A warm welcome to all Igloo Energy Supply Limited customers.
We're your new energy supplier.
Igloo Energy Supply Limited is no longer trading. If you're a customer of theirs then Ofgem has decided that we should take over supplying your energy from Sunday 3 October.
There's no need to worry, your energy supply won't be affected as we move your account to us. Let's go through what's going to happen and hopefully answer any questions you have.
We'll take it from here.
Don't worry, the lights won't go out, your electricity and gas supply will continue as normal. We'll work with Igloo Energy Supply Limited to move your account over to us, so you don't have to do anything.
You're in good hands, we’re part of the E.ON Group so rest assured we’re here to stay. If you like you can find out more about us.
It might take a while for everything to move over, but we'll let you know as soon as it is.
Getting started with us.
Please take a meter reading as soon as you can and send your reading to Igloo Energy Supply Limited, to make sure that you're billed correctly.Give meter readings for your home
Your tariff and switching supplier.
I’m in the process of switching to another supplier. Will this switch still happen?
As a Residential customer, what tariff will I be on and how much will I pay?
Can I switch supplier as you're setting up my account?
How do I get in touch?
We don't really have any more we can tell you at the moment but we’ll keep our FAQs page updated as soon as we have any additional information to share so keep checking back here regularly if you need to.
If you have any urgent queries you need to talk to us about we’re here from 9am - 5pm Monday to Thursday, 9am - 4pm Friday on 0808 501 5128.