A warm welcome to all Enstroga customers.

We've set up most of your accounts in our systems right now. If you've not already heard from us, get in touch.

Latest update - 16 May.

This information is correct for the majority of customers, however there may be some exceptions.

Completed:

  • Your E.ON Next account is set up: You should have received your new account number. You'll be able to log in to your online account to check your details and set up your Direct Debit

  • If you left Enstroga after we took over supply, then we’ve sent a bill from the 3 October until the date you moved to a different supplier.

  • Enstroga credit balance transferred: If your Enstroga account was in credit on 3 October, you'll be able to see the credit on your E.ON Next online account and your first bill.

  • Your first E.ON Next bill: We've now produced your first bill and let you know it's ready. It includes any credits due from Enstroga.

In progress:

  • Final bills: Once Enstroga has produced your final bill we'll send you any credit that's due. If you've not received your final statement from them yet, you don't need to get in touch with us

We're your new energy supplier.

Enstroga is no longer trading. Ofgem appointed E.ON Next as your energy supplier from Sunday 3 October.

Sun on a laptop.

How do I get in touch?

We don't really have any more we can tell you at the moment but we’ll keep our FAQs page updated as soon as we have any additional information to share so keep checking back here regularly if you need to.

If you have any urgent queries you can email us at hi@eonnext.com or you can talk to us we’re here from 9am - 5pm Monday to Thursday, 9am - 4pm Friday on 0808 501 5134.

For all other queries, please visit our help and support pages.