to charge your electric vehicle at a lower price between 12midnight and 4am.

11.1 About this tariff

This tariff has a fixed unit rate for electricity that offers you the ability to Smart Charge your electric vehicle using the Next Drive App at the lower price between 12midnight and 4am, when you use the Next Drive App with Smart-Charging enabled. The Next Drive Credit for the difference in price between your standard electricity rate and the Smart Charge price will be credited to your account once a month.

You will receive no account credit for use of electricity for other purposes, other than charging your electric vehicle between 12midnight and 4am.

Eligibility

- you must have a standard credit meter or Economy 7 credit meter or a smart meter operating in credit mode; If you have an electricity meter with a separate register for heating, you can only have this tariff if you pay a single rate for all your energy usage.

- you must take both gas and electricity on this tariff. It’s not available as a single fuel.

- you must pay by fixed monthly Direct Debit.

- with this tariff you agree to the installation of a smart meter, where eligible. You are still eligible for this tariff if you currently have a smart meter installed or your property is currently ineligible for a smart meter.

- to be eligible for this tariff you need to own or lease an electric or plug-in hybrid vehicle which is registered with the DVLA, that you charge at home. Either your electric vehicle or home charger must be compatible with the Next Drive App. Details of the electric vehicles and home chargers that are compatible can be found at https://eonnext.com/tariffs/next-drive

- the Next Drive App is powered and supplied by ev.energy. The Next Drive App can only be used in accordance with ev.energy’s Terms and Conditions, found at https://ev.energy/terms-of-use/

- we may ask you to prove ownership or lease of the electric vehicle by asking for your number plate.

- if you don’t have a home electric vehicle charging point you will need to have this installed prior to taking this tariff. It is your responsibility to ensure you have a charger which works and is connected.

- you must maintain a broadband connection at your home and keep your EV Home Charger connected to it to enable communications with the EV Home Charger and keep its Smart functionality.

- you must be on supply with us and on the Next Drive tariff to be eligible for the Next Drive Credit.

Next Drive App and ev.energy

By agreeing to these terms and conditions, your personal data, such as your name, email address, account number and tariff information, will be shared with ev.energy for the purpose of displaying your costs and saving in the Next Drive App and to allow us to process your Next Drive Credit.

You are responsible for maintaining your electric vehicle and home charger as in accordance with the manufacturer’s instructions.

You agree to use the Next Drive App only in accordance with the ev.energy terms and conditions, which are also accessible via the Next Drive App. We are not liable for any costs, losses or damage that you suffer as a result of not doing so, or as a result of a problem caused by your mobile phone, computer, tablet or internet connection.

You must agree to download and use the smart charging app, ‘Next Drive’ and configure your electric vehicle/charge point with it.

You must have a smartphone capable of hosting apps and will need to have the following software installed - iOS 14 or newer, or Android 10.0 or newer.

The Next Drive App will ask you what time you need your electric vehicle charged by and the battery charge level you desire, will estimate your electric vehicle’s current battery level, and will then schedule as much charging as possible between 12midnight and 4am, the times when you benefit from cheaper electricity. The Next Drive App will take into account daylight savings. Please note – sometimes your vehicle may require some charging outside of the 12am-4am hours, for example because of the ready-by time you set in the app, or because of the amount of energy needed to charge your battery to the desired level. To ensure that your electric vehicle only charges between 12midnight and 4am each night, select the “only charge off-peak” option in the app’s settings.

If you have an Alfen charger you will need to make sure you detach your charger cable from your charge point to enable smart charging.

If you are unable to Smart Charge using the Next Drive App, through no fault of your own (for example due to an app outage or an app defect), during the hours of 12midnight and 4am, we will credit your account with a pro-rated Next Drive Credit for the period you were affected up to a maximum of £12.50 per month.

Next Drive Credit

The Next Drive Credit is a variable credit amount.

It is based on the volume of energy delivered to your electric vehicle while Smart Charging is enabled in the app. Note - If you disable Smart Charging in the Next Drive App, or ‘Boost’ charge your electric vehicle, that energy will not be eligible for the Next Drive Credit, even if it is delivered during the hours of 12midnight and 4am.

The tariff will offer a lower price of electricity for Smart Charging your electric vehicle only during the night, between 12midnight and 4am. The Next Drive Credit for the difference in price between your standard electricity rate and the charge price will be credited to your account once a month.

The Next Drive Credit will be visible on your bill/statement – due to the process of crediting your account there may be some variance between the information you see on the Next Drive App versus your bill/statement. This is due to our billing cycle not being in line with the charging periods on the Next Drive App – this will not affect the overall amount you get credited.

The Next Drive App has been tested to measure your electric vehicle charging consumption at a level of accuracy of ±2%. On this basis we will apply an extra 2% as standard to any Next Drive Credit so you and your payments are not adversely affected.

Next Drive and Moving House

Should you move house whilst being on the Next Drive tariff, you will not be able to take this tariff with you. When you move, give us a final meter reading and your new address so we can send you a final bill or any credit we owe you.

We reserve the right to withdraw the tariff at any point.

Terms for our Next Drive Smart tariff (from 1 October 2025 to 7 December 2025).

1. Tariff Terms and Conditions

1.1 In addition to E.ON Next standard residential terms and conditions the following terms will apply. In the event of any inconsistency between these terms and the standard terms and conditions, these terms shall prevail.

2. Contractual Agreement

2.1 This document constitutes a legally binding agreement between you ("the Customer") and E.ON Next ("the Supplier") for the provision of the Next Drive Smart tariff.

2.2 This tariff is a fixed-term contract for a period of 12 months, commencing from the date the Customers’ supply starts under this tariff.

3. Eligibility

3.1 To qualify for the Next Drive Smart Tariff, the Customer must:

3.1.1 Own or lease a compatible electric vehicle ("EV"). A list of compatible EVs can be found on our website.

3.1.2 Have a home EV charger installed at the premises.

3.1.3 Download and use the E.ON Next Home app to manage smart charging schedules.

3.1.4 Possess a functioning smart meter capable of transmitting half-hourly usage data to the Supplier.

3.1.5 Consent for the Supplier to obtain consumption data from their smart meter at 30 minute intervals. The Supplier will use this data to bill the Customer, provide the Customer with energy insights, suggest products and services (if marketing consent has been provided), predict energy demand, improve its products and services, reconcile energy purchased on the wholesale market (energy ‘settlement’), and to help keep the smart meter working.

3.1.6 If the Customer withdraws consent for the Supplier to read the electricity consumption through their smart meter every 30 minutes before the fixed terms contract period ends, the tariff will end, and they will move to our Standard Variable Tariff (SVT), Next Flex. When the fixed-term contract period has ended, the Supplier will continue to obtain and use the smart meter data, unless the Customer withdraws consent. More information can be found at eonenergy.com/privacy.

3.1.7 Pay by Direct Debit and manage the account online via the E.ON Next Home app.

3.1.8 If the Customer stops paying by Direct Debit, we reserve the right to end the Next Drive Smart Tariff and switch them to our Standard Variable tariff, or another tariff of their choice.

3.2 By entering this contract, the Customer confirms they meet these eligibility criteria.

4. About this tariff:

4.1 This tariff offers electricity at a lower price during a daily defined ‘off peak’ period of 6 hours, and a higher standard rate (referred to as the “peak” rate) at all other hours of the day.

4.2 This tariff allows the Customer to benefit from “Smart charging”, covered in clause 6. Customers must meet their obligations in order to remain eligible for the Next Drive Smart tariff.

4.3 Confirmation of your actual prices will be sent to you by email.

4.4 The tariff is a fixed-term contract for a period of 12 months, commencing from the date the Customer’s supply starts under this tariff.

4.5 No exit fees will apply if you decide to switch to another tariff or supplier within the 12 month period.

4.6 The prices stipulated in the Customers’ contract shall remain unchanged except under the following circumstances:

4.6.1 The Customer elects to change their tariff

4.6.2 Governmental or regulatory bodies mandate changes necessitating price adjustments, such as modifications in the applicable VAT rate. In the event of such changes, the Supplier shall provide the Customer with a notice of any resulting price adjustments

4.7 Due to the way this tariff works, the Customers’ In-Home Display will stop working. This is an industry wide issue, but the Customer will still be able to keep up to date with their usage through their app.

4.8 Next Drive Smart is a new and evolving beta product. Our communications and your online account may look and behave a little differently to normal as we continue to optimise the product.

4.9 Next Drive Smart Customers are also eligible for the E.ON Drive Comfort app, offering access to seamless vehicle charging at a wide range of locations across the UK.

4.10 We reserve the right to amend these terms and conditions at any time.

5. Charges and Payment

5.1 The tariff features both peak (6 AM to 12 AM) and off-peak (12 AM to 6 AM) unit rates.

5.2 When smart charging is enabled via the E.ON Next Home app, EV charging will occur at off-peak rates regardless of the time of charging.

5.3 The smart charging schedule will be visible in the E.ON Next Home app.

5.4 Charging initiated by the customer using the boost capability in the E.ON Next Home app (overriding smart charging) during peak hours will incur peak rates.

5.5 The Supplier reserves the right to modify rates during off-peak or peak periods in compliance with regulatory approval, but such changes will not affect the fixed-term nature of the tariff unless mutually agreed upon by both parties.

5.6 In the event of a technical fault resulting in the inability to obtain the Customer’s usage data, or where the Customer’s meter ceases communication with the Supplier’s system, the Supplier will make reasonable efforts to re-request the missing Half-Hourly (HH) consumption data for a period of seven (7) consecutive days from the initial identification of the fault.

5.7 If the Supplier remains unable to collect the missing data after the seven (7) day period, the system will automatically estimate the missing volume using available read data from other periods. The charge for the estimated usage will be calculated using the product’s lowest unit rate to ensure the Customer is not unduly disadvantaged.

5.8 In instances where data is missing for more than four (4) days within a consecutive thirty (30) day period, the Supplier will apply the Customer’s historical consumption average to determine the charge for the uncollected data. The Supplier will also undertake a thorough investigation to identify and rectify the underlying cause of the communication failure.The Supplier will also make every effort to contact the customer throughout the investigation process to ensure transparency and resolution.

5.9 Where/if the missing data issue persists or does not meet the predefined criteria for automated resolution, the Supplier will conduct a manual intervention and ensure that billing is processed in an accurate and fair manner.

5.10 In the event the Supplier is unable to start communicating with the Customers’ meter again, we will contact you to discuss the options available. If the Supplier is unable to contact the Customer, they will move them to their Standard Variable tariff (Next Flex) and let them know in accordance with the Suppliers’ obligation.

5.11 The Customer will be liable for all charges incurred under the terms of this tariff.

6. Smart Charging Obligations

6.1 The Customer must download the E.ON Next Home app, pair their EV, and set their charging preferences.

6.2 The Supplier will optimise charging schedules based on these preferences to ensure charging at the most cost-effective times.

6.3 If the Customer manually overrides the smart charging schedule to initiate a charge during peak hours, the Customer agrees to incur peak rate charges.

6.4 The customer acknowledges that EV charging should be scheduled exclusively through the E.ON Next Home app to benefit from this tariff.

6.5 The Customer acknowledges that failure to utilise the smart charging features as prescribed may result in higher electricity charges.

6.6 The Customer acknowledges and agrees that the use of smart charging via the E.ON Next Home app is a mandatory requirement for remaining on the E.ON Next Drive Smart tariff.

6.6.1 If the Customer fails to use the smart charging feature consistently, the Supplier reserves the right to notify the Customer that they are no longer eligible for the tariff. The Customer will be required to switch to an alternative tariff that is better suited to their usage patterns

6.6.2 The Supplier will give reasonable notice and support to help the Customer switch to a more suitable product if smart charging is not utilised as intended.

7. Data Collection and Privacy

7.1 By accepting this contract, the Customer consents to the collection and use of half-hourly electricity consumption data for billing purposes and to facilitate smart charging.

7.2 All personal data collected will be handled in accordance with applicable data protection legislation and the Supplier’s Privacy Policy. (eonenergy.com/privacy)

7.3 The Customer shall use the E.ON Next Home app to input charging preferences and authorise smart charging schedules.

7.4 To enable us to provide the smart charging services to the Customer, we will process the Customer’s personal data in accordance with the Supplier’s Privacy Policy.

7.5 In addition, we may be requested to share the following personal data with the Original Equipment Manufacturer (OEM) of the Customer’s electric vehicle and/or any third party involved in connecting to the Customer’s EV, which will be processed by them as a data controller:

  • Car make and model

  • Charger make and model

  • Your car’s battery capacity

  • Your charging preferences

  • Your charging schedules

  • Your timezone

  • Your EV’s plugged in status

  • Whether your car is at its home location.

8. Liability

8.1 The Supplier shall not be liable for any loss or damage arising from interruptions to the electricity supply or issues with smart charging functionality that are outside the Supplier’s control, including but not limited to, failure of the Customer’s EV charger or smart meter, network issues, or technical faults in the E.ON Next Home app.

8.2 The Supplier’s liability for any direct loss caused by breach of this agreement is limited to the total value of electricity supplied under this contract during the 12-month period. Indirect or consequential losses, including loss of business, profit, or goodwill, are expressly excluded.

8.3 Nothing in these terms shall limit or exclude the Supplier's liability for death or personal injury caused by negligence or for fraudulent misrepresentation.

9. Termination and Exit

9.1 The Customer may terminate this contract without incurring any exit fees by notifying the Supplier at any time during the 12-month term.

9.2 The Customer must give the Supplier reasonable notice before switching to a new energy supplier. Failure to do so may result in delays in processing the switch.

9.3 Upon termination, the Customer will need to disconnect their EV from the E.ON Next Home app. This can be done via the app or by getting in touch with us.

9.4 Upon termination, the Customer will remain liable for any outstanding payments due up to the effective date of termination.

9.5 If we (E.ON Next) choose to terminate the trial on the E.ON Next Home app, you will remain on the tariff prices unless you wish to change to another tariff. You will no longer be able to use the E.ON Next Home app, however you will be able to choose another app of your choice to manually schedule your car charging requirements.

10. Governing Law and Jurisdiction

10.1 This contract shall be governed by, and construed in accordance with, the laws of England and Wales.

10.2 Any disputes arising under or in connection with this contract shall be subject to the exclusive jurisdiction of the courts in England and Wales.

Zoom EV Terms and Conditions

These terms and conditions ("Agreement") govern your access to and use of the Zoom EV platform ("Platform"), offered by [E.ON Next] ("Company," "we," "our," or "us"). By using the Platform, you agree to comply with and be bound by the terms set forth herein.

1. Access to Zoom EV

1.1. Optional Benefit Ecosystem

E.ON Next offers access to the Zoom EV platform, an online platform providing a range of benefits related to electric vehicle (EV) services ("Benefit Ecosystem"). Access to the Benefit Ecosystem through Zoom EV is entirely optional.

1.2. Eligibility

Access to Zoom EV is available only to customers who are on our E.ON Next Drive Smart tariff ("Tariff"). You must be on the Tariff to receive access to the Zoom EV Benefit Ecosystem.

2. Sign-up and Account Creation

2.1. New Customers

New customers will be invited to access the Zoom EV platform once E.ON Next has taken over the energy supply at the property and the customer has an active account with us.

2.2. Account Access

Upon successful sign-up and account creation on the Zoom EV platform, you will have access to the Platform for a period of 12 months, even if you change your tariff or energy supplier during that period.

3. Notification of Benefits Platform

3.1. Email Notifications

By agreeing to these terms, you consent to receive email notifications regarding the optional benefits available through the Zoom EV platform. These emails will inform you about updates, new features, and available services related to the Benefit Ecosystem.

4. Use of Platform

4.1. No Obligation to Use

You acknowledge and agree that access to and use of the Zoom EV Benefit Ecosystem is entirely at your discretion. There is no obligation to use the platform, and you may opt-out at any time as per the instructions provided on the Platform.

5. Jurisdiction and Governing Law

5.1. Jurisdiction

This Agreement shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising out of or in connection with this Agreement shall be subject to the exclusive jurisdiction of the courts of England and Wales.

6. Miscellaneous

6.1. Amendments

E.ON Next reserves the right to amend, update, or modify these terms and conditions at any time. Any changes will be communicated to you via email, and continued use of the Platform after such changes will constitute your acceptance of the revised terms.

6.2. Severability

If any provision of this Agreement is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

6.3. Entire Agreement

This Agreement constitutes the entire understanding between you and E.ON Next regarding the use of the Zoom EV platform, and supersedes all prior discussions, agreements, or understandings, whether written or oral, relating to the subject matter herein.

By using the Zoom EV platform, you acknowledge that you have read, understood, and agree to these terms and conditions.

Terms for our Next Drive Smart tariff (from 1 August 2025 to 30 September 2025).

1. Tariff Terms and Conditions

1.1 In addition to E.ON Next standard residential terms and conditions the following terms will apply. In the event of any inconsistency between these terms and the standard terms and conditions, these terms shall prevail.

2. Contractual Agreement

2.1 This document constitutes a legally binding agreement between you ("the Customer") and E.ON Next ("the Supplier") for the provision of the Next Drive Smart tariff.

2.2 This tariff is a fixed-term contract for a period of 12 months, commencing from the date the Customers’ supply starts under this tariff.

3. Eligibility

3.1 To qualify for the Next Drive Smart Tariff, the Customer must:

3.1.1 Own or lease a compatible electric vehicle ("EV"). A list of compatible EVs can be found on our website.

3.1.2 Have a home EV charger installed at the premises.

3.1.3 Download and use the Next Connect app to manage smart charging schedules.

3.1.4 Possess a functioning smart meter capable of transmitting half-hourly usage data to the Supplier.

3.1.5 Consent for us to obtain consumption data from their smart meter at 30 minute intervals. The Supplier will use this data to bill the Customer.

3.1.6 If the Customer withdraws consent for us to read the electricity consumption through their smart meter every 30 minutes, the tariff will end, and they will move to our Standard Variable Tariff (SVT), Next Flex.

3.1.7 Pay by Direct Debit and manage the account online via the Next Connect app.

3.1.8 If the Customer stops paying by Direct Debit, we reserve the right to end the Next Drive Tariff and switch them to our Standard Variable tariff, or another tariff of their choice.

3.2 By entering this contract, the Customer confirms they meet these eligibility criteria.

4. About this tariff:

4.1 This tariff offers electricity at a lower price during a daily defined ‘off peak’ period of 6 hours, and a higher standard rate (referred to as the “peak” rate) at all other hours of the day.

4.2 This tariff allows the Customer to benefit from “Smart charging”, covered in clause 6. Customers must meet their obligations in order to remain eligible for the Next Drive Smart tariff.

4.3 Confirmation of your actual prices will be sent to you by email.

4.4 The tariff is a fixed-term contract for a period of 12 months, commencing from the date the Customer’s supply starts under this tariff.

4.5 No exit fees will apply if you decide to switch to another tariff or supplier within the 12 month period.

4.6 The prices stipulated in the Customers’ contract shall remain unchanged except under the following circumstances:

4.6.1 The Customer elects to change their tariff

4.6.2 Governmental or regulatory bodies mandate changes necessitating price adjustments, such as modifications in the applicable VAT rate. In the event of such changes, the Supplier shall provide the Customer with a notice of any resulting price adjustments

4.7 Due to the way this tariff works, the Customers’ In-Home Display will stop working. This is an industry wide issue, but the Customer will still be able to keep up to date with their usage through their app.

4.8 Next Drive Smart is a new and evolving beta product. Our communications and your online account may look and behave a little differently to normal as we continue to optimise the product.

4.9 Next Drive Smart Customers are also eligible for the E.ON Drive Comfort app, offering access to seamless vehicle charging at a wide range of locations across the UK.

4.10 We reserve the right to amend these terms and conditions at any time.

5. Charges and Payment

5.1 The tariff features both peak (6 AM to 12 AM) and off-peak (12 AM to 6 AM) unit rates.

5.2 When smart charging is enabled via the Next Connect app, EV charging will occur at off-peak rates regardless of the time of charging.

5.3 The smart charging schedule will be visible in the Next Connect app.

5.4 Charging conducted outside the smart charging schedule during peak hours will incur peak rates, as specified in the Customer’s tariff plan.

5.5 The Supplier reserves the right to modify rates during off-peak or peak periods in compliance with regulatory approval, but such changes will not affect the fixed-term nature of the tariff unless mutually agreed upon by both parties.

5.6 In the event of a technical fault resulting in the inability to obtain the Customer’s usage data, or where the Customer’s meter ceases communication with the Supplier’s system, the Supplier will make reasonable efforts to re-request the missing Half-Hourly (HH) consumption data for a period of seven (7) consecutive days from the initial identification of the fault.

5.7 If the Supplier remains unable to collect the missing data after the seven (7) day period, the system will automatically estimate the missing volume using available read data from other periods. The charge for the estimated usage will be calculated using the product’s lowest unit rate to ensure the Customer is not unduly disadvantaged.

5.8 In instances where data is missing for more than four (4) days within a consecutive thirty (30) day period, the Supplier will apply the Customer’s historical consumption average to determine the charge for the uncollected data. The Supplier will also undertake a thorough investigation to identify and rectify the underlying cause of the communication failure.The Supplier will also make every effort to contact the customer throughout the investigation process to ensure transparency and resolution.

5.9 Where/if the missing data issue persists or does not meet the predefined criteria for automated resolution, the Supplier will conduct a manual intervention and ensure that billing is processed in an accurate and fair manner.

5.10 In the event the Supplier is unable to start communicating with the Customers’ meter again, we will contact you to discuss the options available. If the Supplier is unable to contact the Customer, they will move them to their Standard Variable tariff (Next Flex) and let them know in accordance with the Suppliers’ obligation.

5.11 The Customer will be liable for all charges incurred under the terms of this tariff.

6. Smart Charging Obligations

6.1 The Customer must download the Next Connect app, pair their EV, and set their charging preferences.

6.2 The Supplier will optimise charging schedules based on these preferences to ensure charging at the most cost-effective times.

6.3 If the Customer manually overrides the smart charging schedule to initiate a charge during peak hours, the Customer agrees to incur peak rate charges.

6.4 The customer acknowledges that EV charging should be scheduled exclusively through the Next Connect app to benefit from this tariff.

6.5 The Customer acknowledges that failure to utilise the smart charging features as prescribed may result in higher electricity charges.

6.6 The Customer acknowledges and agrees that the use of smart charging via the Next Connect application is a mandatory requirement for remaining on the E.ON Next Drive Smart tariff.

6.6.1 If the Customer fails to use the smart charging feature consistently, the Supplier reserves the right to notify the Customer that they are no longer eligible for the tariff. The Customer will be required to switch to an alternative tariff that is better suited to their usage patterns

6.6.2 The Supplier will give reasonable notice and support to help the Customer switch to a more suitable product if smart charging is not utilised as intended.

7. Data Collection and Privacy

7.1 By accepting this contract, the Customer consents to the collection and use of half-hourly electricity consumption data for billing purposes and to facilitate smart charging.

7.2 All personal data collected will be handled in accordance with applicable data protection legislation and the Supplier’s Privacy Policy. (eonenergy.com/privacy)

7.3 The Customer shall use the Next Connect app to input charging preferences and authorise smart charging schedules.

7.4 To enable us to provide the smart charging services to the Customer, we will process the Customer’s personal data in accordance with the Supplier’s Privacy Policy.

7.5 In addition, we may be requested to share the following personal data with the Original Equipment Manufacturer (OEM) of the Customer’s electric vehicle and/or any third party involved in connecting to the Customer’s EV, which will be processed by them as a data controller:

Car make and model

Charger make and model

Your car’s battery capacity

Your charging preferences

Your charging schedules

Your timezone

Your EV’s plugged in status

Whether your car is at its home location.

8. Liability

8.1 The Supplier shall not be liable for any loss or damage arising from interruptions to the electricity supply or issues with smart charging functionality that are outside the Supplier’s control, including but not limited to, failure of the Customer’s EV charger or smart meter, network issues, or technical faults in the Next Connect app.

8.2 The Supplier’s liability for any direct loss caused by breach of this agreement is limited to the total value of electricity supplied under this contract during the 12-month period. Indirect or consequential losses, including loss of business, profit, or goodwill, are expressly excluded.

8.3 Nothing in these terms shall limit or exclude the Supplier's liability for death or personal injury caused by negligence or for fraudulent misrepresentation.

9. Termination and Exit

9.1 The Customer may terminate this contract without incurring any exit fees by notifying the Supplier at any time during the 12-month term.

9.2 The Customer must give the Supplier reasonable notice before switching to a new energy supplier. Failure to do so may result in delays in processing the switch.

9.3 Upon termination, the Customer will need to remove their EV from the Next Connect app. This can be done via the app or by getting in touch with us.

9.4 Upon termination, the Customer will remain liable for any outstanding payments due up to the effective date of termination.

9.5 If we (E.ON Next) choose to terminate the trial on the Next Connect app, you will remain on the tariff prices unless you wish to change to another tariff. You will no longer be able to use the Next Connect app, however you will be able to choose another app of your choice to manually schedule your car charging requirements.

10. Governing Law and Jurisdiction

10.1 This contract shall be governed by, and construed in accordance with, the laws of England and Wales.

10.2 Any disputes arising under or in connection with this contract shall be subject to the exclusive jurisdiction of the courts in England and Wales.

Zoom EV Terms and Conditions

These terms and conditions ("Agreement") govern your access to and use of the Zoom EV platform ("Platform"), offered by [E.ON Next] ("Company," "we," "our," or "us"). By using the Platform, you agree to comply with and be bound by the terms set forth herein.

1. Access to Zoom EV

1.1. Optional Benefit Ecosystem E.ON Next offers access to the Zoom EV platform, an online platform providing a range of benefits related to electric vehicle (EV) services ("Benefit Ecosystem"). Access to the Benefit Ecosystem through Zoom EV is entirely optional.

1.2. Eligibility

Access to Zoom EV is available only to customers who are on our E.ON Next Drive Smart tariff ("Tariff"). You must be on the Tariff to receive access to the Zoom EV Benefit Ecosystem.

2. Sign-up and Account Creation

2.1. New Customers

New customers will be invited to access the Zoom EV platform once E.ON Next has taken over the energy supply at the property and the customer has an active account with us.

2.2. Account Access

Upon successful sign-up and account creation on the Zoom EV platform, you will have access to the Platform for a period of 12 months, even if you change your tariff or energy supplier during that period.

3. Notification of Benefits Platform

3.1. Email Notifications

By agreeing to these terms, you consent to receive email notifications regarding the optional benefits available through the Zoom EV platform. These emails will inform you about updates, new features, and available services related to the Benefit Ecosystem.

4. Use of Platform

4.1. No Obligation to Use

You acknowledge and agree that access to and use of the Zoom EV Benefit Ecosystem is entirely at your discretion. There is no obligation to use the platform, and you may opt-out at any time as per the instructions provided on the Platform.

5. Jurisdiction and Governing Law

5.1. Jurisdiction

This Agreement shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising out of or in connection with this Agreement shall be subject to the exclusive jurisdiction of the courts of England and Wales.

6. Miscellaneous

6.1. Amendments

E.ON Next reserves the right to amend, update, or modify these terms and conditions at any time. Any changes will be communicated to you via email, and continued use of the Platform after such changes will constitute your acceptance of the revised terms.

6.2. Severability

If any provision of this Agreement is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

6.3. Entire Agreement

This Agreement constitutes the entire understanding between you and E.ON Next regarding the use of the Zoom EV platform, and supersedes all prior discussions, agreements, or understandings, whether written or oral, relating to the subject matter herein.

By using the Zoom EV platform, you acknowledge that you have read, understood, and agree to these terms and conditions.

Terms for our Next Drive Smart tariff (from 1 July 2025 to 31 July 2025).

1. Tariff Terms and Conditions

1.1 In addition to E.ON Next standard residential terms and conditions the following terms will apply. In the event of any inconsistency between these terms and the standard terms and conditions, these terms shall prevail.

2. Contractual Agreement

2.1 This document constitutes a legally binding agreement between you ("the Customer") and E.ON Next ("the Supplier") for the provision of the Next Drive Smart tariff.

2.2 This tariff is a fixed-term contract for a period of 12 months, commencing from the date the Customers’ supply starts under this tariff.

3. Eligibility

3.1 To qualify for the Next Drive Smart Tariff, the Customer must:

3.1.1 Own or lease a compatible electric vehicle ("EV"). A list of compatible EVs can be found on our website.

3.1.2 Have a home EV charger installed at the premises.

3.1.3 Download and use the Next Connect app to manage smart charging schedules.

3.1.4 Possess a functioning smart meter capable of transmitting half-hourly usage data to the Supplier.

3.1.5 Consent for us to obtain consumption data from their smart meter at 30 minute intervals. The Supplier will use this data to bill the Customer.

3.1.6 If the Customer withdraws consent for us to read the electricity consumption through their smart meter every 30 minutes, the tariff will end, and they will move to our Standard Variable Tariff (SVT), Next Flex.

3.1.7 Pay by Direct Debit and manage the account online via the Next Connect app.

3.1.8 If the Customer stops paying by Direct Debit, we reserve the right to end the Next Drive Tariff and switch them to our Standard Variable tariff, or another tariff of their choice.

3.2 By entering this contract, the Customer confirms they meet these eligibility criteria.

4. About this tariff:

4.1 This tariff offers electricity at a lower price during a daily defined ‘off peak’ period of 7 hours, and a higher standard rate (referred to as the “peak” rate) at all other hours of the day.

4.2 This tariff allows the Customer to benefit from “Smart charging”, covered in clause 4. Customers must meet their obligations in order to remain eligible for the Next Drive Smart tariff.

4.3 Confirmation of your actual prices will be sent to you by email.

4.4 The tariff is a fixed-term contract for a period of 12 months, commencing from the date the Customer’s supply starts under this tariff.

4.5 No exit fees will apply if you decide to switch to another tariff or supplier within the 12 month period.

4.6 The prices stipulated in the Customers’ contract shall remain unchanged except under the following circumstances:

4.6.1 The Customer elects to change their tariff

4.6.2 Governmental or regulatory bodies mandate changes necessitating price adjustments, such as modifications in the applicable VAT rate. In the event of such changes, the Supplier shall provide the Customer with a notice of any resulting price adjustments

4.7 Due to the way this tariff works, the Customers’ In-Home Display will stop working. This is an industry wide issue, but the Customer will still be able to keep up to date with their usage through their app.

4.8 Next Drive Smart is a new and evolving beta product. Our communications and your online account may look and behave a little differently to normal as we continue to optimise the product.

4.9 Next Drive Smart Customers are also eligible for the E.ON Drive Comfort app, offering access to seamless vehicle charging at a wide range of locations across the UK.

4.10 We reserve the right to amend these terms and conditions at any time.

5. Charges and Payment

5.1 The tariff features both peak (7 AM to 12 AM) and off-peak (12 AM to 7 AM) unit rates.

5.2 When smart charging is enabled via the Next Connect app, EV charging will occur at off-peak rates regardless of the time of charging.

5.3 The smart charging schedule will be visible in the Next Connect app.

5.4 Charging conducted outside the smart charging schedule during peak hours will incur peak rates, as specified in the Customer’s tariff plan

5.5 The Supplier reserves the right to modify rates during off-peak or peak periods in compliance with regulatory approval, but such changes will not affect the fixed-term nature of the tariff unless mutually agreed upon by both parties.

5.6 In the event of a technical fault resulting in the inability to obtain the Customer’s usage data, or where the Customer’s meter ceases communication with the Supplier’s system, the Supplier will make reasonable efforts to re-request the missing Half-Hourly (HH) consumption data for a period of seven (7) consecutive days from the initial identification of the fault.

5.7 If the Supplier remains unable to collect the missing data after the seven (7) day period, the system will automatically estimate the missing volume using available read data from other periods. The charge for the estimated usage will be calculated using the product’s lowest unit rate to ensure the Customer is not unduly disadvantaged.

5.8 In instances where data is missing for more than four (4) days within a consecutive thirty (30) day period, the Supplier will apply the Customer’s historical consumption average to determine the charge for the uncollected data. The Supplier will also undertake a thorough investigation to identify and rectify the underlying cause of the communication failure.The Supplier will also make every effort to contact the customer throughout the investigation process to ensure transparency and resolution.

5.9 Where/if the missing data issue persists or does not meet the predefined criteria for automated resolution, the Supplier will conduct a manual intervention and ensure that billing is processed in an accurate and fair manner.

5.10 In the event the Supplier is unable to start communicating with the Customers’ meter again, we will contact you to discuss the options available. If the Supplier is unable to contact the Customer, they will move them to their Standard Variable tariff (Next Flex) and let them know in accordance with the Suppliers’ obligation.

5.11 The Customer will be liable for all charges incurred under the terms of this tariff.

6. Smart Charging Obligations

6.1 The Customer must download the Next Connect app, pair their EV, and set their charging preferences.

6.2 The Supplier will optimise charging schedules based on these preferences to ensure charging at the most cost-effective times.

6.3 If the Customer manually overrides the smart charging schedule to initiate a charge during peak hours, the Customer agrees to incur peak rate charges.

6.4 The customer acknowledges that EV charging should be scheduled exclusively through the Next Connect app to benefit from this tariff.

6.5 The Customer acknowledges that failure to utilise the smart charging features as prescribed may result in higher electricity charges.

6.6 The Customer acknowledges and agrees that the use of smart charging via the Next Connect application is a mandatory requirement for remaining on the E.ON Next Drive Smart tariff.

6.6.1 If the Customer fails to use the smart charging feature consistently, the Supplier reserves the right to notify the Customer that they are no longer eligible for the tariff. The Customer will be required to switch to an alternative tariff that is better suited to their usage patterns

6.6.2 The Supplier will give reasonable notice and support to help the Customer switch to a more suitable product if smart charging is not utilised as intended.

7. Data Collection and Privacy

7.1 By accepting this contract, the Customer consents to the collection and use of half-hourly electricity consumption data for billing purposes and to facilitate smart charging.

7.2 All personal data collected will be handled in accordance with applicable data protection legislation and the Supplier’s Privacy Policy. (eonenergy.com/privacy)

7.3 The Customer shall use the Next Connect app to input charging preferences and authorise smart charging schedules.

7.4 To enable us to provide the smart charging services to the Customer, we will process the Customer’s personal data in accordance with the Supplier’s Privacy Policy.

7.5 In addition, we may be requested to share the following personal data with the Original Equipment Manufacturer (OEM) of the Customer’s electric vehicle and/or any third party involved in connecting to the Customer’s EV, which will be processed by them as a data controller:

  • Car make and model

  • Charger make and model

  • Your car’s battery capacity

  • Your charging preferences

  • Your charging schedules

  • Your timezone

  • Your EV’s plugged in status

  • Whether your car is at its home location.

Liability

8.1 The Supplier shall not be liable for any loss or damage arising from interruptions to the electricity supply or issues with smart charging functionality that are outside the Supplier’s control, including but not limited to, failure of the Customer’s EV charger or smart meter, network issues, or technical faults in the Next Connect app.

8.2 The Supplier’s liability for any direct loss caused by breach of this agreement is limited to the total value of electricity supplied under this contract during the 12-month period. Indirect or consequential losses, including loss of business, profit, or goodwill, are expressly excluded.

8.3 Nothing in these terms shall limit or exclude the Supplier's liability for death or personal injury caused by negligence or for fraudulent misrepresentation.

9. Termination and Exit

9.1 The Customer may terminate this contract without incurring any exit fees by notifying the Supplier at any time during the 12-month term.

9.2 The Customer must give the Supplier reasonable notice before switching to a new energy supplier. Failure to do so may result in delays in processing the switch.

9.3 Upon termination, the Customer will need to remove their EV from the Next Connect app. This can be done via the app or by getting in touch with us.

9.4 Upon termination, the Customer will remain liable for any outstanding payments due up to the effective date of termination.

9.5 If we (E.ON Next) choose to terminate the trial on the Next Connect app, you will remain on the tariff prices unless you wish to change to another tariff. You will no longer be able to use the Next Connect app, however you will be able to choose another app of your choice to manually schedule your car charging requirements.

10. Governing Law and Jurisdiction

10.1 This contract shall be governed by, and construed in accordance with, the laws of England and Wales.

10.2 Any disputes arising under or in connection with this contract shall be subject to the exclusive jurisdiction of the courts in England and Wales.

Zoom EV Terms and Conditions

These terms and conditions ("Agreement") govern your access to and use of the Zoom EV platform ("Platform"), offered by [E.ON Next] ("Company," "we," "our," or "us"). By using the Platform, you agree to comply with and be bound by the terms set forth herein.

1. Access to Zoom EV

1.1. Optional Benefit Ecosystem

E.ON Next offers you access to the Zoom EV platform, an online platform providing a range of benefits related to electric vehicle (EV) services ("Benefit Ecosystem"). Access to the Benefit Ecosystem through Zoom EV is entirely optional.

1.2. Eligibility

Access to Zoom EV is available only to customers who are on our E.ON Next Drive Smart tariff ("Tariff"). You must be on the Tariff to receive access to the Zoom EV Benefit Ecosystem.

2. Sign-up and Account Creation

2.1. New Customers

New customers will be invited to access the Zoom EV platform once E.ON Next has taken over the energy supply at the property and the customer has an active account with us.

2.2. Account Access

Upon successful sign-up and account creation on the Zoom EV platform, you will have access to the Platform for a period of 12 months, even if you change your tariff or energy supplier during that period.

3. Notification of Benefits Platform

3.1. Email Notifications

By agreeing to these terms, you consent to receive email notifications regarding the optional benefits available through the Zoom EV platform. These emails will inform you about updates, new features, and available services related to the Benefit Ecosystem.

4. Use of Platform

4.1. No Obligation to Use

You acknowledge and agree that access to and use of the Zoom EV Benefit Ecosystem is entirely at your discretion. There is no obligation to use the platform, and you may opt-out at any time as per the instructions provided on the Platform.

5. Jurisdiction and Governing Law

5.1. Jurisdiction

This Agreement shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising out of or in connection with this Agreement shall be subject to the exclusive jurisdiction of the courts of England and Wales.

6. Miscellaneous

6.1. Amendments

E.ON Next reserves the right to amend, update, or modify these terms and conditions at any time. Any changes will be communicated to you via email, and continued use of the Platform after such changes will constitute your acceptance of the revised terms.

6.2. Severability

If any provision of this Agreement is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

6.3. Entire Agreement

This Agreement constitutes the entire understanding between you and E.ON Next regarding the use of the Zoom EV platform, and supersedes all prior discussions, agreements, or understandings, whether written or oral, relating to the subject matter herein.

By using the Zoom EV platform, you acknowledge that you have read, understood, and agree to these terms and conditions.

Terms for our Next Drive Smart tariff (from 10 April 2025 to 30 June 2025).

Terms and Conditions: Next Drive Smart Tariff

1. Contractual Agreement

1.1 These terms and conditions apply in addition to our standard terms and conditions for residential customers. If there is a conflict between the terms of the two sets of terms and conditions, these will take precedence.

1.2 We reserve the right to amend these terms and conditions at any time.

1.3 This document constitutes a legally binding agreement between you ("the Customer") and E.ON Next ("the Supplier") for the provision of the Next Drive Smart Tariff.

1.4 The tariff is a fixed-term contract for a period of 12 months, commencing from the date the Customer’s supply starts under this tariff.

2. Eligibility

2.1 To qualify for the Next Drive Smart Tariff, the Customer must:

2.2 Own or lease a compatible electric vehicle ("EV").

2.3 Have a home EV charger installed at the premises.

2.4 Possess a functioning smart meter capable of transmitting half-hourly usage data to the Supplier.

2.5 Pay by Direct Debit and manage the account online via the Next Connect app.

2.6 By entering this contract, the Customer confirms they meet these eligibility criteria.

3. Charges and Rates

3.1 The tariff features both peak (7 AM to 12 AM) and off-peak (12 AM to 7 AM) unit rates.

3.2 When smart charging is enabled via the Next Connect app, EV charging will occur at off-peak rates regardless of the time of charging.

3.3 The smart charging schedule will be visible in the Next Connect app.

3.4 Charging conducted outside the smart charging schedule during peak hours will incur peak rates, as specified in the Customer’s tariff plan.

3.5 The Supplier reserves the right to modify rates during off-peak or peak periods in compliance with regulatory approval, but such changes will not affect the fixed-term nature of the tariff unless mutually agreed upon by both parties.

4. Data Collection and Privacy

4.1 By accepting this contract, the Customer consents to the collection and use of half-hourly electricity consumption data for billing purposes and to facilitate smart charging.

4.2 All personal data collected will be handled in accordance with applicable data protection legislation and the Supplier’s Privacy Policy. (eonenergy.com/privacy)

4.3 The Customer shall use the Next Connect app to input charging preferences and authorise smart charging schedules.

4.4 To enable us to provide the smart charging services to the Customer, we will process the Customer’s personal data in accordance with the Supplier’s Privacy Policy.

