Moving your gas or electricity meter.

How to move your meter.

If you need to move your gas or electricity meter due to building work, trouble getting to it or for something else, we’re here to let you know who to contact.

Depending on the work required, you'll either need your energy supplier, energy network operator or a registered electrician or gas engineer to move your meters for you.

Check if your energy supplier can move your meter.

Based on where you want your meter moved to, your energy supplier might be able to do it. If you have a different supplier for your electricity and gas then make sure to contact them both.

Your energy supplier will ask you a couple of questions to understand if they can do it, including:

  • Where your electricity or gas meter is currently.

  • Which location you want your electricity or gas meter moved to.

  • How far you want your electricity or gas meter moved.

  • Why you want your electricity or gas meter moved?

If they can move it they’ll give you a price. If the move is very small, for example less than a foot then there might not be any charge.

Only your current energy supplier can move your meter, so if you’ve got a cheaper quote from another supplier you’ll need to switch your electricity or gas to them before they can move the meter.

Moving your meter if you're vulnerable.

You might also be able to have your electricity or gas meter moved for free if you’re a vulnerable customer and you top up using a prepayment meter. Vulnerable customers include:

  • Pensioners.

  • Disabled.

  • On the Priority Services Register.

  • Suffering from a long-term illness.

If you think this applies to you then speak to your energy supplier.

What if your energy supplier can’t move your meter?

Your electricity and gas supplier might not be able to move your meter if:

  • You want your gas meter moved more than 90cm.

  • You want your electricity meter moved more than 3m.

  • You want your electricity or gas meter moved to a different wall, or the opposite side of the wall it’s currently on.

Depending on which meter you want moved you’ll either need to contact your local electricity or gas network operator.

  • You can find your local electricity or gas network operator using the Energy Networks Association website.

  • For your electricity meter they’ll need the MPAN. For the gas meter they’ll need the MPRN. These are the identification numbers for your meters and can be found on your bills.

  • On average, they’ll charge about £400 to move your meter, but it can sometimes be up to £1000 depending on the amount of work.

  • You may also need to get a registered electrician or gas engineer to do some pre-work, such as fitting a new meter box or reconnecting your energy supply.

Moving your meter FAQs.