Environmental information request.

Sustainability information available.

Since 2004 we have published an annual sustainability report. This report provides comprehensive information about our approach to sustainability management, the measures we implement and the progress we made that year.

If you’ve read this report but still require more information, this can be requested by filling out our online form. Once we’ve received your request, our Governance and Compliance team will contact you within 20 working days, either with the information or an update.

Information requests by post.

If you prefer postal requests, please write to the below address. This should be clearly marked as an information request under the Environmental Information Regulations.

Governance and Compliance Team, E.ON, Westwood Way, Westwood Business Park, Coventry, CV4 8LG.

Important guidance on information requests.

Please note a few key things we’ll consider when handling your information requests:

• Whether you’ve provided sufficient detail to complete the request.

• Whether the requested information is disclosable to you.

Please note that we’re entitled to charge you for any reasonable costs we’ve incurred in providing the requested information, including:

• £25 per hour for employee time spent dealing with the request.

• 10p for every printed page plus postage costs if physical copies are requested.

• If the request is likely to take significant time to resolve, then payment may be required in advance.

• Charges (other than printing and postage costs where relevant) will be waived if the request takes less than one hour to resolve.

Where we incur reasonable costs in handling your request, we’ll require payment in advance of providing you with the information. Unfortunately, we'll be unable to provide the information until cleared funds have been received. Where we consider it unreasonable to charge you, then the costs will be waived, and we'll happily advise you that this is the case.