4.5 In addition, we may be requested to share the following personal data with the Original Equipment Manufacturer (OEM) of the Customer’s electric vehicle and/or any third party involved in connecting to the Customer’s EV, which will be processed by them as a data controller:

  • Car make and model

  • Charger make and model

  • Your car’s battery capacity

  • Your charging preferences

  • Your charging schedules

  • Your timezone

  • Your EV’s plugged in status

  • Whether your car is at its home location.

5. Smart Charging Obligations

5.1 The Customer must download the Next Connect app, pair their EV, and set their charging preferences.

5.2 The Supplier will optimise charging schedules based on these preferences to ensure charging at the most cost-effective times.

5.3 If the Customer manually overrides the smart charging schedule to initiate a charge during peak hours, the Customer agrees to incur peak rate charges.

5.4 The customer acknowledges that EV charging should be scheduled exclusively through the Next Connect app to benefit from this tariff.

5.5 The Customer acknowledges that failure to utilise the smart charging features as prescribed may result in higher electricity charges.

6. Billing and Payment Terms

6.1 All payments must be made via Direct Debit, and the Customer is responsible for ensuring that the Direct Debit mandate remains valid for the duration of the contract.

6.2 The Customer’s bill will be calculated based on actual energy usage as recorded by the smart meter. Any failure of the meter to transmit accurate data will result in estimated billing until the issue is resolved.

6.3 The Customer will be liable for all charges incurred under the terms of this tariff

6.4 In the event of a technical fault resulting in the inability to obtain the Customer’s usage data, or where the Customer’s meter ceases communication with the Supplier’s system, the Supplier will make reasonable efforts to re-request the missing Half-Hourly (HH) consumption data for a period of seven (7) consecutive days from the initial identification of the fault.

6.5 If the Supplier remains unable to collect the missing data after the seven (7) day period, the system will automatically estimate the missing volume using available read data from other periods. The charge for the estimated usage will be calculated using the product’s lowest unit rate to ensure the Customer is not unduly disadvantaged.

6.6 In instances where data is missing for more than four (4) days within a consecutive thirty (30) day period, the Supplier will apply the Customer’s historical consumption average to determine the charge for the uncollected data. The Supplier will also undertake a thorough investigation to identify and rectify the underlying cause of the communication failure.The Supplier will also make every effort to contact the customer throughout the investigation process to ensure transparency and resolution.

7. Liability

7.1 The Supplier shall not be liable for any loss or damage arising from interruptions to the electricity supply or issues with smart charging functionality that are outside the Supplier’s control, including but not limited to, failure of the Customer’s EV charger or smart meter, network issues, or technical faults in the Next Connect app.

7.2 The Supplier’s liability for any direct loss caused by breach of this agreement is limited to the total value of electricity supplied under this contract during the 12-month period. Indirect or consequential losses, including loss of business, profit, or goodwill, are expressly excluded.

7.3 Nothing in these terms shall limit or exclude the Supplier's liability for death or personal injury caused by negligence or for fraudulent misrepresentation.

8. Termination and Exit

8.1 The Customer may terminate this contract without incurring any exit fees by notifying the Supplier at any time during the 12-month term.

8.2 The Customer must give the Supplier reasonable notice before switching to a new energy supplier. Failure to do so may result in delays in processing the switch.

8.3 Upon termination, the Customer will need to remove their EV from the Next Connect app. This can be done via the app or by getting in touch with us.

8.4 Upon termination, the Customer will remain liable for any outstanding payments due up to the effective date of termination.

8.5 If we (E.ON Next) choose to terminate the trial on the Next Connect app, you will remain on the tariff prices unless you wish to change to another tariff. You will no longer be able to use the Next Connect app, however you will be able to choose another app of your choice to manually schedule your car charging requirements.

9. Smart Charging requirements

9.1 The Customer acknowledges and agrees that the use of smart charging via the Next Connect application is a mandatory requirement for remaining on the E.ON Next Drive Smart tariff.

9.2 If the Customer fails to use the smart charging feature consistently, the Supplier reserves the right to notify the Customer that they are no longer eligible for the tariff. The Customer will be required to switch to an alternative tariff that is better suited to their usage patterns

9.3 The Supplier will give reasonable notice and support to help the Customer switch to a more suitable product if smart charging is not utilised as intended.

10. Governing Law and Jurisdiction

10.1 This contract shall be governed by, and construed in accordance with, the laws of England and Wales

10.2 Any disputes arising under or in connection with this contract shall be subject to the exclusive jurisdiction of the courts in England and Wales.

Terms for our Next Drive Smart tariff (up to 9 April 2025).

Terms and Conditions: Next Drive Smart Tariff

1. Contractual Agreement

1.1 These terms and conditions apply in addition to our standard terms and conditions for residential customers. If there is a conflict between the terms of the two sets of terms and conditions, these will take precedence.

1.2 We reserve the right to amend these terms and conditions at any time.

1.3 This document constitutes a legally binding agreement between you ("the Customer") and E.ON Next ("the Supplier") for the provision of the Next Drive Smart Tariff.

1.4 The tariff is a fixed-term contract for a period of 12 months, commencing from the date the Customer’s supply starts under this tariff.

2. Eligibility

2.1 To qualify for the Next Drive Smart Tariff, the Customer must:

2.2 Own or lease a compatible electric vehicle ("EV").

2.3 Have a home EV charger installed at the premises.

2.4 Possess a functioning smart meter capable of transmitting half-hourly usage data to the Supplier.

2.5 Pay by Direct Debit and manage the account online via the Next Connect app.

2.6 By entering this contract, the Customer confirms they meet these eligibility criteria.

3. Charges and Rates

3.1 The tariff features both peak (7 AM to 12 AM) and off-peak (12 AM to 7 AM) unit rates.

3.2 When smart charging is enabled via the Next Connect app, EV charging will occur at off-peak rates regardless of the time of charging.

3.3 The smart charging schedule will be visible in the Next Connect app.

3.4 Charging conducted outside the smart charging schedule during peak hours will incur peak rates, as specified in the Customer’s tariff plan.

3.5 The Supplier reserves the right to modify rates during off-peak or peak periods in compliance with regulatory approval, but such changes will not affect the fixed-term nature of the tariff unless mutually agreed upon by both parties.

4. Data Collection and Privacy

4.1 By accepting this contract, the Customer consents to the collection and use of half-hourly electricity consumption data for billing purposes and to facilitate smart charging.

4.2 All personal data collected will be handled in accordance with applicable data protection legislation and the Supplier’s Privacy Policy. (eonenergy.com/privacy)

4.3 The Customer shall use the Next Connect app to input charging preferences and authorise smart charging schedules.

4.4 To enable us to provide the smart charging services to the Customer, we will process the Customer’s personal data in accordance with the Supplier’s Privacy Policy.

4.5 In addition, we may be requested to share the following personal data with the Original Equipment Manufacturer (OEM) of the Customer’s electric vehicle and/or any third party involved in connecting to the Customer’s EV, which will be processed by them as a data controller:

  • Car make and model

  • Charger make and model

  • Your car’s battery capacity

  • Your charging preferences

  • Your charging schedules

  • Your timezone

  • Your EV’s plugged in status

  • Whether your car is at its home location.

5. Smart Charging Obligations

5.1 The Customer must download the Next Connect app, pair their EV, and set their charging preferences.

5.2 The Supplier will optimise charging schedules based on these preferences to ensure charging at the most cost-effective times.

5.3 If the Customer manually overrides the smart charging schedule to initiate a charge during peak hours, the Customer agrees to incur peak rate charges.

5.4 The customer acknowledges that EV charging should be scheduled exclusively through the Next Connect app to benefit from this tariff.

5.5 The Customer acknowledges that failure to utilise the smart charging features as prescribed may result in higher electricity charges.

6. Payment Terms

6.1 All payments must be made via Direct Debit, and the Customer is responsible for ensuring that the Direct Debit mandate remains valid for the duration of the contract.

6.2 The Customer’s bill will be calculated based on actual energy usage as recorded by the smart meter. Any failure of the meter to transmit accurate data will result in estimated billing until the issue is resolved.

6.3 The Customer will be liable for all charges incurred under the terms of this tariff

7. Liability

7.1 The Supplier shall not be liable for any loss or damage arising from interruptions to the electricity supply or issues with smart charging functionality that are outside the Supplier’s control, including but not limited to, failure of the Customer’s EV charger or smart meter, network issues, or technical faults in the Next Connect app.

7.2 The Supplier’s liability for any direct loss caused by breach of this agreement is limited to the total value of electricity supplied under this contract during the 12-month period. Indirect or consequential losses, including loss of business, profit, or goodwill, are expressly excluded.

7.3 Nothing in these terms shall limit or exclude the Supplier's liability for death or personal injury caused by negligence or for fraudulent misrepresentation.

8. Termination and Exit

8.1 The Customer may terminate this contract without incurring any exit fees by notifying the Supplier at any time during the 12-month term.

8.2 The Customer must give the Supplier reasonable notice before switching to a new energy supplier. Failure to do so may result in delays in processing the switch.

8.3 Upon termination, the Customer will need to remove their EV from the Next Connect app. This can be done via the app or by getting in touch with us.

8.4 Upon termination, the Customer will remain liable for any outstanding payments due up to the effective date of termination.

8.5 If we (E.ON Next) choose to terminate the trial on the Next Connect app, you will remain on the tariff prices unless you wish to change to another tariff. You will no longer be able to use the Next Connect app, however you will be able to choose another app of your choice to manually schedule your car charging requirements.

9. Smart Charging requirements

9.1 The Customer acknowledges and agrees that the use of smart charging via the Next Connect application is a mandatory requirement for remaining on the E.ON Next Drive Smart tariff.

9.2 If the Customer fails to use the smart charging feature consistently, the Supplier reserves the right to notify the Customer that they are no longer eligible for the tariff. The Customer will be required to switch to an alternative tariff that is better suited to their usage patterns

9.3 The Supplier will give reasonable notice and support to help the Customer switch to a more suitable product if smart charging is not utilised as intended.

10. Governing Law and Jurisdiction

10.1 This contract shall be governed by, and construed in accordance with, the laws of England and Wales

10.2 Any disputes arising under or in connection with this contract shall be subject to the exclusive jurisdiction of the courts in England and Wales

Terms for our Next Miles tariff.

Terms and Conditions for customers on Next Miles

In addition to E.ON Next standard terms and conditions the following terms will apply for our Next Miles tariff:-

Next Miles Credit

The Next Miles credit is a fixed credit amount – as confirmed in your welcome letter and only available to customers who own or lease (including company car drivers) an electric or plug-in hybrid vehicle that’s registered with the DVLA. We may ask you to prove ownership or lease of the vehicle by asking for your number plate. The Next Miles credit will only be paid for one electric or hybrid vehicle per household.

The Next Miles credit will be applied to your electricity account after 6 months of being supplied on this tariff.

Calculation of the Next Miles credit

Based on the current 2018 model Nissan Leaf with a 40 Kilowatt Hour (kWh) battery and a combined range of 177 miles, 1kWh is the equivalent of 4.425 miles. 850 EV Miles credit divided by 4.425 multiplied by the UK National Average unrestricted electricity unit rate of this tariff as of June 2018 (15.295p/KwH ex VAT), which equals £30.

Terms for our Next Drive Smart tariff (from 2 February 2026 to 24 August 2026)

1. Tariff Terms and Conditions

1.1 In addition to E.ON Next standard residential terms and conditions the following terms will apply. In the event of any inconsistency between these terms and the standard terms and conditions, these terms shall prevail.

2. Contractual Agreement

2.1 This document constitutes a legally binding agreement between you ("the Customer") and E.ON Next ("the Supplier") for the provision of the Next Drive Smart tariff.

2.2 This tariff is a fixed-term contract for a period of 12 months, commencing from the date the Customers’ supply starts under this tariff.

3. Eligibility

3.1 To qualify for the Next Drive Smart Tariff, the Customer must:

3.1.1 Own or lease a compatible electric vehicle ("EV"). A list of compatible EVs can be found on our website.

3.1.2 Have a home EV charger installed at the premises.

3.1.3 Download and use the E.ON Next Home app to manage smart charging schedules.

3.1.4 Possess a functioning smart meter capable of transmitting half-hourly usage data to the Supplier.

3.1.5 Consent for the Supplier to obtain consumption data from their smart meter at 30 minute intervals. The Supplier will use this data to bill the Customer, provide the Customer with energy insights, suggest products and services (if marketing consent has been provided), predict energy demand, improve its products and services, reconcile energy purchased on the wholesale market (energy ‘settlement’), and to help keep the smart meter working.

3.1.6 If the Customer withdraws consent for the Supplier to read the electricity consumption through their smart meter every 30 minutes before the fixed terms contract period ends, the tariff will end, and they will move to our Standard Variable Tariff (SVT), Next Flex. When the fixed-term contract period has ended, the Supplier will continue to obtain and use the smart meter data, unless the Customer withdraws consent. More information can be found at eonenergy.com/privacy.

3.1.7 Pay by Direct Debit and manage the account online via the E.ON Next Home app.

3.1.8 If the Customer stops paying by Direct Debit, we reserve the right to end the Next Drive Smart Tariff and switch them to our Standard Variable tariff, or another tariff of their choice.

3.2 By entering this contract, the Customer confirms they meet these eligibility criteria.

4. About this tariff:

4.1 This tariff offers electricity at a lower price during a daily defined ‘off peak’ period of 6 hours, and a higher standard rate (referred to as the “peak” rate) at all other hours of the day.

4.2 This tariff allows the Customer to benefit from “Smart charging”, covered in clause 6. Customers must meet their obligations in order to remain eligible for the Next Drive Smart tariff.

4.3 Confirmation of your actual prices will be sent to you by email.

4.4 The tariff is a fixed-term contract for a period of 12 months, commencing from the date the Customer’s supply starts under this tariff.

4.5 No exit fees will apply if you decide to switch to another tariff or supplier within the 12 month period.

4.6 The prices stipulated in the Customers’ contract shall remain unchanged except under the following circumstances:

4.6.1 The Customer elects to change their tariff

4.6.2 Governmental or regulatory bodies mandate changes necessitating price adjustments, such as modifications in the applicable VAT rate. In the event of such changes, the Supplier shall provide the Customer with a notice of any resulting price adjustments

4.7 Due to the way this tariff works, the Customers’ In-Home Display will stop working. This is an industry wide issue, but the Customer will still be able to keep up to date with their usage through their app.

4.8 Next Drive Smart is a new and evolving beta product. Our communications and your online account may look and behave a little differently to normal as we continue to optimise the product.

4.9 We reserve the right to amend these terms and conditions at any time.

5. Charges and Payment

5.1 The tariff features both peak (7 AM to 12 AM) and off-peak (12 AM to 7 AM) unit rates.

5.2 When smart charging is enabled via the E.ON Next Home app, EV charging will always occur at off-peak rates as long as the charge is scheduled to complete between 4AM and 11AM. 'When smart charging is enabled via the E.ON Next Home app, EV charging will always occur at off-peak rates as long as the charge is scheduled to complete between 4AM and 11AM.'

5.3 The smart charging schedule will be visible in the E.ON Next Home app.

5.4 Charging initiated by the customer using the boost capability in the E.ON Next Home app (overriding smart charging) during peak hours will incur peak rates.

5.5 The Supplier reserves the right to modify rates during off-peak or peak periods in compliance with regulatory approval, but such changes will not affect the fixed-term nature of the tariff unless mutually agreed upon by both parties.

5.6 In the event of a technical fault resulting in the inability to obtain the Customer’s usage data, or where the Customer’s meter ceases communication with the Supplier’s system, the Supplier will make reasonable efforts to re-request the missing Half-Hourly (HH) consumption data for a period of seven (7) consecutive days from the initial identification of the fault.

5.7 If the Supplier remains unable to collect the missing data after the seven (7) day period, the system will automatically estimate the missing volume using available read data from other periods. The charge for the estimated usage will be calculated using the product’s lowest unit rate to ensure the Customer is not unduly disadvantaged.

5.8 In instances where data is missing for more than four (4) days within a consecutive thirty (30) day period, the Supplier will apply the Customer’s historical consumption average to determine the charge for the uncollected data. The Supplier will also undertake a thorough investigation to identify and rectify the underlying cause of the communication failure.The Supplier will also make every effort to contact the customer throughout the investigation process to ensure transparency and resolution.

5.9 Where/if the missing data issue persists or does not meet the predefined criteria for automated resolution, the Supplier will conduct a manual intervention and ensure that billing is processed in an accurate and fair manner.

5.10 In the event the Supplier is unable to start communicating with the Customers’ meter again, we will contact you to discuss the options available. If the Supplier is unable to contact the Customer, they will move them to their Standard Variable tariff (Next Flex) and let them know in accordance with the Suppliers’ obligation.

5.11 The Customer will be liable for all charges incurred under the terms of this tariff.

6. Smart Charging Obligations

6.1 The Customer must download the E.ON Next Home app, pair their EV, and set their charging preferences.

6.2 The Supplier will optimise charging schedules based on these preferences to ensure charging at the most cost-effective times.

6.3 If the Customer manually overrides the smart charging schedule to initiate a charge during peak hours, the Customer agrees to incur peak rate charges.

6.4 The customer acknowledges that EV charging should be scheduled exclusively through the E.ON Next Home app to benefit from this tariff.

6.5 The Customer acknowledges that failure to utilise the smart charging features as prescribed may result in higher electricity charges.

6.6 The Customer acknowledges and agrees that the use of smart charging via the E.ON Next Home app is a mandatory requirement for remaining on the E.ON Next Drive Smart tariff.

6.6.1 If the Customer fails to use the smart charging feature consistently, the Supplier reserves the right to notify the Customer that they are no longer eligible for the tariff. The Customer will be required to switch to an alternative tariff that is better suited to their usage patterns

6.6.2 The Supplier will give reasonable notice and support to help the Customer switch to a more suitable product if smart charging is not utilised as intended.

6.7 The Customer understands that in certain cases a third party API or vendor change, such as an update to the car manufacturer app, may alter or interrupt smart charging functionality. In this circumstance the customer may lose access to smart charging. If the Supplier is aware of this issue the Customer will be contacted to resolve the issue or discuss potential options.

7. Data Collection and Privacy

7.1 By accepting this contract, the Customer consents to the collection and use of half-hourly electricity consumption, usage and associated data. This data is to be used for billing purposes and to facilitate smart charging, as well as for analytical purposes.

7.2 All personal data collected will be handled in accordance with applicable data protection legislation and the Supplier’s Privacy Policy. (eonenergy.com/privacy)

7.3 The Customer shall use the E.ON Next Home app to input charging preferences and authorise smart charging schedules.

7.4 To enable us to provide the smart charging services to the Customer, we will process the Customer’s personal data in accordance with the Supplier’s Privacy Policy.

7.5 In addition, we may be requested to share the following personal data with the Original Equipment Manufacturer (OEM) of the Customer’s electric vehicle and/or any third party involved in connecting to the Customer’s EV, which will be processed by them as a data controller:

Car make and model

Charger make and model

Your car’s battery capacity

Your charging preferences

Your charging schedules

Your timezone

Your EV’s plugged in status

Whether your car is at its home location.

7.6 The customer authorises E.ON Next to enter their EV into Flexibility Service contracts, and to share relevant data with the relevant Market and Network operators. This includes but is not limited to your half-hourly consumption data, home address and Meter Point Administration Number (MPAN) where necessary.

7.7 The customer agrees not to separately enter their EV into third party schemes that enter them into a Flexibility scheme, for example the Demand Flexibility Service.

8. Liability

8.1 The Supplier shall not be liable for any loss or damage arising from interruptions to the electricity supply or issues with smart charging functionality that are outside the Supplier’s control, including but not limited to, failure of the Customer’s EV charger or smart meter, network issues, or technical faults in the E.ON Next Home app.

8.2 The Supplier’s liability for any direct loss caused by breach of this agreement is limited to the total value of electricity supplied under this contract during the 12-month period. Indirect or consequential losses, including loss of business, profit, or goodwill, are expressly excluded.

8.3 Nothing in these terms shall limit or exclude the Supplier's liability for death or personal injury caused by negligence or for fraudulent misrepresentation.

9. Termination and Exit

9.1 The Customer may terminate this contract without incurring any exit fees by notifying the Supplier at any time during the 12-month term.

9.2 The Customer must give the Supplier reasonable notice before switching to a new energy supplier. Failure to do so may result in delays in processing the switch.

9.3 Upon termination, the Customer will need to disconnect their EV from the E.ON Next Home app. This can be done via the app or by getting in touch with us.

9.4 Upon termination, the Customer will remain liable for any outstanding payments due up to the effective date of termination.

9.5 If we (E.ON Next) choose to terminate the trial on the E.ON Next Home app, you will remain on the tariff prices unless you wish to change to another tariff. You will no longer be able to use the E.ON Next Home app, however you will be able to choose another app of your choice to manually schedule your car charging requirements.

10. Governing Law and Jurisdiction

10.1 This contract shall be governed by, and construed in accordance with, the laws of England and Wales.

10.2 Any disputes arising under or in connection with this contract shall be subject to the exclusive jurisdiction of the courts in England and Wales.

Zoom EV Terms and Conditions

These terms and conditions ("Agreement") govern your access to and use of the Zoom EV platform ("Platform"), offered by [E.ON Next] ("Company," "we," "our," or "us"). By using the Platform, you agree to comply with and be bound by the terms set forth herein.

1. Access to Zoom EV

1.1. Optional Benefit Ecosystem

E.ON Next offers access to the Zoom EV platform, an online platform providing a range of benefits related to electric vehicle (EV) services ("Benefit Ecosystem"). Access to the Benefit Ecosystem through Zoom EV is entirely optional.

1.2. Eligibility

Access to Zoom EV is available only to customers who are on our E.ON Next Drive Smart tariff ("Tariff"). You must be on the Tariff to receive access to the Zoom EV Benefit Ecosystem.

2. Sign-up and Account Creation

2.1. New Customers

New customers will be invited to access the Zoom EV platform once E.ON Next has taken over the energy supply at the property and the customer has an active account with us.

2.2. Account Access

Upon successful sign-up and account creation on the Zoom EV platform, you will have access to the Platform for a period of 12 months, even if you change your tariff or energy supplier during that period.

3. Notification of Benefits Platform

3.1. Email Notifications

By agreeing to these terms, you consent to receive email notifications regarding the optional benefits available through the Zoom EV platform. These emails will inform you about updates, new features, and available services related to the Benefit Ecosystem.

4. Use of Platform

4.1. No Obligation to Use

You acknowledge and agree that access to and use of the Zoom EV Benefit Ecosystem is entirely at your discretion. There is no obligation to use the platform, and you may opt-out at any time as per the instructions provided on the Platform.

5. Jurisdiction and Governing Law

5.1. Jurisdiction

This Agreement shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising out of or in connection with this Agreement shall be subject to the exclusive jurisdiction of the courts of England and Wales.

6. Miscellaneous

6.1. Amendments

E.ON Next reserves the right to amend, update, or modify these terms and conditions at any time. Any changes will be communicated to you via email, and continued use of the Platform after such changes will constitute your acceptance of the revised terms.

6.2. Severability

If any provision of this Agreement is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

6.3. Entire Agreement

This Agreement constitutes the entire understanding between you and E.ON Next regarding the use of the Zoom EV platform, and supersedes all prior discussions, agreements, or understandings, whether written or oral, relating to the subject matter herein.

By using the Zoom EV platform, you acknowledge that you have read, understood, and agree to these terms and conditions.

Terms for our Next Drive tariff (from 2 February 2026 to 24 August 2026).

1. Tariff Terms and Conditions

1.1 In addition to E.ON Next standard residential terms and conditions the following terms will apply. In the event of any inconsistency between these terms and the standard terms and conditions, these terms shall prevail.

2. Contractual agreement

2.1 This document constitutes a legally binding agreement between you ("the Customer") and E.ON Next ("the Supplier") for the provision of the Next Drive tariff.

2.2 This tariff is a fixed-term contract for a period of 12 months, commencing from the date the Customers’ supply starts under this tariff.

3. Eligibility

3.1 To be eligible for this tariff the customer must:

3.1.1 Own or lease an electric or hybrid vehicle and charge it at their home. If the Customer does not meet this eligibility criteria, we reserve the right to remove them from this tariff.

3.1.2 Possess a functioning smart meter capable of transmitting half-hourly usage data to the Supplier.

3.1.3 Consent for the Supplier to obtain consumption data from their smart meter at 30 minute intervals. The Supplier will use this data to bill the Customer, provide the Customer with energy insights, suggest products and services (if marketing consent has been provided), predict energy demand, improve its products and services, reconcile energy purchased on the wholesale market (energy ‘settlement’), and to help keep the smart meter working.

3.1.4 If the Customer withdraws consent for the Supplier to read the electricity consumption through their smart meter every 30 minutes before the fixed-term contract period ends, the tariff will end, and they will move to our Standard Variable Tariff (SVT), Next Flex.When the fixed-term contract period has ended, the Supplier will continue to obtain and use the smart meter data, unless the Customer withdraws consent. More information can be found at eonenergy.com/privacy.

3.1.5 Pay for your energy by monthly Direct Debit, and manage your account online.

3.1.6 If the Customer stops paying by Direct Debit, we reserve the right to end the Next Drive Tariff and switch them to our Standard Variable tariff, or another tariff of their choice.

3.2 The Customer can keep this tariff if they move house and still meet the eligibility criteria.

3.3 By entering this contract, the Customer confirms they meet these eligibility criteria.

4. About this tariff

4.1 This tariff offers electricity at a lower price during a daily defined ‘off peak’ period of 6 hours, and a higher standard rate (referred to as the “peak” rate) at all other hours of the day.

4.2 Confirmation of actual prices and off peak times will be sent to the Customer by email.

4.3 The tariff is a fixed-term contract for a period of 12 months, commencing from the date the Customer’s supply starts under this tariff.

4.4 No exit fees will apply if you decide to switch to another tariff or supplier within the 12 month period.

4.5 The prices stipulated in the Customers’ contract shall remain unchanged except under the following circumstances:

4.5.1 The Customer elects to change their tariff

4.5.2 Governmental or regulatory bodies mandate changes necessitating price adjustments, such as modifications in the applicable VAT rate. In the event of such changes, the Supplier shall provide the Customer with a notice of any resulting price adjustments

4.6 Due to the way this tariff works, the Customers’ In-Home Display will stop working. This is an industry wide issue, but the Customer will still be able to keep up to date with their usage through their app.

4.7 Next Drive tariff is a new and evolving beta product. The Supplier’s communications and the Customers’ online account may look and behave a little differently to normal as the Supplier continues to optimise the product.

5. Charges and Payment

5.1 The tariff features both peak (6 AM to 12 AM) and off peak (12 AM to 6 AM) unit rates.

5.2 The Supplier will work out electricity charges by multiplying the relevant unit rate with how many Kilowatt hours (‘kwh’) the Customer uses during the off-peak and peak periods, using the half-hourly readings received from the Customers’smart meter.

5.3 The Supplier will bill the Customer on a monthly basis. The bill will consist of the consumption charges calculated on the basis of the meter readings and the off-peak and peak unit rates, daily Standing Charge, and VAT at 5%.

5.4 The Customer will be liable for all charges incurred under the terms of this tariff.

5.5 In the event of a technical fault resulting in the inability to obtain the Customer’s usage data, or where the Customer’s meter ceases communication with the Supplier’s system, the Supplier will make reasonable efforts to re-request the missing Half-Hourly (HH) consumption data for a period of seven (7) consecutive days from the initial identification of the fault.

5.6 If the Supplier remains unable to collect the missing data after the seven (7) day period, the system will automatically estimate the missing volume using available read data from other periods. The charge for the estimated usage will be calculated using the product’s lowest unit rate to ensure the Customer is not unduly disadvantaged.

5.7 In instances where data is missing for more than four (4) days within a consecutive thirty (30) day period, the Supplier will apply the Customer’s historical consumption average to determine the charge for the uncollected data. The Supplier will also undertake a thorough investigation to identify and rectify the underlying cause of the communication failure.The Supplier will also make every effort to contact the customer throughout the investigation process to ensure transparency and resolution.

5.8 Where/if the missing data issue persists or does not meet the predefined criteria for automated resolution, the Supplier will conduct a manual intervention and ensure that billing is processed in an accurate and fair manner.

5.9 In the event the Supplier is unable to start communicating with the Customers’ meter again, we will contact you to discuss the options available. If the Supplier is unable to contact the Customer, they will move them to their Standard Variable tariff (Next Flex) and let them know in accordance with the Suppliers’ obligation.

6. Testing your smart meter

6.1 If the Customer is switching to the Supplier from another Supplier, E.ON Next must run test-reads of the Customer’s smart meter for up to 15 days.

6.1.1 During this period, the Customer will be put on the Supplier’sStandard Variable Tariff (SVT), Next Flex.

6.1.2 If the tests are successful, the Customer’s tariff begins when the tests have completed.

6.1.3 If the tests fail, the Customer will remain on SVT, and be contacted with their options, for example, to switch back to their previous supplier, choose another supplier, continue on the SVT or choose another product. On the SVT, the unit rate is the same all day (there would not be a lower off-peak unit rate(s) and time(s)).

6.2 If the Customer is already an E.ON Next Customer, E.ON Next must run test-reads of the Customer’s smart meter for up to 5 days, and the Customer will remain on their existing tariff during this period.

6.2.1 If the tests are successful, your tariff begins when the tests have completed.

6.2.2 If the tests are unsuccessful, the Customer will remain on their current tariff.

7. Data Collection and Privacy

7.1. By accepting this contract, the Customer consents to the collection and use of half-hourly electricity consumption data for billing purposes and to facilitate smart charging.

7.2. All personal data collected will be handled in accordance with applicable data protection legislation and the Supplier’s Privacy Policy.

8. Termination and Exit

8.1. The Customer may terminate this contract without incurring any exit fees by notifying the Supplier at any time during the 12-month term.

8.2. The Customer must give the Supplier reasonable notice before switching to a new energy supplier. Failure to do so may result in delays in processing the switch.

8.3. Upon termination, the Customer will remain liable for any outstanding payments due up to the effective date of termination.

9. Governing Law and Jurisdiction

9.1. This contract shall be governed by, and construed in accordance with, the laws of England and Wales.

9.2. Any disputes arising under or in connection with this contract shall be subject to the exclusive jurisdiction of the courts of England and Wales.

9.3. The Supplier reserves the right to withdraw this tariff at any point.

Zoom EV Terms and Conditions

These terms and conditions ("Agreement") govern your access to and use of the Zoom EV platform ("Platform"), offered by [E.ON Next] ("Company," "we," "our," or "us"). By using the Platform, you agree to comply with and be bound by the terms set forth herein.

1. Access to Zoom EV

1.1. Optional Benefit Ecosystem

E.ON Next offers you access to the Zoom EV platform, an online platform providing a range of benefits related to electric vehicle (EV) services ("Benefit Ecosystem"). Access to the Benefit Ecosystem through Zoom EV is entirely optional.

1.2. Eligibility

Access to Zoom EV is available only to customers who are on our E.ON Next Drive tariff ("Tariff"). You must be on the Tariff to receive access to the Zoom EV Benefit Ecosystem.

2. Sign-up and Account Creation

2.1. New Customers

New customers will be invited to access the Zoom EV platform once E.ON Next has taken over the energy supply at the property and the customer has an active account with us.

2.2. Account Access

Upon successful sign-up and account creation on the Zoom EV platform, you will have access to the Platform for a period of 12 months, even if you change your tariff or energy supplier during that period.

3. Notification of Benefits Platform

3.1. Email Notifications

By agreeing to these terms, you consent to receive email notifications regarding the optional benefits available through the Zoom EV platform. These emails will inform you about updates, new features, and available services related to the Benefit Ecosystem.

4. Use of Platform

4.1. No Obligation to Use

You acknowledge and agree that access to and use of the Zoom EV Benefit Ecosystem is entirely at your discretion. There is no obligation to use the platform, and you may opt-out at any time as per the instructions provided on the Platform.

5. Jurisdiction and Governing Law

5.1. Jurisdiction

This Agreement shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising out of or in connection with this Agreement shall be subject to the exclusive jurisdiction of the courts of England and Wales.

6. Miscellaneous

6.1. Amendments

E.ON Next reserves the right to amend, update, or modify these terms and conditions at any time. Any changes will be communicated to you via email, and continued use of the Platform after such changes will constitute your acceptance of the revised terms.

6.2. Severability

If any provision of this Agreement is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

6.3. Entire Agreement

This Agreement constitutes the entire understanding between you and E.ON Next regarding the use of the Zoom EV platform, and supersedes all prior discussions, agreements, or understandings, whether written or oral, relating to the subject matter herein.

By using the Zoom EV platform, you acknowledge that you have read, understood, and agree to these terms and conditions.

Smart and fixed term tariffs.

Terms for our Next Climate+ tariff.

Climate Positive Terms and Conditions

In addition to E.ON Next standard terms and conditions the following terms will apply for our Climate Positive tariff:-

For the gas element of your tariff, we will estimate the amount of carbon emissions we think you will produce from your gas usage over the next 12 months. We will offset this by funding projects that reduce Co2 emissions. We’ll evidence this by purchasing Certified Emission Reduction (CER) credits from selected emission-reduction projects in developing countries around the world.

There is additional environmental benefit to this tariff as we will plant 5 trees on your behalf through a donation to the One Tree Planted charity who plant trees worldwide to combat deforestation. The trees planted on your behalf will support a project in the Amazon rainforest. When these trees reach maturity they’ll absorb up to 23kg of Co2 from the atmosphere each year.

*Certified Emission Reduction credits (CERs) come from emission-reduction projects in developing countries. They are issued by the United Nations and are each equivalent to one tonne of Co2. To be eligible for CERs, the emission-reduction projects must qualify through a rigorous and public registration and issuance process.

Terms for our Next Pledge flash offer (up to 26 February 2025).

Tariff Terms and Conditions

In addition to our standard residential terms and conditions, and our residential terms and conditions for fixed tariffs, the following terms will apply to our Next Pledge Tracker 12m V7. In the event any term/s below conflict with a term in our standard residential terms and conditions or residential terms and conditions for fixed tariffs, the below terms prevail. 

1. Contractual Agreement

1.1 This document constitutes a legally binding agreement between you ("the Customer") and E.ON Next ("the Supplier") for the provision of the Next Pledge Tracker 12m V7 tariff.

1.2 The tariff is a fixed-term contract for a period of 12 months, commencing from the date the Customer’s supply starts under this tariff.

2. Overview of Offer

2.1 This offer is available exclusively to new and existing E.ON Next customers who enter into a contract for the 12-month fixed period tariff, Next Pledge Tracker 12m V7, in accordance with these terms and conditions.

2.2 Customers with single-fuel gas, and customers with PAYG (Pay-As-You-Go) meters are not eligible for this offer.

2.3 Under the terms of the promotion, customers will be charged at their agreed rate for electricity consumption, including applicable standing charges, incurred on specific UK bank holidays between 00:00 on 1st April 2025 and 00:00 on 31st March 2026 (the ‘Free Electricity Days’).

These days are as follows:

Bank Holidays

  • England & Wales:

    • 18 April 2025

    • 21 April 2025

    • 5 May 2025

    • 26 May 2025

    • 25 August 2025

    • 25 December 2025

    • 26 December 2025

    • 1 January 2026

  • Scotland:

    • 18 April 2025

    • 5 May 2025

    • 26 May 2025

    • 4 August 2025

    • 1 December 2025

    • 25 December 2025

    • 26 December 2025

    • 1 January 2026

2.4 The cost of electricity and applicable standing charges used on these days, as recorded by the customer's SMART meter, will be credited back to their account within 30 days of the passing bank holiday, with the credit appearing on their subsequent bill.

2.5 Applicability Clause: The offer is only applicable on the specific dates listed for England & Wales and for Scotland as referenced in clause 2.3. No other dates shall be eligible for the offer.

2.6 Regional Difference Clause: The Free Electricity Days for Scotland differ from those in England and Wales, as referenced in clause 2.3. Only the listed dates apply in each respective region and no additional dates will be eligible.

3. Eligibility Criteria

3.1  To be eligible for this tariff you must meet the following conditions throughout the Tariff Duration.

3.2 Sign-Up Requirement: To be eligible, customers must complete the sign-up process between 00:00 on 20th February 2025 and 00:00 on 26th February 2025. To qualify for this promotion, the product must have started prior to 00:00 on 31st March 2025.

3.3 SMART Meter Requirement: A smart meter that we can connect to, This tariff requires you to have a smart meter already installed, which we can connect to and receive meter readings from. If you don’t have a smart meter, we can arrange an installation for you.

3.4 Payment Method: Direct Debit and online account management required - By choosing this tariff you agree to pay by Direct Debit (Fixed or Variable), and agree to manage your account online. If you stop paying by Direct Debit and/or managing your account online, we reserve the right to end the Next Pledge Tracker 12m V7 tariff and switch you to our Standard Variable tariff, or another tariff of your choice for which Direct Debit and/or online account management are not a requirement.  

3.5 Half Hourly data share consent - This tariff is dependent on us receiving consumption data from your smart meter every half hour. By choosing this tariff you consent us to obtain consumption data from your smart meter at 30 minute intervals. We will use this data to bill you, so you can view your energy consumption on your online account, and for settlement of our purchasing on the electricity markets.

3.6 Exclusions: This offer is not available for customers with PAYG meters, single fuel gas customers, or customers who switch tariffs, suppliers.

4. Free Days Definition, Calculation and Credit Process

4.1 Free Days Definition: Free Electricity Days refers to the promotional period covering the specific UK bank holidays listed in section 2.3 above, between 00:00 on 1st April 2025 and 00:00 on 1st April 2026, during which the cost of electricity usage and standing charges for the tariff will be credited to your account.

4.2 Calculation of Free Days: We will calculate your Free Electricity Days usage and standing charges based on data collected by your SMART meter for the specific UK bank holidays between 00:00 on 1st April 2025 and 00:00 on 1st April 2026.

Customers will be charged their standard electricity unit rates and standing charges on these days. However, the total cost of electricity usage, (including applicable standing charges) as recorded by the SMART meter, will be credited back to their account within 30 days.

4.3 Data Collection Failure: In the event that we are unable to receive data from your SMART meter during this period, we will estimate your usage based on historical consumption patterns or other reasonable measures.

5. Other Tariff specific Conditions

5.1 Fixed Tariff: Next Pledge is a 12-month fixed term tracker tariff with variable rates that are always lower in comparison to the Ofgem Price Cap, that applies to standard variable tariffs.

5.2 Online Account Requirement: Customers must have an active online account for account management, billing, and communication.

5.3 Direct Debit for Lower Rates: By paying through Direct Debit, customers benefit from cheaper rates under this tariff.

6. Cooling-Off Period and Cancellations

6.1 Cooling-Off Period: You may cancel your contract without penalty during the 14-day cooling-off period, starting from the day the contract is entered into.

6.2 Impact of Early Termination: If you cancel within the cooling-off period or change tariffs, switch suppliers, you will not be eligible for the free days credit.

6.3 Upon termination, the Customer will remain liable for any outstanding payments due up to the effective date of termination.

7. General Provisions:

7.1 This contract shall be governed by, and construed in accordance with, the laws of England and Wales

7.2 Any disputes arising under or in connection with this contract shall be subject to the exclusive jurisdiction of the courts in England and Wales

7.3 E.ON Next shall not be liable for any loss or damage arising from the operation of this promotion, except where such liability cannot be excluded under applicable law. 

The Supplier reserves the right to withdraw this tariff at any point.

Terms for our Next Pumped tariff (from 16 April 2025 to 23 September 2025).

Terms for our Next Pumped tariff (from 16 April 2025 to 23 September 2025)

1. Tariff terms and conditions

1.1 In addition to E.ON Next standard residential terms and conditions the following terms will apply:

2. About this tariff

2.1 Because the wholesale prices of electricity vary during the day based on supply and demand, we are able to vary the prices that we charge to our customers during the day.

2.2 This tariff offers you the option to use electricity at a lower price (pence per Kilowatt hour unit rates) during defined ‘off peak’ hours of 22:00 - 06:00, while charging a peak rate between 16:00 -19:00 and a standard lower rate at all other hours of the day. 

2.3 The rates for each period on this tariff are fixed for 12 months and there are no exit fees if you decide to switch to another tariff or supplier within the 12 month period.

2.4 Due to the way this tariff works, your In-Home Display will stop working. However, you will be able to keep up to date with your usage through our app.

2.5 Next Pumped is a new and evolving beta product. Our communications and your online account may look and behave a little differently to normal as we continue to optimise the product.

