E.ON Next at your service.

To help us move towards a more sustainable future, all of our home energy and small-to-medium business energy customers are getting an E.ON Next account, which should take about two to three weeks to set up. We’re excited to bring you on this positive energy journey with us.

We know life can quickly change and no one wants to have an unexpected high bill, so by switching your billing to monthly it allows you to keep an eye on your account, helping to avoid the unexpected.

If you don't have a smart meter then we'll email you every month to remind you for a reading. Don't worry if you can't send us a reading now and then.

If you pay a fixed amount by Direct Debit we'll send you an estimated bill if we haven't received a meter reading for three months. But if you usually pay when you get your bill then we'll send you an estimated bill every month if we haven't received a meter reading from you.

This will remain the same. Your Direct Debit will be transferred over – you don’t need to do anything. Once you've moved over you'll see ‘E.ON Next’ along with your new E.ON Next account number as the payment reference on your bank statements. As always, your payments are protected by the Direct Debit guarantee. Please don't cancel your Direct Debit with your bank.

As your account is being moved over, it may not work. This is because the energy industry system can only handle one change at a time. However, if you still want to switch within 30 days of your account moving to us, we won’t charge you any exit fees. We’ll just be sad to see you go.

We’ll take care of everything for you to make sure the changeover is as smooth as possible. We’ll let you know when your new E.ON Next account is all set up, as well as tell you how to set up a new password and log in to see your energy account.

We can't move your password over so you'll need to set up a new one with E.ON Next. If we're sending your account information by email then your online account is ready and waiting for you, you just need to set a password.

If you're getting paper comms from us but you want to manage your account online, just pop your details onto this form and we'll get everything set up for you and let you know when your online account is ready to use.

E.ON Next customers can save up to £150 off a boiler, £50 off an Electric Vehicle home charger, up to £200 off solar panels and batteries and £350 off a heat pump. Terms and conditions apply.