3.Your quote

3.1 You will have received a quote before accepting this tariff which was based on your estimated annual consumption.

3.2 Your quote was based on the following assumptions:

3.2.1 Your heat pump has an efficiency of 300% and 80% of your previous gas usage went towards heating your home.

3.2.2 You use your electricity in the following proportions each day:

  • 24% of your total consumption during the off-peak hours of 22:00 - 06:00

  • 59% of your total consumption during the standard hours of 06:00 - 16:00 and 19:00 - 22:00

  • 17% of your total consumption during the peak hours of 16:00 - 19:00.

4. Eligibility

4.1 To be eligible for this tariff you must have:

  • 4.1.1 A heat pump or an electric boiler in your home.

  • 4.1.2 A smart meter that can send meter reads automatically.

  • 4.1.3 Consented for us to obtain consumption data from your smart meter at 30 minute intervals. We will use this data to bill you, so you can view your energy consumption on your online account, and for settlement of our purchasing on the electricity markets.

  • 4.1.4 You must pay for your energy by monthly Direct Debit, and manage your account online.

4.2 If you withdraw consent for us to read your electricity consumption through your smart meter every 30 minutes, the tariff will end, and you will move to our Standard Variable Tariff (SVT), Next Flex.

4.3 If you stop paying by Direct Debit and/or managing your account online, we reserve the right to end the Next Pumped tariff and switch you to our Standard Variable tariff, or another tariff of your choice for which Direct Debit and online account management are not a requirement.

4.4 This tariff is designed to suit homes with a heat pump. You can keep this tariff if you move house and still meet the eligibility criteria.

5. Charges and payment

5.1 The Supplier will work out the electricity charges by multiplying the relevant unit rate with how many kilowatt hours (‘kWh’) the Customer uses during off-peak and standard periods, using the half-hourly readings received from the Customers’ smart meter.

5.2 The Supplier will bill the Customer on a monthly basis. The bill will consist of the consumption charges calculated on the basis of the meter readings and the standard and off peak unit rates, Standing Charge, VAT at 5%.

5.3 The Customer’s bill will be calculated based on actual energy usage as recorded by the smart meter. Any failure of the meter to transmit accurate data will result in estimated billing until the issue is resolved.

5.4 As this is a continuously evolving product, the customer’s bill will display labelling that doesn’t quite match up to how the product has been described. This will be changed in future, however, where annual estimated usage is shown on the bill - the labels mean the following; Day = Peak rate (16:00 - 19:00) Night = Super Off Peak rate (22:00 - 06:00) Off Peak = Off Peak rate (06:00 - 16:00 and 19:00 - 22:00).

5.5 The Customer will be liable for all charges incurred under the terms of this tariff.

5.6 In the event of a technical fault resulting in the inability to obtain the Customer’s usage data, or where the Customer’s meter ceases communication with the Supplier’s system, the Supplier will make reasonable efforts to re-request the missing Half-Hourly (HH) consumption data for a period of seven (7) consecutive days from the initial identification of the fault.

5.7 If the Supplier remains unable to collect the missing data after the seven (7) day period, the system will automatically estimate the missing volume using available read data from other periods. 

5.8 The charge for the estimated usage will be calculated using the product’s lowest unit rate to ensure the Customer is not unduly disadvantaged.

5.9 In instances where data is missing for more than four (4) days within a consecutive thirty (30) day period, the Supplier will apply the Customer’s historical consumption average to determine the charge for the uncollected data. 

5.10 The Supplier will also undertake a thorough investigation to identify and rectify the underlying cause of the communication failure.The Supplier will also make every effort to contact the customer throughout the investigation process to ensure transparency and resolution.

5.11 Where/if the missing data issue persists or does not meet the predefined criteria for automated resolution, the Supplier will conduct a manual intervention and ensure that billing is processed in an accurate and fair manner. 

5.12 In the event the Supplier is unable to start communicating with the Customers’ meter again, we will contact you to discuss the options available. If the Supplier is unable to contact the Customer, they will move them to their Standard Variable tariff (Next Flex) and let them know in accordance with the Suppliers’ obligation.

6. Testing your smart meter

6.1 If you’re switching to us from another supplier we must run test-reads of your smart meter for up to 15 days. During this period, you will remain on our Standard Variable Tariff (SVT), Next Flex.

6.2 If you are already an E.ON Next customer, we must run test-reads of your smart meter for up to 5 days and you will remain on your existing tariff during this period.

6.3 If the tests are successful, your tariff begins when the tests have completed.

If the tests fail, we will put you on to our SVT, and contact you with options, for example, to switch back to your previous supplier, choose another supplier, continue on the SVT or choose one of our other products. 

6.4 On the SVT, your unit rate is the same all day (there would not be a lower off-peak unit rate(s) and time(s)).

6.5 We reserve the right to withdraw this tariff at any point.

Terms for our Next Pumped tariff (from 1 November 2024 to 15 April 2025).

Tariff terms and conditions

In addition to E.ON Next standard residential terms and conditions the following terms will apply:

About this tariff

Because the wholesale prices of electricity vary during the day based on supply and demand, we are able to vary the prices that we charge to our customers during the day. This tariff offers you the option to use electricity at a lower price (pence per Kilowatt hour unit rates) during defined ‘off peak’ hours of 04:00 - 07:00 and 13:00 - 16:00, while charging a higher ‘peak’ rate during the hours of 16:00 - 19:00, and a standard rate at all other hours of the day.

The rates for each period on this tariff are fixed for 12 months and there are no exit fees if you decide to switch to another tariff or supplier within the 12 month period.

Due to the way this tariff works, your In-Home Display will stop working. However, you will be able to keep up to date with your usage through our app.

Next Pumped is a new and evolving beta product. Our communications and your online account may look and behave a little differently to normal as we continue to optimise the product.

Your quote

You will have received a quote before accepting this tariff which was based on your estimated annual consumption.

Your quote was based on the following assumptions:

  • Your heat pump has an efficiency of 300% and 80% of your previous gas usage went towards heating your home.

  • You use your electricity in the following proportions each day:

    • 43% of your total consumption during the off-peak hours of 04:00 - 07:00 and 13:00 - 16:00

    • 49% of your total consumption during the standard hours of 07:00 - 13:00 and 19:00 - 04:00

    • 8% of your total consumption during the peak hours of 16:00 - 19:00.

Charges and payment

We will work out your electricity charges by multiplying the relevant unit rate with how many kilowatt hours (‘kWh’) you use during peak, off-peak, and standard periods, using the half-hourly readings we get from your smart meter.

We will bill you on a monthly basis. Your bill will consist of the consumption charges calculated on the basis of your meter readings and the peak, off peak and base unit rates, Standing Charge, VAT at 5%.

If, for any reason, a technical fault has occurred, or your meter stops communicating and we are unable to obtain your usage, we will take your average consumption for peak, off peak and base rate periods to estimate your bill(s) until the technical fault is corrected or your meter is communicating again. If we do not have sufficient consumption data, we will use average consumption figures provided by Ofgem.

In the event we are unable to start communicating with your meter again, we will contact you to discuss the options available. If we are unable to contact you, we will move you to our Standard Variable tariff (Next Flex) and let you know. You will then be able to choose another tariff of your choice.

Eligibility

To be eligible for this tariff you must have:

  • A heat pump or an electric boiler in your home.

  • A smart meter that can send meter reads automatically.

  • Consented for us to obtain consumption data from your smart meter at 30 minute intervals. We will use this data to bill you, so you can view your energy consumption on your online account, and for settlement of our purchasing on the electricity markets.

  • You must pay for your energy by monthly Direct Debit, and manage your account online.

If you withdraw consent for us to read your electricity consumption through your smart meter every 30 minutes, the tariff will end, and you will move to our Standard Variable Tariff (SVT), Next Flex.

If you stop paying by Direct Debit and/or managing your account online, we reserve the right to end the Next Pumped tariff and switch you to our Standard Variable tariff, or another tariff of your choice for which Direct Debit and online account management are not a requirement.

This tariff is designed to suit homes with a heat pump. You can keep this tariff if you move house and still meet the eligibility criteria.

Testing your smart meter

If you’re switching to us from another supplier we must run test-reads of your smart meter for up to 15 days. During this period, you will remain on our Standard Variable Tariff (SVT), Next Flex.

If you are already an E.ON Next customer, we must run test-reads of your smart meter for up to 5 days and you will remain on your existing tariff during this period.

If the tests are successful, your tariff begins when the tests have completed.

If the tests fail, we will put you on to our SVT, and contact you with options, for example, to switch back to your previous supplier, choose another supplier, continue on the SVT or choose one of our other products. On the SVT, your unit rate is the same all day (there would not be a lower off-peak unit rate(s) and time(s)).

We reserve the right to withdraw this tariff at any point.

Terms for our Next Pumped tariff (up to 31 October 2024).

Next Pumped tariff terms and conditions.

In addition to E.ON Next standard residential terms and conditions the following terms will apply:

About this tariff.

Because the wholesale prices of electricity vary during the day based on supply and demand, we are able to vary the prices that we charge to our customers during the day. This tariff offers you the option to use electricity at a lower price (pence per Kilowatt hour unit rates) during defined ‘off peak’ hours of 04:00 - 07:00 and 13:00 - 16:00, while charging a higher ‘peak’ rate during the hours of 16:00 - 19:00, and a standard rate at all other hours of the day. 

The rates for each period on this tariff are fixed for 12 months and there are no exit fees if you decide to switch to another tariff or supplier within the 12 month period.

Due to the way this tariff works, your In-Home Display will stop working. However, you will be able to keep up to date with your usage through our app.

Next Pumped is a new and evolving beta product. Our communications and your online account may look and behave a little differently to normal as we continue to optimise the product.

Your quote.

You will have received a quote before accepting this tariff which was based on your estimated annual consumption. Your quote was based on the following assumptions:

  • Your heat pump has an efficiency of 300% and 80% of your previous gas usage went towards heating your home.

  • You use your electricity in the following proportions each day:

    • 43% of your total consumption during the off-peak hours of 04:00 - 07:00 and 13:00 - 16:00

    • 49% of your total consumption during the standard hours of 07:00 - 13:00 and 19:00 - 04:00

    • 8% of your total consumption during the peak hours of 16:00 - 19:00.

Charges and payment.

We will work out your electricity charges by multiplying the relevant unit rate with how many kilowatt hours (‘kWh’) you use during peak, off-peak, and standard periods, using the half-hourly readings we get from your smart meter.

We will bill you on a monthly basis. Your bill will consist of the consumption charges calculated on the basis of your meter readings and the peak, off peak and base unit rates, Standing Charge, VAT at 5%.

If, for any reason, a technical fault has occurred, or your meter stops communicating and we are unable to obtain your usage, we will take your average consumption for peak, off peak and base rate periods to estimate your bill(s) until the technical fault is corrected or your meter is communicating again. If we do not have sufficient consumption data, we will use average consumption figures provided by Ofgem.

In the event we are unable to start communicating with your meter again, we will contact you to discuss the options available.  If we are unable to contact you, we will move you to our Standard Variable tariff (Next Flex) and let you know. You will then be able to choose another tariff of your choice.

Eligibility.

To be eligible for this tariff you must have:

  • A heat pump which was installed in your home by E.ON

  • A smart meter that can send meter reads automatically.

  • Consented for us to obtain consumption data from your smart meter at 30 minute intervals. We will use this data to bill you, so you can view your energy consumption on your online account, and for settlement of our purchasing on the electricity markets. 

  • You must pay for your energy by monthly Direct Debit, and manage your account online.

If you withdraw consent for us to read your electricity consumption through your smart meter every 30 minutes, the tariff will end, and you will move to our Standard Variable Tariff (SVT), Next Flex.

If you stop paying by Direct Debit and/or managing your account online, we reserve the right to end the Next Pumped tariff and switch you to our Standard Variable tariff, or another tariff of your choice for which Direct Debit and online account management are not a requirement.

This tariff is designed to suit homes with a heat pump. You can keep this tariff if you move house and still meet the eligibility criteria.

Testing your smart meter.

If you’re switching to us from another supplier we must run test-reads of your smart meter for up to 15 days. During this period, you will remain on our Standard Variable Tariff (SVT), Next Flex. 

If you are already an E.ON Next customer, we must run test-reads of your smart meter for up to 5 days and you will remain on your existing tariff during this period. 

If the tests are successful, your tariff begins when the tests have completed.

If the tests fail, we will put you on to our SVT, and contact you with options, for example, to switch back to your previous supplier, choose another supplier, continue on the SVT or choose one of our other products. On the SVT, your unit rate is the same all day (there would not be a lower off-peak unit rate(s) and time(s)).

We reserve the right to withdraw this tariff at any point.

Terms for our Next Smart Saver tariff (from 4 July 2025 to 30 September 2025).

Next Smart Saver Terms and Conditions

1. Tariff Terms and Conditions

1.1. In addition to the E.ON Next standard residential terms and conditions, the following terms will apply;

2. Contractual Agreement

2.1. This document constitutes a legally binding agreement between you ("the Customer") and E.ON Next ("the Supplier") for the provision of the Next Smart Saver tariff.

2.2. The tariff is a fixed-term contract for a period of 12 months, commencing from the date the Customer’s supply starts under this tariff.

3. Eligibility

3.1. To be eligible for this tariff the customer must;

3.1.1. Possess a functioning smart meter capable of transmitting half-hourly usage data to the Supplier.

3.1.2. Consent for the Supplier to obtain consumption data from the Customers smart meter at 30 minute intervals. The Supplier will use this data to bill the Customer. If the customer withdraws this consent, the tariff will end, and the customer will be moved to the Standard Variable Tariff (SVT), Next Flex.

3.1.3. Pay for their energy by monthly Direct Debit, and manage their account online.

3.2. By entering this contract, the Customer confirms they meet these eligibility criteria

4. About this tariff

4.1. Because the wholesale prices of electricity vary during the day based on supply and demand, we are able to vary the prices that we charge to our customers during the day. This tariff offers the Customer the option to use electricity at a lower price (pence per Kilowatt hour unit rates) during defined ‘off peak’ hours of 05:00 - 16:00 and 19:00 - 02:00, and during ‘super off peak’ hours of 02:00 - 05:00, whilst charging a higher price during ‘peak’ hours of 16:00 - 19:00.

4.2. The rates for each period on this tariff are fixed for 12 months and there are no exit fees, if the Customer decides to switch to another tariff or supplier within the 12 month period.

4.3. Due to the way this tariff works, the Customers’ In-Home Display will stop working. However, the Customer will be able to keep up to date with their usage through the Supplier’s app.

4.4. Next Smart Saver is a new and evolving beta product. The Supplier’s communications and the Customers’ online account may look and behave a little differently to normal as the Supplier continues to optimise the product.

5. Your Quote

5.1. Customers will have received a quote before accepting this tariff. For existing E.ON Next customers this will be based on their estimated annual consumption. If for any reason we do not have enough usage data, or if they are a new customer to E.ON Next, the quote will be based on the following assumptions:

5.1.1. The Customer uses electricity in the following proportions each day:

  • 78% of the total consumption during the off-peak hours of 05:00 - 16:00 and 19:00 - 02:00

  • 7% of the total consumption during the super off peak hours of 02:00 - 05:00

  • 15% of the total consumption during the peak hours of 16:00 - 19:00.

6. Charges and payment

6.1. The Supplier will work out the electricity charges by multiplying the relevant unit rate with how many kilowatt hours (‘kWh’) the Customer uses during off-peak and standard periods, using the half-hourly readings received from the Customers’ smart meter.

6.2. The Supplier will bill the Customer on a monthly basis. The bill will consist of the consumption charges calculated on the basis of the meter readings and the standard and off peak unit rates, Standing Charge, VAT at 5%.

6.3. The Customer’s bill will be calculated based on actual energy usage as recorded by the smart meter. Any failure of the meter to transmit accurate data will result in estimated billing until the issue is resolved.

6.4. As this is a BETA product, the customer’s bill will display labelling that doesn’t quite match up to how the product has been described. This will be changed in future, however, where annual estimated usage is shown on the bill - the labels mean the following; Day = Peak rate (16:00 - 19:00)Night = Super Off Peak rate (02:00 - 05:00) Off Peak = Off Peak rate (05:00 - 16:00 and 19:00 - 02:00)

6.5. The Customer will be liable for all charges incurred under the terms of this tariff.

6.6. In the event of a technical fault resulting in the inability to obtain the Customer’s usage data, or where the Customer’s meter ceases communication with the Supplier’s system, the Supplier will make reasonable efforts to re-request the missing Half-Hourly (HH) consumption data for a period of seven (7) consecutive days from the initial identification of the fault.

6.7. If the Supplier remains unable to collect the missing data after the seven (7) day period, the system will automatically estimate the missing volume using available read data from other periods. The charge for the estimated usage will be calculated using the product’s lowest unit rate to ensure the Customer is not unduly disadvantaged.

6.8. In instances where data is missing for more than four (4) days within a consecutive thirty (30) day period, the Supplier will apply the Customer’s historical consumption average to determine the charge for the uncollected data. The Supplier will also undertake a thorough investigation to identify and rectify the underlying cause of the communication failure.The Supplier will also make every effort to contact the customer throughout the investigation process to ensure transparency and resolution.

6.9. Where/if the missing data issue persists or does not meet the predefined criteria for automated resolution, the Supplier will conduct a manual intervention and ensure that billing is processed in an accurate and fair manner.

6.10. In the event the Supplier is unable to start communicating with the Customers’ meter again, we will contact you to discuss the options available. If the Supplier is unable to contact the Customer, they will move them to their Standard Variable tariff (Next Flex) and let them know in accordance with the Suppliers’ obligation.

7. Testing your smart meter

7.1. If the Customer is switching to the Supplier from another Supplier, E.ON Next must run test-reads of the Customer’s smart meter for up to 15 days. During this period, the Customer will remain on the Suppliers’ Standard Variable Tariff (SVT), Next Flex.

7.2. If the Customer is already an E.ON Next customer, E.ON Next must run test-reads of the Customer’s smart meter for up to 5 days and the Customer will remain on their existing tariff during this period.

7.3. If the tests are successful, your tariff begins when the tests have completed.

7.4. If the tests fail, the Supplier will transfer the Customer to the Standard Variable tariff (SVT), and contact them with options, for example, to switch back to their previous supplier, choose another supplier, continue on the SVT or choose one of the Suppliers’ other products. On the SVT, the unit rate is the same all day (there would not be a lower off-peak unit rate(s) and time(s)).

8. Data Collection and Privacy

8.1. By accepting this contract, the Customer consents to the collection and use of half-hourly electricity consumption data for billing purposes and to facilitate smart charging.

8.2. All personal data collected will be handled in accordance with applicable data protection legislation and the Supplier’s Privacy Policy.

9. Termination and Exit

9.1. The Customer may terminate this contract without incurring any exit fees by notifying the Supplier at any time during the 12-month term.

9.2. The Customer must give the Supplier reasonable notice before switching to a new energy supplier. Failure to do so may result in delays in processing the switch

9.3. Upon termination, the Customer will remain liable for any outstanding payments due up to the effective date of termination.

10. Governing Law and Jurisdiction

10.1. This contract shall be governed by, and construed in accordance with, the laws of England and Wales

10.2. Any disputes arising under or in connection with this contract shall be subject to the exclusive jurisdiction of the courts of England and Wales

11. The supplier reserves the right to withdraw this tariff at any point

Terms for our Next Smart Saver tariff (up to 3 July 2025).

Next Smart Saver Terms and Conditions

1. Tariff Terms and Conditions

1.1. In addition to the E.ON Next standard residential terms and conditions, the following terms will apply;

2. Contractual Agreement

2.1. This document constitutes a legally binding agreement between you ("the Customer") and E.ON Next ("the Supplier") for the provision of the Next Smart Saver tariff.

2.2. The tariff is a fixed-term contract for a period of 12 months, commencing from the date the Customer’s supply starts under this tariff.

3. Eligibility

3.1. To be eligible for this tariff the customer must;

3.1.1. Possess a functioning smart meter capable of transmitting half-hourly usage data to the Supplier.

3.1.2. Consented for the Supplier to obtain consumption data from the Customers smart meter at 30 minute intervals. The Supplier will use this data to bill the Customer.

3.1.3. If the Customer withdraws consent to read the electricity consumption through their smart meter every 30 minutes, the tariff will end, and they will move to the Standard Variable Tariff (SVT), Next Flex.

3.1.4. You must pay for your energy by monthly Direct Debit, and manage your account online.

3.2. By entering this contract, the Customer confirms they meet these eligibility criteria

4. About this tariff

4.1. Because the wholesale prices of electricity vary during the day based on supply and demand, we are able to vary the prices that we charge to our customers during the day. This tariff offers the Customer the option to use electricity at a lower price (pence per Kilowatt hour unit rates) during defined ‘off peak’ hours of 05:00 - 16:00 and 19:00 - 02:00, and during ‘super off peak’ hours of 02:00 - 05:00, whilst charging a higher price during ‘peak’ hours of 16:00 - 19:00.

4.2. The rates for each period on this tariff are fixed for 12 months and there are no exit fees if the Customer decides to switch to another tariff or supplier within the 12 month period.

4.3. Due to the way this tariff works, the Customers’ In-Home Display will stop working. However, the Customer will be able to keep up to date with their usage through the Supplier’s app.

4.4. Next Smart Saver is a new and evolving beta product. The Supplier’s communications and the Customers’ online account may look and behave a little differently to normal as the Supplier continues to optimise the product.

5. Your Quote

5.1. All customers will have received a quote before accepting this tariff. For existing E.ON Next customers this will be based on their estimated annual consumption. If for any reason we do not have enough usage data, or if you are a new customer to E.ON Next, the quote will be based on the following assumptions:

5.1.1. The Customer uses electricity in the following proportions each day:

  • 78% of total consumption during the off-peak hours of 05:00 - 16:00 and 19:00 - 02:00

  • 7% of your total consumption during the super off peak hours of 02:00 - 05:00

  • 15% of your total consumption during the peak hours of 16:00 - 19:00.

6. Charges and payment

6.1. The Supplier will work out the electricity charges by multiplying the relevant unit rate with how many kilowatt hours (‘kWh’) the Customer uses during off-peak and standard periods, using the half-hourly readings received from the Customers’ smart meter.

6.2. The Supplier will bill the Customer on a monthly basis. The bill will consist of the consumption charges calculated on the basis of the meter readings and the standard and off peak unit rates, Standing Charge, VAT at 5%.

6.3. The Customer’s bill will be calculated based on actual energy usage as recorded by the smart meter. Any failure of the meter to transmit accurate data will result in estimated billing until the issue is resolved.

6.4. As this is a BETA product, the customer’s bill will display labelling that doesn’t quite match up to how the product has been described. This will be changed in future, however, where annual estimated usage is shown on the bill - the labels mean the following; Day = Peak rate (16:00 - 19:00)Night = Super Off Peak rate (02:00 - 05:00) Off Peak = Off Peak rate (05:00 - 16:00 and 19:00 - 02:00)

6.5. The Customer will be liable for all charges incurred under the terms of this tariff.

6.6. In the event of a technical fault resulting in the inability to obtain the Customer’s usage data, or where the Customer’s meter ceases communication with the Supplier’s system, the Supplier will make reasonable efforts to re-request the missing Half-Hourly (HH) consumption data for a period of seven (7) consecutive days from the initial identification of the fault.

6.7. If the Supplier remains unable to collect the missing data after the seven (7) day period, the system will automatically estimate the missing volume using available read data from other periods. The charge for the estimated usage will be calculated using the product’s lowest unit rate to ensure the Customer is not unduly disadvantaged.

6.8. In instances where data is missing for more than four (4) days within a consecutive thirty (30) day period, the Supplier will apply the Customer’s historical consumption average to determine the charge for the uncollected data. The Supplier will also undertake a thorough investigation to identify and rectify the underlying cause of the communication failure.The Supplier will also make every effort to contact the customer throughout the investigation process to ensure transparency and resolution.

6.9. Where/if the missing data issue persists or does not meet the predefined criteria for automated resolution, the Supplier will conduct a manual intervention and ensure that billing is processed in an accurate and fair manner.

6.10. In the event the Supplier is unable to start communicating with the Customers’ meter again, we will contact you to discuss the options available. If the Supplier is unable to contact the Customer, they will move them to their Standard Variable tariff (Next Flex) and let them know in accordance with the Suppliers’ obligation.

7. Testing your smart meter

7.1. If the Customer is switching to the Supplier from another Supplier, E.ON Next must run test-reads of the Customer’s smart meter for up to 15 days. During this period, the Customer will remain on the Suppliers’ Standard Variable Tariff (SVT), Next Flex.

7.2. If the Customer is already an E.ON Next customer, E.ON Next must run test-reads of the Customer’s smart meter for up to 5 days and the Customer will remain on their existing tariff during this period.

7.3. If the tests are successful, your tariff begins when the tests have completed.

7.4. If the tests fail, the Supplier will transfer the Customer to the Standard Variable tariff (SVT), and contact them with options, for example, to switch back to their previous supplier, choose another supplier, continue on the SVT or choose one of the Suppliers’ other products. On the SVT, the unit rate is the same all day (there would not be a lower off-peak unit rate(s) and time(s)).

8. Data Collection and Privacy

8.1. By accepting this contract, the Customer consents to the collection and use of half-hourly electricity consumption data for billing purposes and to facilitate smart charging.

8.2. All personal data collected will be handled in accordance with applicable data protection legislation and the Supplier’s Privacy Policy.

9. Termination and Exit

9.1. The Customer may terminate this contract without incurring any exit fees by notifying the Supplier at any time during the 12-month term.

9.2. The Customer must give the Supplier reasonable notice before switching to a new energy supplier. Failure to do so may result in delays in processing the switch

9.3. Upon termination, the Customer will remain liable for any outstanding payments due up to the effective date of termination.

10. Governing Law and Jurisdiction

10.1. This contract shall be governed by, and construed in accordance with, the laws of England and Wales

10.2. Any disputes arising under or in connection with this contract shall be subject to the exclusive jurisdiction of the courts of England and Wales

11. The supplier reserves the right to withdraw this tariff at any point

Terms for our Next Solar Max tariff (up to 23 September 2025).

These terms and conditions relate to your electricity supply only.

1. Tariff Terms and Conditions

1.1. In addition to the E.ON Next standard residential terms and conditions, the following terms will apply;

2. Contractual Agreement

2.1. This document constitutes a legally binding agreement between You and E.ON Next ("Us") for the provision of the Next Solar Max tariff.

2.2. The tariff is a fixed-term contract for a period of 12 months, with a variable monthly cost, commencing from the date your supply starts under this tariff.

3. Eligibility Requirements

3.1. To be eligible for this tariff the You must;

3.1.1. Possess a communicating import and export SMETS2 smart meter capable of transmitting half-hourly usage data to Us.

3.1.2. Consent for Us to obtain consumption and export data from Your smart meter at 30 minute intervals. We will use this data to bill you. If You withdraw consent to read the electricity consumption through your smart meter every 30 minutes, the tariff will end, and you will move to the Standard Variable Tariff (SVT), Next Flex.

3.1.3.Pay for Your energy by monthly variable Direct Debit, and manage Your account online. If You stop paying by Direct Debit and/or managing your account online, We reserve the right to end the Next Solar Max tariff and switch You to the Standard Variable tariff, or another tariff of Your choice for which Direct Debit and online account management are not a requirement.

3.1.4. Install and utilise the E.ON Next Solar Max smart phone application.

3.1.5. Have a compatible home battery/inverter system (GivEnergy, Alpha SS, SolarEdge, Sungrow, Fronius and SIgEnergy) installed at the property.

3.1.6. Have a working mobile phone with a minimum specification for the Next Solar Max application of v6 for Android and iOS 13.4 for Apple iPhone.

3.1.7. You are not in receipt of a Feed-in tariff.

3.2. By entering this contract, You confirm You meet the above eligibility criteria.

4. About this tariff

4.1. Electricity prices fluctuate due to supply and demand, weather conditions and the availability of renewable energy sources like solar and wind. That’s why some months we may pay more than others. Next Solar Max optimises Your electricity import and export, charging Your battery during periods when the grid electricity is cheaper and typically has a lower carbon footprint and discharging Your battery to the grid when prices are high.

4.2. As part of the Next Solar Max tariff, You will pay a monthly cost of £9.99 for the E.ON Next Solar application to optimise your battery as described in clause 4.1.

4.3. Your unit rate price per kilowatt hour (kWh) will update every 30 mins as it's based on changing wholesale market electricity prices for that half hour. You will be able to view a predicted price for each half hour on a 12 hour rolling basis. Once the half hour of delivery has started your unit rate for that half hour will become fixed and will be visible in the app. Your standing charge is fixed for the term.

4.4. There are no exit fees if You decide to switch to another tariff or supplier within the 12 month period.

4.5. You can override the automation feature within the Solar Max application, however this will result in the battery not being optimised and may attract a higher cost for energy.

4.6. If You are in receipt of the Smart Export Guarantee (SEG), You will be switched to the dynamic Next Solar Max tariff for your export, You are not able to benefit from the Smart Export Guarantee and the dynamic Next Solar Max tariff. The tariff will maximise the import to and export from the battery and will pay an export rate based on fluctuating market rates, however there is no fixed export rate.

4.7. The Next Solar Max tariff and application are new and evolving products. Our communications and Your online account may look and behave a little differently to normal as We continue to optimise the product.

5. Your Quote

5.1. You will have received a quote before accepting this tariff. Your quote will be based on previous 12 months prices and usage patterns in your area and your inputs for battery capacity, solar system size, and how much electricity you use.

6. Charges and payment

6.1. We will bill You using the half hourly import and export readings (shown in the Solar Max app) multiplied by the actual half hourly unit rates, plus the subscription fee and standing charge.

6.2. We will bill You on a monthly basis. The bill will consist of the electricity charges as calculated in accordance with clause 6.1, Standing Charge, VAT at 5% and the Solar Max subscription fee. Your export payments will be credited on the same bill.

If the net amount on your bill leaves a balance to be paid by you this will be taken by variable direct debit, if the net amount leaves a balance to be paid to you, this will show as a credit on your account. On your request we can transfer the credit to you via BACS

6.3. Your bill will be calculated based on actual electricity usage as recorded by the smart meter.

6.4. Your bill will be available on the Next Solar Max application and by email to the email address held by Us.

6.5. Your bill will include an average export and import unit rate within the tariff information This rate is not used to calculate Your bill, the actual half hourly rates will be used to calculate Your bill.

6.6. You will be liable for all charges incurred under the terms of this tariff.

6.7. In the event of a technical fault resulting in the inability to obtain Your usage data, or where Your meter ceases communication with Our system, We will make reasonable efforts to re-request the missing Half-Hourly (HH) consumption data for a period of seven (7) consecutive days from the initial identification of the fault.

6.8. If We remain unable to collect the missing data after the seven (7) day period, the system will automatically estimate the missing volume using available read data from other periods. The charge for the estimated usage will be calculated using 6.7p for the import rate and 16.5p for the export rate, to ensure You are not unduly disadvantaged.

6.9. In instances where data is missing for more than four (4) days within a consecutive thirty (30) day period, We will apply Your historical consumption average to determine the consumption in each half hour. We will also undertake a thorough investigation to identify and rectify the underlying cause of the communication failure. We will also make every effort to contact You throughout the investigation process to ensure transparency and resolution.

6.10. In the event We are unable to start communicating with Your meter again, we will contact you to discuss the options available. If We are unable to contact You, We will move You to Our Standard Variable tariff (Next Flex).

7. Testing your smart meter

7.1. If You are switching to Us from another Supplier, We must run test-reads of Your smart meter for up to 15 days before you move to the Next Solar Max tariff. During this period, You will be supplied on Our Standard Variable Tariff (SVT), Next Flex.

7.2. If You are already an E.ON Next customer, E.ON Next must run test-reads of Your smart meter for up to 5 days and You will remain on Your existing tariff during this period.

7.3. If the tests are successful, Your Next Solar Max tariff begins when the tests have completed and we will notify you that this has happened.

7.4. If the tests fail, We will transfer You to the Standard Variable tariff (SVT), and contact You with options, for example, to switch back to Your previous supplier, choose another supplier, continue on the SVT or choose one of Our’ other products. On the SVT, the unit rate is the same all day.

8.Data Collection and Privacy

8.1. By accepting this contract, You consent to the collection and use of half-hourly electricity consumption data for billing purposes.

8.2. All personal data collected will be handled in accordance with applicable data protection legislation and Our Privacy policy.

9. Termination and Exit

9.1. You may end this tariff without incurring any exit fees by notifying Us at any time during the 12-month term. We will move you to our Standard Variable Tariff (Next Flex) until you choose a new tariff.

9.2. You will remain liable for any outstanding payments due up to the date you ended the tariff.

Terms for our Next Store & Save tariff (up to 15 April 2025).

Tariff Terms and Conditions

In addition to E.ON Next standard residential terms and conditions the following terms will apply:

1 Contractual Agreement

  • This document constitutes a legally binding agreement between you ("the Customer") and E.ON Next ("the Supplier") for the provision of the Next Store & Save Fixed 12m tariff.

  • The tariff is a fixed-term contract for a period of 12 months, commencing from the date the Customer’s supply starts under this tariff.

2 Eligibility

To be eligible for this tariff the Customer must have:

  • A solar battery storage system installed in your home.

  • Possess a functioning smart meter capable of transmitting half-hourly usage data to the Supplier.

  • Consented for the Supplier to obtain consumption data from the Customers smart meter at 30 minute intervals. The Supplier will use this data to bill the Customer.

  • Pay by Direct Debit and manage the account online via the Next Connect app.

  • If the Customer withdraws consent to read the electricity consumption through their smart meter every 30 minutes, the tariff will end, and they will move to the Standard Variable Tariff (SVT), Next Flex.

  • If the Customer stops paying by Direct Debit and/or managing their account online, the Supplier reserves the right to end the Next Store & Save tariff and switch the Customer to the Standard Variable tariff, or another tariff of the Customers’ choice for which Direct Debit and online account management are not a requirement.

By entering this contract, the Customer confirms they meet these eligibility criteria.

3 About this tariff

  • Because the wholesale prices of electricity vary during the day based on supply and demand, we are able to vary the prices that we charge to our customers during the day. This tariff offers the Customer the option to use electricity at a lower price (pence per Kilowatt hour unit rates) during defined ‘off peak’ hours of 01:00 - 05:00 and 13:00 - 15:00, whilst charging a standard rate at all other hours of the day.

  • The rates for each period on this tariff are fixed for 12 months and there are no exit fees if the Customer decides to switch to another tariff or supplier within the 12 month period.

  • Due to the way this tariff works, the Customers’ In-Home Display will stop working. However, the Customer will be able to keep up to date with their usage through the Supplier’s app.

  • Next Store & Save is a new and evolving beta product. The Supplier’s communications and the Customers’ online account may look and behave a little differently to normal as the Supplier continues to optimize the product.

  • This tariff is designed to suit homes with a solar battery. Customers can keep this tariff if they move house and still meet the eligibility criteria.

4 Your quote

The Customer will have received a quote before accepting this tariff which was based on their estimated annual consumption. The quote was/will be based on the following assumptions:

  • The Customers’ battery system charges and discharges with 95% efficiency

  • The battery will charge from any excess solar generation when available and will be charged from the grid during off-peak periods.

5 Charges and payment

  • The Supplier will work out the electricity charges by multiplying the relevant unit rate with how many kilowatt hours (‘kWh’) the Customer uses during off-peak and standard periods, using the half-hourly readings received from the Customers’ smart meter.

  • The Supplier will bill the Customer on a monthly basis. The bill will consist of the consumption charges calculated on the basis of the meter readings and the standard and off peak unit rates, Standing Charge, VAT at 5%.

  • All payments must be made via Direct Debit, and the Customer is responsible for ensuring that the Direct Debit mandate remains valid for the duration of the contract.

  • The Customer’s bill will be calculated based on actual energy usage as recorded by the smart meter. Any failure of the meter to transmit accurate data will result in estimated billing until the issue is resolved.

  • The Customer will be liable for all charges incurred under the terms of this tariff.

  • If, for any reason, a technical fault has occurred, or the Customers’ meter stops communicating and the Supplier is unable to obtain the usage, average consumption for peak, off peak and base rate periods to estimate the Customers’ bill(s) will be taken into account until the technical fault is corrected or the Customers’ meter is communicating again. In the event of insufficient available consumption data, the Supplier will use typical domestic consumption values (TDCV) provided by Ofgem.

  • In the event the Supplier is unable to start communicating with the Customers’ meter again, we will contact you to discuss the options available. If the Supplier is unable to contact the Customer, they will move them to their Standard Variable tariff (Next Flex) and let them know in accordance with the Suppliers’ obligations.

6 Testing your smart meter

  • If the Customer is switching to the Supplier from another Supplier they must run test-reads of their smart meter for up to 15 days. During this period, they will remain on the Suppliers’ Standard Variable Tariff (SVT), Next Flex.

  • If the Customer is already an E.ON Next customer, they must run test-reads of their smart meter for up to 5 days and they will remain on your existing tariff during this period.

  • If the tests are successful, your tariff begins when the tests have completed.

  • If the tests fail, the Supplier will transfer the Customer to the Standard Variable tariff (SVT), and contact them with options, for example, to switch back to their previous supplier, choose another supplier, continue on the SVT or choose one of the Suppliers’ other products. On the SVT, the unit rate is the same all day (there would not be a lower off-peak unit rate(s) and time(s)).

7 Data Collection and Privacy

  • By accepting this contract, the Customer consents to the collection and use of half-hourly electricity consumption data for billing purposes and to facilitate smart charging.

  • All personal data collected will be handled in accordance with applicable data protection legislation and the Supplier’s Privacy Policy.

8 Termination and Exit

  • The Customer may terminate this contract without incurring any exit fees by notifying the Supplier at any time during the 12-month term.

  • The Customer must give the Supplier reasonable notice before switching to a new energy supplier. Failure to do so may result in delays in processing the switch.

  • Upon termination, the Customer will remain liable for any outstanding payments due up to the effective date of termination.

9 Governing Law and Jurisdiction

  • This contract shall be governed by, and construed in accordance with, the laws of England and Wales

  • Any disputes arising under or in connection with this contract shall be subject to the exclusive jurisdiction of the courts in England and Wales

The Supplier reserves the right to withdraw this tariff at any point.

Terms for our Next Direct Fixed v7 Boiler Cover tariff (up to 20 November 2025).

Tariff Terms and Conditions

In addition to E.ON Next standard residential terms and conditions the following terms will apply to our Next Fixed Direct 12m V7. In the event any term/s below conflict with a term in our standard residential terms and conditions or residential terms and conditions for fixed tariffs, the below terms prevail.

1. Contractual Agreement

  • This document constitutes a legally binding agreement between you ("the Customer") and E.ON Next ("the Supplier") for the provision of the Next Fixed Direct 12 month tariff v7.

  • The tariff is a fixed-term contract for a period of 12 months, commencing from the date the Customer’s supply starts under this tariff. The tariff entitles customers to free gas boiler cover from the 12 months starting point on their contract.

2. Overview of Offer

  • This offer is available exclusively to new and existing E.ON Next customers who enter into a contract for the 12-month fixed period tariff, Next Fixed Direct 12m V7 during the period of 10am 12th November 2025 to midnight 20th November 2025.

  • Customers with single-fuel gas, and customers with PAYG (Pay-As-You-Go) meters are not eligible for this offer. The tariff is only available on our direct sales channels, and not through brokers.

  • Under the terms of the promotion, customers that meet the criteria listed below, will be eligible for 12 months Free Gas Boiler Cover supplied by HomeServe.

  • To obtain the boiler cover, you must complete the sign up process with Homeserve. A link will be provided to you when you complete the sale of the energy tariff.

3. Eligibility

  • This tariff is available to both new & existing customers.

  • The boiler cover is available only to homeowners who are responsible for the boiler at the property at which they reside.

  • It is a requirement of this tariff to pay by Direct Debit and manage your account online.

  • This is a dual fuel tariff meaning we must supply both your gas and electricity.

About this Tariff

  • This is a 12 month fixed term tariff that comes with 12 months free boiler cover provided through Homeserve.

  • Your standing charge and unit rate will remain fixed for the duration of the tariff.

  • To obtain the boiler cover, you must complete the sign up process with Homeserve. A link will be provided to you when you complete the sale of the energy tariff.

  • You have 60 days from when you receive the sign up email to redeem the boiler cover with Homeserve.

  • If you change supplier or change tariff having already signed up to 12 months boiler cover, you will still have your HomeServe cover for the duration of 12 months.

  • You change supplier we will charge you an exit fee of £50.

Charges and payment

  • You will be liable for all charges incurred under the terms of this tariff.

  • All payments must be made via Direct Debit and you are responsible for ensuring that the Direct Debit mandate remains valid for the duration of the contract.

  • Your bill will be calculated based on actual energy usage as recorded by the smart meter. Any failure of the meter to transmit accurate data will result in estimated billing until the issue is resolved.

Data Collection and Privacy

  • All personal data collected will be handled in accordance with applicable data protection legislation and the Supplier’s Privacy Policy.

Termination and Exit

  • You may terminate this contract by notifying the Supplier at any time during the 12 month term.

  • You must give the Supplier reasonable notice before switching to a new energy supplier. Failure to do so may result in delays in processing the switch.

  • Upon termination, you will remain liable for any outstanding payments due up to the effective date of termination.

Governing Law and Jurisdiction

  • This contract shall be governed by, and construed in accordance with, the laws of England and Wales.

  • Any disputes arising under or in connection with this contract shall be subject to the exclusive jurisdiction of the courts in England and Wales.

The Supplier reserves the right to withdraw this tariff at any point.

Terms for our Next Direct 18m tariff (up to 12 December 2025).

Tariff Terms and Conditions

In addition to our standard residential terms and conditions, and our residential terms and conditions for fixed tariffs, the following terms will apply to our Next Direct 18m v1 . In the event any term/s below conflict with a term in our standard residential terms and conditions or residential terms and conditions for fixed tariffs, the below terms prevail. 

1. Contractual Agreement

1.1 This document constitutes a legally binding agreement between you ("the Customer") and E.ON Next ("the Supplier") for the provision of the Next Direct 18m v1 tariff.

1.2 The tariff is a fixed-term contract for a period of 18 months, commencing from the date the Customer’s supply starts under this tariff

2. Overview of Offer

2.1 This offer is available exclusively to new and existing E.ON Next  residential customers who enter into a contract for the 18-month fixed period tariff, Next Direct 18m V1, in accordance with these terms and conditions

2.2 Customers with single-fuel gas, and customers with PAYG (Pay-As-You-Go) meters are not eligible for this offer.

2.3 Under the terms of the promotion, customers will be charged at their agreed rate for electricity consumption, including applicable standing charges, incurred on Christmas Eve (24/12/2025), Christmas Day (25/12/2025) & Boxing Day (26/12/2025). 2.4 The cost of electricity and applicable standing charges, used on these days as recorded by the customer's SMART meter, will be credited back to their account within 30 days of the passing bank holiday, with the credit appearing on their subsequent bill.

3. Eligibility Criteria

3.1  To be eligible for this tariff you must meet the following conditions throughout the Tariff Duration.

3.2 Sign-Up Requirement: To be eligible, customers must complete the sign-up process between 00:00 on 5th December 2025 & 23:59:59 12th December 2025. To qualify for this promotion, the product must have started prior to 00:00 on 23rd December 2025

3.3 SMART Meter Requirement: A smart meter that we can connect to, This tariff requires you to have a smart meter already installed, which we can connect to and receive meter readings from. If you don’t have a smart meter, we can arrange an installation for you.

3.4 Payment Method: Direct Debit and online account management required - By choosing this tariff you agree to pay by Direct Debit (Fixed or Variable), and agree to manage your account online. If you stop paying by Direct Debit and/or managing your account online, we reserve the right to end the Next Direct 18m V1 tariff and switch you to our Standard Variable tariff, or another tariff of your choice for which Direct Debit and/or online account management are not a requirement.  

3.5 Half Hourly data share consent - This tariff is dependent on us receiving consumption data from your smart meter every half hour. By choosing this tariff you consent us to obtain consumption data from your smart meter at 30 minute intervals. We will use this data to bill you, so you can view your energy consumption on your online account, and for settlement of our purchasing on the electricity markets

3.6 Exclusions: This offer is not available for customers with PAYG meters, single fuel gas customers, or customers who switch to another tariff that isn’t Next Direct 18m v1 or another supplier after 26/12/2025.

4. Free Days Definition, Calculation and Credit Process

4.1 Free Days Definition: Free Electricity Days refers to the promotional period between 00:00 24th December 2025 & 23:59:59 26th December 2025.

4.2 Calculation of Free Days: We will calculate your Free Electricity Days usage and standing charges based on data collected by your SMART meter for usage between 24th December 2025 & 26th December 2025.

4.2.1 Customers will be charged their standard electricity unit rates and standing charges on these days. However, the total cost of electricity usage, (including applicable standing charges) as recorded by the SMART meter, will be credited back to their account within 30 days. 

4.3 Data Collection Failure: In the event that we are unable to receive data from your SMART meter during this period, we will estimate your usage based on historical consumption patterns.

5. Other Tariff specific Conditions

5.1 Fixed Tariff: Next Direct 18m v1 is a fixed term tariff, with rates fixed for a period of 18 months from when customers start their contract. 

5.2 Online Account Requirement: Customers must have an active online account for account management, billing, and communication.

5.3 Direct Debit for Lower Rates: By paying through Direct Debit, customers benefit from cheaper rates under this tariff.

5.4 This tariff has a £50 exit fee per fuel type.

6. Cooling-Off Period and Cancellations

6.1 Cooling-Off Period: You may cancel your contract without penalty during the 14-day cooling-off period, starting from the day the contract is entered into.

6.2 Impact of Early Termination: If you cancel within the cooling-off period or change tariffs, switch suppliers, you will not be eligible for the free days credit.

6.3 Upon termination, the Customer will remain liable for any outstanding payments due up to the effective date of termination as well as a £50 exit fee per fuel type if they end their tariff early and switch to another supplier.

7. General Provisions:

7.1 This contract shall be governed by, and construed in accordance with, the laws of England and Wales

7.2 Any disputes arising under or in connection with this contract shall be subject to the exclusive jurisdiction of the courts in England and Wales

7.3 E.ON Next shall not be liable for any loss or damage arising from the operation of this promotion, except where such liability cannot be excluded under applicable law. 

The Supplier reserves the right to withdraw this tariff at any point.

Solar and battery offer terms.

Terms for our £1,000 off solar solutions offer.

Terms and Conditions.

Applicable to anyone Purchasing Solar Solutions from E.ON Energy Installation Services Limited.

“Get £1,000 off Solar Solutions”

1. The Offer

E.ON Energy Installation Services Limited (CRN: 09965944) whose registered address is Trinity House, 2 Burton Street, Nottingham, NG1 4BX ("EEISL") is offering a £1000 discount on all solar only, solar and battery and battery only solution (the “Offer”).

If you are an existing E.ON Next Energy Limited (CRN: 03782443) (“E.ON Next”) or a Sainsbury’s Energy supply customer, you are eligible for further discounts (the “Customer Discount”) as follows:

  • £200 off the price of a solar panel and battery installation.

  • £150 off the price of a solar panel only installation;

In order to redeem the Customer Discount you must use one of these discount codes, “SOLAR200“ or “SOLAR150” (for E.ON Next Energy supply customers) or “SE SOLAR“ (for Sainsbury’s Energy supply customers). Sainsbury's Energy is a trading name used under license by E.ON Next Energy Limited (CR: 03782443) (“E.ON Next”).

By participating in the Offer and/or the Customer Discount, you (the "Participant" and "you") agree to be bound by these terms and conditions ("Terms") and confirm that all information submitted is true, accurate, and complete. The Offer and/or the Customer Discount can be changed or withdrawn at any time and for any reason and will be available for a limited period only. Where the Offer and/or the Customer Discount is changed or withdrawn, EEISL will notify customers at: https://www.eonenergy.com/terms-and-conditions/eon-installation.html

EEISL reserves the right to verify the eligibility of any and all Participants and may, in its sole discretion, not accept any Participant that fails to satisfy the eligibility requirements below. Participants shall at all times act in good faith towards EEISL and the Offer and/or the Customer Discount.

Customers may only apply one Offer per household. Neither the Offer or the Customer Discount is exchangeable for cash or any other alternative, is non-transferrable and may not be used together with any other offers.

The Offer cannot be used in conjunction with any other offer with exception to The Customer Discount.

The purchase and supply and installation of the solar system by E.ON EIS is subject to solar system supply and installation terms and conditions and eligibility. More information can be found at: https://www.eonenergy.com/terms-and-conditions/eon-installation.html.

2. Eligibility

This Offer is open to anyone aged 18 years old or above who:

a) Book a free solar remote survey with an EEISL solar expert ("Telephone Assessment") between 29 May 2025 and 3 July 2025 ("Offer Period");

b) complete their remote survey before 11.59pm on 10 July 2025;

c) has either made their upfront payment or accepted the terms and conditions of their finance agreement within 30 days of receiving their email quote following the remote survey;

d) is not purchasing their solar system or storage through government schemes;

e) is not an employee of EEISL, E.ON Next Energy Limited (CRN: 03782443) or E.ON Energy Solutions Limited (CRN: 03407430); and

f) is not excluded from the Offer or the Customer Discount in accordance with these Terms.

The Customer Discount is available to E.ON Next or Sainsbury’s Energy supply customers only.

3. How to Participate in the Offer

You can participate in this Offer and/or the Customer Discount by booking a free solar Telephone Assessment with an EEISL Solar Expert by visiting https://www.eoninstall.com/solar-panels/get-a-quote.html. Telephone Assessments are subject to availability.

In your Telephone Assessment, you will receive a quote which will include the total cost of the solar and battery installation, solar panels only or battery only ("Quote"). You must notify the Solar Expert carrying out the Telephone Assessment of your intention to participate in the Offer and/or the Customer Discount. If the solar panel and battery system is covered by these Terms and you are deemed to be eligible, the relevant discount will be applied to your Quote. Failure to notify the Solar Expert of your intention to take this offer may result in the discount not being applied to your Quote, and discounts may not be applied retrospectively.

4. General

If you have any questions about this Offer and/or the Customer Discount or you need to get in contact with us, please contact EEISL on 0800 054 6250 and we will do our best to help.

To the furthest extent permitted by law, EEISL liability to you in contract, tort (including negligence) or otherwise for any loss, injury or damage of whatever kind caused in whole or in part by participation in this Offer and/or the Customer Discount, or by their failure to perform any of their obligations under these Terms shall be limited to £250. Nothing in these Terms excludes or limits EEISL liability for death or personal injury arising from their negligence, or fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by English law.

EEISL accepts no responsibility for your failure to sign up for this Offer and/or the Customer Discount due to a technical fault and accepts no responsibility for any purchases which are not completed in accordance with these Terms for any reason.

In the event of unforeseen circumstances or technical reasons outside of its control, EEISL shall have the right to amend or temporarily suspend the Offer and/or the Customer Discount at any time (including if required by local regulations and/or laws) without liability to you or its customers.

Each paragraph of these Terms operates separately. If any court or relevant authority decides that any of them are unlawful or unenforceable, the remaining paragraphs of these Terms will remain in full force and effect.

This Offer and/or the Customer Discount and these Terms are governed by and construed in accordance with English law and you, and we both agree that any dispute or claim arising out of or in connection with this Offer and/or the Customer Discount or these Terms will be subject to the non-exclusive jurisdictions of the courts of England.

Terms for our £150 boiler discount.

Terms and Conditions

Applicable to

E.ON Next Energy Limited Customers Purchasing a Boiler from E.ON Energy Solutions Limited

The Offer

E.ON Energy Installation Services Limited (CRN: 09965944) whose registered address is Trinity House, 2 Burton Street, Nottingham, NG1 4BX ("E.ON EIS") is offering a discount of £150 off the price of a new boiler which is available to E.ON Next Energy Limited (CRN: 03782443) (“E.ON Next”) and Sainsbury’s Energy supply Customers when the discount code: “BOILER150” is used (the "Customer Discount"). Sainsbury's Energy is a trading name used under license by E.ON Next , Sainsbury’s Energy customers are supplied by E.ON Next.

In order to receive the Customer Discount, you (the "Customer" and "you") agree to be bound by these terms and conditions ("Terms") and confirm that all information submitted is true, accurate, and complete. The Customer Discount can be changed or withdrawn at any time and for any reason. Where the Customer Discount is changed or withdrawn, E.ON EIS will notify Customers at: https://www.eonenergy.com/exclusive-discounts/energy-customer-offers.html

E.ON EIS reserves the right to verify the eligibility of any and all Customers and may, in its sole discretion, not accept any Customers that fail to satisfy the eligibility requirements below. Customers shall at all times act in good faith towards E.ON EIS and the Customer Discount.

Customers may only apply one Customer Discount per household. The Customer Discount is not exchangeable for cash or any other alternative, is non-transferrable and may not be used in conjunction with any other offers.

The purchase from, then supply and installation of the boiler by E.ON EIS is subject to boiler supply and installation terms and conditions and eligibility. More information can be found at: https://www.eonenergy.com/terms-and-conditions/eon-installation.html.

Eligibility

This Customer Discount is available to E.ON Next supply Customers aged 18 years old or above who:

  • request their quote by visiting https://www.eoninstall.com/boilers/get-a-quote.html between the 1 January 2024 and 21 June 2024 and within 30 days of receiving their email quote, have either made their upfront payment or accepted the Terms and Conditions of their finance agreement; or

  • book a free boiler remote survey (“Remote Survey”) by visiting http://www.eoninstall.com/boilers/home-survey/book-date.html between the 1 January 2024 and 21 June 2024 and complete their remote survey before 11:59pm on 30 June 2024;

  • apply the relevant Customer Discount code to their respective quote.

In either case, Customers are not eligible to receive the Customer Discount if they:

  • reside outside of the mainland UK or in any of the following postcode areas: AB, DD, HS, IM, IV, KW, LA, PA, PH, PO31 through to PO41, TR, ZE;

  • do not remain an E.ON Next supply Customer at the time of installation;

  • are excluded from the Customer Discount in accordance with these Terms;

  • are purchasing their boiler through government affordable warmth schemes; or

  • are an employee of E.ON EIS, E.ON Next or E.ON Energy Solutions Limited (CRN: 03407430).

How to Receive the Customer Discount

You can receive the Customer Discount by either:

  • booking a free boiler Remote Survey (subject to availability) with an E.ON EIS Heating Expert by calling 0330 400 1083 or visiting http://www.eoninstall.com/boilers/home-survey/book-date.html ; or

  • purchasing a boiler online via our website by visiting https://www.eoninstall.com/boilers/get-a-quote.html (“Online Boiler Purchase”).

Whether using the Remote Survey or Online Boiler Purchase journey, you must quote the relevant discount code to be eligible for any discount.

For Remote Surveys, you will receive a boiler quote which will include the total cost of the boiler and installation (the "Quote"). You must notify the Heating Expert carrying out the Remote Survey of your intention to receive the Customer Discount for the purpose of your Quote. If the boiler is covered by these Terms and you are deemed to be eligible, the Customer Discount will be applied to your Quote and deducted from the total cost. Failure to notify the heating expert of your intention to receive the Customer Discount may result in the Customer Discount not being applied to your Quote, and the Customer Discount may not be applied retrospectively.

For an Online Boiler Purchase, you will be shown your boiler price online or you can choose to have this emailed to you. This will be the total price of the boiler and installation (the "Price"). When you use the Customer Discount code the Customer Discount will be applied to the Price and deducted from the total cost. If you choose to have the Price emailed to you, ensure you have applied the correct discount code to apply your discount first. Prices emailed to you will be valid for 30 days from the date that they are emailed.

General

If you have any questions about the Customer Discount or you need to get in contact with us, please contact E.ON EIS on 0330 400 1083 and we will do our best to help.

To the furthest extent permitted by law, E.ON EIS liability to you in contract, tort (including negligence) or otherwise for any loss, injury or damage of whatever kind caused in whole or in part by receiving the Customer Discount, or by their failure to perform any of their obligations under these Terms shall be limited to £250. Nothing in these Terms excludes or limits E.ON EIS liability for death or personal injury arising from their negligence, or fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by English law.

E.ON EIS accepts no responsibility for your failure to sign up for the Customer Discount due to a technical fault and accepts no responsibility for any purchases which are not completed in accordance with these Terms for any reason. In the event of unforeseen circumstances or technical reasons outside of its control, E.ON EIS shall have the right to amend or temporarily suspend the Customer Discount at any time (including if required by local regulations and/or laws) without liability to you or its Customers.

Each paragraph of these Terms operates separately. If any court or relevant authority decides that any of them are unlawful or unenforceable, the remaining paragraphs of these Terms will remain in full force and effect.

The Customer Discount and these Terms are governed by and construed in accordance with English law and you and we both agree that any dispute or claim arising out of or in connection with the Customer Discount or these Terms will be subject to the non-exclusive jurisdictions of the courts of England.

The Coventry 5% Solar Offer.

Terms and Conditions

Applicable to

Anyone Residing in Coventry (CV1-CV6) Purchasing Solar Solutions from E.ON Energy Installation Services Limited

“The Coventry 5% Solar Offer”

The Offer

E.ON Energy Installation Services Limited (CRN: 09965944) whose registered address is Trinity House, 2 Burton Street, Nottingham, NG1 4BX ("E.ON EIS") is offering 5% off a solar panel only or solar panel and battery installation to anyone residing in postcodes CV1 to CV6 of Coventry. The installation must take place within postcodes CV1 to CV6. (the "Offer")

If you are an existing E.ON Next Energy Limited (CRN: 03782443) (“E.ON Next”) or a Sainsbury’s Energy supply customer, you are eligible for further discounts (the “Customer Discount”) as follows:

  • £200 off the price of a solar panel and battery installation.

  • £150 off the price of a solar panel only installation;

In order to redeem the Customer Discount you must use one of these discount codes, “NEXT SOLAR“(for E.ON Next Energy supply customers) or “SE SOLAR“ (for Sainsbury’s Energy supply customers). Sainsbury's Energy is a trading name used under license by E.ON Next Energy Limited (CR: 03782443) (“E.ON Next”).

By participating in the Offer and/or the Customer Discount, you (the "Participant" and "you") agree to be bound by these terms and conditions ("Terms") and confirm that all information submitted is true, accurate, and complete. The Offer and/or the Customer Discount can be changed or withdrawn at any time and for any reason and will be available for a limited period only. Where the Offer and/or the Customer Discount is changed or withdrawn, E.ON EIS will notify customers at: https://www.eonenergy.com/terms-and-conditions/eon-installation.html

E.ON EIS reserves the right to verify the eligibility of any and all Participants and may, in its sole discretion, not accept any Participant that fails to satisfy the eligibility requirements below. Participants shall at all times act in good faith towards E.ON EIS and the Offer and/or the Customer Discount.

Customers may only apply one Offer per household. Neither the Offer or the Customer Discount is exchangeable for cash or any other alternative, is non-transferrable and may not be used together with any other offers.

The Offer cannot be used in conjunction with any other offer with exception to the Solar and Free EV Charger Offer (subject to eligibility) the terms of which can be found at: https://www.eonenergy.com/terms-and-conditions/eon-installation.html The Customer Discount must be used in conjunction with the Offer.

The purchase and supply and installation of the solar system by E.ON EIS is subject to solar system supply and installation terms and conditions and eligibility. More information can be found at: https://www.eonenergy.com/terms-and-conditions/eon-installation.html.

Eligibility

This Offer is open to anyone aged 18 years old or above who:

  1. owns a property that falls within Coventry, postcodes CV1, CV2, CV3, CV4, CV5 or CV6, the property being the same property in which the solar solution will be installed;

  2. books a free solar panel and battery installation telephone assessment with an E.ON EIS Solar Expert (“Telephone Assessment”), for a solar panel and battery system, or solar panels only between 29th July 2024 and 10th September (“Offer Period”);

  3. quotes the discount code “COVENTRY5” during the Telephone Assessment;

  4. completes their Telephone Assessment before 11:59pm on 17th September 2024 within 30 days of receiving their email quote following the Telephone Assessment, have either made their upfront payment or accepted the Terms and Conditions of their finance agreement;

  5. is not purchasing their solar system or storage through government schemes;

  6. is not an employee of E.ON EIS, E.ON Next Energy Limited (CRN: 03782443) or E.ON Energy Solutions Limited (CRN: 03407430); and

  7. is not excluded from the Offer or the Customer Discount in accordance with these Terms. The Customer Discount is available to E.ON Next or Sainsbury’s Energy supply customers only.

How to Participate in the Offer

You can participate in this Offer and/or the Customer Discount by booking a free solar Telephone Assessment with an E.ON EIS Solar Expert by visiting https://www.eoninstall.com/solar-panels/get-a-quote.html. Telephone Assessments are subject to availability.

In your Telephone Assessment, you will receive a quote which will include the total cost of the solar and battery installation, or solar panels only ("Quote"). You must notify the Solar Expert carrying out the Telephone Assessment of your intention to participate in the Offer and/or the Customer Discount. If the solar panel and battery system is covered by these Terms and you are deemed to be eligible, the relevant discount will be applied to your Quote. Failure to notify the Solar Expert of your intention to take this offer may result in the discount not being applied to your Quote, and discounts may not be applied retrospectively.

General

If you have any questions about this Offer and/or the Customer Discount or you need to get in contact with us, please contact E.ON EIS on 0800 054 6250 and we will do our best to help.

To the furthest extent permitted by law, E.ON EIS liability to you in contract, tort (including negligence) or otherwise for any loss, injury or damage of whatever kind caused in whole or in part by participation in this Offer and/or the Customer Discount, or by their failure to perform any of their obligations under these Terms shall be limited to £250. Nothing in these Terms excludes or limits E.ON EIS liability for death or personal injury arising from their negligence, or fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by English law.

E.ON EIS accepts no responsibility for your failure to sign up for this Offer and/or the Customer Discount due to a technical fault and accepts no responsibility for any purchases which are not completed in accordance with these Terms for any reason. In the event of unforeseen circumstances or technical reasons outside of its control, E.ON EIS shall have the right to amend or temporarily suspend the Offer and/or the Customer Discount at any time (including if required by local regulations and/or laws) without liability to you or its customers.

Each paragraph of these Terms operates separately. If any court or relevant authority decides that any of them are unlawful or unenforceable, the remaining paragraphs of these Terms will remain in full force and effect.

This Offer and/or the Customer Discount and these Terms are governed by and construed in accordance with English law and you, and we both agree that any dispute or claim arising out of or in connection with this Offer and/or the Customer Discount or these Terms will be subject to the non-exclusive jurisdictions of the courts of England.

tado° Smart Thermostat and 2 year Fix.

Summary of Key Terms.

The following terms and conditions are in addition to our Standard terms and conditions for residential customers (“Standard Terms”). Terms defined in the Standard Terms shall be given the same meaning in these Offer Terms.

1.The Offer

1.1. We are offering a free tado° thermostat model V3+ (“tado°”) with the purchase of the Next Fixed 24m tariff (“The Tariff”) via the following online channels:

1.2. for new customers only via our online digital sales journey here;

1.3. for existing customers via your dashboard here.

1.4. This offer is limited to customers who sign up for dual fuel (electricity and gas) only who will receive a free tado° thermostat to the value of £200.

1.5. The Offer is limited to residential consumers aged 18+ who meet the requirements of Clause 3 [Eligibility Criteria] and who have internet access.

2. Qualifying Period:

2.1. The Offer is valid for applications submitted in compliance with Clause 1 [The Offer] from 12th December to 12am (BST) on the 18th December 2024 inclusive.

3. Eligibility Criteria

3.1. The offer is only available to customers who sign up for dual fuel Next Fixed 24m tariff.

3.2. The Offer is only available for customers who pay via Direct Debit and is not available to Pay On Demand or Pay As You Go customers.

3.3. A smart meter is required on The Tariff.

3.4. The Offer can only be claimed once.

3.5. The Offer cannot be used in conjunction with any other offer including our Refer a friend £50 incentive.

3.6. If you cancel The Tariff within the 14 day cooling off period you will not be eligible for The Offer.

3.7. If for any reason your switch does not complete you will not qualify for The Offer.

3.8. If at any time you fail to meet the Eligibility Criteria you will no longer be eligible for The Offer.

4.Availability and restrictions:

4.1. The Offer is limited to one tado° per household.

4.2. The tado° is not exchangeable for cash and is not for sale, re-sale or auction. No cash alternative is available.

4.3. The offer is limited to the first 1000 customers to switch to the tariff

5. tado° Smart Thermostat

5.1. The installation of the tado° is excluded from this offer. You will receive the tado° via post directly from us along with standard installation instructions (self install product)

5.2. The tado° thermostat will be dispatched to the address we have on record for sending all other communication to you, within 28 days following the end of the offer. Please note that dispatch times may vary based on stock availability and delivery logistics.

5.3. A smartphone is required to set up and operate the tado° thermostat.

5.4. We are not liable for the tado° and this is subject to tado°'s standard Terms and Conditions. https://www.tado.com/gb-en/terms-and-conditions All queries relating to tado should be done directly through tado their customer support https://support.tado.com/en/

5.5. tado° has a 2 year manufacturers warranty which is effective from the point of installation. Any questions relating to this should be done directly through tado° https://support.tado.com/en/

6. General

6.1. By accepting The Offer, you agree to abide by these terms and conditions.

6.2. E.ON Next reserves the right to modify, suspend, or cancel this offer at any time without prior notice.

6.3. Personal data collected in connection with this offer will be processed in accordance with E.ON Next's Privacy Policy.

6.4. E.ON Next’s right to withdraw The Offer includes such right where E.ON Next discovers or suspects the terms of this offer are being abused or subject to any fraudulent behaviour.

6.5. Half Hourly data share consent - This tariff is dependent on us receiving consumption data from your smart meter every half hour. By choosing this tariff you consent us to obtain consumption data from your smart meter at 30 minute intervals. We will use this data to bill you, so you can view your energy consumption on your online account, and for settlement of our purchasing on the electricity markets. If you want to change this preference you will need to contact us to let us know, however you will no longer be eligible for the offer and will be switched to our Standard Variable tariff, or another tariff of your choice.

7. General

7.1. This contract shall be governed by, and construed in accordance with, the laws of England and Wales

7.2. Any disputes arising under or in connection with this contract shall be subject to the exclusive jurisdiction of the courts in England and Wales

New Build Battery Retrofit Offer.

“New Build Battery Retrofit Offer”

Terms and Conditions

Applicable to:

Customers who have had solar panels previously installed by ECO2 Solar Limited and are now purchasing a battery retrofit system from E.ON Energy Installation Services Limited.

1. The Offer

E.ON Energy Installation Services Limited (CRN: 09965944) whose registered address is Trinity House, 2 Burton Street, Nottingham, NG1 4BX ("E.ON EIS") is offering £1000 off the price of a battery retrofit system (“Battery Retrofit”) for customers who have previously had solar panels installed by ECO2 Solar Limited (CRN: 06083205) whose registered address is Unit 8 John Samuel Building, Arthur Drive Hoo Farm Industrial Estate, Kidderminster, Worcestershire, DY11 7RA (“Eco2Solar”) when the offer code “NBB1000” is used (the "Offer").

By participating in the Offer, you (the "Participant" and "you") agree to be bound by these terms and conditions ("Terms") and confirm that all information submitted is true, accurate, and complete. The Offer can be changed or withdrawn at any time and for any reason and will be available for a limited period only. Where the Offer is changed or withdrawn, E.ON EIS will notify customers at: https://www.eonenergy.com/terms-and-conditions/eon-installation.html.

E.ON EIS reserves the right to verify the eligibility of any and all Participants and may, in its sole discretion, not accept any Participant that fails to satisfy the eligibility requirements below. Participants shall at all times act in good faith towards E.ON EIS and the Offer. Customers may only apply one Offer per household. The Offer is not exchangeable for cash or any other alternative and is non-transferrable. The Offer cannot be used in conjunction with any other offer.

The purchase and supply and installation of the Battery Retrofit by E.ON EIS is subject to the solar panels and battery installation terms and conditions and eligibility. More information can be found at: eonenergy.com/terms-and-conditions/eon-installation.

2. Eligibility

This Offer is available to customers aged 18 years old or above who:

  • have previously had solar panels installed by Eco2Solar;

  • book a free solar remote survey for a Battery Retrofit with an E.ON EIS solar expert between 1 October 2024 and 20 December 2024 (“Offer Period”);

  • complete their remote survey before 11:59pm on 30 December 2024;

  • provide the offer code “NBB1000” during their remote survey;

  • has either made their upfront payment or accepted the terms and conditions of their finance agreement within 30 days of receiving their email quote following the remote survey; and

  • apply the relevant offer code to their respective quote.

In either case, customers are not eligible to receive the Offer if they:

  • reside outside of the mainland UK, or in Scotland, or any of the following postcode areas: ZE, KW, HS, IV, AB, PH, DD, PA, KY, KA, DG, TD, IM, LL, PO31 through to PO41, NW, N, E, W, WC, EC, SW, SE;

  • are excluded from the Offer in accordance with these Terms.

  • are purchasing their Battery Retrofit through government schemes; and

  • are an employee of E.ON EIS, Eco2Solar, E.ON Next Energy Limited (CRN: 03782443) or E.ON Energy Solutions Limited (CRN: 03407430).

3. How to Receive the Offer

You can receive the Offer by booking a free solar remote survey with an E.ON EIS solar expert by visiting eoninstall.com/solar-panels/battery/get-a-quote. Remote surveys are subject to availability.

In your remote survey, you will receive a quote which will include the total cost of a Battery Retrofit. You must notify the solar expert carrying out the remote survey of your intention to receive the Offer by providing the offer code “NBB1000”. If your Battery Retrofit is covered by these Terms and you are deemed eligible, the Offer will be applied to your Quote. Failure to notify the solar expert of your intention to receive the Offer may result in the Offer not being applied to your Quote, and the Offer may not be applied retrospectively.

4. General

If you have any questions about the Offer or you need to get in contact with us, please contact E.ON EIS on 0345 366 5981 and we will do our best to help.

To the furthest extent permitted by law, E.ON EIS’s liability to you in contract, tort (including negligence) or otherwise for any loss, injury or damage of whatever kind caused in whole or in part by receiving the Offer, or by their failure to perform any of their obligations under these Terms shall be limited to £250. Nothing in these Terms excludes or limits E.ON EIS’s liability for death or personal injury arising from their negligence, or fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by English law.

E.ON EIS accepts no responsibility for your failure to sign up for the Offer due to a technical fault and accepts no responsibility for any purchases which are not completed in accordance with these Terms for any reason.

In the event of unforeseen circumstances or technical reasons outside of its control, E.ON EIS shall have the right to amend or temporarily suspend the Offer at any time (including if required by local regulations and/or laws) without liability to you or its customers. Each paragraph of these Terms operates separately. If any court or relevant authority decides that any of them are unlawful or unenforceable, the remaining paragraphs of these Terms will remain in full force and effect.

The Offer and these Terms are governed by and construed in accordance with English law and you and we both agree that any dispute or claim arising out of or in connection with the Offer or these Terms will be subject to the non-exclusive jurisdictions of the courts of England

Terms for our 'buy one get one free' solar panels offer.

1. The Offer

E.ON Energy Installation Services Limited (CRN: 09965944) whose registered address is Trinity House, 2 Burton Street, Nottingham, NG1 4BX ("E.ON EIS") is offering a free solar panel for every solar panel purchased which is open to anyone purchasing a solar panel only or solar panel and battery solution (the “Offer”). For example, if you select a 20 solar panel system, we will provide you with 10 solar panels inclusive of the fixings for free at the point of sale. 

The Offer specifically applies to the solar panels and its fixings only. Therefore, it does not apply to the cost of the installation, the scaffolding or the financing. 

If you are an existing E.ON Next Energy Limited (CRN: 03782443) (“E.ON Next”) or a Sainsbury’s Energy supply customer, you are eligible for further discounts (the “Customer Discount”) as follows:

  • £200 off the price of a solar panel and battery installation.

  • £150 off the price of a solar panel only installation;

In order to redeem the Customer Discount you must use one of these discount codes, “SOLAR200“ or “SOLAR150” (for E.ON Next Energy supply customers) or “SE SOLAR“ (for Sainsbury’s Energy supply customers). Sainsbury's Energy is a trading name used under license by E.ON Next Energy Limited (CR: 03782443) (“E.ON Next”). 

By participating in the Offer and/or the Customer Discount, you (the "Participant" and "you") agree to be bound by these terms and conditions ("Terms") and confirm that all information submitted is true, accurate, and complete. The Offer and/or the Customer Discount can be changed or withdrawn at any time and for any reason and will be available for a limited period only.  Where the Offer and/or the Customer Discount is changed or withdrawn, E.ON EIS will notify customers at: https://www.eonenergy.com/terms-and-conditions/eon-installation.html  

E.ON EIS reserves the right to verify the eligibility of any and all Participants and may, in its sole discretion, not accept any Participant that fails to satisfy the eligibility requirements below. Participants shall at all times act in good faith towards E.ON EIS and the Offer and/or the Customer Discount.

Customers may only apply one Offer per household. Neither the Offer or the Customer Discount is exchangeable for cash or any other alternative, is non-transferrable and may not be used together with any other offers. 

The Offer cannot be used in conjunction with any other offer with exception to The Customer Discount.

The purchase and supply and installation of the solar system by E.ON EIS is subject to solar system supply and installation terms and conditions and eligibility. More information can be found at: https://www.eonenergy.com/terms-and-conditions/eon-installation.html.

2. Eligibility

This Offer is open to anyone aged 18 years old or above who:

  1. Books a free solar panel and battery installation telephone assessment with an E.ON EIS Solar Expert (“Telephone Assessment”), for a solar panel and battery system, or solar panels only between 17th February 2025 and 17th March 2025 (“Offer Period”);

  2. quotes the discount code “BOGOF SOLAR” during the Telephone Assessment; 

  3. completes their Telephone Assessment before 11:59pm on 24th February 2025 and accepts their quote within 30 days of receiving it, following the Telephone Assessment. You must have either made your upfront payment or accepted the Terms and Conditions of their finance agreement; 

  4. is not purchasing their solar system or storage through government schemes; 

  5. is not an employee of E.ON EIS, E.ON Next Energy Limited (CRN: 03782443) or E.ON Energy Solutions Limited (CRN: 03407430); and

  6. is not excluded from the Offer or the Customer Discount in accordance with these Terms.

The Customer Discount is available to E.ON Next or Sainsbury’s Energy supply customers only.

3. How to Participate in the Offer

You can participate in this Offer and/or the Customer Discount by booking a free solar Telephone Assessment with an E.ON EIS Solar Expert by visiting https://www.eoninstall.com/solar-panels/get-a-quote.html. Telephone Assessments are subject to availability.

In your Telephone Assessment, you will receive a quote which will include the total cost of the solar and battery installation, or solar panels only ("Quote"). You must notify the Solar Expert carrying out the Telephone Assessment of your intention to participate in the Offer and/or the Customer Discount. If the solar panel and battery system is covered by these Terms and you are deemed to be eligible, the relevant discount will be applied to your Quote. Failure to notify the Solar Expert of your intention to take this offer may result in the discount not being applied to your Quote, and discounts may not be applied retrospectively.

4. General

If you have any questions about this Offer and/or the Customer Discount or you need to get in contact with us, please contact E.ON EIS on 0800 054 6250  and we will do our best to help.

To the furthest extent permitted by law, E.ON EIS liability to you in contract, tort (including negligence) or otherwise for any loss, injury or damage of whatever kind caused in whole or in part by participation in this Offer and/or the Customer Discount, or by their failure to perform any of their obligations under these Terms shall be limited to £250. Nothing in these Terms excludes or limits E.ON EIS liability for death or personal injury arising from their negligence, or fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by English law.

E.ON EIS accepts no responsibility for your failure to sign up for this Offer and/or the Customer Discount due to a technical fault and accepts no responsibility for any purchases which are not completed in accordance with these Terms for any reason.

In the event of unforeseen circumstances or technical reasons outside of its control, E.ON EIS shall have the right to amend or temporarily suspend the Offer and/or the Customer Discount at any time (including if required by local regulations and/or laws) without liability to you or its customers.

Each paragraph of these Terms operates separately. If any court or relevant authority decides that any of them are unlawful or unenforceable, the remaining paragraphs of these Terms will remain in full force and effect.

This Offer and/or the Customer Discount and these Terms are governed by and construed in accordance with English law and you, and we both agree that any dispute or claim arising out of or in connection with this Offer and/or the Customer Discount or these Terms will be subject to the non-exclusive jurisdictions of the courts of England.

E.ON Next Solar Price Match Terms and Conditions (up to 23 September 2025).

1. The Offer

E.ON Next is offering eligible customers the Solar Max Price Match (the “Offer”).

By participating in the Offer, you agree to be bound by these terms and conditions ("Terms") and confirm that all information submitted is true, accurate, and complete.

The Offer can be changed or withdrawn at any time and for any reason and will be available for a limited period only.

E.ON Next reserves the right to verify the eligibility of any and all Participants and may, in its sole discretion, not accept any Participant that fails to satisfy the eligibility requirements below.

Participants shall at all times act in good faith towards E.ON Next and the Offer.

The Next Solar Max comprises three parts to ensure you will not face financial detriment in moving from your current tariff to the Solar Max tariff.

1.1. From commencement of the Solar Max tariff, each month we will calculate what your electricity costs and SEG payments would have been if you had not moved onto the Solar Max Tariff and compare those to your electricity costs and export payments on the Solar Max tariff. If you would have benefitted more on your previous tariffs we will apply a credit to your account for the difference. If you have benefited from being on the Solar Max tariff that month, no adjustment will be made to your account. To calculate what you would have paid had you not moved onto the Solar Max Tariff we will use the rates of your previous tariff up until the renewal date of that tariff and the prices in the table below thereafter, the SEG rate used for the comparison will be the one set out in the table below.

Standing Charge (per day) - 53.804p

Peak Unit Rate (7am - 12am) - 28.237p

Off Peak Unit Rate (12am - 7am) - 6.7p

Export (SEG) rate - 16.5p

1.2. At the end of the Solar Max tariff contract we will ensure you have benefited by at least £50 taking into account any credits already applied to your account in accordance with clause 1.1, if you have not we will credit your account to ensure you have benefitted by £50. If you leave the Solar Max tariff prior to the end of the 12 month term this clause 1.2 will not apply.

1.3. We will waive the Solar Max subscription (£9.99 per month) for a period of 12 months.

2. Eligibility

2.1. To be eligible for this Offer you will need to:

2.1.1. Have an existing EON Next account with an active electricity tariff; and

2.2.2. Have a Next Solar Max compatible home battery/inverter system (GivEnergy, Alpha SS, SolarEdge, Sungrow, Fronius and SIgEnergy)

3. How to Participate in the Offer

3.1. You can participate in this Offer by agreeing to the Next Solar Max tariff and these Offer terms and conditions, and switching to the Next Solar Max tariff.

Solar terms and conditions for E.ON Next energy customers (up to 2 Nov 2025).

Terms and Conditions

Applicable to

E.ON Next Energy Limited Customers Purchasing Solar from E.ON Energy Installation Services Limited

1. The Offer

E.ON Energy Installation Services Limited (CRN: 09965944) whose registered address is Trinity House, 2 Burton Street, Nottingham, NG1 4BX ("E.ON EIS") is offering a discount of either:

1. £200 off the total price of a solar panel and battery storage installation;

2. £150 off the total price of a solar panel installation only; or

3. £150 off the total price of a battery storage installation only.

This discount is available to E.ON Next Energy Limited (CRN: 03782443) (“E.ON Next”) and Sainsbury’s Energy supply Customers (“Customer Discount”) when the discount code “SOLAR200” (solar panel and battery storage) or “SOLAR150” (either solar panel or battery storage only) is used.

Sainsbury's Energy is a trading name used under license by E.ON Next, Sainsbury’s Energy customers are supplied by E.ON Next.

In order to receive the Customer Discount, you (the "Customer" and "you") agree to be bound by these terms and conditions ("Terms") and confirm that all information submitted is true, accurate, and complete. The Customer Discount can be changed or withdrawn at any time and for any reason. Where the Customer Discount is changed or withdrawn, E.ON EIS will notify Customers at: eonenergy.com/exclusive-discounts/energy-customer-offers

E.ON EIS reserves the right to verify the eligibility of any and all Customers and may, in its sole discretion, not accept any Customers that fail to satisfy the eligibility requirements below. Customers shall at all times act in good faith towards E.ON EIS and the Customer Discount.

Customers may only apply one Customer Discount per household. The Customer Discount is not exchangeable for cash or any other alternative, is non-transferrable and may not be used in conjunction with any other offers.

The purchase from, then supply and installation of the solar system by E.ON EIS is subject to solar system supply and installation terms and conditions and eligibility. More information can be found at: eonenergy.com/terms-and-conditions/eon-installation

2. Eligibility

This Customer Discount is available to E.ON Next supply Customers aged 18 years old or above who:

a) book a free solar Remote Survey (“Remote Survey”) for a solar panel and battery storage installation or a solar panel installation only or a battery storage installation only, with an E.ON EIS Solar Expert between 22 June 2024 and 31 December 2025 (“Offer Period”);

b) complete their Remote Survey before 11:59pm on 31 December 2025;

c) give the discount code “SOLAR200“, or “SOLAR150”, in their Remote Survey;

d) have either made their upfront payment or accepted the Terms and Conditions of their finance agreement within 30 days of receiving their email quote following the Remote Survey.

e) apply the relevant Customer Discount code to their respective quote.

In either case, Customers are not eligible to receive the Customer Discount if they:

a) reside outside of the mainland UK, or in Scotland, or any of the following postcode areas: ZE, KW, HS, IV, AB, PH, DD, PA, KY, KA, DG, TD, IM, LL, PO31 through to PO41, NW, N, E, W, WC, EC, SW, SE;

b) do not remain an E.ON Next supply Customer at the time of installation;

c) are excluded from the Customer Discount in accordance with these Terms.

d) are purchasing their solar system or storage through government schemes; and

e) are an employee of E.ON EIS, E.ON Next or E.ON Energy Solutions Limited (company registration number 03407430).

3. How to Receive the Customer Discount

You can receive the Customer Discount by booking a free solar Remote Survey with an E.ON EIS Solar Expert by visiting eoninstall.com/solar-panels/get-a-quote Remote Surveys are subject to availability.

In your Remote Survey, you will receive a quote (the “Quote”) which will include the total cost of either:

1. a solar panel and battery storage installation;

2. a solar panel installation only; or

3. a battery storage installation only.

You must notify the Solar Expert carrying out the Remote Survey of your intention to receive the Customer Discount by providing the relevant Customer Discount code. If your solar panel and battery system is covered by these Terms and you are deemed eligible, the Customer Discount will be applied to your Quote. Failure to notify the Solar Expert of your intention to receive the Customer Discount may result in the Customer Discount not being applied to your Quote, and the Customer Discount may not be applied retrospectively.

4. General

If you have any questions about the Customer Discount or you need to get in contact with us, please contact E.ON EIS on 0345 366 5981 and we will do our best to help.

To the furthest extent permitted by law, E.ON EIS liability to you in contract, tort (including negligence) or otherwise for any loss, injury or damage of whatever kind caused in whole or in part by receiving the Customer Discount, or by their failure to perform any of their obligations under these Terms shall be limited to £250. Nothing in these Terms excludes or limits E.ON EIS liability for death or personal injury arising from their negligence, or fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by English law.

E.ON EIS accepts no responsibility for your failure to sign up for the Customer Discount due to a technical fault and accepts no responsibility for any purchases which are not completed in accordance with these Terms for any reason.

In the event of unforeseen circumstances or technical reasons outside of its control, E.ON EIS shall have the right to amend or temporarily suspend the Customer Discount at any time (including if required by local regulations and/or laws) without liability to you or its Customers.

Each paragraph of these Terms operates separately. If any court or relevant authority decides that any of them are unlawful or unenforceable, the remaining paragraphs of these Terms will remain in full force and effect.

The Customer Discount and these Terms are governed by and construed in accordance with English law and you and we both agree that any dispute or claim arising out of or in connection with the Customer Discount or these Terms will be subject to the non-exclusive jurisdictions of the courts of England.

Heat pump and EV charger offer terms.

Terms for our EV charger £50 voucher offer.

TERMS & CONDITIONS

EV Charger Voucher Offer February 2024

1.The Offer

E.ON Energy Solutions Limited (company registration 03407430) or E.ON Drive Solutions UK Limited (company registration 12467317)(together “E.ON”) are offering a £50 shopping voucher with the purchase and installation of a home electric vehicle charger (“EV charger”) after booking and completing an online video call survey between 21/02/2024 – 21/03/2024 and having a successful charger install by 30/06/2024. The Offer is limited to residential consumers age 18+. Internet access required. (Eligibility Criteria set out in clause 3).

2.Qualifying Period:

Customers must book and complete their video call survey between 21/02/2024 – 21/03/2024 and then subsequently have an EV charger installed before 30/06/2024.

3.Eligibility Criteria

To be eligible for the offer you must:

3.1. book and complete a free EV charger video call survey via https://www.eonnext.com/electric-vehicles/home-chargers during the Qualifying Period and have a EV charger installed before 30/06/2024; and

3.2. be over 18 years of age; and

3.3. do not reside outside of the mainland UK or in any of the following areas and UK postcodes: Scotland and Northern Ireland, TA, EX, TQ, PL, TR, and PO31 through to PO41.

3.4. live in a property that is suitable for the installation of an EV charger and is not excluded for any health and safety, structural or technical reasons connected with your home;

3.5. either own the property that they live in or have the express consent of the property owner prior to installation;

3.6. are not excluded from the Offer in accordance with these Terms

4.How to Participate

To participate in this Offer Eligible Customers must:

4.1. book a free EV charger Video Call Survey with an E.ON Next EV charger Expert (“EV Charger Expert”) by visiting eonnext.com/electric-vehicles/home-chargers. Video Call Surveys are subject to availability.

4.2. In your Video Call Survey, you will receive an EV charger quote which will include the total cost of the installation ("Quote). If the EV Charger is covered by these Terms and you are deemed to be eligible, you will automatically be sent an email to the email address you provided during your charger quote to choose and claim your vouchers within 21 days post successful install. You will have the choice of Amazon, John Lewis or Marks and Spencer vouchers to the value of £50.

4.3. By participating in the Offer, you (the "Participant" and "you") agree to be bound by these terms and conditions ("Terms") and confirm that all information submitted is true, accurate, and complete. The Offer can be changed or withdrawn at any time and for any reason and will be available for a limited period only.

4.4. E.ON reserves the right to verify the eligibility of any and all Participants and may, in its sole discretion, not accept any Participant that fails to satisfy the Eligibility Criteria. Participants shall at all times act in good faith towards E.ON and the Offer.

4.5. Customers may only claim one voucher Offer per household. The Offer is not exchangeable for cash and is non-transferable.

4.6. The purchase from, then supply and installation of the EV charger by E.ON is subject to EV installation terms and conditions and eligibility. More information can be found at: eonenergy.com/terms-and-conditions/eon-drive.

5.Availability and restrictions:

5.1. The Offer is limited to one £50 shopping voucher per household after a completed EV charger video call survey and EV charger installation.

5.2. The Offer is not transferable, redeemable, exchangeable for cash and is not for sale, re-sale or auction. No cash alternative is available.

6.Your information

6.1 Your privacy and personal information are important to us. Any personal details you provide to E.ON will be kept confidential and processed in accordance with our privacy policy. For further information, please visit https://www.eonenergy.com/privacy. You agree and give consent to the transfer and processing of your personal data by E.ON for the purpose of this Offer.

6.2 Please note that your personal details will be shared with Lock-in Marketing (CRN: 8251677) to allow them to contact you to provide you with the eGift vouchers if you are eligible for this Offer.

General

9.By accepting the Offer, you agree to abide by these terms and conditions. eGift vouchers are also subject to the retailer terms and conditions which can be found at:

Amazon: https://www.amazon.co.uk/gp/help/customer/display.html?nodeId=GNG9PXYZUMQT72QK

John Lewis: https://www.johnlewis.com/customer-services/shopping-with-us/terms-and- conditions

Marks and Spencer: https://www.marksandspencer.com/ie/c/faqs/legal-and-ethical-policies/what-are-the-gift-cardegift-card-terms-and-conditions

10. Lock-in Marketing are not responsible for the EV charger installation provided by E.ON.

11. E.ON and Lock-in Marketing reserve their right to withdraw the offer or provide a substitute offer of equal or greater value in the event of unforeseen circumstances or circumstances outside their control. E.ON will provide customers with notice by email if it plans to withdraw the offer. E.ON’s right to withdraw the Offer includes such right where E.ON discovers or suspects the terms of this Offer are being abused or subject to any fraudulent behaviour.

12. To the fullest extent permitted by law, E.ON’s liability to customers in contract, tort (including negligence) or otherwise for any loss, injury or damage of whatever kind caused in whole or in part by participation in the Offer, or by their failure to perform any of their obligations under these terms and conditions will in no event exceed £250. Nothing in these terms and conditions excludes or limits the E.ON’s liability for death or personal injury arising from their negligence, or fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by the laws of England and Wales.

13. E.ON accepts no responsibility for your failure to sign up for this Offer due to a technical fault and accepts no responsibility for any purchases which are not completed in accordance with these Terms for any reason.

14. In the event of unforeseen circumstances or technical reasons outside of its control, E.ON shall have the right to amend or temporarily suspend the Offer at any time (including if required by local regulations and/or laws) without liability to you or its customers.

15. Each paragraph of these Terms operates separately. If any court or relevant authority decides that any of them are unlawful or unenforceable, the remaining paragraphs of these Terms will remain in full force and effect.

16. Offer supplied by Lock-in Marketing, 7 Walker Avenue, Milton Keynes, MK12 5TW.

17. The Promoter is E.ON Energy Solutions Limited, Trinity House, 2 Burton Street, Nottingham, NG1 4BX.

18. This promotion is governed by the laws of England and Wales and you and we both agree that any dispute or claim arising out of or in connection with this Offer or these Terms will be subject to the non-exclusive jurisdictions of the courts of England.

Terms for our £250 off Vaillant air source heat pumps offer (up to 2 Nov 2025).

Terms and conditions.

Applicable to:

Anyone Purchasing Vaillant Air Source Heat Pump Solutions from E.ON Energy Installation Services Limited.

“Get £250 of Vaillant Air Source Heat Pumps”

1. The Offer

E.ON Energy Installation Services Limited (CRN: 09965944) whose registered address is Trinity House, 2 Burton Street, Nottingham, NG1 4BX ("E.ON EIS") is offering a £250 discount on all Vaillant Air Source Heat Pumps (the “Offer”).

By participating in the Offer and/or the Customer Discount, you (the "Participant" and "you") agree to be bound by these terms and conditions ("Terms") and confirm that all information submitted is true, accurate, and complete. The Offer and/or the Customer Discount can be changed or withdrawn at any time and for any reason and will be available for a limited period only. Where the Offer and/or the Customer Discount is changed or withdrawn, E.ON EIS will notify customers at: https://www.eonenergy.com/terms-and-conditions/eon-installation.html

E.ON EIS reserves the right to verify the eligibility of any and all Participants and may, in its sole discretion, not accept any Participant that fails to satisfy the eligibility requirements below. Participants shall at all times act in good faith towards E.ON EIS and the Offer and/or the Customer Discount.

Customers may only apply one Offer per household. Neither the Offer or the Customer Discount is exchangeable for cash or any other alternative, is non-transferrable and may not be used together with any other offers.

The Offer cannot be used in conjunction with any other offer with exception to The Existing Customer Discount.

The purchase and supply and installation of the Vaillant Air Source Heat Pump system by E.ON EIS is subject to Vaillant Air Source Heat Pump system supply and installation terms and conditions and eligibility. More information can be found at: https://www.eonenergy.com/terms-and-conditions/eon-installation.html.

2. Eligibility

This Offer is open to anyone aged 18 years old or above who:

a) Books a heat pump assessment or home survey to obtain a heat pump quote, with an E.ON EIS Heat Pump Expert between 18th August 2025 and 31st December 2025 (“Offer Period”);

b) Completes their home survey and/or has a final fixed quote before 11:59pm on 31st Dec 2025 and accepts their quote within 30 days of receiving it and accepts their quote before 11:59pm on 31st December 25. The 30-day validity period for the quote will not be impacted, however if the quote remains valid after the 31/12, the Vaillant discount cannot be applied or redeemed after this time. You must have either made your upfront payment or accepted the Terms and Conditions of your finance agreement;

c) Is purchasing a heat pump system that is not paid for using Government funding schemes. The BUS grant funding does not fall into this category on the basis the customer will be responsible for the remainder of the cost;

d) is not an employee of E.ON EIS, E.ON Next Energy Limited (CRN: 03782443) or E.ON Energy Solutions Limited (CRN: 03407430); and

e) is not excluded from the Offer or the Customer Discount in accordance with these Terms.

The Existing Customer Discount is available to E.ON Next or Sainsbury’s Energy supply customers only.

3. How to Participate in the Offer

You can participate in this Offer and/or the Customer Discount by booking a free Air Source Heat Pump Assessment with an E.ON EIS Air Source Heat Pump Expert by visiting https://www.eonnext.com/air-source-heat-pumps/buy. Telephone Assessments and in-home surveys are subject to availability.

Following your in-home survey, you will receive a quote which will include the total cost of the Vaillant Air Source Heat Pump installation. You must notify the Air Source Heat Pump Expert issuing the quote of your intention to participate in the Offer and/or the Existing Customer Discount, either during the initial telephone consultation, during the in-home survey or follow-up telephone consultation when your quote is issued. If the Vaillant Air Source Heat Pump is covered by these Terms and you are deemed to be eligible, the relevant discount will be applied to your Quote. Failure to notify the Air Source Heat Pump Expert of your intention to take this offer may result in the discount not being applied to your Quote, and discounts may not be applied retrospectively.

4. General

If you have any questions about this Offer and/or the Customer Discount or you need to get in contact with us, please contact E.ON EIS on 0800 054 6250 and we will do our best to help.

To the furthest extent permitted by law, E.ON EIS liability to you in contract, tort (including negligence) or otherwise for any loss, injury or damage of whatever kind caused in whole or in part by participation in this Offer and/or the Customer Discount, or by their failure to perform any of their obligations under these Terms shall be limited to £250. Nothing in these Terms excludes or limits E.ON EIS liability for death or personal injury arising from their negligence, or fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by English law.

E.ON EIS accepts no responsibility for your failure to sign up for this Offer and/or the Customer Discount due to a technical fault and accepts no responsibility for any purchases which are not completed in accordance with these Terms for any reason.

In the event of unforeseen circumstances or technical reasons outside of its control, E.ON EIS shall have the right to amend or temporarily suspend the Offer and/or the Customer Discount at any time (including if required by local regulations and/or laws) without liability to you or its customers.

Each paragraph of these Terms operates separately. If any court or relevant authority decides that any of them are unlawful or unenforceable, the remaining paragraphs of these Terms will remain in full force and effect.

This Offer and/or the Customer Discount and these Terms are governed by and construed in accordance with English law and you, and we both agree that any dispute or claim arising out of or in connection with this Offer and/or the Customer Discount or these Terms will be subject to the non-exclusive jurisdictions of the courts of England.

1. Introduction

1.1. This offer (the “Offer”) is provided by E.ON Energy Installation Services Limited (Company Registration Number: 09965944), whose registered address is Trinity House, 2 Burton Street, Nottingham, NG1 4BX ("E.ON EIS").

1.2. The Offer provides a £250 discount on all Vaillant Air Source Heat Pump systems, subject to the terms set out below.

2. Acceptance of Terms

2.1. By participating in the Offer, you (the "Participant" or "you") agree to be bound by these terms and conditions (the "Terms").

2.2. You confirm that all information provided by you is true, accurate, and complete.

2.3. The Offer may be withdrawn or amended at any time and for any reason. It will only be available for a limited time. Notice of any changes will be provided at: https://www.eonenergy.com/terms-and-conditions/eon-installation.html

3. Offer Conditions

3.1. Eligibility Verification: E.ON EIS reserves the right to verify the eligibility of all Participants. It may, at its sole discretion, reject any Participant who fails to meet the eligibility requirements.

3.2. Participants must act in good faith at all times with respect to the Offer.

3.3. Only one Offer per household is permitted.

3.4. The Offer:

  • Is non-transferable, non-exchangeable, and not redeemable for cash or any other alternatives

  • Cannot be combined with any other promotions or discounts.

3.5. The purchase, supply, and installation of the Vaillant Air Source Heat Pump system is subject to separate supply and installation terms and eligibility, available at: https://www.eonenergy.com/terms-and-conditions/eon-installation.html

4. Eligibility Criteria

4.1. The Offer is open to individuals who:

  • Are 18 years of age or older;

  • Book a heat pump assessment or home survey with an E.ON EIS Heat Pump Expert between 18th August 2025 and 31st December 2025 (“Offer Period”);

  • Completes their home survey and/or has a final fixed quote before 11:59pm on 31st Dec 2025 and accepts their quote within 30 days of receiving it and accepts their quote before 11:59pm on 31st December 25. The 30-day validity period for the quote will not be impacted, however if the quote remains valid after the 31/12, the Vaillant discount cannot be applied or redeemed after this time. You must have either made your upfront payment or accepted the Terms and Conditions of your finance agreement;

  • Have either made the required upfront payment or accepted the terms of a finance agreement;

  • Are not paying for the heat pump system using Government funding schemes, with the exception of the Boiler Upgrade Scheme (BUS) where the customer remains responsible for the outstanding balance;

  • Are not employees of E.ON EIS, E.ON Next Energy Limited (CRN: 03782443), or E.ON Energy Solutions Limited (CRN: 03407430);

  • Are not otherwise excluded under these Terms.

  • 5. How to Participate

  • 5.1. You can participate in the Offer by booking a free Air Source Heat Pump Assessment with an E.ON EIS expert at: https://www.eonnext.com/air-source-heat-pumps/buy

Note: Telephone and in-home assessments are subject to availability.

5.2. After the in-home survey, you will receive a quote detailing the total cost of the installation.

5.3. You must notify the Heat Pump Expert of your intention to participate in the Offer at one of the following stages:

  • During the initial telephone consultation;

  • During the in-home survey;

  • During the follow-up consultation when your quote is issued.

5.4. Failure to notify the Heat Pump Expert may result in the Offer not being applied. The discount cannot be applied retrospectively.

6. Additional Clauses

6.1. Data Protection

By participating in the Offer, you agree to the processing of your personal data in accordance with E.ON EIS's Privacy Policy, available at:

https://www.eonenergy.com/privacy

6.2. Misuse of Offer

E.ON EIS reserves the right to disqualify any Participant it suspects of misusing, manipulating, or attempting to abuse the Offer or circumventing the eligibility criteria.

6.3. No Waiver

Failure by E.ON EIS to enforce any provision of these Terms shall not constitute a waiver of that or any other provision.

6.4. No Partnership

Participation in the Offer does not create any partnership, agency, employment, or joint venture between the Participant and E.ON EIS.

7. General Provisions

7.1. For any questions regarding the Offer, please contact E.ON EIS on 0800 054 6250.

7.2. Limitation of Liability

To the maximum extent permitted by law, E.ON EIS’s liability to you, whether in contract, tort (including negligence), or otherwise, shall be limited to £250. Nothing in these Terms limits liability for:

  • Fraud or fraudulent misrepresentation;

  • Any liability that cannot legally be excluded or limited.

7.3. E.ON EIS accepts no responsibility for:

  • Incomplete sign-up due to technical errors;

  • Purchases not completed in accordance with these Terms;

  • Any issues arising from factors beyond its control.

7.4. E.ON EIS may amend or suspend the Offer at any time due to unforeseen circumstances, legal requirements, or technical issues, without liability.

7.5. Each section of these Terms operates independently. If any provision is found to be unlawful or unenforceable, the remaining provisions will remain in effect.

8. Governing Law

8.1. These Terms are governed by and construed in accordance with the laws of England and Wales.

8.2. Any disputes or claims relating to these Terms or the Offer shall be subject to the non-exclusive jurisdiction of the courts of England.

EV charger £50 E.ON Next customer discount terms (up to 2 Nov 2025).

Terms and Conditions

Applicable to

E.ON Next Energy Limited Customers Purchasing a Home Electric Vehicle Charger from E.ON Drive Solutions UK Limited

1. The Offer

E.ON Drive Solutions UK Limited (registered number 12467317) whose registered address is Trinity House, 2 Burton Street, Nottingham, NG1 4BX ("E.ON ES") is the offeror offering £50 off the price of a home electric vehicle charger (“EV charger”) for E.ON Next Energy Limited (company registration 03782443) (“E.ON Next”) supply customers when the discount code “EV50” is used (the "Offer").

By participating in the Offer, you (the "Participant" and "you") agree to be bound by these terms and conditions ("Terms") and confirm that all information submitted is true, accurate, and complete. The Offer can be changed or withdrawn at any time and for any reason and will be available for a limited period only. Where the Offer is changed or withdrawn, E.ON ES will notify customers at: eonenergy.com/eonnext-offers.

E.ON ES reserves the right to verify the eligibility of any and all Participants and may, in its sole discretion, not accept any Participant that fails to satisfy the eligibility requirements below. Participants shall at all times act in good faith towards E.ON ES and the Offer. Customers may only apply one Offer per household. The Offer is not exchangeable for cash or any other alternative and is non-transferable.

The purchase from, then supply and installation of the EV charger by E.ON ES is subject to EV supply and installation terms and conditions and eligibility. More information can be found at: eonenergy.com/terms-and-conditions/eon-drive.

2. Eligibility

This Offer is available to E.ON Next supply customers aged 18 years old or above who:

a) book a free EV charger video call survey (“Video Call Survey”) between 29 February 2024 and 3 November 2025 (“Offer Period”);

b) complete their Video Call Survey before 11:59pm on 13 November 2025;

c) give the relevant discount code in the Video Call Survey;

d) remain an E.ON Next supply customer at the time of installation (which may be outside of the Offer Period);

e) do not reside outside of the mainland UK or in any of the following areas and UK postcodes: AB, DD, DG, FK, HS, IV, KA, KW, KY, ML, PA, PH, TD, ZE and PO31 through to PO41.

f) live in a property that is suitable for the installation of an EV charger and is not excluded for any health and safety, structural or technical reasons connected with your home;

g) either own the property that they live in or have the express consent of the property owner prior to installation;

h) are not excluded from the Offer in accordance with these Terms; and

i) are not employees of E.ON ES, E.ON Next or E.ON Energy Installation Services Limited (company registration number 09965944) (“EEIS”).

3. How to Participate in the Offer

You can participate in this Offer by booking a free EV charger Video Call Survey with an E.ON ES EV charger Expert (“EV Charger Expert”) by visiting eoninstall.com/uk-emobility-b2c/serving-area or eonnext.com/electric-vehicles/home-chargers. Video Call Surveys are subject to availability.

In your Video Call Survey, you will receive an EV charger quote which will include the total cost of the installation ("Quote"). You must notify the EV Charger Expert carrying out the Video Call Survey of your intention to participate in the Offer and give the relevant offer code. If the EV Charger is covered by these Terms and you are deemed to be eligible, the relevant discount will be applied to your Quote and deducted from the total cost. If you do not notify the EV Charger Expert of your intention to participate in the Offer the discount may not be applied to your Quote. Discount codes may not be applied retrospectively.

4. General

If you have any questions about this Offer or you need to get in contact with us, please contact E.ON ES on 0333 202 4417 (option 1) and we'll do our best to help.

To the furthest extent permitted by law, E.ON ES liability to you in contract, tort (including negligence) or otherwise for any loss, injury or damage of whatever kind caused in whole or in part by participation in this Offer, or by their failure to perform any of their obligations under these Terms shall be limited to £250. Nothing in these Terms excludes or limits E.ON ES liability for death or personal injury arising from their negligence, or fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by English law. E.ON ES accepts no responsibility for your failure to sign up for this Offer due to a technical fault and accepts no responsibility for any purchases which are not completed in accordance with these Terms for any reason.

In the event of unforeseen circumstances or technical reasons outside of its control, E.ON ES shall have the right to amend or temporarily suspend the Offer at any time (including if required by local regulations and/or laws) without liability to you or its customers.

Each paragraph of these Terms operates separately. If any court or relevant authority decides that any of them are unlawful or unenforceable, the remaining paragraphs of these Terms will remain in full force and effect.

This Offer and these Terms are governed by and construed in accordance with English law and you and we both agree that any dispute or claim arising out of or in connection with this Offer or these Terms will be subject to the non-exclusive jurisdictions of the courts of England.

Air source heat pump terms and conditions for E.ON Next energy customers (up to 2 Nov 2025).

Terms and Conditions

Applicable to

E.ON Next Energy Limited Customers Purchasing An Air Source Heat Pump from E.ON Energy Installation Services Limited.

1. The Offer

E.ON Energy Installation Services Limited (CRN: 09965944) whose registered address is Trinity House, 2 Burton Street, Nottingham, NG1 4BX ("E.ON EIS") is offering a discount of up to £350 off the price of a new Air Source Heat Pump (“ASHP”) including the installation which is available to E.ON Next Energy Limited (CRN: 03782443) (“E.ON Next”) and Sainsbury’s Energy supply Customers when the discount code: “PUMP350” is used (the "Customer Discount").

Sainsbury's Energy is a trading name used under license by E.ON Next, Sainsbury’s Energy customers are supplied by E.ON Next.

In order to receive the Customer Discount, you (the "Customer" and "you") agree to be bound by these terms and conditions ("Terms") and confirm that all information submitted is true, accurate, and complete. The Customer Discount can be changed or withdrawn at any time and for any reason. Where the Customer Discount is changed or withdrawn, E.ON EIS will notify Customers at: www.eonenergy.com/exclusive-discounts/energy-customer-offers.

E.ON EIS reserves the right to verify the eligibility of any and all Customers and may, in its sole discretion, not accept any Customers that fail to satisfy the eligibility requirements below. Customers shall at all times act in good faith towards E.ON EIS and the Customer Discount.

Customers may only apply one Customer Discount per household. The Customer Discount is not exchangeable for cash or any other alternative, is non-transferrable and may not be used in conjunction with any other offers.

The purchase from, then supply and installation of the ASHP system by E.ON EIS is subject to ASHP supply and installation terms and conditions and eligibility. More information can be found at: eonenergy.com/terms-and-conditions/eon-installation.

2.   Eligibility

This Customer Discount is available to E.ON Next supply Customers aged 18 years old or above who:

a) book an ASHP call with an E.ON EIS Heating Expert (“Heating Expert”) between 18 March 2024 and 31 December 2025 (“Offer Period”);

b) complete their Onsite Survey (“Survey”) before 11:59pm on 31 December 2025;

c)  give the discount code “PUMP350" during their call with an E.ON EIS Heating Expert;

d) have either made their upfront payment or accepted the Terms and Conditions of their finance agreement within 30 days of receiving their quote following the Survey;

e) apply the relevant Customer Discount code to their respective quote; and

f) reside in an eligible location (to be discussed during the call with an E.ON EIS Heating Expert).

In either case, Customers are not eligible to receive the Customer Discount if they:

a) do not remain an E.ON Next supply Customer at the time of installation.

b)  are excluded from the Customer Discount in accordance with these Terms.

c) are purchasing their ASHP system through government schemes other than the Boiler Upgrade Scheme and,

d) are an employee of E.ON EIS, E.ON Next or E.ON Energy Solutions Limited (company registration number 03407430).

3.   How to Receive the Customer Discount

You can receive the Customer Discount by booking a Survey with a Heating Expert by visiting eoninstall.com/heat-pumps/get-a-quote. Surveys are subject to availability. After your Survey, you will receive a quote (the “Quote”) which will include the total cost of an ASHP.

You must notify the Heating Expert carrying out the  Survey of your intention to receive the Customer Discount by providing the relevant Customer Discount code. If your ASHP system is covered by these Terms and you are deemed eligible, the Customer Discount will be applied to your Quote. Failure to notify the Heating Expert of your intention to receive the Customer Discount may result in the Customer Discount not being applied to your Quote, and the Customer Discount may not be applied retrospectively.

4.   General

If you have any questions about the Customer Discount or you need to get in contact with us, please contact E.ON EIS on 0345 366 5981 and we will do our best to help.

To the furthest extent permitted by law, E.ON EIS liability to you in contract, tort (including negligence) or otherwise for any loss, injury or damage of whatever kind caused in whole or in part by receiving the  Customer Discount, or by their failure to perform any of their obligations under these Terms shall be limited to £250. Nothing in these Terms excludes or limits E.ON EIS liability for death or personal injury arising from their negligence, or fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by English law.

E.ON EIS accepts no responsibility for your failure to sign up for the Customer Discount due to a technical fault and accepts no responsibility for any purchases which are not completed in accordance with these Terms for any reason.

In the event of unforeseen circumstances or technical reasons outside of its control, E.ON EIS shall have the right to amend or temporarily suspend the Customer Discount at any time (including if required by local regulations and/or laws) without liability to you or its Customers.

Each paragraph of these Terms operates separately. If any court or relevant authority decides that any of them are unlawful or unenforceable, the remaining paragraphs of these Terms will remain in full force and effect.

The Customer Discount and these Terms are governed by and construed in accordance with English law and you and we both agree that any dispute or claim arising out of or in connection with the Customer Discount or these Terms will be subject to the non-exclusive jurisdictions of the courts of England.

EV offer: summary of key terms.

Applicable to E.ON Next Energy Limited Customers purchasing a home electric vehicle charger from E.ON Energy Solutions Limited.

Key terms.

Full terms available at: https://www.eonenergy.com/terms-and-conditions/eon-installation.html

£50 off is available to E.ON Next supply customers when purchasing an EV charger from E.ON Energy Solutions Limited ("E.ON ES").

To participate in this Offer a customer must:

  1. book a free EV charger Video Call Survey between 22 December 2023 and 29 February 2024 by visiting https://www.eonnext.com/electric-vehicles/home-chargers or https://www.eoninstall.com/uk-emobility-b2c/serving-area.html

  2. the Video Call Survey must take place by 11:59pm on 07 March 2024, in which you must give the relevant offer code "EV50";

  3. remain an E.ON Next supply customer at the time of installation; and

  4. be eligible in accordance with the full Terms.

Offer may be changed or withdrawn by E.ON ES at any time, in such circumstances, E.ON ES shall provide notice to customers at https://www.eonenergy.com/exclusive-discounts/energy-customer-offers.html

Air source heat pump E.ON Next customer discount (until 31 December 2025).

Terms and Conditions

Applicable to

E.ON Next Energy Limited Customers Purchasing an Air Source Heat Pump from E.ON Energy Installation Services Limited.

1. The Offer

E.ON Energy Installation Services Limited (CRN: 09965944) whose registered address is Trinity House, 2 Burton Street, Nottingham, NG1 4BX ("E.ON EIS") is offering a discount of £350 off the price of a new Air Source Heat Pump (“ASHP”) including the installation which is available to E.ON Next Energy Limited (CRN: 03782443) (“E.ON Next”) and Sainsbury’s Energy supply Customers when the discount code: “PUMP350” is used (the "Customer Discount").

Sainsbury's Energy is a trading name used under license by E.ON Next, Sainsbury’s Energy customers are supplied by E.ON Next.

In order to receive the Customer Discount, you (the "Customer" and "you") agree to be bound by these terms and conditions ("Terms") and confirm that all information submitted is true, accurate, and complete. The Customer Discount can be changed or withdrawn at any time and for any reason. Where the Customer Discount is changed or withdrawn, E.ON EIS will notify Customers at: https://www.eonnext.com/air-source-heat-pumps/buy

E.ON EIS reserves the right to verify the eligibility of any and all Customers and may, in its sole discretion, not accept any Customers that fail to satisfy the eligibility requirements below. Customers shall at all times act in good faith towards E.ON Next and the Customer Discount.

Customers may only apply one Customer Discount per household, per solution. The Customer Discount is not exchangeable for cash or any other alternative, is non-transferrable and may not be used in conjunction with any other discount codes but can be combined with any other publicly running promotions at the time of purchase.

The purchase from, then supply and installation of the ASHP system by E.ON EIS is subject to ASHP supply and installation terms and conditions and eligibility. More information can be found at: https://www.eonnext.com/policies/terms-and-conditions

2. Eligibility

This Customer Discount is available to E.ON Next supply Customers aged 18 years old or above who:

a) enter the online ASHP journey and enter the discount code “PUMP350” at checkout between 03 November 2025 and 31 December 2025 (“Offer Period”);

b) have completed checkout and arranged the payment or financial agreements for the ASHP; and

c) reside in an eligible location (highlighted during the online journey).

In either case, Customers are not eligible to receive the Customer Discount if they:

a) reside outside of the mainland UK, or in Scotland, or any of the following postcode areas: AB, DD, DG, EH, FK, G, IV, KA, KW, KY, ML, PA, PH, TD, ZE, BT, PO30 through to PO41, JE, GY;

b) do not remain an E.ON Next supply Customer at the time of installation.

c) are excluded from the Customer Discount in accordance with these Terms.

d) are purchasing their ASHP system through government schemes other than the Boiler Upgrade Scheme and,

e) are an employee of an E.ON Group company.

3. How to Receive the Customer Discount

You can receive the Customer Discount by purchasing an ASHP online through https://www.eonnext.com/air-source-heat-pumps/buy.

You must enter the discount code ‘PUMP350’ at checkout on the online journey. If your ASHP system is covered by these Terms and you are deemed eligible, the Customer Discount will be applied to your Quote. Failure to add discount code before checking out may result in the Customer Discount not being applied to your Quote, and the Customer Discount may not be applied retrospectively.

4. General

If you have any questions about the Customer Discount or you need to get in contact with us, please contact E.ON EIS on 0345 366 5981 and we will do our best to help.

To the furthest extent permitted by law, E.ON EIS liability to you in contract, tort (including negligence) or otherwise for any loss, injury or damage of whatever kind caused in whole or in part by receiving the Customer Discount, or by their failure to perform any of their obligations under these Terms shall be limited to £250. Nothing in these Terms excludes or limits E.ON EIS liability for death or personal injury arising from their negligence, or fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by English law.

E.ON EIS accepts no responsibility for your failure to sign up for the Customer Discount due to a technical fault and accepts no responsibility for any purchases which are not completed in accordance with these Terms for any reason.

In the event of unforeseen circumstances or technical reasons outside of its control, E.ON EIS shall have the right to amend or temporarily suspend the Customer Discount at any time (including if required by local regulations and/or laws) without liability to you or its Customers.

Each paragraph of these Terms operates separately. If any court or relevant authority decides that any of them are unlawful or unenforceable, the remaining paragraphs of these Terms will remain in full force and effect.

The Customer Discount and these Terms are governed by and construed in accordance with, the laws of England and Wales. We both agree that any dispute or claim arising out of or in connection with the Customer Discount or these Terms will be subject to the exclusive jurisdictions of the courts in England and Wales.

Terms for our £250 off Vaillant air source heat pumps offer (until 31 December 2025).

Terms and Conditions

Applicable to:

Anyone Purchasing a Vaillant aroTHERM Plus Air Source Heat Pump from E.ON Energy Installation Services Limited.

“Get £250 of Vaillant Air Source Heat Pumps”

1. The Offer

E.ON Energy Installation Services Limited (CRN: 09965944) whose registered address is Trinity House, 2 Burton Street, Nottingham, NG1 4BX ("E.ON EIS") is offering a £250 discount on all Vaillant aroTHERM Plus Air Source Heat Pumps (the “Offer”).

The Offer provides a £250 discount on all Vaillant aroTHERM Plus Air Source Heat Pump systems, subject to the terms set out below.

By participating in the Offer and/or the Customer Discount, you (the "Participant" and "you") agree to be bound by these terms and conditions ("Terms") and confirm that all information submitted is true, accurate, and complete. The Offer and/or the Customer Discount can be changed or withdrawn at any time and for any reason and will be available for a limited period only. Where the Offer and/or the Customer Discount is changed or withdrawn, E.ON EIS will notify customers at: https://www.eonnext.com/air-source-heat-pumps/buy

E.ON EIS reserves the right to verify the eligibility of any and all Participants and may, in its sole discretion, not accept any Participant that fails to satisfy the eligibility requirements below. Participants shall at all times act in good faith towards E.ON EIS and the Offer and/or the Customer Discount.

The Offer can be combined with any single offer or single discount code the customer is eligible for.

The purchase and supply and installation of the Vaillant Air Source Heat Pump system by E.ON EIS is subject to Air Source Heat Pump system supply and installation terms, conditions and eligibility. More information can be found at: https://www.eonnext.com/policies/terms-and-conditions

The Offer may be withdrawn or amended at any time and for any reason. It will only be available for a limited time. Notice of any changes will be provided at: https://www.eonnext.com/policies/terms-and-conditions

2. Offer Conditions

Eligibility Verification: E.ON EIS reserves the right to verify the eligibility of all Participants. It may, at its sole discretion, reject any Participant who fails to meet the eligibility requirements.

Participants must act in good faith at all times with respect to the Offer.

The Offer is non-transferable, non-exchangeable, and not redeemable for cash or any other alternatives

The purchase, supply, and installation of the Vaillant Air Source Heat Pump system is subject to separate supply and installation terms and eligibility, available at: https://www.eonnext.com/policies/terms-and-conditions

3. Eligibility

This Customer Discount is available to Customers aged 18 years old or above who:

a) enter the online ASHP journey and purchase a Vaillant ASHP between 03 November 2025 and 31 December 2025 (“Offer Period”);

b) have completed checkout and arranged the payment for the ASHP by 31 December 2025;

c) Is purchasing a heat pump system that is not paid for using Government funding schemes. The BUS grant funding does not fall into this category on the basis the customer will be responsible for the remainder of the cost;

d) reside in an eligible location, outside of the mainland UK, or in Scotland, or any of the following postcode areas: AB, DD, DG, EH, FK, G, IV, KA, KW, KY, ML, PA, PH, TD, ZE, BT, PO30 through to PO41, JE, GY; and

e) is not excluded from the Offer or the Customer Discount in accordance with these Terms.

4. How to Receive the Customer Discount

You can receive the Customer Discount by purchasing an ASHP online through https://www.eonnext.com/air-source-heat-pumps/buy.

You must follow the online journey and checkout with a Vaillant ASHP. The discount is automatically applied to eligible systems at checkout.

5. Additional Clauses

Data Protection

By participating in the Offer, you agree to the processing of your personal data in accordance with E.ON Next's Privacy Policy, available at:

https://www.eonnext.com/policies

Misuse of Offer

E.ON Next reserves the right to disqualify any Participant it suspects of misusing, manipulating, or attempting to abuse the Offer or circumventing the eligibility criteria.

No Waiver

Failure by E.ON Next to enforce any provision of these Terms shall not constitute a waiver of that or any other provision.

No Partnership

Participation in the Offer does not create any partnership, agency, employment, or joint venture between the Participant and E.ON EIS.

6. General

If you have any questions about the Customer Discount or you need to get in contact with us, please contact E.ON EIS on 0345 366 5981 and we will do our best to help.

To the furthest extent permitted by law, E.ON EIS liability to you in contract, tort (including negligence) or otherwise for any loss, injury or damage of whatever kind caused in whole or in part by receiving the Customer Discount, or by their failure to perform any of their obligations under these Terms shall be limited to £250. Nothing in these Terms excludes or limits E.ON EIS liability for death or personal injury arising from their negligence, or fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by English law.

E.ON EIS accepts no responsibility for your failure to sign up for the Customer Discount due to a technical fault and accepts no responsibility for any purchases which are not completed in accordance with these Terms for any reason.

In the event of unforeseen circumstances or technical reasons outside of its control, E.ON EIS shall have the right to amend or temporarily suspend the Customer Discount at any time (including if required by local regulations and/or laws) without liability to you or its Customers.

Each paragraph of these Terms operates separately. If any court or relevant authority decides that any of them are unlawful or unenforceable, the remaining paragraphs of these Terms will remain in full force and effect.

The Customer Discount and these Terms are governed by and construed in accordance with, the laws of England and Wales. We both agree that any dispute or claim arising out of or in connection with the Customer Discount or these Terms will be subject to the exclusive jurisdictions of the courts in England and Wales.

Rewards, free energy and bill credit terms.

E.ON Next refer a family or friend offer (up to 18 September 2025).

Terms and conditions applicable to E.ON Next refer a family or friend offer.

Background.

E.ON Next Energy Limited (CRN:03782443) whose registered address is Trinity House, 2 Burton Street, Nottingham, NG1 4BX (“E.ON Next”) is offering:

  1. a Reward to a Referrer who has previously purchased an Air Source Heat Pump (“ASHP”) from E.ON Energy Installation Services Limited (CRN: 09965944) whose registered address is Trinity House, 2 Burton Street, Nottingham, NG1 4BX ("E.ON EIS"); and

  2. a Discount on the price of an ASHP purchased from E.ON EIS by a Referee no later than 31 March 2026. (together “the Offer”).

Definitions.

  • “Discount” means the reduction applied to the price of the ASHP purchased by the Referee.

  • “Referee” means a family or friend who has been referred (by the Referrer) to E.ON EIS to purchase an ASHP.

  • “Referral” means a referral for the purchase of an ASHP from E.ON EIS, made by the Referrer to the Referee.

  • “Referrer” means a customer who has already purchased an ASHP from E.ON EIS and is making the Referral.

  • “Reward” means either the credit added to an energy account (if you are an existing E.ON Next customer) or shopping vouchers (if you are non E.ON Next customer).

  • “You/Your” means you the Referrer or the Referee.

The Offer.

  • The Referrer is offered a Reward for each Referral (in accordance with Clause 2.4) and the Referee is offered a Discount if an ASHP is purchased by the Referee upon being referred by the Referrer (in accordance with Clause 2.3).

  • The Offer may be subject to change at any time and may vary by campaign and the time period in which the Offer is valid for will be clearly stated in promotional material.

  • The Discount will be applied to the ASHP Quotation at the point in which the Referee has provided E.ON Next with the name, address and if applicable the E.ON Next account number of the Referrer during the Quotation process and/or the survey.

  • The Reward will be processed once the Referee has accepted the Quotation, accepted the terms and conditions applicable to the installation of the ASHP and has either paid for the price for the ASHP in full or accepted the terms and conditions applicable to any finance agreement.

  • E.ON Next reserves the right to vary or withdraw the Offer at any time without notice, however rewards validly earned by the Referrer before this time as well the subsequent Referee Discount will be honoured.

  • Both the Referrer and the Referee must be over the age of 18 in order participate in this Offer.

  • The Referrer must not falsely claim to represent E.ON Next when sharing their details (for the purposes of facilitating the Referral) with a Referee.

  • The Referrer must not pay for advertising regarding the Reward across social media platforms or search engines.

  • The Referrer must not share details of the Reward on any review websites or community platforms. For example, Trustpilot or including it as part of a review.

  • If E.ON Next have reason to believe the Referrer is benefitting from our on the Reward on a commercial basis rather than for personal use, the Referrer will no longer be eligible for the Offer.

  • If E.ON Next suspects a breach of these terms and conditions, it reserves the right to suspend the Referrer from the Offer at any point.

  • If the Referrer is an E.ON Next customer it will not be eligible to withdraw the Reward from their account as cash within the term of their contract (including where they decide to change supplier earlier than their contract end date).

  • If the Referrer is an E.ON Next customer and pays by Direct Debit and asks for a refund of the credit they have built up on their account, the Reward will be excluded from any refund within the term of their contract.

  • The Discount can be used in conjunction with the discount available to all E.ON Next customers (and Sainsbury’s Energy customers) when buying an ASHP but not in conjunction with any other offers or discount. This discount is up to £350 off the price of a new ASHP when the discount code “PUMP350” is used.

General

  • If you have any questions about this Offer or you need to get in contact with us, please contact E.ON Next on 0345 366 5981 and we will do our best to help.

  • To the furthest extent permitted by law, E.ON Next’s liability to you in contract, tort (including negligence) or otherwise for any loss, injury or damage of whatever kind caused in whole or in part by participation in this Offer, or by their failure to perform any of their obligations under these Terms shall be limited to £250. Nothing in these Terms excludes or limits E.ON Next’s liability for death or personal injury arising from their negligence, or fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by English law.

  • E.ON Next accepts no responsibility for Your failure to take up this Offer due to a technical fault and accepts no responsibility for any purchases which are not completed in accordance with these terms for any reason.

  • In the event of unforeseen circumstances or technical reasons outside of its control, E.ON Next shall have the right to amend or temporarily suspend the Offer at any time (including if required by local regulations and/or laws) without liability to you or its customers.

  • Each paragraph of these terms operates separately. If any court or relevant authority decides that any of them are unlawful or unenforceable, the remaining paragraphs of these terms will remain in full force and effect.

  • This Offer and these terms are governed by and construed in accordance with English law and you, and we both agree that any dispute or claim arising out of or in connection with this Offer and/or the Customer Discount or these Terms will be subject to the non-exclusive jurisdictions of the courts of England.

RTS £50 offer terms and conditions.

1. General

1.1 These terms and conditions are subject to change at any time without prior notice and E.ON Next reserves the right to withdraw or amend this offer at any time.

1.2. If any provision of these terms and conditions is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

2. Eligibility Criteria

2.1. This offer is open to selected E.ON Next customers who have received this communication and have a registered account and supply of gas and/or electricity with E.ON Next at the time of installation; and

2.2. must be residents of Great Britain (GB) and aged 18 years of age and be the account holder; and

2.3. have successfully completed a communicating Smart Meter installation at the address supplied by E.ON Next within the Qualifying Period.

2.4 The Qualifying period is between 11 November 2024 and 31 December 2024 inclusive.

2.5. Where a customer’s meter is not operating in smart mode as a result of their meter installation they will not be eligible for the credit

3. The Offer

3.1 To be eligible for this offer the Customer must be:

  • An existing E.ON Next customer, GB resident, age 18+

  • Book a successful smart meter installation (meter must be communicating) between 11/11/24 and 31/12/24

  • Upon the successful installation the Customer will be eligible to receive £50 per smart meter installations, per fuel to be credited directly to their E.ON Next account, up to a maximum of £100.

  • Installation can take place in 2025 if the appointment is booked within the window above.

  • The credit will be applied within 3 weeks of successful smart installation.

  • Customers with existing smart meters, including non-communicating, are not eligible.

4. General terms:

4.1. Eligible customers will receive a £50 credit per successful smart meter installation, up to a maximum of £100 per account

4.2. The credit will be applied directly to the customer's E.ON Next account and sent directly to the meter where applicable otherwise appears as a bill credit.

4.3. To qualify for the credit:

a. The smart meter installation must be booked by 31st December 2024.

b. The smart meter must be successfully communicating with us.

4.4. The credit will be applied within 3 weeks of the successful smart meter installation.

4.5. Customers with multiple sites under their account will receive no additional credit per meter installed.

4.6. Customers with existing smart meters, including non-communicating meters, are not eligible for this offer.

4.7. In the event that failure to install a requested Smart Meter within the period mentioned in 3.3(a) is reasonably attributable to an act or omission by E.ON Next (for example, as a result of E.ON Next cancellation, engineer doesn’t turn up and/or any other issue related to E.ON Next capacity), customers will not be eligible to the £50 credit but will be eligible for a guaranteed standard of service payment where relevant.

5. Liability

5.1 To the fullest extent permitted by law, E.ON Next’s liability to customers in contract, tort (including negligence) or otherwise for any loss, injury or damage of whatever kind caused in whole or in part by participation in this Offer, or by their failure to perform any of their obligations under these terms and conditions will in no event exceed £50.

5.2 . Nothing in these terms and conditions excludes or limits the E.ON Next’s liability for death or personal injury arising from their negligence, or fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by the laws of England and Wales.

6. Governing Law and Jurisdiction

6.1 This contract shall be governed by, and construed in accordance with, the laws of England and Wales

6.2 Any disputes arising under or in connection with this contract shall be subject to the exclusive jurisdiction of the courts in England and Wales

7. Business registered address

7.1 . The Promoter is E.ON Next Energy Limited, Trinity House, 2 Burton Street, Nottingham, NG1 4BX.

Free Energy Reward terms and conditions.

1. Eligibility

1.1. This offer is available to existing E.ON Next customers who:

  • Have a working smart meter;

  • Have provided consent for E.ON Next to collect and process their smart meter consumption data on a half hourly frequency; and

  • Receive a direct communication from E.ON Next regarding their eligibility.

1.2. Customers with Pay-As-You-Go (PAYG) meters are not eligible for this offer.

1.3. Single gas-only customers are excluded from this offer.

1.4. This offer is not transferable and is limited to one reward per account.

2. Offer Details

2.1. This offer enables customers to earn free electricity by reducing their electricity consumption between 4:00 PM and 7:00 PM GMT daily for 7 consecutive days, compared to their average consumption during the same period in the prior week.

2.2. Reward tiers (illustrative purposes only):

Note: The monetary value and savings depend on your personal energy usage and tariff.

2.3. Customers who achieve a minimum 10% reduction in consumption for 7 consecutive days will receive an additional reward of one full day’s worth of electricity free.

2.4. Rewards are calculated based on the applicable unit rate and standing charge of the customer’s tariff.

2.5. The monetary value of rewards is an estimate and may vary depending on the customer’s tariff and actual energy consumption.

2.6. The offer period runs from 10 February to 16 February 2025.

3. How to Participate

3.1. Eligible customers will be automatically enrolled in this offer.

3.2. Customers who do not wish to participate may opt out online. Opt-out requests must be submitted before the offer period begins or at any time during the offer period.

4. Reward Calculation and Application

4.1. E.ON Next will use smart meter data to monitor electricity consumption between 4:00 PM and 7:00 PM GMT each day during the offer period.

4.2. Daily consumption during the offer period will be compared with the customer’s average consumption during the same time period in the prior week to calculate the reduction percentage.

4.3. Rewards will be based on the reduction percentage and the applicable unit rate and standing charge of the customer’s tariff.

4.4. Rewards will be credited to eligible customers’ accounts within 28 days following the end of the offer period.

4.5, The credit will appear as "Free energy credit" on online accounts and paper statements.

5. Offer Period

5.1. This offer is valid for a limited time only, running from 10 February to 16 February 2025.

6. Exclusions and Limitations

6.1. This offer cannot be combined with any other offer, discount, or promotion available from E.ON Next during the offer period.

6.2. Customers who switch tariff, switch energy suppliers, or move home before the end of the offer period will forfeit any rewards earned under this offer.

6.3. E.ON Next reserves the right to verify eligibility and compliance with these terms and conditions at any time.

7. Data Protection

7.1. E.ON Next will process customers’ daily smart meter data solely for the purpose of calculating rewards under this offer.

7.2. Customers who opt out of providing daily smart meter data will not be eligible for this offer.

7.3. Personal data will be processed in accordance with E.ON Next’s Privacy Policy, which can be accessed online.

8. Changes to the Offer

8.1. E.ON Next reserves the right to modify, suspend, or cancel this offer at any time with reasonable notice where possible.

8.2. Any modifications will not affect rewards already earned during the offer period.

9. Customer Acceptance and Opt-Out

9.1. By remaining enrolled in the offer, customers accept these terms and conditions.

9.2. Customers who do not wish to participate may opt out by notifying E.ON Next through the online account portal, email, or by contacting our customer service team.

10. General Terms

10.1. Standard tariff terms and conditions apply, including any applicable exit fees for fixed-term tariffs.

10.2. This offer and its terms are governed by the laws of England and Wales. Any disputes arising from these terms and conditions shall be subject to the exclusive jurisdiction of the English courts.

10.3. This offer does not modify or supersede the terms of and conditions of the customer’s current tariff

10.4. Customers will continue to be subject to the terms and conditions of their existing energy product throughout the duration of this offer.

Terms for Next Reward Days Fixed 18 month.

Next Reward Days Fixed 18 month

Tariff Terms and Conditions

In addition to our standard residential terms and conditions, and our residential terms and conditions for fixed tariffs, the following terms will apply to our Next Reward Days Fixed 18m. In the event any term/s below conflict with a term in our standard residential terms and conditions or residential terms and conditions for fixed tariffs, the below terms prevail. 

  1. Contractual Agreement

1.1 This document constitutes a legally binding agreement between you ("the Customer") and E.ON Next ("the Supplier") for the provision of the Next Reward Days Fixed 18m tariff.

1.2 The tariff is a fixed-term contract for a period of 18 months, commencing from the date the Customer’s supply starts under this tariff.\

2. Overview of Offer

2.1 This offer is available exclusively to new and existing E.ON Next customers who enter into a contract for the 18-month fixed period tariff, Next Rewards Days Fixed 18m, in accordance with these terms and conditions

2.2 Customers with single-fuel gas, and customers with PAYG (Pay-As-You-Go) meters are not eligible for this offer.

2.3 Under the terms of the promotion, customers will be charged zero pence (£0.00) to the cost of their electricity consumption, including applicable standing charges, incurred between 00:00 on 24 December 2024 and 00:00 on 27 December 2024 (The ‘Free Electricity Days’), based on actual usage recorded through your SMART meter.

3. Eligibility Criteria

3.1  To be eligible for this tariff you must meet the following conditions throughout the Tariff Duration

3.2 Sign-Up Requirement: To be eligible, customers must complete the sign-up process between 00:00 on 4th December 2024 and 00:00 on 18th December 2024. To qualify for this promotion, the product must have started prior to 00:00 on 23rd December 2024.

3.3 SMART Meter Requirement: A smart meter that we can connect to, This tariff requires you to have a smart meter already installed, which we can connect to and receive meter readings from. If you don’t have a smart meter, we can arrange an installation for you

3.4 Payment Method: Direct Debit and online account management required - By choosing this tariff you agree to pay by Direct Debit (Fixed or Variable), and agree to manage your account online. If you stop paying by Direct Debit and/or managing your account online, we reserve the right to end the Next Reward Days Fixed 18m tariff and switch you to our Standard Variable tariff, or another tariff of your choice for which Direct Debit and/or online account management are not a requirement.  

3.5 Half Hourly data share consent - This tariff is dependent on us receiving consumption data from your smart meter every half hour. By choosing this tariff you consent us to obtain consumption data from your smart meter at 30 minute intervals. We will use this data to bill you, so you can view your energy consumption on your online account, and for settlement of our purchasing on the electricity markets

3.6 Exclusions: This offer is not available for customers with PAYG meters, single fuel gas customers, or customers who switch tariffs, suppliers, or move homes before the end of the 14-day cooling-off period.

4. Free Days Definition, Calculation and Credit Process

4.1 Free Days Definition: Free Electricity Days refers to the promotional period from 00:00 on 24th December 2024 to 00:00 on 27th December 2024, during which the cost of electricity usage and standing charges for the tariff will be credited to your account. 

4.2 Calculation of Free Days: We will calculate your Free Electricity Days usage and standing charges based on data collected by your SMART meter from 00:00 on 24th December 2024 to 00;00 on 27th December 2024.

  • a) During the Free Electricity Days, the electricity unit rates applicable under the Tariff will be set to zero (£0.00/kWh) for the purposes of calculating usage charges.

  • b) The standing charges applicable to the electricity account for the Free Electricity Days will also be set to zero (£0.00) 

4.3 Data Collection Failure: In the event that we are unable to receive data from your SMART meter during this period, we will estimate your usage based on historical consumption patterns or other reasonable measures.

5. Other Tariff specific Conditions

5.1 Fixed Tariff: The tariff is a fixed-term contract with rates guaranteed for a period of 18 months from the start date

5.2 Exit Fee: An early termination fee of £50 per fuel will apply if you choose to end your contract before the 18-month period expires.

5.3 Online Account Requirement: Customers must have an active online account for account management, billing, and communication.

5.4 Direct Debit for Lower Rates: By paying through Direct Debit, customers benefit from cheaper rates under this tariff.

6. Cooling-Off Period and Cancellations

6.1 Cooling-Off Period: You may cancel your contract without penalty during the 14-day cooling-off period, starting from the day the contract is entered into.

6.2 Impact of Early Termination: If you cancel within the cooling-off period or change tariffs, switch suppliers, you will not be eligible for the free days credit.

6.3 Upon termination, the Customer will remain liable for any outstanding payments due up to the effective date of termination.

7. General Provisions:

7.1 This contract shall be governed by, and construed in accordance with, the laws of England and Wales

7.2 Any disputes arising under or in connection with this contract shall be subject to the exclusive jurisdiction of the courts in England and Wales

7.3 E.ON Next shall not be liable for any loss or damage arising from the operation of this promotion, except where such liability cannot be excluded under applicable law. 

The Supplier reserves the right to withdraw this tariff at any point.

Terms for Next Reward Days Fixed 12 month.

Next Reward Days Fixed 12 month

Tariff Terms and Conditions

In addition to our standard residential terms and conditions, and our residential terms and conditions for fixed tariffs, the following terms will apply to our Next Reward Days Fixed 12m. In the event any term/s below conflict with a term in our standard residential terms and conditions or residential terms and conditions for fixed tariffs, the below terms prevail.

Contractual Agreement

1.1 This document constitutes a legally binding agreement between you ("the Customer") and E.ON Next ("the Supplier") for the provision of the Next Reward Days Fixed 12m tariff.

1.2 The tariff is a fixed-term contract for a period of 12 months, commencing from the date the Customer’s supply starts under this tariff.

Overview of Offer

2.1 This offer is available exclusively to new and existing E.ON Next customers who enter into a contract for the 12-month fixed period tariff, Next Rewards Days Fixed 12m, in accordance with these terms and conditions

2.2 Customers with single-fuel gas, and customers with PAYG (Pay-As-You-Go) meters are not eligible for this offer.

2.3 Under the terms of the promotion, customers will be charged zero pence (£0.00) to the cost of their electricity consumption, including applicable standing charges, incurred between 00:00 on 24 December 2024 and 00:00 on 27 December 2024 (The ‘Free Electricity Days’), based on actual usage recorded through your SMART meter.

Eligibility Criteria

3.1 To be eligible for this tariff you must meet the following conditions throughout the Tariff Duration

3.2 Sign-Up Requirement: To be eligible, customers must complete the sign-up process between 00:00 on 19th November 2024 and 00:00 on 03rd December 2024

3.2 SMART Meter Requirement: A smart meter that we can connect to, This tariff requires you to have a smart meter already installed, which we can connect to and receive meter readings from. If you don’t have a smart meter, we can arrange an installation for you

3.3 Payment Method: Direct Debit and online account management required - By choosing this tariff you agree to pay by Direct Debit (Fixed or Variable), and agree to manage your account online. If you stop paying by Direct Debit and/or managing your account online, we reserve the right to end the Next Reward Days Fixed 12m tariff and switch you to our Standard Variable tariff, or another tariff of your choice for which Direct Debit and/or online account management are not a requirement.

3.4 Half Hourly data share consent - This tariff is dependent on us receiving consumption data from your smart meter every half hour. By choosing this tariff you consent us to obtain consumption data from your smart meter at 30 minute intervals. We will use this data to bill you, so you can view your energy consumption on your online account, and for settlement of our purchasing on the electricity markets

3.5 Exclusions: This offer is not available for customers with PAYG meters, single fuel gas customers, or customers who switch tariffs, suppliers, or move homes before the end of the 14-day cooling-off period.

Free Days Definition, Calculation and Credit Process

4.1 Free Days Definition: Free Electricity Days refers to the promotional period from 00:00 on 24th December 2024 to 00:00 on 27th December 2024, during which the cost of electricity usage and standing charges for the tariff will be credited to your account.

4.2 Calculation of Free Days: We will calculate your Free Electricity Days usage and standing charges based on data collected by your SMART meter from 00:00 on 24th December 2024 to 00;00 on 27th December 2024.

During the Free Electricity Days, the electricity unit rates applicable under the Tariff will be set to zero (£0.00/kWh) for the purposes of calculating usage charges.

The standing charges applicable to the electricity account for the Free Electricity Days will also be set to zero (£0.00)

4.3 Data Collection Failure: In the event that we are unable to receive data from your SMART meter during this period, we will estimate your usage based on historical consumption patterns or other reasonable measures.

Other Tariff specific Conditions

5.1 Fixed Tariff: The tariff is a fixed-term contract with rates guaranteed for a period of 12 months from the start date

5.2 Exit Fee: An early termination fee of £50 per fuel will apply if you choose to end your contract before the 12-month period expires.

5.3 Online Account Requirement: Customers must have an active online account for account management, billing, and communication.

5.4 Direct Debit for Lower Rates: By paying through Direct Debit, customers benefit from cheaper rates under this tariff.

6. Cooling-Off Period and Cancellations

6.1 Cooling-Off Period: You may cancel your contract without penalty during the 14-day cooling-off period, starting from the day the contract is entered into.

6.2 Impact of Early Termination: If you cancel within the cooling-off period or change tariffs, switch suppliers, you will not be eligible for the free days credit.

6.3 Upon termination, the Customer will remain liable for any outstanding payments due up to the effective date of termination.

7. General Provisions:

7.1 This contract shall be governed by, and construed in accordance with, the laws of England and Wales

7.2 Any disputes arising under or in connection with this contract shall be subject to the exclusive jurisdiction of the courts in England and Wales

7.3 E.ON Next shall not be liable for any loss or damage arising from the operation of this promotion, except where such liability cannot be excluded under applicable law.

The Supplier reserves the right to withdraw this tariff at any point.

Free Energy Day terms and conditions.

E.ON Next Free Energy Day terms and conditions.

1. Eligibility.

1.1 This offer is available only to existing E.ON Next customers who have received the promotional email.

1.2 Customers with Pay As You Go (PAYG) meters are not eligible for this offer.

1.3 Single gas customers are excluded from this offer.

2. Offer Details

2.1 The offer consists of a £5 bill credit, equivalent to or exceeding the average daily cost of electricity in the UK.

2.2 The offer period is from October 31st, 2024, to November 1st, 2024.

3. How to Claim

3.1 To claim the offer, eligible customers must: a) Download the E.ON Next app b) Log into their account on the app c) Claim the free energy day reward (£5 bill credit) between October 8th, 2024, 00:00 and October 10th, 2024, 23:59.

4. Credit Application

4.1 The £5 bill credit will be applied within 28 days of November 1st, 2024.

4.2 The credit will appear as 'Free energy credit' on online accounts and paper statements, and bills.

4.3 This credit is non-transferable and non-refundable.

4.4 Customers with both gas and electricity on a single account will receive a maximum of £5 bill credit.

5. Energy Usage and Payments

5.1 The £5 credit will be applied regardless of actual energy usage during the reward period.

5.2 If consumption exceeds the total value of the reward before the end of the 24-hour period, customers are responsible for paying for ongoing usage as per their account terms and conditions.

5.3 Customers are responsible for adjusting their monthly payments to avoid falling into arrears.

6. Exclusions and Limitations

6.1 This offer cannot be used in conjunction with any other offer or discount available from E.ON Next at the time of app download.

6.2 Customers who switch suppliers or move home before 00:00 on September 9th, 2024, will not receive the credit.

7. Price Cap Information

7.1 Between October 1st to December 31st, 2024, the energy price cap is set at £1,717 per year for a typical household using electricity and gas and paying by Direct Debit.

7.2 For more information on average costs of electricity and gas based on the October price cap in the UK, please visit: https://www.ofgem.gov.uk/energy-price-cap

7.3 Individual electricity costs may vary depending on factors such as home size, energy usage habits, and supplier tariffs.

8. Changes to the Offer

8.1 E.ON Next reserves the right to modify, suspend, or cancel this offer at any time without prior notice.

9. Data Protection

9.1 Personal data collected in connection with this offer will be processed in accordance with E.ON Next's Privacy Policy.

10. Acceptance of Terms

10.1 By participating in this offer, customers agree to these terms and conditions.

Terms for our £50 gift voucher offer.

The following terms and conditions are in addition to our Standard terms and conditions for residential customers (“Standard Terms”). Terms defined in the Standard Terms shall be given the same meaning in these Offer Terms.

1.The Offer

We are offering a retail shopping voucher code (“Voucher”) with the purchase of the Next Fixed 24m v11 tariff (“The Tariff”) via the following online channels:

  • for new customers via our online digital sales journey here;

  • for existing customers via your dashboard here.

  • Via the move-in journey here and move-out journey here.

Customers who sign up for dual fuel (electricity and gas) will receive a Voucher to the value of £50, customers who sign up for single fuel (electricity only) will receive a Voucher to the value of £25. The Offer is limited to residential consumers aged 18+ who meet the requirements of Clause 3 [Eligibility Criteria] and who have internet access.

2.Qualifying Period:

The Offer is valid for applications submitted in compliance with Clause 1 [The Offer] from 7th May to 5pm (BST) on the 10th May inclusive.

3.Eligibility Criteria

3.1. The Offer is only available for customers who pay via Direct Debit and is not available to Pay On Demand or Pay As You Go customers.

3.2. A smart meter is required on The Tariff

3.3. The Offer can only be claimed once.

3.4. The Offer cannot be used in conjunction with our Refer a friend £50 incentive.

3.5. If you cancel The Tariff within the 14 day cooling off period you will not be eligible for The Offer.

3.6. If for any reason your switch does not complete you will not qualify for The Offer.

3.7. If at any time you fail to meet the Eligibility Criteria you will no longer be eligible for The Offer.

4.Availability and restrictions:

4.1. The Offer is limited to one Voucher per household.

4.2. The Voucher is not exchangeable for cash and is not for sale, re-sale or auction. No cash alternative is available.

5.Your information & Voucher Redemption

5.1. You consent to your personal details being shared with BlackHawk Network to allow them to provide you with the Voucher Code via email if you qualify for the Offer.

5.2. You will receive an email from eonnext@select-your-reward.co.uk with a voucher code within 6 weeks. This email will contain a voucher code which can be used in our online voucher platform (there will be a link to this within the email.) You will then be able to choose which retailer you want to use your Voucher for.

6. General

By accepting The Offer, you agree to abide by these terms and conditions. The voucher code is subject to the Select terms and conditions which can be found at Blackhawk Network. Blackhawk Network are not responsible for The Tariff provided by us.

7. E.ON Next reserves their right to withdraw The Offer or provide a substitute offer of equal or greater value in the event of unforeseen circumstances or circumstances outside their control.

8. E.ON Next will provide customers with notice by email if it plans to withdraw The Offer.

9. E.ON Next’s right to withdraw The Offer includes such right where E.ON Next discovers or suspects the terms of this offer are being abused or subject to any fraudulent behaviour.

Terms for our £50 bill credit.

The following terms and conditions are in addition to our Standard terms and conditions for residential customers (“Standard Terms”). Terms defined in the Standard Terms shall be given the same meaning in these Offer Terms.

1.The Offer

We are offering £50 bill credit (“Bill Credit”) to new and existing customers who switch to our Next Fixed 24m v22 tariff (“The Tariff”) in the following online channels:

For new customers via our online digital sales journey here.

For existing customers via your customer dashboard here.

Via the move-in journey here and move-out journey here.

Offer is a £50 credit, which will be automatically applied to your new or existing account, 30 days after the start date of your new 2 year fixed tariff. The £50 offer is a credit on a customer's account and can be used against future energy bills. Any further credit (s) received (outside of the promotional offer) will be subject to our normal T&Cs.

2.Qualifying Period:

The Offer is valid from 13/11/24 to 4pm on 20/11/24, as long as the eligibility criteria is met.

3.Eligibility Criteria

3.1. Offer is only available for customers who pay via Direct Debit and not available to Pay On Demand or Pay As You Go customers.

3.2. Offer can only be claimed once and cannot be transferred to another person.

3.3. Offer cannot be used in conjunction with our Refer a friend £50 incentive.

3.4. If you choose to leave E.ON Next or change your tariff within 30 days you will not be eligible for the £50 credit and exit fees will apply.

3.5. If for any reason your switch does not complete no reward will be credited.

3.6. If at any time you fail to meet the Eligibility Criteria we reserve the right to remove the offer and you will no longer be eligible to receive the credit.

4. E.ON Next reserves the right to withdraw, amend or temporarily suspend the offer at any time without liability to customers. This is not applicable when a customer has already signed up to the 2 year fixed tariff and in this case the £50 would be honoured.

5. E.ON Next will provide customers with notice by email if it plans to withdraw The Offer.

6. E.ON Next’s right to withdraw The Offer includes such right where E.ON Next discovers or suspects the terms of this offer are being abused or subject to any fraudulent behaviour.

£50 offer terms and conditions.

All E.ON Next PAYG customers who are GB residents aged 18+ and who book a successful (meter must be communicating) smart meter installation booked between 11 November and 31 December 2024, are eligible to receive £50 per smart meter installation, to be credited directly to their E.ON Next account. The credit will be applied within 3 weeks of successful smart installation.

1. General

1.1 These terms and conditions are subject to change at any time without prior notice and E.ON Next reserves the right to withdraw or amend this offer at any time.

1.2. If any provision of these terms and conditions is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

2. Eligibility Criteria 

2.1. This offer is open to selected E.ON Next customers who have received this communication and have a registered account and supply of gas and/or electricity with E.ON Next at the time of installation; and

2.2. must be residents of Great Britain (GB) and aged 18 years of age and be the account holder; and

2.3. have had a classic Prepayment Meter for at least one fuel which has been replaced; and

2.4. have successfully completed a communicating Smart Meter installation at the address supplied by E.ON Next within the Qualifying Period (“the Eligible Customer”).

2.5. Where a customer’s Smart Pay As You Go details have not been updated at the time of the credit offer, they will not be eligible. 

3. The Offer

3.1 To be eligible for this offer the Customer must be:

  • An existing E.ON Next customer, GB resident, age 18+

  • Book a successful smart meter installation (meter must be communicating) between 11/11/24 and 31/12/24

  • Upon the successful installation the Customer will be eligible to receive £50 per smart meter installations, per fuel to be credited directly to their E.ON Next account, up to a maximum of £100.

  • Installation can take place in 2025 if the appointment is booked within the window above. 

  • The credit will be applied within 3 weeks of successful smart installation. 

  • Customers with existing smart meters, including non-communicating , are not eligible. 

  • Internet access required.

4. General terms:

4.1. Eligible customers will receive a £50 credit per successful smart meter installation, up to a maximum of £100 per account 

4.2. The credit will be applied directly to the customer's E.ON Next account and sent directly to the meter where applicable otherwise appear as a bill credit.

4.3. To qualify for the credit:

a. The smart meter installation must be booked by 31st December 2024.

b. The smart meter must be successfully communicating with us.

4.4. The credit will be applied within 3 weeks of the successful smart meter installation.

4.5. Customers with multiple sites under their account will receive no additional credit per meter installed.

4.6. Customers with existing smart meters, including non-communicating meters, are not eligible for this offer.

4.7. In the event that failure to install a requested Smart Meter within the period mentioned in 3.3(a) is reasonably attributable to an act or omission by E.ON Next (for example, as a result of E.ON Next cancellation, engineer doesn’t turn up and/or any other issue related to E.ON Next capacity), customers will not be eligible to the £50 credit but will be eligible for a guaranteed standard of service payment where relevant.

5. Liability

5.1 To the fullest extent permitted by law, E.ON Next’s liability to customers in contract, tort (including negligence) or otherwise for any loss, injury or damage of whatever kind caused in whole or in part by participation in this Offer, or by their failure to perform any of their obligations under these terms and conditions will in no event exceed £50.

5.2 . Nothing in these terms and conditions excludes or limits the E.ON Next’s liability for death or personal injury arising from their negligence, or fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by the laws of England and Wales.

6. Governing Law and Jurisdiction

6.1 This contract shall be governed by, and construed in accordance with, the laws of England and Wales

6.2 Any disputes arising under or in connection with this contract shall be subject to the exclusive jurisdiction of the courts in England and Wales

7. Business registered address

7.1 . The Promoter is E.ON Next Energy Limited, Trinity House, 2 Burton Street, Nottingham, NG1 4BX.

Free energy day terms and conditions.

1. Eligibility

1.1 This offer is available only to existing E.ON Next customers who have received the promotional email.

1.2 Customers with Pay As You Go (PAYG) meters are not eligible for this offer.

1.3 Single gas customers are excluded from this offer.

2. Offer Details

2.1 The offer consists of a £5 bill credit, equivalent to or exceeding the average daily cost of electricity in the UK.

2.2 Please refer to the dates within the promotional email, which outlines when the offer period starts and ends.

3. How to Claim

3.1 To claim the offer, eligible customers must:

a) Download the E.ON Next app

b) Log into their account on the app

c) Claim the free energy day reward (£5 bill credit) within the offer period stated in the promotional email.

4. Credit Application

4.1 The £5 bill credit will be applied within 28 days of February 21st, 2025.

4.2 The credit will appear as 'Free energy credit' on online accounts and paper statements, and bills.

4.3 This credit is non-transferable and non-refundable.

4.4 Customers with both gas and electricity on a single account will receive a maximum of £5 bill credit.

5. Energy Usage and Payments

5.1 The £5 credit will be applied regardless of actual energy usage during the reward period.

5.2 If consumption exceeds the total value of the reward before the end of the 24-hour period, customers are responsible for paying for ongoing usage as per their account terms and conditions.

5.3 Customers are responsible for adjusting their monthly payments to avoid falling into arrears.

6. Exclusions and Limitations

6.1 This offer cannot be used in conjunction with any other offer or discount available from E.ON Next at the time of app download.

6.2 Customers who switch suppliers or move home before 7th February 00:00, 2025, will not receive the credit.

7. Price Cap Information

7.1 Between 1 January to 31 March, 2025, the energy price cap is set at £1,738 per year for a typical household using electricity and gas and paying by Direct Debit.

7.2 For more information on average costs of electricity and gas based on the January price cap in the UK, please visit: https://www.ofgem.gov.uk/energy-price-cap

7.3 Individual electricity costs may vary depending on factors such as home size, energy usage habits, and supplier tariffs.

8. Changes to the Offer

8.1 E.ON Next reserves the right to modify, suspend, or cancel this offer at any time without prior notice.

9. Data Protection

9.1 Personal data collected in connection with this offer will be processed in accordance with E.ON Next's Privacy Policy.

10. Acceptance of Terms

10.1 By participating in this offer, customers agree to these terms and conditions.

Free energy days terms and conditions.

1. Eligibility.

1.1 This offer is available only to existing E.ON Next customers who have received the promotional email.

1.2 Customers with Pay As You Go (PAYG) meters are not eligible for this offer.

1.3 Single gas customers are excluded from this offer.

2. Offer Details.

2.1 The offer consists of a £5 bill credit, equivalent to or exceeding the average daily cost of electricity in the UK.

2.2 Please refer to the dates within the promotional email, which outlines when the offer period starts and ends.

3. How to Claim.

3.1 To claim the offer, eligible customers must:

a) Download the E.ON Next app.

b) Log into their account on the app.

c) Claim the free energy day reward (£5 bill credit) within the offer period stated in the promotional email.

4. Credit Application

4.1 The £5 bill credit will be applied within 28 days of 2 May 2025.

4.2 The credit will appear as 'Free energy credit' on online accounts and paper statements, and bills.

4.3 This credit is non-transferable and non-refundable.

4.4 Customers with both gas and electricity on a single account will receive a maximum of £5 bill credit.

5. Energy Usage and Payments

5.1 The £5 credit will be applied regardless of actual energy usage during the reward period.

5.2 If consumption exceeds the total value of the reward before the end of the 24-hour period, customers are responsible for paying for ongoing usage as per their account terms and conditions.

5.3 Customers are responsible for adjusting their monthly payments to avoid falling into arrears.

6. Exclusions and Limitations

6.1 This offer cannot be used in conjunction with any other offer or discount available from E.ON Next at the time of app download.

6.2 Customers who switch suppliers or move home before 30th April 00:00, 2025, will not receive the credit.

7. Price Cap Information

7.1 Between 1 April and 30 June 2025, the energy price cap is set at £1,849 per year for a typical household who use electricity and gas and pay by Direct Debit.

7.2 For more information on average costs of electricity and gas based on the January price cap in the UK, please visit: https://www.ofgem.gov.uk/energy-price-cap

7.3 Individual electricity costs may vary depending on factors such as home size, energy usage habits, and supplier tariffs.

8. Changes to the Offer

8.1 E.ON Next reserves the right to modify, suspend, or cancel this offer at any time without prior notice.

9. Data Protection

9.1 Personal data collected in connection with this offer will be processed in accordance with E.ON Next's privacy policy.

10. Acceptance of Terms

10.1 By participating in this offer, customers agree to these terms and conditions.

Terms for our FA 90 mins free electricity offer (up to 7 Nov 2025).

1. Eligibility 1.1 This offer is available to existing residential E.ON Next credit electricity customers with a communicating smart meter. Prepayment customers are excluded.

1.2 Eligible customers must have the E.ON Next app downloaded by 9am on each match day and push notifications enabled in order to claim the reward.

2. Offer Details 2.1 England must win their match for customers to be eligible to claim the “90 minutes free electricity” reward. No reward will be available if England lose or draw.

2.2 The offer applies only to the following Men’s England football matches:

  • 14 October 2025 – England v Latvia

  • 13 November 2025 – England v Serbia

  • 16 November 2025 – England v Albania

2.3 The reward is provided as a bill credit. The credit amount will be calculated based on your actual electricity consumption between 15:00 and 16:30 on the Saturday immediately following an England win. Usage data will be obtained from your smart meter.

2.4 If we are unable to retrieve your actual consumption data for this period, you will instead receive a fixed credit of £0.16 per winning match. This amount reflects or exceeds the estimated average cost of 90 minutes of electricity on a Saturday between 15:00-16:30 in the UK, based on our Standard Variable Tariff, Next Flex, as of October 2025. 2.5 Between 01 October to 31 December 2025 the energy Price Cap is set at £1,755 per year for a typical household who use electricity and gas and pay by Direct Debit. For more information on average cost of electricity and gas based on the October 2025 Price Cap in the UK , please visit : https://www.ofgem.gov.uk/energy-price-cap. 2.5 This reward does not provide free supply during the football match itself.

3. How to Claim 3.1 To claim the offer, eligible customers must: a) Download the E.ON Next app (if not already installed) by 9am on match day and ensure push notifications are enabled. b) If England wins, claim the reward by 10am the following day using the push notification sent after the match. 3.2 Once successfully claimed, you will receive confirmation by email within three days.

4. Credit Application 4.1 Credits will be applied no later than the Saturday of the week following the winning match. The expected application dates are:

  • 14 October 2025 – credit by 25 October 2025

  • 13 November 2025 – credit by 22 November 2025

  • 16 November 2025 – credit by 29 November 2025

4.2 Where multiple wins occur in a single week, credits may be applied in bulk. 4.3 Credits will appear on your bill or online account as “FA90 Reward Credit.” 4.4 Credits are non-transferable and non-refundable. Customers who close their E.ON Next account before the credit is applied will not receive the reward.

5. Energy Usage and Payments

5.1 Credits are applied as bill adjustments and not as free supply at the time of use. 5.2 If your consumption during the qualifying period exceeds the value of the reward, you remain responsible for paying the balance. 5.3 Customers remain responsible for maintaining their regular payments to avoid arrears.

6. Exclusions and Limitations

6.1 This offer cannot be used in conjunction with any other E.ON Next promotion available at the time of app download. 6.2 Customers who switch suppliers before the credit is applied will not receive the reward. 6.3 If a match is postponed, abandoned, or cancelled, the reward will not be available for that fixture.

7. Changes to the Offer

7.1 E.ON Next reserves the right to modify, suspend, or cancel this offer where necessary due to unforeseen circumstances or to comply with legal or regulatory requirements.

8. Data Protection

8.1 Personal data collected in connection with this offer will be processed in accordance with E.ON Next’s Privacy Policy and retained only for as long as necessary to administer the promotion. For details, visit: https://www.eonenergy.com/privacy.html

9. Acceptance of Terms

9.1 By participating in this offer, customers agree to these Terms and Conditions.

10. Promoter

10.1 The Promoter of this offer is E.ON Next Energy Limited, a company registered in England and Wales under company number 03782443

10.2 Registered office : Trinity House, 2 Burton Street, Nottingham, NG1 4BX

10.3 References in these terms and conditions to ‘E.ON Next’ ,’we’, ‘us’ or ‘our’ mean E.ON Next Energy Limited

Terms and conditions for Next Plus Loyalty Programme Pilot.

By choosing to participate in Next Plus, customers agree to the terms and conditions set out below.

1. About Us

We are E.ON Next Energy Limited, a company registered in England and Wales under company registration number 03782443. Our registered office is at Trinity House, 2 Burton Street, Nottingham, NG1 4BX.

We are your gas and/or electricity supplier under a separate agreement, the terms of which do not have any effect of these Terms.

2. About Our Terms

These terms and conditions (“these Terms”) explain how you may participate in Next Plus (defined below), including the E.ON Next Google Chrome Desktop Extension, called “E.ON Next Rewards” (“the App”) and any of its content.

These Terms apply between E.ON Next (we, us or our) and you, the person accessing or using the App (you or your).

You should read these Terms carefully before activating Next Plus, in particular clause 15 “Our liability”. By activating Next Plus or otherwise indicating your consent, you agree to be bound by these Terms. If you do not agree with any of these Terms, you should stop using Next Plus immediately.

3. E.ON Next Loyalty Programme Pilot (“Next Plus”)

Next Plus gives selected E.ON Next customers access to the Rewards (set out in clause 5.1 below).

The App is provided by Kindred Soul Ltd (“Kindred”), a social enterprise founded to use technology to help support conscious consumption and support initiatives to reduce the impact on our planet from our everyday shopping. Users of Kindred’s technology generate funds which are donated to environmental, social and governance initiatives. The App acts as a platform to connect you to various retail brands with which Kindred is in partnership (“the Online Merchants”) and their special offers.

Commission

When you make a purchase through the Next Plus scheme we receive commission, the amount will vary depending on the retailer. We will donate 100% of any commission we receive, and Kindred will donate 25% of their commission to fund projects which help reduce carbon emissions. Kindred is a social enterprise and donates at least 51% of its profits to good causes. We and Kindred will decide which charitable institutions to support as the best means of achieving a reduction in carbon emissions.

This is an E.ON Next Loyalty Programme Pilot made available to a randomly selected group of eligible E.ON Next customers, which commences from April 2023 and operates subject to these Terms, and subsists until such time as we may notify you (“the Pilot”). For the avoidance of doubt, E.ON Next reserves the right to withdraw, pause or amend Next Plus at any time.

4. Eligibility and requirements

4.1. To be eligible for Next Plus, you must:

4.1.1. be an E.ON Next customer;

4.1.2. have an E.ON Next online account:

4.1.3. have a valid email address registered on your E.ON Next online account

4.1.4. for Discover and Pioneer Rewards, meet Tier specific Eligibility criteria set out at clause 5.1;

4.1.5. opt in for “Next Plus” on your E.ON Next online account dashboard;

4.1.6. have a Google Chrome Internet browser on your desktop or laptop;

4.1.7. have a broadband Internet connection; and

4.1.8. install the App as set out in clause 6 below.

4.2. We reserve the right to vary, from time to time, the Rewards and Eligibility. We will notify you of any changes to these Terms as soon as possible in accordance with clause 20.

5. Tiers and Rewards (“the Rewards”)

5.1. You will be able to benefit from one of the three rewards based on the Tiers set out in the table below (Explore, Discover and Pioneer). You will have to satisfy all criteria set out in the Eligibility criteria below to receive a Reward:

Tier: “Explore” Eligibility Criteria: Meet the Eligibility criteria in clause 4.1. Reward: Access to discounts, coupons and special offers with the Online Merchants through the App

Tier: “Discover” Eligibility Criteria: Meet the Eligibility criteria in clause 4.1; and have a smart meter; and pay by Direct Debit; and have been an E.ON Next customer for over 1 year

Reward: Access to discounts, coupons and special offers with the Online Merchants through the App; and £20 off Fixed Tariff Renewal (“Money Off Discover”)

Tier: “Pioneer”

Eligibility Criteria: Meet the Eligibility criteria in clause 4.1; and have a smart meter; and pay by Direct Debit; and have been an E.ON Next customer for over 2 consecutive years

Reward: Access to discounts, coupons and special offers with the Online Merchants through the App; and £50 off Fixed Tariff Renewal (“Money Off Pioneer”)

5.2. Money off (Discover and Pioneer)

5.2.1. If you are eligible for Money Off Discover or Money Off Pioneer, you will receive a one-off discount on your renewal, as applicable to the relevant Tier, if you renew your energy tariff with us to a Fixed Tariff. Fixed Tariff means the price you agree to pay us for the supply of gas and/or electricity, which is set for a fixed period as set out in your supply agreement with us.

5.2.2. Discount will be credited to your E.ON Next account 30 days after purchase of a Fixed Tariff.

5.2.3. Money Off Discover and Money Off Pioneer is limited to one discount per Fixed Tariff and no more than one per year from the date of receiving the latest Money Off Discover or Money Off Pioneer. This means that if you choose to cancel your Fixed Tariff before the end of its fixed term, you will not be eligible for any further Money Off as part of the Pilot.

6. How to access and use the App

6.1. To access the App, you must:

6.1.1. install Google Chrome Desktop Extension, known as E.ON Next Rewards on the Google Chrome Web Store;

6.1.2. register an account with Kindred on the App by using the same email address as we hold on your E.ON Next account.

6.2. The App can only be installed and used on desktop and/or laptop. It is not available on mobile devices such as smart phone, tablet or similar mobile devices.

6.3. Once you have registered, anytime you visit a website of an Online Merchant using a Chrome desktop Internet browser on the device on which you installed the App, it will monitor your browsing activity to detect and notify you of the discounts and coupons available to use. You will only be able to access discounts and coupons if you shop online via Chrome desktop browser. The App will not identify, notify you, or apply any discounts and coupons if you use any other Internet browser.

6.4. You can apply your discount or coupon on a single transaction by selecting “Activate Reward” at the time of purchase, or receive automatic discounts every time you shop online with Online Merchants, if you select an “Automatic Deal Activation”. You can deactivate “Automatic Deal Activation” option at any time on the App.

6.5. We will terminate your access to the App if you switch to another energy supplier and stop being an E.ON Next customer.

7. How does it work

7.1. Kindred is our Rewards and donations processing partner. You will enter into a direct relationship with the Online Merchants in relation to any purchase you choose to make, and any matter relating to the fulfilment, payment, returns and refunds of the purchased goods is a matter between you and the Online Merchant.

7.2. Discounts, coupons and special offers which you may have access to by registering on the App are set by the Online Merchants and are outside of our and Kindred’s control.

7.3. Money donation will be made by Kindred automatically and you will be able to track your donations on your E.ON Next online account dashboard at the end of the applicable returns policy period for that transaction (based on the Online Merchant’s terms of sale). This is normally 90 days but may be longer for some merchants.

7.4. We will not provide support for resolving any incomplete or failed transactions which are not tracked and recognised by the Online Merchant as the result of your error, network failures, the failure of Online Merchant systems to correctly process and store App tracking code or other technical failures.

8. Other terms

8.1. We accept no responsibility for your failure to sign up to Next Plus due to a technical fault.

8.2. If we end the Pilot at any given point in time, any Rewards that are due to be gained by you will be subject to E.ON Next’s discretion.

8.3. We will try to make the App as accessible as possible. If you have any difficulties using the App, please contact Kindred on a support link available on the App.

8.4. Access to and use of the App is subject to risks inherent in information technology networks such as computer virus infection, spyware, malicious software, trojans and worms which may be outside of our control. Except in the event of intentional misconduct, negligence or breach of this agreement, we will not be liable for any damage to your systems, data or property resulting from such risks.

8.5. We may prevent or suspend your access to the App if you do not comply with these Terms or any applicable law.

9.1. Registration and password security

9.1. Use of the App may require registration. You are responsible for making sure that your password and any other account details are kept secure and confidential.

9.2. If we have reason to believe there is likely to be a breach of security or misuse of the App through your account or the use of your password, we may notify you and require you to change your password, or we may suspend or terminate your access to the App.

9.3. Any personal information you provide to us as part of the registration process will be processed in accordance with our Privacy Policy available at eonenergy.com/privacy.

10. Infringing content and Inappropriate use

10.1 We will use reasonable efforts to delete accounts which are being used in an inappropriate manner or in breach of these Terms.

10.2. We will remove your access to the App if you:

10.2.1. perform any actions which may impair the operability of the App;

10.2.2. use or attempt to use another user's login details or account or otherwise attempt to gain unauthorised access to the App;

10.2.3. use the App fraudulently (including attempts to make payments by fraudulent means), abusive or otherwise behaves in an inappropriate manner contrary to this clause10and/or clause 6, we may remove you access to the App with immediate effect;

10.2.4. at any other time by giving you written notice (including notice by email to the email address you provide us with).

11. Your privacy and personal information

Your privacy and personal information are important to us. Any personal information that you provide to us will be dealt with in line with our Privacy Policy available at eonenergy.com/privacy which explains what personal information we collect from you, how and why we collect, store, use and share such information, your rights in relation to your personal information and how to contact us and supervisory authorities in the event you have a query or complaint about the use of your personal information.

12. Ownership, use and intellectual property rights

Nothing in these Terms grants you any legal rights in the App or the content other than as necessary for you to access it. You agree not to adjust, try to circumvent or delete any notices contained on the App or the content (including any intellectual property notices) and in particular, in any digital rights or other security technology embedded or contained within the App or the content.

13. Accuracy of information and availability of the App

13.1. We try to make sure that the App is accurate, up-to-date and free from bugs, but we cannot promise that it will be. Furthermore, we cannot promise that the App will be fit or suitable for any purpose. Any reliance that you may place on the information on the App is at your own risk.

13.2. We may suspend or terminate access or operation of the App at any time as we see fit.

13.3. While we try to make sure that the App is available for your use, we do not promise that the App will be available at all times or that your use of the App will be uninterrupted.

14. Hyperlinks and third party sites

The App may contain hyperlinks or references to third party advertising and websites other than the App. Any such hyperlinks or references are provided for your convenience only. We have no control over third party advertising or websites and accept no legal responsibility for any content, material or information contained in them. The display of any hyperlink and reference to any third party advertising or website does not mean that we endorse that third party’s website, products or services. Your use of a third party site may be governed by the terms and conditions of that third-party site and is at your own risk.

15. Our liability

15.1. To the fullest extent permitted by law, E.ON Next’s liability to customers in contract, tort (including negligence) or otherwise for any loss, injury or damage of whatever kind caused in whole or in part by participation in Next Plus, or by their failure to perform any of their obligations under these Terms will in no event exceed £1,000.00.

15.2. Nothing in these Terms excludes or limits our liability for any death or personal injury caused by our negligence, liability for fraud or fraudulent misrepresentation, or any other liability that the law does not allow us to exclude or limit.

16. Events beyond our control

We will not be liable to you for any delay or failure to perform any obligation under this agreement to the extent that it results from circumstances beyond our reasonable control, including but not limited to natural disaster, fire, inevitable accident, terrorism, insurrection, war, pandemic or associated quarantine restrictions, sanctions or similar government restriction or prohibition ("Force Majeure Event"). The following shall not be considered as a Force Majeure Event: delay or failure by any our subcontractors or suppliers except where such delay or failure is itself caused by a Force Majeure Event. In the event of such delay we will use reasonable endeavours to notify you as soon as reasonably practicable if your access to the App will be affected/terminated.

17. No third party rights

No one other than us or you has any right to enforce any of these Terms.

18. Variation

18.1. Subject to clause 18.2, no changes to these Terms are valid or have any effect unless agreed by us in writing or made in accordance with this clause 18.

18.2. We reserve the right to vary these Terms and Rewards from time to time. We will notify you of such changes in accordance with clause 20, you agree to be bound by any variation made by us.

18.3. If you are not happy with any changes made in accordance with clause 18.2, you can withdraw your participation in the Pilot by removing the App from your device and giving us 14 days’ notice. We will terminate your access to the App and you will no longer be able to receive the Rewards.

19. Complaints, governing law and jurisdiction

19.1. If you are unhappy with us, please contact us as soon as possible by visiting.eonnext.com/contact .We will try to resolve any complaint or disputes relating to Next Plus with you quickly and efficiently in accordance with our complaints policy. Please refer to eonnext.com/unhappy for more details.

19.2. The laws of England and Wales apply to these Terms. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

20. Notices

We will notify you of any changes affecting Next Plus, Rewards, these Terms or the Pilot as soon as reasonably practicable before the change(s) become effective by email we hold for you on your E.ON Next online account. If you change your email address during the duration of the Pilot, you must provide your new email address to us as soon as reasonably possible.

Free electricity days terms and conditions.

1. Eligibility

1.1 This offer is available to all existing non-smart E.ON Next Electricity prepayment customers only who book a smart meter appointment and have it successfully installed during the qualifying period.

2. Offer Details

2.1 The offer consists of a £21 meter credit, calculated at £3 per day, based on the average daily cost of electricity in the UK as determined by Ofgem’s latest price cap.

2.2 The free electricity offer period is from 15 - 21 November 2025.

3. How to Claim

3.1 To claim the offer, eligible customers must:

a) Book and install a working smart meter between 01 September and 31 October 2025 - subject to availability.

4. Credit Application

4.1 The £21 meter credit will be applied on or around 15 November 2025, prior to the promotional period 01

September - 31 October 2025.

4.2 The credit will appear as either a meter credit or as 'Smart Install Incentive' on online accounts and paper statements, and bills.

4.3 This credit is non-transferable and non-refundable. If a customer closes their E.ON Next account before the credit is applied, they will forfeit their entitlement to the offer.

4.4 Customers will receive a maximum of £21 credit per account.

5. Energy Usage and Payments

5.1 The £21 credit will be applied regardless of actual electricity usage during the reward period.

5.2 If consumption exceeds the total value of the reward before the end of the free electricity period, customers remain responsible for paying any costs exceeding the credited amount per their account terms and conditions.

5.3 Customers are responsible for adjusting their payments to avoid falling into arrears.

6. Exclusions and Limitations

6.1 This offer cannot be used in conjunction with any other offer or discount available from E.ON Next at the time of app download.

6.2 Customers who switch suppliers or move home before the credit is applied (on or around 15 November 2025) will not receive the credit.

7. Price Cap Information

7.1 Between July 1 to September 30 2025, the energy price cap is set at £1,720 per year for a typical household using electricity and gas and paying by Direct Debit.

7.2 For more information on average costs of electricity and gas based on the October price cap in the UK, please visit: https://www.ofgem.gov.uk/energy-price-cap

7.3 Individual electricity costs may vary depending on factors such as home size, energy usage habits, and supplier tariffs.

8. Changes to the Offer

8.1 E.ON Next reserves the right to modify, suspend, or cancel this offer at any time without prior notice.

9. Data Protection

9.1 Personal data collected in connection with this offer will be processed in accordance with E.ON Next's Privacy Policy and retained only for as long as necessary to administer the promotion. For more details, visit: E.ON Next Privacy Policy.

10. Acceptance of Terms

10.1 By participating in this offer, customers agree to these terms and conditions.

Prize draws and promotional offers.

Winter Support Scheme 2024 - Eligibility & Scheme Rules.

1. You and us

1.1. This contract is between;

1.1.1. You - the person (or people) responsible for the use of electricity and gas at the property; and

1.1.2. Us / We - relates to E.ON Next Energy Limited, this will be referred to as “E.ON Next” in the rest of this document

1.1.3. For the purposes of providing you with additional support this winter, this will be referred to as “the Scheme” in the rest of this document.

2. Scheme Overview

2.1. The Winter Affordability Scheme 2024 (“the Scheme”) is offered to E.ON Next domestic customers identified by E.ON Next who will be contacted directly to discuss the financial support available.

2.2. The Scheme is not available to Sainsbury’s Energy customers.

2.3. The Scheme comprises 2 elements;

2.3.1. A bill credit of £250 to help with the cost of heating your home this Winter

2.3.2. Debt relief, where E.ON Next will write off the debt that has accrued on the your account

2.3.3. You must meet the eligibility criteria outlined in section 3 to benefit from the Scheme

2.4. We will start contacting eligible customers from Tuesday 22nd October 2024, you will have until 12.00 20th December 2024 to express an interest in being part of the Scheme.

2.5. The Scheme will close on 31st December 2024 which is when all account adjustments will have been completed. This will be referred to as the “Scheme closure date” in the rest of this document

2.6. E.ON Next reserves the right to stop inviting customers to join the Scheme prior to the Scheme closure date.

2.7. E.ON Next reserves the right to close the scheme to new or existing customers prior to the 31st December 2024. Any customers who have already expressed an interest in the scheme prior to this date will be processed accordingly.

2.8. The Scheme is available to all eligible domestic E.ON Next customers including those with prepayment and PAYG meters.

2.9. Should you be granted a bill credit and your account remains in debt, this will not prevent you from being presented for debt follow up. If you choose not to opt in for debt relief, your account will continue to hold a debt balance that will attract debt recovery activity.

2.10. If you are a prepayment or PAYG customer, you will still be able to request an Additional Support Credit (Discretionary Credit) which will be considered per our policy.

3. Scheme Eligibility

3.1. You may be eligible for both the bill credit and debt relief elements depending on the below clauses. We will work with you to assess this with you when you contact us.

3.2. In order to qualify for a bill credit, You must respond to our correspondence by 20th December 2024 and provide the information that we request. This will include but is not limited to;

3.2.1. Confirmation that you are the bill payer

3.2.2. Confirmation of your contact information including email address if you have one and your telephone number

3.2.3. Confirmation of your personal circumstances and that it is appropriate for you to be recorded on our Priority Services Register (“PSR”). You can find out more about the Priority Services Register and how it can help you on https://www.eonnext.com/blog/88-what-is-the-priority-services-register

3.2.4. Additionally, where we have not received a meter reading within the last 30 days, we will ask you to provide one, however this is not mandatory to receive a bill credit.

3.3. Once we have confirmed the application of the bill credit, we will assess your eligibility for debt relief. In order to qualify for this, you will need to adhere to the following;

3.3.1. If you do not have a Smart Meter, where possible, we will ask you to book an appointment to have one installed.

3.3.2. Where we have not received a meter reading within the prior 30 days, we will ask you to provide one. We must have an up to date meter reading so we can produce an accurate balance on your bill for the purposes of calculating the correct debt relief amount.

3.3.3. If you are unable to provide a meter reading because you are temporarily unable to access your meter, we will request you to call back to provide this so we can complete the process. We will not progress your application any further until you have provided a meter reading.

3.3.4. If you are unable to provide a meter reading because you are permanently unable to access their meter due to its location or your physical ability to reach the meter, we will treat this as an exception and we will create the debt relief adjustment based on estimated reads. We will ensure that your property is referred into our manual meter reading process to ensure a reading is collected in future.

3.3.5. If you are not eligible for a Smart Meter or if there is a reason outside of your control that means a Smart Meter cannot be installed, we will treat this as an exception and it will not prevent application of debt relief ,however it may take slightly longer to process your application of the debt relief.

4. Payment Requirements

4.1. If you have not been making regular payments to your account to cover ongoing usage, we will have a conversation to understand your financial situation with the aim of reinstating payment that covers your forecasted energy use. This could be by Direct Debit or another suitable payment method.

4.2. If you are unable to agree to reinstate payments to cover your ongoing usage, you will be provided with a link to complete an online budget form using our Paylink Service or will be referred to one of our debt advice partners to complete a budget over the phone. The outcome of the budget will determine an affordable arrangement

5. Application of the Bill Credit

5.1. When we apply the bill credit, this will usually be applied to the account for the main fuel used for heating.

5.2. How we apply the bill credit will vary depending on the type of meter you have;

5.2.1. If you have a credit meter we will apply the bill credit to your account on the day of our conversation as long as you have met the eligibility criteria

5.2.2. If you pay through a prepayment meter, we will provide 2 vouchers each with a value of £125 following our conversation. We will outline the timescales in which you will receive the vouchers when we speak to you.

5.2.3. If you pay through a PAYG meter and we supply you for both gas and electricity, we will send a message to apply a credit of £125 to each meter on the day of our conversation. We will outline the timescales in which you will receive the vouchers when we speak to you.

5.2.4. Where we only supply one fuel we will send a message to apply a credit £250 to your meter for that fuel on the day of our conversation

5.3. The intent of the bill credit is to support you with keeping your home warm this winter, to do this, the credit must remain on your account. Therefore should the application of the credit put your account into a credit balance, we will not consider a refund until the spring.

5.4. You will only be eligible for one bill credit of £250 per property under this scheme. Should we identify you have received a duplicate payment in error, we reserve the right to correct this without prior notification.

6. Application of Debt Relief

6.1. The amount awarded for debt relief will be calculated based on your balance on the day that we speak to you regarding the scheme and produce a bill for that date. The amount required for debt relief will be calculated before any account adjustments are applied. This will ensure you also benefit from the additional credit to heat your home during this winter.

6.1.1. If you pay through a prepayment meter we will need to install a Smart meter and bill your account on the day of installation. The amount required for debt relief will be calculated and will not be added to your new Smart meter

6.1.2. If you pay through a Smart PAYG meter we will communicate with your meter on the day we speak to obtain an actual debt balance, we will send a message to your meter removing the full debt amount.

6.2. How we apply the debt relief will depend on the type of meter you have;

6.2.1. If you currently have a smart credit meter, the debt relief will be applied at point of conversation as long as you have provided all the relevant information

6.2.2. If you currently have a credit meter that is not smart, you will need to book an appointment to have a smart meter installed before we will apply the debt relief to your account.

6.2.3. If you currently have a PAYG meter, we will send a message to your meter to clear the debt balance on the day we speak to you

6.2.4. If you currently have a prepayment meter you will be required to have a PAYG meter installed the debt relief will be applied at point of successful Smart meter installation

6.2.5. If you currently have a prepayment meter and your property is not eligible for PAYG, a debt relief message will be sent to your meter. You will be required to make 3 in store top ups (minimum value £1) in order for your meter to pick up the debt relief message. You will need to go to the same shop 3 times to ensure the debt relief message is applied to your meter as quickly as possible

6.2.6. If your meter is not communicating properly, it may delay us updating credit / debt relief and may require a Meter Exchange. Should this scenario arise, we will contact you to discuss next steps

7. Other terms

7.1. Should you fail to comply with any conditions placed upon you to become eligible for either a bill credit or debt relief, we reserve the right to reverse any account adjustments that may have been made in good faith. We will strive to provide you with notice of our intention to make such reversals. This includes but is not limited to;

7.1.1. Failure to provide a meter reading where there has been no information provided to indicate you are physically unable to do so

7.1.2. Failure to complete the SMART appointment booking and installation process

7.1.3. If you want to change supplier within 60 days of receiving either a bill credit or debt relief we will not object to you changing your supplier but we may reverse any credits applied as part of this scheme.

7.1.4. Where we identify evidence of meter tampering or any other fraudulent activity

Everything Electric Wallbox Prize Draw.

Prize Promotion Terms and Conditions “Everything Electric” Roadshow

1 About us

The promoter of this promotion is E.ON Energy Solutions Limited (CRN: 03407430) (“the Promoter”) whose registered office is at Trinity House, 2 Burton Street, Nottingham, NG1 4BX.

2 The promotion

The Promoter is offering the chance to win a Wallbox electric vehicle charging post plus free standard installation.

3 How to enter

3.1 You can enter this promotion at one of the three “Everything Electric” Roadshows (“the Roadshow(s)”).

3.2 You can enter by completing the entry form via the URL link and providing your details. A device providing you with access to the URL link will be made available to you at the Roadshow.

3.3 You may only submit one entry to this promotion at one of the three Roadshows.

3.4 No payment is necessary to enter this promotion.

3.5 All entries must include your name and email address.

3.6 By submitting your entry, you confirm that you have read and understood these terms and conditions and agree to be bound by them. Entries that do not comply with these promotion rules will be void and will not be entered into the promotion.

4 Start and closing date

4.1 The promotion will start and close during a different time period depending on which of the three Roadshows you attend and choose to enter at:

4.1.1 If you enter this promotion at the Roadshow on 25th May 2024 then it will start at 10:00am on 25th May 2024 and close on 26th May 2024 at 5:00pm.

4.1.2 If you enter this promotion at the Roadshow on 11th October 2024 then it will start at 10:00am on 11th October 2024 and close on 13th October 2024 at 5:00pm.

4.2 Entries received outside the time periods set out in this clause 4 will be void and will not be entered into this promotion.

5 Eligibility

5.1 To enter this promotion, you must be a resident of the UK and be aged 18 or over at the time of entry.

5.2 The following persons are not eligible to enter:

5.2.1 our employees or workers, or the employees or workers of any company in our group;

5.2.2 employees or workers of any organisation involved in the operation or administration of this promotion including prize suppliers and advertising agencies; and

5.2.3 members of their immediate families.

5.3 You must live in accommodation that is suitable for the installation of an electric vehicle charging point. You must therefore not live in a flat, terrace house or accommodation that does not have off street parking.

5.4 You will only be able to receive the prize if you live at a property that is eligible for standard electric vehicle charging installation. If you live at a location that requires any additional civil or ground works (for example an upgrade to the distribution network) you will not be eligible to receive the prize.

5.5 You must not already have an electric vehicle charging point installed at the accommodation in which you intend the prize to be installed at.

5.6 If you are deemed to be ineligible under these terms and conditions the prize will be made available to the next eligible entrant.

5.7 You will only be able to receive the prize at the address provided upon entry to the promotion.

5.8 Entries will be void if they:

5.8.1 do not comply with these terms and conditions;

5.8.2 are incomplete or illegible;

5.8.3 are considered by the promoter to be part of an attempt to manipulate or unfairly influence the outcome of this promotion.

5.9 We may ask for proof of age, residence or eligibility. Delay or failure to provide the evidence to our reasonable satisfaction may result in an entry being void or a prize being forfeited.

5.10 Our decision as to whether an entrant (or their entry) is eligible for this promotion is final and we are not obliged to provide any reasons for disqualification.

6 Prize

6.1 The prize is supplied by the Promoter and comprises an electric vehicle charging point plus standard installation.

6.2 One electric vehicle charging point plus standard installation will be available to win at each of the Roadshows (a total of three). There will be one winner per Roadshow.

6.3 The winner is responsible for any costs or expenses involved in claiming or using the prize other than those that are expressly stated above as being included as part of the prize.

6.4 Following selection of the winners, the Promoter will carry out a survey at the winner’s property to ensure that they are suitable for receipt of the prize. If the survey reveals that an electric vehicle charging post cannot be installed or can be installed but at additional cost outside of the standard installation cost, the winner will no longer be eligible to receive the prize and the prize will be made available to the next eligible entrant in accordance with clause 6.5 above.

6.5 The installation of the prize will be subject to the Promoters standard terms and conditions for installation. A copy of these terms can be found here: https://www.eonnext.com/policies/terms-and-conditions

6.6 The prize may be subject to additional terms and conditions imposed by the supplier or other organisation connected to this promotion.

6.7 The prize is for the named winner only and cannot be given or transferred to any other person. A cash alternative is not available should the winner not be eligible for installation.

6.8 The promotor reserves the right to amend or withdraw the competition without notice.

7 Selection of the winner

7.1 One winner will be randomly selected as part of the promotion one week after the closing date.

7.2 The winner will be randomly selected via a computer generator.

8 Contacting the winner

8.1 We will notify the winner via email as soon as possible on or after the closing date using the contact details provided in the entry.

8.2 Reasonable efforts will be made to make contact over a period of two weeks. If it has not been possible to contact the winner in that time, the prize will be forfeited and awarded to the next eligible entrant.

9 Receiving the prize

9.1 When we email the winner as per clause 8.1, we will also provide them with instructions on how to book the survey in order to obtain their prize.

9.2 We are not liable for any damage or loss to a prize caused by any third party. If a prize is damaged or fails to be delivered, we have no obligation to provide a replacement prize.

10 Publicity and use of personal information

10.1 We will use your personal information only in accordance with these terms and conditions for the administration of the promotion and for no other purposes unless we have your consent. Your personal details will be kept in accordance with the current data protection legislation and in line with our privacy policy, a copy of which can be found here: https://www.eonenergy.com/privacy.html.

10.2 The surname and county of the winner can be obtained by sending a stamped, self-addressed envelope to E.ON Next Energy Limited Registered Office: Trinity House, 2 Burton Street, Nottingham, NG1 4BX

10.3 Entrants who do not want their surname and county included on the list of winners referred to above must notify us within a reasonable period of time before the closing date of this promotion. See clause 12 below for our contact details.

10.4 The winner of this promotion may be asked to participate in publicity.

11 Our liability

While nothing in these terms and conditions will limit our liability for death or personal injury caused by our negligence or for fraud, we will not be legally responsible to entrants or winners for any losses that were not foreseeable to us or to you at the time of entry to this promotion or which are caused by a third party.

12 Complaints and disputes

12.1 If you want to contact us about this promotion or have a complaint, you can reach us by:

12.1.1phone: 0808 501 5200

12.1.2 email: hi@eonnext.com or

12.1.3 https://www.eonnext.com/unhappy

12.2 These terms and conditions shall be governed by and construed in accordance with the laws of England and Wales.

12.3 Any disputes shall be subject to the exclusive jurisdiction of the English courts.

Terms for our tado° Thermostat Prize Draw.

1 How to participate

1.1 By participating in this Prize Draw, you agree to be bound by these terms and conditions.

1.2 In order to be eligible to enter this Prize draw you must follow E.ON Next (the Promoter) on Facebook. You must then like the prize draw  post and tag three (3) friends in the comments. 

1.3 Entries that do not comply with these terms and conditions will be void and will not be entered into this Prize Draw.

1.4 You may only submit one entry.. Entries over the maximum number of

entries will be void and will not be entered into this prize draw.

1.5 Entrants must live in the United Kingdom or have an address within the United Kingdom where the Prize can be sent should you be successful in winning.

2 Start date

Entries will be valid from 14:00 on Friday, 9 August..

3 Closing date

3.1 The closing date will be 14:00 on Monday, 12 August.. 

3.2 Entries received by the Promoter after this time will be void and will not be entered into the competition or eligible to win the Prize. 

4 Selection of the winner

4.1 A total of ten (10) participants will be selected to win one Prize each.

4.2 The winner of each Prize will be the respective entrant randomly selected from all entries, correctly submitted in accordance with these terms and conditions.

5 Prize

5.1 The Prize consists of 1x tado° thermostat. Ten Participants will win 1 x tado° thermostat each. 

5.2 There are no alternative prizes.

5.3 The prize is non-transferable and does not include any additional costs and expenses.

5.4 Winners will need a smartphone to set up and operate the tado° thermostat.

6 Notification of the results and receipt of the prize

6.1 The Promoter will notify the winner by Facebook message on or before Tuesday 13 August. If we are unable to contact you via Facebook messenger due to your privacy settings or for any other reason your prize will be forfeited and an alternative winner selected. If a selected winner does not respond to the notification within 28 days, the prize will be forfeited, and the promoter will select an alternative winner from the remaining eligible entries in accordance with the process described above (and that winner will also have 28 days to respond to their notification).

6.2 The Prize will be posted with a tracked service on or before Thursday, 15 August. The Promoter takes no responsibility if the Prize is delayed or lost due to a fault of the delivery company. 

7 Publicity and personal information

7.1 By entering this prize draw you agree to your personal information being used to process your entry, to contact you about your entry, and for the purpose outlined in paragraph 7.2 below. The Promoter will use your personal information only in accordance with these terms and conditions and our privacy policy.

7.2 Winners will be notified by the promoter via Facebook DM. 

7.3 Winners will be required to provide their postal address to the promoter upon notification of their win in order to receive their prize.

8 General

8.1 This prize draw is operated by E.ON UK LTD.

8.2 While nothing in these terms and conditions will limit the promoter’s liability for death or

personal injury caused by its negligence or for fraud, the Promoter will not be legally

responsible to entrants or winners for any losses that were not foreseeable to the Promoter or to the entrant at the time of entry to the competition or which are caused by a third party.

8.3 The laws of England and Wales apply to these terms and conditions, although if you are

resident elsewhere you will retain the benefit of any mandatory protections given to you by the laws of that country.

8.4 Any disputes will be subject to the non-exclusive jurisdiction of the courts of England and

Wales. This means that you can choose whether to bring a claim in the courts of England and Wales or in the courts of another part of the UK in which you live.

Terms and conditions for £225 Flash Offer.

Summary of Key Terms

Applicable to

Customers Purchasing a Boiler from E.ON Energy Installation Services

Key Terms

Full terms available at: eonenergy.com/terms-and-conditions/eon-installation.

E.ON Energy Installation Services Limited is offering £75 off a new boiler installation when the discount code “MAR24” is used (“the Offer”).

A further discount of £150 off the price of a new boiler installation is available to all E.ON Next Energy Limited or Sainsbury’s Energy supply customers only (the “Customer Discount”). In order to redeem the Offer and the Customer Discount you must use the discount code, “BOILER225“ to get £225 off. The Customer Discount can must be used in conjunction with the Offer and is subject to eligibility.

This Offer is available to anyone aged 18 years old or above who either:

  • requests their quote by visiting www.eoninstall.com/boilers/get-a-quote between 29 February 2024 and 31 March 2024 (“Offer Period”) and makes their upfront payment or accepts the Terms and Conditions of their finance agreement within 30 days of receiving their quote; or

  • books a free boiler Home Video Assessment by visiting https://www.eoninstall.com/boilers/home-survey/book-date.html during the Offer Period; and completes their Home Video Assessment before 11:59pm on 6 April 2024; and

  • provides the relevant offer code either “MAR24” or “BOILER225”.

Offer may be changed or withdrawn by E.ON EIS at any time, in such circumstances E.ON EIS shall provide notice to customers at https://www.eonenergy.com/terms-and-conditions/eon-installation.html

Terms and conditions for Godiva Festival prize draw.

GB, 18+, E.ON Next registered account holders who have a supply of gas and/or electricity with E.ON Next only. 00:01 04/06/24 – 23:59 18/06/24. Visit www.promoentries.com/eon-godiva-festival-2024/ & submit details to enter the Prize Draw.

Prizes: 1 x 75 x pair of weekend tickets to the Godiva Festival on 5th – 7th July 2024 at the War Memorial Park, Coventry. Prizes are for tickets only, travel & accom excl. Internet access required. Max 1 entry and Prize per E.ON Next account holder. Winner must respond within 7 days in order to claim Prize. Visit www.eonnext.com/policies/terms-and-conditions/godiva for full T&Cs & Prize details. Promoter: E.ON Next Energy Limited, Trinity House, 2 Burton Street, Nottingham, NG1 4BX.

  • The Promotion: E.ON Next Limited (company number 03782443) (“E.ON Next”) are offering existing E.ON Next customers a chance to win tickets to Godiva Festival.

  • Eligibility Criteria: To be entered into the Prize Draw you must:

  • be an E.ON Next customer age 18+ and be a resident of Great Britain; and

  • have a registered account and supply of gas and/or electricity with E.ON Next and be the account holder.

  • Availability and restrictions:

  • The Promotion is not available to employees of E.ON Next, agencies appointed by E.ON Next, or anyone professionally connected with this Promotion.

  • Maximum of one entry is permitted per E.ON Next account holder. No E.ON Next account holder may win more than 1 Prize.

  • Prizes are not transferable, and may not be exchanged for cash or other alternative; they may not be sold, re-sold or auctioned.

  • Promotion Period: Enter between 00.01 BST on the 4 June 2024 and 23:69 BST on the 18 June 2024.

  • Entrants must have a valid email address, telephone number and internet access by the end of the Promotion Period to receive information about and to enter the Prize Draw, receive Winner Notification email/s and/or telephone call(s) and/or to claim and/or redeem the Prize.

  • To Enter: Visit www.promoentries.com/eongodivafestival2024 and complete the online form to provide your details (full name and E.ON Next account number) to be entered into the Prize Draw.

  • All queries relating to the Prize Draw should be sent to hi@eonnext.com.

  • The Prizes:

  • There will be a total of seventy five winners. Each winner will win 1 x pair of weekend tickets to the Godiva Festival on 5th – 7th July 2024 at the War Memorial Park, Coventry.

  • Further Prize Details and Conditions:

  • The Prizes are for tickets only.

  • Please see www.godivafestival.com/tickets/terms-conditions-tickets for ticket terms and conditions.

  • The guest must be 18+.

  • The winner and their guest must comply with the relevant terms and conditions of the venue. The venue shall have the absolute right to refuse entry to any person who does not adhere to their terms, checks and requirements, regardless of possession of a valid ticket.

  • The winner and their guest will not be entitled to any compensation and will have no claim against the organisers, or Promoter if the Godiva Festival or any other event forming part of the Prize is delayed, postponed, rescheduled, or cancelled.

  • For the avoidance of doubt, the Prize does not include transportation, food, beverages, souvenirs, gratuities, car parking charges, or any other costs of a personal nature (including spending money) that are not explicitly set out in these Terms and Conditions and neither the Promoter nor any provider of any part of the Prize will be responsible for any such costs.

  • The winner is responsible for the behaviour of themselves and their guest whilst taking the Prize. The Promoter reserves the right in its absolute discretion to exclude the winner and/or their guest from participation in any aspect of the Prize if any party fails to comply with the directions of the Promoter or any companies associated with the Prize, or if the winner and/or their guest act in a manner that is dangerous to themselves or to the public or is, in the opinion of the Promoter, anti-social in any manner or which causes disturbance or nuisance to others. Failure to comply with these Terms and Conditions may result in the Prize being retracted.

  • The winner must inform the Promoter of any wheelchair or any similar access needs in advance.

  • Prize Winners:

  • Winner Selection: 75 provisional winners will be randomly selected from all valid entries received during the Promotion Period. For your total confidence, the Prize Draw will be conducted by PromoVeritas, the independent promotional verification service, within 1 working day of the end of the Promotion Period.

  • Winner Notification: Provisional winners will be notified by email to the email address linked to their E.ON Next account within 2 (two) working days of Winner Selection (Initial Winner Notification Email) and will be asked to provide evidence of identity and eligibility. All reasonable efforts will be made to contact the provisional winners. If a provisional winner has not contacted the Promoter within 7 (seven) days of the Initial Winner Notification Email, a second email (Second Winner Notification Email) will be sent to that provisional winner, which will be followed up by a telephone call from the Promoter (where the provisional winner has provided telephone contact information on their E.ON Next account). If the provisional winner does not respond to the Promoter within 1 (one) day of the Second Winner Notification Email and/or telephone call, the Prize will be forfeited, and awarded to a reserve, selected and notified following the same process. Reserve winners may have less time to respond.

  • If a provisional winner rejects their Prize, the Prize will be forfeited and a reserve may be drawn.

  • It is the winner’s responsibility to provide correct contact and/or delivery information; if incorrect details are provided this could delay fulfilment of the Prize or result in forfeiting the Prize.

  • Prize Fulfilment:

  • Fulfilment of the Prizes will take place within 5 days of acceptance of the Prize. In the unlikely event that a Prizes does not arrive within 5 days the winner must inform the Promoter by emailing hi@eonnext.com. If a winner does not do so, the Promoter reserves the right to not reissue the Prize or limit its value at its sole discretion. Tickets will be sent via email and winners will be taken to Ticketsellers.com to redeem their weekend ticket.

  • Transparency Note.

  • All personal data supplied for this Promotion will be used solely for the purpose of this Promotion by the Promoter and/or by any agent appointed by it to assist with running the Promotion and will not be disclosed to an unconnected third party unless your positive consent has been obtained. For information on how E.ON processes and shares your personal data please see our privacy policy www.eonenergy.com/privacy.

  • Provided no objection is received from the winners, a winners list containing the surname and county of residence of the winners will be made available by the Promoter 4 weeks after the close of the Promotion Period, for a period of 8 weeks. It will be available by sending a request via email to eonnext-smart@loverewards.com. The winners can object to their details being published during the Winner Notification process. Without prejudice, the Promoter will provide winner information to the Advertising Standards Authority when requested by them.

  • E.ON Next may feature agreed images and given names of the Winners on any of its media, including but not limited to social media, email and websites for advertising, promotion, publicity and communication purposes without restriction. Winners may object to use and/or publication by submitting their objection to hi@eonnext.com within 14 (fourteen) days of accepting the Prize.

  • The Promoter and its associated agencies and companies are not liable for any loss (including, without limitation, indirect, special or consequential loss or loss of profits), expense or damage which is suffered or sustained (whether or not arising from any person’s negligence) in connection with this Promotion (JS14785) or accepting or using the/a Prize(s), except for any liability which cannot be excluded by law. Nothing will exclude the Promotor’s liability for death or personal injury as a result of its negligence.

  • The Promoter will not be liable for any delay or failure to comply with its obligations for reasons beyond its reasonable control arising from but not limited to Acts of God, global or regional epidemic or pandemic, adverse weather conditions, fire, industrial dispute, war, terrorist activity, hostilities, political unrest, riots, civil commotion, plague or other natural calamities, or any other circumstances.

  • The Promoter seeks to run a fair and secure promotion and prevent abuse and cheating. If you enter in a way that is not consistent with these Terms & Conditions, your entry (and any of your associated aliases) will be disqualified. Any Prize awarded may be void and recoverable, and the Promoter reserves the right to bar you from entering future promotions for a period of at least six months. For this reason, the Promoter reserves the right at any point to:

  • Verify the eligibility of entrants and/or provisional winners through multiple means by requesting such information it consider reasonably necessary for this purpose. Entry or a Prize may be withheld until verification is completed.

  • Disqualify entries that are not made directly by the individual entering the Promotion.

  • Disqualify entries made using anonymous email services such as, but not limited to, GuerillaMail, Dispostable or Mailinator.

  • Disqualify bulk entries from individuals, trade, consumer groups or third parties, incomplete entries and entries submitted by macros or other automated means.

  • Disqualify entries beyond the maximum allowed, or those using techniques such as ‘script’, ‘brute force’, multiple SIM cards for text entries, masking identity by manipulating IP addresses, using aliases or identities other than their own or any other means.

  • Disqualify entrants who tamper with the entry process.

  • Disqualify entries which, in some other way, do not meet the requirements of these Terms & Conditions.

  • Cancel, modify or suspend the Promotion should it not be capable of running as planned for reasons including but not limited to tampering, unauthorised intervention, fraud, dishonesty, technical failures, or any other causes beyond the control of the Promoter which corrupt or affect the administration, security, fairness, integrity or proper conduct of this Promotion.

  • The Prizes are not transferable or exchangeable and cannot be redeemed for monetary value or for any other form of compensation. If for any reason a Prize or any element of a Prize is not available, the Promoter reserves the right, at its sole discretion to substitute that Prize or element of a Prize for another of equal or greater value.

  • No responsibility can be taken for entries which are lost, delayed, corrupted, damaged, misdirected or incomplete or which cannot be delivered for any technical, delivery or other reason. Proof of sending will not be accepted as proof of receipt. The Promoter does not guarantee continuous or secure access to www.promoentries.com/eon-godiva-festival-2024/.

  • The Promoter will not be liable for any delay or failure to comply with its obligations for reasons beyond its reasonable control arising from but not limited to Acts of God, global or regional epidemic or pandemic, adverse weather conditions, fire, industrial dispute, war, terrorist activity, hostilities, political unrest, riots, civil commotion, plague or other natural calamities, or any other circumstances.

  • If any part/s of these Terms & Conditions are legally ruled to be invalid, illegal or unenforceable, the remainder will not be affected and will continue in full force and effect.

  • By entering, you will be deemed to have agreed to be bound by these Terms & Conditions.

  • If there is a discrepancy between these Terms & Conditions and those in any promotional material, these Terms & Conditions will prevail.

  • These Terms and Conditions are governed by English law and their interpretation and application will be subject to the exclusive jurisdiction of the courts of England and Wales.

Promoter: E.ON Next Energy Limited, Trinity House, 2 Burton Street, Nottingham, NG1 4BX.

Free Energee Prize Draw.

1. The Prize Draw:

E.ON Next Energy Limited (company number 03782443) (“E.ON Next”) are offering existing E.ON Next customers a chance to win a prize (detailed in clause 6) when they have a smart meter installed between 01/06/2025 and 08/08/2025 inclusive (the “Prize Draw”).

To be eligible to enter the Prize Draw you must meet all of the Smart Meter Conditions (Clause 2) and Eligibility Criteria (Clause 3).

2. Smart Meter Conditions:

You need to meet the following conditions to be eligible (“Smart Meter Conditions”):

2.1. To have a smart meter fitted at your property you must have internet access.

2.2. Your property must be within an area where we currently install smart meters.

2.3. Allow our Engineers access to your meter to allow installation of your new smart meter

2.4. Before our Engineers install your smart meter they will assess the suitability and compatibility of the smart metering system based on your customer needs and do a technical assessment. They will only proceed if they determine all the conditions are met for a safe and compliant installation of the smart meter. In the event that they are not able to do this you will not be entered into the Prize Draw.

3. Eligibility Criteria:

To be eligible to enter the Prize Draw you must, between 01/06/2025 and 08/08/2025 (the “Qualifying Period”), meet all of the conditions, listed below:

3.1. Be a domestic or small business customer at the time of installation and have a registered account and supply of gas and/or electricity with E.ON Next;

3.2. Have had at least one non-smart meter successfully replaced with a smart meter. To be considered a successful installation the smart meter must be both installed at your property and communicating within the Qualifying Period. Communication may take up to 14 (fourteen) calendar days;

3.3. Be over 18 years of age;

3.4. Be a resident of Great Britain;

3.5. Be the account holder in relation to the supply required at clause 3.1

4. Availability and restrictions:

4.1. The Prize Draw is not open to employees or family members of E.ON, contractors, agency staff or those of agencies appointed by E.ON Next, or anyone professionally connected with this promotion.

4.2. Entry to the Prize Draw is limited to one entry per completed smart meter installation per account holder. Eligible customers with multiple properties will be entered into the Prize Draw once for each property that has had a successful installation.

4.3. Prizes are not transferable, and may not be exchanged for cash or other alternative; they may not be sold, re-sold or auctioned.

4.4. In the event that failure to install a requested smart meter within the Qualifying Period is reasonably attributable to an act or omission by E.ON Next (for example, as a result of E.ON Next cancellation, Engineer doesn’t turn up and/or any other issue related to E.ON Next capacity), customers will not be eligible to be entered into the Prize Draw, but may qualify for the standard Guarantee standards of Services payment.

4.5. Entering and/or winning other E.ON Next promotions or prize draws does not disqualify entrants from entering or winning this Prize Draw.

4.6. Any customers moving from a non-smart pre-payment meter to a smart meter are excluded from participating in this Prize Draw, but may be eligible for other promotions run in parallel.

4.7. Any customers who have a smart meter that needs to be replaced with a new smart meter due to fault or for any other reason are not eligible to take part in this Prize Draw. This includes any Smets meter, even if it has never been connected to the network.

4.8. E.ON reserves the sole right to exclude fraudulent or duplicate entries.

5. How to enter:

Customers who meet the Eligibility Criteria in clause 3 at the end of the Qualifying Period will be automatically entered into the Prize Draw.

6. Prize Winners:

6.1. The Prize Draw will be administered by E.ON (the “Administrator”). All queries relating to the Offer should be sent to Trinity House, 2 Burton Street, Nottingham, NG1 4BX or emailed to hi@eonnext.com.

6.2. Entries will be separated into two pools; residential and non-residential business, from which winners for each category will be drawn by 22 August 2025 (the “Prize Winner Draw Date”) using a computerised process. The computerised process will randomly select a winner from each pool of eligible customers (the “Prize Winners”).

6.3. Prize Winners will be notified by email (to the email address provided), or by phone, or in writing, within 7 (seven) working days of the Prize Winner Draw Date.

6.4. The Bill Credit Prize will automatically be added to the Prize Winner’s account.

6.5. If a Prize Winner rejects their Prize, the Prize will be forfeited and an alternative Prize Winner may be drawn.

7. The Prize:

7.1. There are 10 (ten) prizes worth £1,920 (one thousand nine hundred and twenty pounds) each, which can be won by residential customers and 5 (five) prizes worth £3,600 (three thousand six hundred pounds) each, which can be won by non-residential business customers which must be redeemed in accordance with clause 6.2 above.

7.2. Prize Winners may only redeem the Bill Credit Prize on their E.ON Next energy account (the “Bill Credit Prize”) equal to the value of the Prize.

7.3. The Prize will be applied to the Prize Winner’s E.ON Next account as a monthly credit payment of £160 (residential customers) or £300 (non-residential business customers) that will continue until the full amount has been credited.

7.4. If a Prize Winner switches to an alternative energy supplier before the full Bill Credit Prize amount has been paid, the remainder of any credit unpaid at this time will be forfeit.

7.5. Where the Prize Winner’s regular payments exceed the monthly payment amount of £160 (residential customers) or £300 (non-residential business customers) per month bill credit that they are receiving from the Bill Credit Prize, either due to usage or usage and debt repayments, the Prize Winner may be required to make additional monthly payments to cover the difference.

7.6. There is no cash or other alternative to the Bill Credit Prize.

8. General:

8.1. E.ON Next may feature the Prize Winners on any of its media, including but not limited to social media, email and websites for advertising, promotion, publicity and communication purposes without restriction. Prize Winners may object to use and/or publication by submitting their objection to hi@eonnext.com within 14 (fourteen) days of accepting the Prize.

8.2. To the fullest extent permitted by law, E.ON Next’s liability to customers in contract, tort (including negligence) or otherwise for any loss, injury or damage of whatever kind caused in whole or in part by participation in the Prize Draw, or by their failure to perform any of their obligations under these terms and conditions will in no event exceed £100. Nothing in these terms and conditions excludes or limits the E.ON Next’s liability for death or personal injury arising from their negligence, or fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by the laws of England and Wales.

8.3. Prize Draw supplied and managed by E.ON Next Energy Limited, Trinity House, 2 Burton Street, Nottingham, NG1 4BX.

8.4. This Prize Draw is governed by the laws of England and Wales and is subject to the exclusive jurisdiction of the English courts.

E.ON Next and the Administrator will collect, store and use personal data in administering this Prize Draw which will be processed in accordance with its own privacy policies. For more information please visit:

E.ON Next privacy policy

EV Connection Incentive terms and conditions.

The following outlines the terms and conditions of a promotional offer from E.ON Next (“E.ON”) for existing EV customers (“You”) who are not on the Next Drive tariffs, but can still benefit from smart charging.

1. Incentive Details

  • This promotional offer is only available until 12th December 2025.

  • The Incentive is a £10 bill credit per month if You meet the Incentive Criteria detailed below.

  • The credit will appear in Your account balance summary after the 1st day of each month and be applied to Your next bill following this date.

2. Incentive Criteria

To be eligible for this promotional offer, You must:

  • Be an E.ON Next customer on one of Our fixed or variable tariffs (excluding Next Drive or time of use tariffs).

  • Have a compatible EV and home EV charger. A list of compatible EV’s can be found here.

  • Have a working smart meter that shares half-hourly data with E.ON.

To receive the Incentive each month, You must:

  • Download the E.ON Next Home App from the App store or Google Play store.

  • Complete the smart charging setup in the App which includes linking your EV and setting charging preferences in the App.

  • Plug in Your EV at least twice per calendar month and smart charge via the App. There is no minimum time for charging to receive the Incentive however, this does not include any ‘Boost’ charges.

  • You must charge the Electric Vehicle (“EV”) that is connected to the App in order for E.ON to be able to optimise the charging and for you to receive the Incentive.

3. Limitations and Exclusions

  • The Incentive is non-transferable and cannot be exchanged for cash or other products.

  • If You do not complete the smart charging setup correctly by linking Your EV and setting charging preferences within the App You will not qualify for the Incentive.

  • If You do not plug in twice per calendar month You will not qualify for the Incentive that month. If You join this promotional offer part way through a month, You will have the remainder of that calendar month to qualify for the Incentive providing you fulfill the Incentive Criteria detailed above.

  • If You withdraw consent for E.ON to read the electricity consumption through Your smart meter every 30 minutes, You will no longer be eligible for the Incentive.

  • If, for any reason, a technical fault has occurred, or your meter stops communicating and E.ON are unable to obtain the usage, You will continue to receive the Incentive.

  • E.ON Next reserves the right to withhold the Incentive at any time including in cases of suspected misuse or ineligibility.

4. Offer Modifications and Withdrawal

  • This offer is only available until the 12th December 2025. Following this the offer will be closed and You will no longer be able to participate.

  • E.ON reserves the right to amend or withdraw this offer at any time. If We decide to amend or withdraw this offer You will receive an e-mail to notify You of this.

5. Data and Privacy

  • Smart charging setup requires the use of the App which may involve sharing limited data about your EV and charging preferences. The Data and Privacy Terms and Conditions detailed in the App are applicable to this Scheme.

  • All data protection privacy terms detailed in your Tariff Terms and Conditions are applicable to this Scheme. If there is any inconsistency between your Tariff Terms and Conditions and that of the App the Tariff Terms will take precedence.

  • Any personal data collected will be handled in accordance with E.ON Next’s Privacy Policy.

Free first year’s service with an air source heat pump purchase.

Anyone Purchasing an Air Source Heat Pump Solutions from E.ON Next Limited

“Free first year’s service with an Air Source Heat Pump purchase”

Terms and Conditions

1. Promoter and Status of these Terms

1.1 This promotional offer (the “Offer”) is provided by E.ON Energy Installation Services Limited (company number 09965944) whose registered address is Trinity House, 2 Burton Street, Nottingham, NG1 4BX (“E.ON EIS”, “we”, “us”).

1.2 These Terms and Conditions (“Terms”) govern participation in the Offer only. They do not replace or amend the separate contractual terms that apply to the purchase, supply, installation or servicing of an Air Source Heat Pump system.

1.3 By participating in the Offer, you confirm that you have read, understood and agree to be bound by these Terms.

1.4 E.ON Next Energy Limited acts solely as the sales and customer journey facilitator in relation to the purchase of the Air Source Heat Pump system. The Offer and all obligations relating to installation and servicing under these Terms are provided by E.ON Energy Installation Services Limited only.

2. Description of the Offer

2.1 The Offer entitles an eligible customer to one free first-year Air Source Heat Pump service, to be carried out at approximately the one-year anniversary of the date on which installation of the Air Source Heat Pump system is completed.

2.2 The first-year free service consists of routine annual preventative maintenance, including inspection, cleaning and replacement of system components only where required to maintain the manufacturer’s warranty at the first annual service interval.

2.3 The free service does not include:

  • investigation of faults or breakdowns;

  • diagnostics or call-outs relating to system malfunction;

  • repairs or replacement of failed components;

  • remedial works or upgrades; or

  • any work falling outside the scope of the manufacturer-approved first-year routine preventative maintenance schedule.

2.4 Maintenance requirements may vary depending on the heat pump manufacturer and model installed.

2.5 The servicing element of the Offer is subject to, and carried out in accordance with, our standard Air Source Heat Pump servicing terms and conditions, including eligibility, scope of works and usage criteria, available at: https://www.eonnext.com/policies/terms-and-conditions

3. Promotional Period

3.1 The Offer applies to qualifying purchases where a quote has been generated between 16 February 2026 at 00:01am and 16 March 2026 at 11:59pm (the “Promotional Period”). To remain eligible, the quote must be accepted and purchase completed within the specific validity period stated on the quote. Provided these conditions are met, the Offer will be applied regardless of whether the final purchase completion date falls after the end of the specified Promotional Period.

3.2 For the purposes of these Terms, a purchase is considered completed when the customer has either:

  • made the required upfront payment; or

  • accepted the terms of a finance agreement relating to the purchase.

4. Eligibility

4.1 The Offer is open to individuals who:

  • are 18 years of age or over;

  • complete a qualifying purchase during the Promotional Period;

  • remain responsible for payment of the cost of the Air Source Heat Pump system.

4.2 Use of the Boiler Upgrade Scheme (BUS) does not exclude eligibility, provided the customer is responsible for payment of any remaining balance.

4.3 The Offer is not available to employees of E.ON Energy Installation Services Limited, E.ON Next Energy Limited, or E.ON Energy Solutions Limited.

4.4 E.ON EIS reserves the right to verify eligibility and to refuse or withdraw the Offer where eligibility criteria are not met.

5. Participation and Application of the Offer

5.1 Participation in the Offer is automatic when an eligible Air Source Heat Pump is purchased through the E.ON Next online journey during the Promotional Period at: https://www.eonnext.com/air-source-heat-pumps/buy

5.2 The installation of the Air Source Heat Pump does not need to be completed during the Promotional Period.

5.3 If the purchase is cancelled for any reason prior to installation being completed, the Offer will no longer apply.

5.4 Only one Offer may be applied per installation address, regardless of the number of occupants or customers associated with that address.

5.5 The Offer applies only to the first annual service at the one-year anniversary of installation. It cannot be deferred, transferred, substituted or claimed at any later service interval.

6. Scheduling and Completion of the Service

6.1 E.ON Energy Installation Services Limited, or an appointed representative acting on its behalf, will contact the customer approximately one year after installation to arrange the service appointment.

6.2 If we are unable to make contact using the details provided, the customer may contact E.ON EIS using the contact details set out in section 10 to arrange the service.

6.3 The service must be completed in accordance with our standard servicing availability, access and safety requirements.

7. Interaction with Other Terms and Offers

7.1 The Offer is non-transferable and not exchangeable for cash or any other alternative.

7.2 The Offer may not be used in conjunction with any other promotional offer unless expressly stated.

7.3 The purchase, supply and installation of the Air Source Heat Pump system remain subject to separate supply, installation and eligibility terms, available at: https://www.eonenergy.com/terms-and-conditions/eon-installation.html

8. Misuse and Withdrawal

8.1 E.ON EIS reserves the right to withdraw the Offer where it reasonably believes:

  • the Offer has been misused or manipulated;

  • eligibility criteria have not been met; or

  • The Air Source Heat Pump system has been damaged, repaired or modified by an unauthorised third party in a way that affects safe or compliant servicing.

9. Changes to the Offer

9.1 E.ON EIS may amend or withdraw the Offer before a customer has completed a qualifying purchase, including where required by law or due to circumstances beyond its reasonable control.

9.2 Any such amendment or withdrawal will not affect customers who have already completed a qualifying purchase in accordance with these Terms.

10. Liability and Consumer Rights

10.1 Nothing in these Terms limits or excludes liability for:

personal injury caused by negligence;

fraud or fraudulent misrepresentation; or

any liability that cannot be excluded under applicable law.

10.2 These Terms do not affect your statutory consumer rights.

11. Contact

If you have any questions about the Offer, please contact E.ON Energy Installation Services Limited on 0800 054 6250.

12. Governing Law

12.1 These Terms are governed by and construed in accordance with the laws of England and Wales.

12.2 Any dispute or claim arising out of or in connection with the Offer shall be subject to the non-exclusive jurisdiction of the courts of England.

8,000 Free Miles offer with Select Car Leasing.

Caveat: The ‘8,000 Free Miles' offer is available to eligible customers who lease a compatible EV or plug- in hybrid with Select Car Leasing for a period of at least 12 months and are either an existing E.ON Next customer or who join E.ON Next, and sign up to a Next Drive tariff

Terms and Conditions

Applicable to

A year’s free driving equating to 8,000 free miles - £150 energy credit when successfully leasing an electrical vehicle from Select Car Leasing and switching to an E.ON Next Drive Fixed Tariff.

This "Free 8,000 miles" offer will provide the following to qualifying customers (the "Offer"): 8,000 driving miles, equating to an energy value of 2,000 kWh and a monetary value of £150 including VAT, credited to the customer's electricity bill upon E.ON Next and Select Car Leasing verification of the qualifying criteria as being fulfilled.

The 8,000 miles is calculated on a driving efficiency of 4 miles per kWh of charge and E.ON Next Drive v10 tariff’s current off-peak rate kWh price of 7.5/kWh (correct as of 31st July 2025). 4 miles per kWh is calculated using the Tesla Y Long Range RWD with official power consumption of 15.5kWh/100km equating to 15.5 kWh/62.14 miles. Actual miles obtained will depend on your driving style, weather conditions and car’s efficiency.

Analysis of used car data by Cap hpi has found that the average EV owner covered 8,292 miles in 2023.

1. The Offer

E.ON Next (registered number 03782443) with its registered office at Trinity House, 2 Burton Street, Nottingham, NG1 4BX and Select Contracts (UK) Limited Company Number 06569098) with its registered office at Pacific House, Imperial Way, Reading. RG2 0TD are jointly offering a £150 energy account credit when a customer successfully leases an electric vehicle from Select Car Leasing and switches to a E.ON Next Drive Fixed tariff. Available for new and existing energy supply customers when they switch to the Next Drive Fixed tariff. Credit will be applied within 45 days following delivery of leased vehicle from Select Car Leasing and on supply on an E.ON Next Drive tariff.

By participating in the Offer, you (the "Participant" and "you") agree to be bound by these terms and conditions ("Terms") and confirm that all information submitted is true, accurate, and complete. The Offer can be changed or withdrawn at any time and for any reason and will be available for a limited period only. Where the Offer is changed or withdrawn, E.ON Next will notify customers at: Terms and conditions – our policies E.ON Next and Select Car Leasing reserve the right to verify the eligibility of any and all Participants and may, in its sole discretion, not accept any Participant that fails to satisfy the eligibility requirements below. Participants shall at all times act in good faith towards E.ON Next and the Offer.

Customers may only apply one Offer per household. The Offer is not exchangeable for cash or any other alternative, is non-transferrable and may not be used together with any other offers.

By participating in this Offer you agree to be bound by the E.ON Next tariff contract Terms and conditions.

2. Eligibility

This Offer is open to anyone aged 18 years old or above who:

a) Lease an electric vehicle from select car leasing and use the link in their Select email or customer portal to switch to an E.ON Next Drive tariff

b) Successfully leases their vehicle quantified by taking delivery of the vehicle

c) Successfully signs up to an E.ON Next Drive tariff within 6 months of vehicle delivery

d) And is eligible according to the terms and conditions the Next Drive Tariff Terms and conditions – our policies

e) is not excluded from the Offer in accordance with these Terms; and

f) is not an employee of E.ON UK LTD (CRN: 02366970) or any subsidiary company of E.ON UK LTD.

3. How to participate in the offer

Customers can participate in this Offer by using the link within their Select Car Leasing confirmation email or within their Select Car Leasing customer portal. They then need to switch to the E.ON Next Drive Tariff. £150 Credit will be applied to the electricity account within 45 days following successful delivery of their vehicle and is on supply on the Next Drive tariff, whichever is later. Credit is dependent on verification of both successful car leasing and tariff status based on qualifying criteria.

4. General

To the furthest extent permitted by law, E.ON Next liability to you in contract, tort (including negligence) or otherwise for any loss, injury or damage of whatever kind caused in whole or in part by participation in this Offer, or by their failure to perform any of their obligations under these Terms shall be limited to £250. Nothing in these Terms excludes or limits E.ON Drive liability for death or personal injury arising from their negligence, or fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by English law. E.ON Next accepts no responsibility for your failure to sign up for this Offer due to a technical fault and accepts no responsibility for any purchases which are not completed in accordance with these Terms for any reason.

Offer is subject to availability and E.ON Next has the right to amend or temporarily suspend the Offer at any time (including if required by local regulations and/or laws) without liability to you or its customers.

Each paragraph of these Terms operates separately. If any court or relevant authority decides that any of them are unlawful or unenforceable, the remaining paragraphs of these Terms will remain in full force and effect.

This Offer and these Terms are governed by and construed in accordance with English law and you and we both agree that any dispute or claim arising out of or in connection with this Offer or these Terms will be subject to the non-exclusive jurisdictions of the courts of England.

Select Car Leasing electric vehicle customers purchasing a Home Electric Vehicle Charger from E.ON Drive Solutions Limited.

Key terms.

E.ON Drive Solutions UK Limited (registered number 12467317) with its registered office at Trinity House, 2 Burton Street, Nottingham, NG1 4BX is offering a discount of £75 off an EV charger which is available to Select Car Leasing customers (the “Customer Discount”).

In order to receive the discount you must:

a) Lease an electric vehicle from Select Car Leasing b) obtain a quote for an EV charger using the link in your Select Car Leasing confirmation email or customer portal between 1 January 2025 and 31 December 2025 c) check the Customer Discount code “Select75” has been added to your quote; d) be eligible in accordance with the EV Home charger installation Terms and Conditions Terms and conditions – our policies

Geographical & install restrictions apply - not available outside of the mainland UK or in any of the following areas and UK postcodes: Northern Ireland, AB, DD, DG, FK, HS, IV, KA, KW, KY, ML, PA, PH, TD, ZE and PO31 through to PO41. You must live in a property that is suitable for the installation of an EV charger. Installation terms and conditions apply. E.ON Next reserves the right to cancel or withdraw this price reduction at any time. The Customer Discount may be change or withdrawn by E.ON DS at any time.

E.ON Next Research Interviews 2024.

Terms & conditions.

CAMPAIGN: E.ON Next Research Interviews 2024 VERSION DATE: 11 June 2024

1 - The Offer

E.ON Next Limited (company number 03782443) (“E.ON Next”) customers who receive the details about this offer may claim either a £10 Uber Eats digital gift card each month for six consecutive months, or a £5 Costa Coffee eGift for six consecutive months, or opt to have 20 trees planted with One Tree Planted after they have taken part in an online research interview. The Offer is limited to E.ON Next Customers age 18+. Internet access is required.

2 - Qualifying Period

Customers must have taken part in an online research interview between 01.06.2024 – 31.12.2024 after receiving details about the Offer to qualify for the Offer.

3 - Eligibility Criteria

To be eligible for the Offer you must:

3.1. Be an E.ON Next customer; and 3.2. Have received the offer from the account holder's online account dashboard at: www.eonnext.com/accountnumber/dashboard; and 3.3. must be over 18 years of age; and 3.4. have successfully taken part in the research interview, within the qualifying period, which will involve a usability testing session on digital and online experience improvement (“the Eligible Customer”).

4 - To participate Eligible Customers must:

4.1. have a valid email address and internet access to claim and redeem the Offer; and

4.2. register an account using their Unique Code on the micro-site, which will be emailed to Eligible Customers within 2 weeks of completing the research interview along with the link to the micro-site. The Unique Code is valid for 30 days from the date of the email. The registered account details may then be used to claim the Offer.

5 - Queries

All queries relating to the Offer should be sent to Lock-in Marketing at 7 Walker Avenue, Milton Keynes, MK12 5TW or emailed to eon-next@love-rewards.com

6 - Availability and Restrictions

6.1. The Offer is not available to employees of E.ON Next (unless they are an Eligible Customer), agencies appointed by E.ON Next, or anyone professionally connected with this promotion.

6.2. The Offer is limited to one reward per customer following a successful research interview. The Offer is not transferable, redeemable, exchangeable for cash and is not for sale, re-sale or auction. No cash alternative is available.

7 - Uber Eats

7.1. You must have a registered Uber Eats account.

7.2. The Uber Eats digital gift card may be used towards participating Uber Eats deliveries in England, Scotland and Wales.

7.3. The Promoter, Lock-In Marketing and Uber Eats are not responsible for lost or stolen Uber Eats digital gift cards. You should immediately report any loss, theft, fraudulent or unauthorised use of your digital gift card to Uber Eats.

7.4. Your Uber Eats digital gift card is valid for 30 days once added to your Uber Eats account. Any balance on your Uber Eats digital gift card will expire if not used for 30 days.

7.5. You must use the value of the digital gift card in one single transaction. Any remaining balance will not be applied to future purchases or carried over. Change will not be given.

7.6. You may check the balance of your Uber Eats digital gift card by logging on to your Uber Eats account.

7.7. The Promoter and Lock-in Marketing cannot be held responsible for the quality or availability of food and drink by the participating Uber Eats deliveries.

7.8. Full terms and conditions for the Uber Eats digital gift card can be found here.

8 - Costa Coffee eGift

8.1. The Costa Coffee eGift may be used in participating Costa Coffee locations in England, Scotland and Wales, excluding Costa Express and Proud to Serve locations

8.2. The Promoter, Lock-In Marketing and Costa Coffee are not responsible for lost or stolen Costa Coffee eGift cards. You should immediately report any loss, theft, fraudulent or unauthorised use of your eGift to Costa Coffee.

8.3. To use the Offer at a participating Costa Coffee outlet in England, Scotland or Wales, present it on your device at the till or print it out and present it at the till.

8.4. Your Costa Coffee Gift is valid for 12 months from the date of issue. Any balance on your Costa Coffee eGift will expire if the eGift is not used for 12 consecutive months.

8.5. When you use the Offer, the amount of your purchase will be deducted from the balance. The remaining balance may be applied to future purchases. Change will not be given.

8.6. You may check the balance of your Costa Coffee eGift at any participatingCosta Coffee outlet or by clicking here.

8.7. The Promoter and Lock-in Marketing cannot be held responsible for the quality or availability of food and drink at participating Costa Coffee stores.

8.8. Full terms and conditions for the Costa Coffee eGift can be found here.

9 - Plant A Tree

9.1. 20 Trees will be planted in the England Community Forests project with onetreeplanted.org for every Eligible Customer who selects this reward. Eligible Customers will receive an email to confirm their tree has been planted and details of the specific tree-planting project within 7 working days of claiming.

9.2. All trees will be planted by the non-profit organisation One Tree Planted in the E.ON Next forest.

9.3. Trees will be planted in the England Community Forests project, as and when this project is complete another project will be selected and communicated to you.

9.4. The time between your claim and the actual tree planting will vary depending on the region of the tree-planting project and the time of year.

9.5. Full terms and conditions for One Tree Planted can be found here.

General

10. By accepting the Offer, you agree to abide by these terms and conditions.

11. Lock-In Marketing and E.ON Next are not responsible for the quality or availability of the products provided by the offer providers. Any complaints relating to the Offer should be made directly to the Offer provider.

12. E.ON Next and Lock-in Marketing reserve their right to withdraw the offer or provide a substitute offer of equal or greater value in the event of unforeseen circumstances or circumstances outside their control. E.ON Next will provide customers with notice by email if it plans to withdraw the offer. E.ON Next’s right to withdraw the Offer includes such right where E.ON Next discovers or suspects the terms of this Offer are being abused or subject to any fraudulent behaviour.

13. To the fullest extent permitted by law, E.ON Next’s liability to customers in contract, tort (including negligence) or otherwise for any loss, injury or damage of whatever kind caused in whole or in part by participation in the Offer, or by their failure to perform any of their obligations under these terms and conditions will in no event exceed £100. Nothing in these terms and conditions excludes or limits the E.ON Next’s liability for death or personal injury arising from their negligence, or fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by the laws of England and Wales.

14. Offer supplied by Lock-in Marketing, 7 Walker Avenue, Milton Keynes, MK12 5TW.

15. The Promoter is E.ON Next Limited, Trinity House, 2 Burton Street, Nottingham, NG1 4BX.

16. This promotion is governed by the laws of England and Wales and is subject to the exclusive jurisdiction of the English courts.

Terms for our FA 90 mins free electricity offer.

1. Eligibility

1.1 This offer is available to selected existing residential E.ON Next credit electricity customers with a communicating smart meter. Prepayment customers are excluded.

1.2 Eligible customers must have the E.ON Next app downloaded and logged in to be able to claim the reward.

1.3 Eligibility is determined at E.ON Next’s discretion based on account status and smart meter connectivity at the time of the offer. Customers with non-communicating or faulty smart meters are not eligible.

2. Offer Details

2.1 Customers will be eligible to claim the “90 minutes free electricity” reward only if England wins their match. No reward will be available if England lose or draw

2.2 The offer applies only to the following Men’s England football matches:

13 November 2025 – England v Serbia

16 November 2025 – England v Albania

2.3 The reward is provided as a bill credit. The credit amount will be calculated based on your actual electricity consumption between 15:00 and 16:30 on the Saturday immediately following an England win. Usage data will be obtained from your smart meter.

2.4 If we are unable to retrieve your actual consumption data for this period, you will instead receive a fixed credit of £0.16 per winning match. This amount reflects or exceeds the estimated average cost of 90 minutes of electricity on a Saturday between 15:00 and 16:30 in the UK, based on our Standard Variable Tariff, Next Flex, as of October 2025.

2.5 Between 01 October to 31 December 2025 the energy Price Cap is set at £1,755 per year for a typical household who use electricity and gas and pay by Direct Debit. For more information on average cost of electricity and gas based on the October 2025 Price Cap in the UK , please visit: https://www.ofgem.gov.uk/energy-price-cap.

2.6 This reward does not provide free supply during the football match itself.

3. How to Claim

3.1 To claim the offer, eligible customers must:

a) Have downloaded and logged in to the EON Next app.

b) If England wins, claim the reward within the app by 10am the following day using the in-app pop up that will appear after the match.

3.2 Once successfully claimed, you will receive confirmation by email within three working days.

4. Credit Application

4.1 Credits will be applied no later than the Saturday of the week following the winning match. The expected application dates are:

13 November 2025 – credit by 22 November 2025

16 November 2025 – credit by 29 November 2025

In the event of delays beyond these dates, E.ON Next will make reasonable efforts to notify affected customers and apply credits as soon as practicable.

4.2 Where multiple wins occur in a single week, credits may be applied in bulk.

4.3 Credits will appear on your bill or online account as “FA90 Reward Credit.”

4.4 Credits are non-transferable and non-refundable. Customers who close their E.ON Next account before the credit is applied will not receive the reward. No cash or alternative reward will be offered.

5. Energy Usage and Payments

5.1 Credits are applied as bill adjustments and not as free supply at the time of use.

5.2 If your consumption during the qualifying period exceeds the value of the reward, you remain responsible for paying the balance.

5.3 Customers remain responsible for maintaining their regular payments to avoid arrears.

6. Exclusions and Limitations

6.1 This offer cannot be used in conjunction with any other E.ON Next promotion available at the time of app download.

6.2 Customers who switch suppliers before the credit is applied will not receive the reward.

6.3 If a match is postponed, abandoned, or cancelled, the reward will not be available for that fixture.

7. Changes to the Offer

7.1 E.ON Next reserves the right to modify, suspend, or cancel this offer where necessary due to unforeseen circumstances or to comply with legal or regulatory requirements.

7.2 E.ON Next will not be liable for failure to perform or delay in performing any obligation under this offer where such failure or delay results from events beyond our reasonable control.

8. Data Protection

8.1 Personal data collected in connection with this offer will be processed in accordance with E.ON Next’s Privacy Policy and retained only as long as necessary to administer the promotion.

E.ON Next Energy Limited is the data controller for this promotion. Data will be retained only as long as necessary to verify eligibility, apply rewards, and meet regulatory audit requirements.

For details, visit: https://www.eonenergy.com/privacy.html

9. Acceptance of Terms

9.1 By participating in this offer, customers agree to these Terms and Conditions.

10. Promoter

10.1 The Promoter of this offer is E.ON Next Energy Limited, a company registered in England and Wales under company number 03782443

10.2 Registered office : Trinity House, 2 Burton Street, Nottingham, NG1 4BX

10.3 References in these terms and conditions to ‘E.ON Next’ ,’we’, ‘us’ or ‘our’ mean E.ON Next Energy Limited

Terms for our RTS £50 incentive offer.

1. General

1.1 These terms and conditions are subject to change at any time without prior notice and E.ON Next reserves the right to withdraw or amend this offer at any time.

1.2 If any provision of these terms and conditions is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

2. Eligibility Criteria 

2.1 This offer is open to selected E.ON Next customers who have received this communication and have a registered account and supply of gas and/or electricity with E.ON Next at the time of installation; and

2.2 must be residents of Great Britain (GB) and aged 18 years of age and be the account holder; and

2.3 have successfully completed a communicating Smart Meter installation at the address supplied by E.ON Next within the Qualifying Period. 

2.4 The Qualifying period is between 1 October 2025 and 31 December 2025 inclusive. 

2.5 Where a customer’s meter is not operating in smart mode as a result of their meter installation they will not be eligible for the credit

3. The Offer

3.1 To be eligible for this offer the Customer must be:

a) An existing E.ON Next customer, GB resident, age 18+

b) Book a successful smart meter installation (meter must be communicating) between 1/10/25 and 31/12/25

c) Upon the successful installation the Customer will be eligible to receive £50 per smart meter installations, per fuel to be credited directly to their E.ON Next account, up to a maximum of £100.

d) The credit will be applied within 3 weeks of successful smart installation. 

e) Customers with existing smart meters, including non-communicating, are not eligible. 

4. General terms:

4.1 Eligible customers will receive a £50 credit per successful smart meter installation, up to a maximum of £100 per account. 

4.2 The credit will be applied directly to the customer's E.ON Next account and sent directly to the meter where applicable otherwise appears as a bill credit.

4.3 To qualify for the credit:

a. The smart meter installation must be booked and successfully communicating with us by the 31st December 2025.

4.4 The credit will be applied within 3 weeks of the successful smart meter installation.

4.5 Customers with multiple sites under their account will receive no additional credit per meter installed.

4.6 Customers with existing smart meters, including non-communicating meters, are not eligible for this offer.

4.7 In the event that failure to install a requested Smart Meter within the period mentioned in 3.3(a) is reasonably attributable to an act or omission by E.ON Next (for example, as a result of E.ON Next cancellation, engineer doesn’t turn up and/or any other issue related to E.ON Next capacity), customers will not be eligible to the £50 credit but will be eligible for a guaranteed standard of service payment where relevant.

5. Liability

5.1 To the fullest extent permitted by law, E.ON Next’s liability to customers in contract, tort (including negligence) or otherwise for any loss, injury or damage of whatever kind caused in whole or in part by participation in this Offer, or by their failure to perform any of their obligations under these terms and conditions will in no event exceed £50.

5.2 Nothing in these terms and conditions excludes or limits the E.ON Next’s liability for death or personal injury arising from their negligence, or fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by the laws of England and Wales.

6. Governing Law and Jurisdiction

6.1 This contract shall be governed by, and construed in accordance with, the laws of England and Wales

6.2 Any disputes arising under or in connection with this contract shall be subject to the exclusive jurisdiction of the courts in England and Wales

7. Business registered address

7.1 The Promoter is E.ON Next Energy Limited, Trinity House, 2 Burton Street, Nottingham, NG1 4BX.

E.ON Next Community forum offer terms and conditions.

Anyone Purchasing an Air Source Heat Pump Solutions from E.ON Next Limited.

“E.ON Next Community forum offer” terms and Conditions.

1. Promoter and Status of these Terms

1.1 This promotional offer (the “Offer”) is provided by E.ON Energy Installation Services Limited (company number 09965944) whose registered address is Trinity House, 2 Burton Street, Nottingham, NG1 4BX (“E.ON EIS”, “we”, “us”).

1.2 These Terms and Conditions (“Terms”) govern participation in the Offer only. They do not replace or amend the separate contractual terms that apply to the purchase, supply, installation or servicing of an Air Source Heat Pump system.

1.3 By participating in the Offer, you confirm that you have read, understood and agree to be bound by these Terms.

1.4 E.ON Next Energy Limited acts solely as the sales and customer journey facilitator in relation to the purchase of the Air Source Heat Pump system. The Offer and all obligations relating to installation and servicing under these Terms are provided by E.ON Energy Installation Services Limited only.

2. Description of the Offer

2.1 The Offer entitles an eligible customer who is a registered member of the E.ON Next Community (https://community.eonnext.com/) at the time the discount code is applied to receive a £700 discount on the purchase of an Air Source Heat Pump system.

2.2 The purchase of the system must be made through the online eligibility and purchasing journey via https://www.eonnext.com/air-source-heat-pumps/buy

2.3 The E.ON Next Community offer cannot be combined with any other promotion or discount.

3. Promotional Period

3.1 The Offer applies to qualifying purchases where a quote has been generated between 11 May 2026 at 00:01am and 5 July 2026 at 11:59pm (the “Promotional Period”). To remain eligible, the quote must be accepted and purchase completed within the specific validity period stated on the quote. Provided these conditions are met, the Offer will be applied regardless of whether the final purchase completion date falls after the end of the specified Promotional Period.

3.2 For the purposes of these Terms, a purchase is considered completed when the customer has either:

  • Made the required upfront payment; or

  • Accepted the terms of a finance agreement relating to the purchase.

4. Eligibility

4.1 The Offer is open to individuals who:

Are 18 years of age or over;

  • Complete a qualifying purchase during the Promotional Period;

  • Remain responsible for payment of the cost of the Air Source Heat Pump system.

4.2 Use of the Boiler Upgrade Scheme (BUS) does not exclude eligibility, provided the customer is responsible for payment of any remaining balance.

4.3 The Offer is not available to employees of E.ON Energy Installation Services Limited, E.ON Next Energy Limited, or E.ON Energy Solutions Limited.

4.4 E.ON EIS reserves the right to verify eligibility and to refuse or withdraw the Offer where eligibility criteria are not met.

5. Participation and Application of the Offer

5.1 Participation in the Offer is subject to the use of the discount code “COMMUNITY700” during the check out and ordering process through the online journey, during the Promotional Period at: https://www.eonnext.com/air-source-heat-pumps/buy

5.2 The installation of the Air Source Heat Pump does not need to be completed during the Promotional Period.

5.3 If the customer cancels the purchase before installation is completed, the Offer will no longer apply. This does not affect any rights the customer may have where cancellation results from circumstances caused by us.5.4 Only one Offer may be applied per installation address, regardless of the number of occupants or customers associated with that address.

6. Retrospective application of the discount

6.1 The promotional code must be correctly applied during the checkout process. It is the customer’s responsibility to ensure the final payment price reflects the Offer before purchase completion. Once the upfront payment has been made or financing arrangements completed, the Offer cannot be retrospectively added or refunded, unless this results from a system or administrative error caused by us.

6.2 If a quote has been obtained prior to the Promotional Period, the Offer may be applied to an existing quote if the purchase process is continued online. Alternatively, a new quote must be generated and Offer applied at the relevant stage of the purchase process.

7. Interaction with Other Terms and Offers

7.1 The Offer is non-transferable and not exchangeable for cash or any other alternative.

7.2 The Offer may not be used in conjunction with any other promotional offer unless expressly stated.

7.3 The purchase, supply and installation of the Air Source Heat Pump system remain subject to separate supply, installation and eligibility terms, available at: https://www.eonenergy.com/terms-and-conditions/eon-installation.html

8. Misuse and Withdrawal

8.1 E.ON EIS reserves the right to withdraw the Offer where it reasonably believes that:

(a) the Offer has been fraudulently used, misused or applied contrary to these Terms; or

(b) the eligibility criteria have not been met.

9. Changes to the Offer

9.1 E.ON EIS may amend or withdraw the Offer before a customer has completed a qualifying purchase where reasonably necessary, including to comply with law, address technical or operational issues, or due to circumstances beyond its reasonable control.9.2 Any such amendment or withdrawal will not affect customers who have already completed a qualifying purchase in accordance with these Terms.

10. Liability and Consumer Rights

10.1 Nothing in these Terms limits or excludes liability for:

  • Personal injury caused by negligence;

  • Fraud or fraudulent misrepresentation; or

  • Any liability that cannot be excluded under applicable law.

10.2 These Terms do not affect your statutory consumer rights.

11. Contact

If you have any questions about the Offer, please contact E.ON Energy Installation Services Limited on 0800 054 6250.

12. Governing Law

12.1 These Terms are governed by and construed in accordance with the laws of England and Wales.

12.2 Any dispute or claim arising out of or in connection with the Offer shall be subject to the non-exclusive jurisdiction of the courts of England.